Yes, you can cancel an order before it ships, depending on the specific store’s policies and procedures. Many online stores will allow customers to cancel orders before they are shipped, but there may be restrictions, such as a short window of time in order to cancel an order after it has been placed.
Typically, you can view a store’s cancellation policy on their website or customer service pages, or you can contact customer service and they can provide you with information on their cancellation policy.
Some stores might require you to send an email or call them in order to cancel an order, and may also require you to provide information such as your order number and proof that you are the customer who placed it.
Depending on the store, there may also be fees or penalties associated with cancelling an order.
How long does it take for OpticsPlanet to refund money?
The length of time it takes for OpticsPlanet to refund money depends on the payment method that was used. If you paid via debit or credit card, the refund process can take up to 7-10 days. If you paid with PayPal, the refund process can take up to 7-14 days and will appear as a credit to your PayPal account.
If you have questions about the status of your refund, our Customer Support Team is available Monday-Friday from 8am-7pm (CST) to help you. They can be reached at 1-800-504-5897 or at support@opticsplanet. com.
How long does OpticsPlanet take to process orders?
At OpticsPlanet, we strive to process all orders as quickly as possible. In most cases, orders placed between 8am – 4pm (Central Standard Time) Monday – Friday are processed within 24 hours. Orders placed on weekends or national holidays will be processed the following business day.
Some orders may take longer than usual to be processed, such as orders that include special shipping options or promotional offers. If your order is expected to be delayed, our customer care team will reach out to you and let you know.
Once your order has been processed, you’ll receive an email confirmation with the shipping information. Thank you for choosing OpticsPlanet, and we look forward to serving you!.
Can OpticsPlanet be trusted?
Yes, OpticsPlanet can be trusted. OpticsPlanet has been serving customers since 1999 and has an A+ rating with the Better Business Bureau. They are a Google Trusted Store and are verified members of the Trusted Shops program.
They have also received Trustpilot’s Certified Seal, with over 80,000 reviews and a 9.3/10 customer rating. They offer a 30-day hassle-free return policy, free shipping on most items, and 24/7 expert customer service.
Additionally, all credit card orders are double verified for security, and all products are backed by manufacturers’ guarantees. With such a strong commitment to customer service, OpticsPlanet can be trusted for all your shopping needs.
Who owns OpticsPlanet?
OpticsPlanet is owned by HGI (Holding Globe Inc. ). HGI is a global holding company that acquires and incubates technology, marketplaces, and emerging brands. They were founded in 2007 and have offices in multiple countries, including Switzerland and the United States.
OpticsPlanet, Inc. is its wholly-owned subsidiary, operating as a leader in the scientific and sport optics industries. OpticsPlanet was founded in 1999 with the mission to become the ultimate destination to find optics, sporting goods and outdoor gear.
Who does OpticsPlanet use for shipping?
OpticsPlanet uses UPS and USPS for shipping. UPS is the primary carrier for most orders and provides transit time estimates for packages on the OpticsPlanet website. Depending on the item ordered and its shipping destination, OpticsPlanet also occasionally will ship with FedEx or DHL.
Customers can expect a tracking number for their order to be emailed to them shortly after placing the order and may refer to it in order to track the package’s progress from the OpticsPlanet warehouse to its destination.
If a customer requires a different form of shipping than UPS, they can contact OpticsPlanet customer service to make arrangements.
Do OpticsPlanet Bucks expire?
Yes, OpticsPlanet Bucks do expire. As stated on their website, they expire 90 days after they are earned. After 90 days, any unredeemed OpticsPlanet Bucks will be removed from your account without notice.
Additionally, OpticsPlanet Bucks can no longer be earned or redeemed after they have expired. To make sure you don’t miss out on using your OpticsPlanet Bucks, they recommend using them as soon as possible on your next purchase.
Does OpticsPlanet have payment plans?
Yes, OpticsPlanet offers customers a variety of payment plans. Customers can choose from several different methods, including PayPal Credit, Affirm financing, and financing through Synchrony Financial.
With PayPal Credit, customers have the flexibility to choose from either 6 or 12 months of no interest financing for orders of $99 or more. With Affirm loan customers can choose from 3, 6, or 12 month payment plans with interest rates ranging from 10-30%.
Lastly, customers can apply and be approved for financing through Synchrony, which offers no payments, no interest if paid in full within 6,12, or 18 months. Note that these payment plans are subject to credit approval, so getting approved depends on an individual’s credit history and other factors.
How long do operational delays last FedEx?
Operational delays vary depending on the shipment and its destination but typically, operational delays will last from 24 hours up to 5 business days. To check the status of a shipment and obtain more information about operational delays that may have been encountered, customers should visit the FedEx Tracking page or contact FedEx Customer Service.
FedEx also offers proactive emails and text messages for customers who have signed up for this feature. Customers can also subscribe to email and text message notifications from FedEx by using the Notify Me feature.
However, the specific amount of time that an operational delay is difficult to estimate since different situations can cause delays. Depending on the specifics of the delay, FedEx can prioritize certain shipments to minimize the possibility of operational delays.
What does item ordered mean on OpticsPlanet?
On OpticsPlanet, “Item Ordered” refers to any product or item that a customer has purchased from the company. This includes items such as optics, binoculars, scopes, sunglasses, cameras, and more. Item Ordered can also include items that the customer may have bundled together in the form of a package or kit.
Item Ordered also refers to items that have already been shipped, as well as items that are still in transit and waiting to be delivered to the customer. Furthermore, Item Ordered refers to any accessories that the customer has included in their purchase, such as tripods, gun cases, cleaning kits, etc.
All in all, when talking about “Item Ordered” on OpticsPlanet, it is referring to any item or product that the customer has purchased from the company.
Does OpticsPlanet ship to South Africa?
Yes, OpticsPlanet does ship to South Africa. All orders over $300 will be shipped for free using the most cost-efficient shipping method available. Customers can select from a variety of shipping methods including DHL, EMS, and USPS.
Please note that some items may require additional shipping fees, and orders over $500 will require a signature upon delivery. Customers may also be required to pay applicable duties and taxes. For more information on international shipping, visit OpticsPlanet’s website.