Yes, you can exchange CRAFTSMAN tools at Lowes. Lowe’s is a proud retailer of CRAFTSMAN tools, and all CRAFTSMAN tools are backed by the manufacturer warranty and can be returned or exchanged at any Lowe’s store.
If you purchased your CRAFTSMAN tool online at Lowes. com, please contact Lowe’s Returns Department for further assistance. If you purchased your CRAFTSMAN tool at a retail store, be sure to bring all of the original receipts, accessories, packaging, and the product itself to get your full refund or exchange.
Lowe’s also offers additional protection plans, such as the Lowe’s Extended Protection Plan, to extend the manufacturer warranty and offers more protection than the manufacturer’s warranty alone.
Does Lowes honor the CRAFTSMAN warranty?
Yes, Lowes does honor the Craftsman warranty. The warranty process varies depending on the product purchased and how it was purchased, but as an authorized Craftsman dealer, Lowe’s offers special advantages when it comes to warranty services.
For Craftsman products purchased at Lowe’s, customers are eligible for a limited warranty that covers parts and labor for repair or replacement of any product that fails due to a defect in material or workmanship within the warranty period.
Customers may also be eligible for an extended warranty or a manufacturer’s parts and labor warranty. Customers can look up the Craftsman warranty on Lowe’s website or contact Customer Care to inquire about their specific coverage and procedure.
Does CRAFTSMAN still honor the lifetime warranty?
Yes, CRAFTSMAN still honors their lifetime warranty on hand tools (such as screwdrivers and hammers) and power tools (such as drills and saws). As part of the warranty, CRAFTSMAN will repair or replace any product that fails during normal use, providing that the product hasn’t been altered or used improperly.
This warranty is valid only with the original proof of purchase. If you are unable to provide this proof of purchase, you may be able to get a replacement if the product shows no signs of modification or abuse.
For more information about the CRAFTSMAN warranty, including specifics as to what is covered and what is not, you should visit CRAFTSMAN’s website or contact their customer service team.
Who took over Craftsman warranty?
The warranty for Craftsman tools is now handled by Stanley Black & Decker, a company which purchased the Craftsman brand from Sears in early 2017. Stanley Black & Decker offers a Lifetime Guarantee on all Craftsman hand tools and a one-year warranty on Craftsman power tools.
This includes coverage on any defect in material or workmanship and normal use of the tool. To make a claim, customers should contact Stanley Black & Decker’s customer service team at 1-800-741-6515.
The team will either provide a replacement part or, if not possible, replace the entire tool. The customer will be responsible for paying any applicable shipping costs. Proof of purchase (e. g. receipt or purchase order) is also required when making a warranty claim.
Did Lowes buy out Craftsman?
No, Lowes did not buy out Craftsman. In 2017, Stanley Black & Decker announced they were purchasing Craftsman from Sears Holdings Corporation for $900 million. This included a lifetime licensing agreement with KCD IP, LLC, which allows Stanley Black & Decker to use and sell the Craftsman brand in the US and Canada.
In addition to Stanley Black & Decker, it was reported that Ace Hardware and Orchard Supply Hardware (now owned by Lowe’s) are now authorized partners of the Craftsman brand. This agreement allows Lowe’s and Ace to continue to offer Craftsman products, but Lowe’s does not actually own the Craftsman brand or have any stake in the company.
Does Sears still have lifetime warranty on tools?
Yes, Sears still offers their Lifetime Warranty on Craftsman Tools. This warranty states that any Craftsman tool that fails to give satisfactory service due to improper materials or workmanship, and that is returned with proof of purchase, will be replaced free of charge with a comparable Craftsman tool.
This lifetime warranty applies to all Craftsman mechanic’s hand tools, measuring tools, and power tools. This warranty does not apply to Craftsman knives, power saws, pneumatic tools, air tools, and accessories.
It also does not apply to commercial or industrial tools. Customers can use the Craftsman Warranty and Repair Centers for warranty-covered repairs, or find pre-paid shipping labels on Craftsman. com.
Are Craftsman garage door openers guaranteed for life?
Craftsman garage door openers are guaranteed to be free of manufacturer defects in material and workmanship during the applicable warranty period. The warranty period varies depending on the model of your opener, however, select models may come with a lifetime motor warranty.
To find out what warranty applies to your specific opener model, please refer to page 12-13 of the Craftsman garage door opener user manual or speak to your local service representative. Additionally, Craftsman remotes should be expected to last two years, however, each model can vary in lifespan.
To ensure optimal performance and longevity of your Craftsman garage door opener, it is important to follow regular maintenance as outlined in the User Manual.
What is Craftsman return policy?
Craftsman’s return policy allows customers to request a refund within 30 days of purchase with a valid original receipt. All returns must be in the original packaging and in saleable condition with all retail value tags, accessories and/or parts included.
All non-defective returns without a receipt are eligible for a store credit at the current price. Craftsman also offers exchanges within 30 days of purchase but any refunds are subject to a 15% restocking fee.
All warranties provided with Craftsman items also come with return privileges. Any defective items can be returned with a valid receipt for an exchange or refund with no restocking fee applied.
Do you need a receipt to return Craftsman tools?
Yes, in most cases you will need a receipt to return Craftsman tools. If you purchased the tools at a physical store, then you’ll need to present the receipt in order to process the return. For purchases made online, you can usually pull up the receipt from your email.
If you can’t locate your receipt, then you may be able to return the item if it hasn’t been used and still has its original packaging, as certain stores may accept returns without a receipt. Additionally, there are some Craftsman products that have a manufacturer’s warranty, meaning you have the option of requesting a replacement if the product is still covered.
Are Craftsman tools still good quality?
Yes, Craftsman tools are still good quality tools. Craftsman has been producing tools since 1927, and their tools are renowned for their durability and reliability. Craftsman has been a leader in affordable, professional-grade tools for the modern tradesman.
Over the years, Craftsman has continually invested in improving their tool designs, from in-house research and development efforts to partnerships with leading tool-making companies. Both soft and hard Craftsman tools are designed, developed and tested to ensure that they meet the highest standards of quality and performance.
The result is a full line of reliable tools and accessories constructed with superior craftsmanship and top-quality materials that provide users with a sound return on their investment for years to come.
Is rust covered under CRAFTSMAN warranty?
No, Rust is typically not covered under the CRAFTSMAN warranty. The CRAFTSMAN warranty covers only defects in material or workmanship. Rust is usually caused by corrosion/weathering, which is not a manufacturing defect, and would therefore not be covered by the CRAFTSMAN warranty.
However, if the rust has been caused by a manufacturing defect, CRAFTSMAN may cover it depending on what the specific warranty terms are. You should refer to your owner’s manual or contact CRAFTSMAN for more information on what is covered by the warranty.
Does anyone Exchange Craftsman tools?
Yes, there are many places that exchange Craftsman tools. You can go to your local home improvement store, such as Lowe’s, Home Depot, or Ace Hardware, to exchange Craftsman tools. These stores often have a wide selection of Craftsman tools available for exchange.
You can also search online for stores and websites that specialize in tool exchange, such as Tool Traders or Tool Exchange. These websites provide a larger selection of tools that you can exchange at discounted prices.
Additionally, you can find second-hand stores, such as Goodwill or Salvation Army, that accept exchanges of Craftsman tools. A benefit of buying tools from second-hand stores is that prices are typically much cheaper than purchasing from a retail store.
Ultimately, there are many places where you can exchange Craftsman tools.
Can you return rusted Craftsman tools?
Yes, Craftsman offers a lifetime warranty on their tools and other products, so you can return your rusted Craftsman tools for a refund or exchange. To do this, you should check Craftsman’s website to read the warranty policy and find out what you need to provide in order to return your tools.
Then, you should contact Craftsman customer service and notify them of your issue. To return rusted Craftsman tools, you will likely need to provide proof of purchase such as a receipt or proof of ownership like an invoice.
Once you contact customer service and provide the pertinent information, a representative will assess the warranty and determine if and how you can return your rusted Craftsman tools.
Is Lowe’s selling Craftsman tools?
Yes, Lowe’s is selling Craftsman tools. Craftsman is a well-known brand that is owned by Stanley Black & Decker and they have partnered with Lowe’s to make their tools available in stores and online.
You can find a variety of hand tools, such as wrenches, screwdrivers, and pliers, as well as power tools, like drills and saws, in Lowe’s stores and on their website. Lowe’s also offers Craftsman tool storage and workbenches, giving you a full range of options for your home improvement projects.
Additionally, Craftsman tools come with a lifetime warranty, giving you peace of mind that you’re investing in a product that you can trust.
Who makes Craftsman tools now?
Craftsman is an American brand of tools that was originally created and owned by the Sears, Roebuck and Company back in 1927. The company sold the Craftsman brand to Stanley Black & Decker in 2017, and the brand is now owned by the same company.
Stanley Black & Decker remains dedicated to the Craftsman brand, and all of the current products have the same quality, performance and warranty that consumers have come to expect from Craftsman tools.
The company is focused on ensuring that Craftsman continues to provide its customers with the same high levels of quality, innovation, and service that they are used to.
Who sells Craftsman products Home Depot or Lowe’s?
Craftsman products are available at a variety of retailers, but the two most common retailers are Home Depot and Lowe’s. Home Depot carries a variety of Craftsman products, such as hand tools, power tools, lawn and garden tools, and storage solutions.
Lowe’s also carries a variety of Craftsman products, such as hand tools, power tools, tool storage solutions, air compressors, and garage door openers. They also offer a variety of Craftsman replacement parts.
Additionally, both retailers may carry products from Craftsman Professional, Craftsman Industrial, and Craftsman Heritage lines as well. You may find various products from Craftsman available in both Home Depot and Lowe’s stores, but it is best to check the availability of specific products in your local store.
Is Kobalt owned by Lowe’s?
No, Kobalt is not owned by Lowe’s. Kobalt is a brand of hand and power tools, outdoor power equipment, and related products that is owned by Taiwanese brand, CT Hardware. CT Hardware has strong presence and business relationships in many countries in Europe, Middle East, Africa and Asia with over 3000 stores and 8,000 employees worldwide.
Lowe’s does sell Kobalt products at their stores, but they do not own the Kobalt brand.