Yes, you can return a Craftsman ratchet to Lowes. Lowes offers a full satisfaction equipment return policy and will provide a refund, exchange, or store credit for most items within 30 days of the date of purchase.
You can return the Craftsman ratchet with the original receipt or packing slip and the original packaging and product with all accessories included. All returned merchandise must be in like-new condition with no visible signs of misuse.
Lowes may require a detailed description of the problem to make sure that the item qualifies for a return. If you are unable to return the ratchet to a Lowes store, you can also contact Lowes customer service to initiate a return by mail.
Does craftsman still honor the lifetime warranty?
Yes, Craftsman still honors their lifetime warranty for many of their products. This includes all Craftsman mechanics tools (hand, power, and specialty) that have been purchased since January 1, 2018.
The warranty covers any product failure due to defects in material or workmanship, regardless of age or usage. The warranty provides repair and/or replacement of the product for life, and customers can register their items for warranty coverage at Craftsman. com.
Is there a lifetime warranty on Craftsman tools?
No, Craftsman does not offer a lifetime warranty on any of its tools. However, Craftsman does offer a full warranty on all their products for up to one year. This warranty covers any defects in material and workmanship of the tool that are not caused by normal wear and tear.
Craftsman also offers an extended warranty on select tools that provides additional coverage for up to three years from the purchase date. It is important to note that this extended warranty is not available on all products, so please be sure to read the manufacturer warranty information that comes with the product when you purchase it.
What is CRAFTSMAN return policy?
The CRAFTSMAN return policy allows customers to return most products purchased on CRAFTSMAN. com within 30 days of the original purchase date. To be eligible for a refund or exchange, the product must be unused and in its original packaging, accompanied by the original receipt, and in the same condition that it was received.
Returns of Craftsman Tools, Hand Tools, and Tool Storage purchased on CRAFTSMAN.com are subject to a restocking fee of 15% of the purchase price.
CRAFTSMAN products marked “Clearance” and “Doorbuster” may not be returned, exchanged, or refunded.
To initiate a return, please contact the CRAFTSMAN Customer Care team at 1-888-331-4569 prior to returning the product. Once your return request is approved, you will receive return instructions and a return authorization number.
Please note that the shipping cost associated with the original purchase is not refundable.
Is CRAFTSMAN Lowes or Home Depot?
No, CRAFTSMAN is not affiliated with either Lowe’s or Home Depot. CRAFTSMAN is a brand owned by Stanley Black & Decker, a Fortune 500 company that makes power and hand tools, storage products, hardware, and home improvement products.
The brand is most commonly known for its power tools, such as drills and saws. CRAFTSMAN products are sold online, through hardware stores, home centers, and through major retailers, such as Walmart, Ace Hardware, and True Value.
While not technically affiliated with either Lowe’s or Home Depot, the tools may be available in some locations.
Where are Craftsman tools made?
Craftsman tools are primarily made in facilities located in the United States, including parts of Missouri, Tennessee and Texas. The tools are manufactured and distributed through the Stanley Black & Decker corporate headquarters in Towson, Maryland.
Craftsman tools may also be made or assembled in Mexico, Canada and the Czech Republic. Asia is an important source of parts, components and other supplies used to manufacture the tools. In particular, China, Japan and Taiwan are the primary sources of Craftsman’s components and parts.
Are Craftsman tools still warranted for life?
Yes, Craftsman tools are still warranted for life. Craftsman has stood by its “Guaranteed Forever” promise since 1927, offering one of the best warranty programs on the market. All Craftsman tools, from Craftsman hand tools to Craftsman power tools, are warranted against any defects in materials and workmanship for the life of the product, so long as the product has not been abused or modified in any way.
For any questions or concerns about the lifetime warranty, you can contact the Craftsman customer service team or visit their website to take advantage of their warranty program.
How do I replace Kobalt Tools?
Replacing Kobalt Tools can be done in a few ways, depending on the tool you need to replace. For replacing hard to find Kobalt Tools, always seek out an independent repair service to be sure you’re getting the correct replacement parts.
Also, make sure to always check the warranty on the tool before replacing any parts.
If you need to replace standard Kobalt Tools, consider buying a new tool from a store that sells Kobalt. Many retailers stock Kobalt tools and offer the same warranties that would come with the original tool.
Alternatively, you could always purchase tools from a different brand but make sure to check their quality and guarantee ahead of time.
Accidents happen but don’t forget man-made repairs are much less time and money consuming compared to buying an entirely new tool. With the right diligence, you should have no problem finding a quality substitute.
Does anybody warranty Craftsman tools?
Yes, Craftsman tools do have a warranty. The warranty period varies depending on which tool you purchase, but the general Craftsman warranty covers the tool against any defects in material or workmanship for the entire life of the tool.
If your Craftsman tool fails to live up to its promise of being fit for the purpose for which it was designed, Craftsman will repair or replace it, at their option. Certain tools may be exchanged within a 30 day period from purchase if they are in new and unused condition.
In addition, Craftsman also offers an extended warranty that allows customers to extend their original warranty an additional year. This extended warranty will cover any repair or replacement costs associated with their products.
What happens to Craftsman tools when Sears closes?
When Sears closes its stores, the future of the company’s iconic Craftsman tools is uncertain. Craftsman is a longstanding brand of Sears that had been around since 1927 and has become one of their most well known offerings.
Craftsman tools are sold in Sears stores as well as through online retailers and other retail locations.
In February of 2019, Sears officially filed for bankruptcy and announced plans to close 142 stores as well as to sell off a number of assets, including its rights to the Craftsman brand. In April, it was announced that Sears had reached a deal to sell the rights to the Craftsman brand to Stanley Black & Decker for $900 million.
This deal included the rights to the Craftsman brand, the company’s toolmaking business, and the machines used for making Craftsman tools, but not the inventory or other physical assets.
As part of the Stanley Black & Decker deal, Sears will continue to own and operate Craftsman tools in their existing stores, but will not be able to use the brand in any non-store retail activities. Stanley Black & Decker will produce Craftsman tools and they will be available at other retailers, but they will not be marketed or sold under Sears or the Craftsman name.
It remains to be seen what the future of Craftsman tools will be as Sears closes its stores and the Craftsman brand transitions to its new owner. However, for those who already own Craftsman tools, the products will still be covered by their lifetime warranties, so the products will continue to be usable for those customers for the foreseeable future.
When did Craftsman stop making tools in USA?
In March 2017, Sears Holdings Corporation, the parent company of Craftsman, announced that the majority of Craftsman hand tools would no longer be made in the United States. Instead, these tools would be produced in overseas factories in China, Taiwan, and other countries.
In addition to production moving abroad, the company laid off over 200 employees from its tools division located in Hoffman Estates, Illinois.
This move was the latest in the company’s financial struggles. Sears Holdings Corporation had been struggling to make a profit since 2014 and ultimately filed for bankruptcy protection on October 15, 2018.
The move to offshore tool production helped the company save money, but at the cost of American jobs.
In January 2019, Sears announced that a majority of Craftsman tools would be made in United States or Mexico in the future, however it is unclear how many tools and how much of the production will remain overseas.