Yes, you can create a new Amazon account after your previous account has been closed. Depending on the circumstances and issue which resulted in the closure of your original account, you may need to submit an appeal and provide documentation regarding the issue.
If your appeal is approved and you receive permission from Amazon to open a new account, you can create a new account with the same or a different email, phone number, and/or payment option. It is important to follow all Amazon guidelines when opening a new account, including verifying your name, address, and payment method, and restricting your account to the number of active shopping sessions allowed.
Can I delete my Amazon account and open a new one with the same email?
No, unfortunately you cannot delete your Amazon account and open a new one with the same email. Amazon will not allow you to open a new account using the same email address, as they use this as an identifier to link account information with customers.
If you want to close your current account, you will need to contact Amazon customer service. They may be able to help you transfer the items in your current account to a new account before closing the old one.
Alternatively, you can open a new Amazon account using a different email address. You will have to add payment and shipping information for the new account, and there may be restrictions or limitations associated with having multiple accounts.
Be sure to review Amazon’s terms and conditions before creating a new account.
What happens when Amazon closes your account?
When Amazon closes an account, it typically happens due to suspicion of fraud or misuse of the service. Amazon will send an email to the account holder informing them that their account was closed and why—it could be due to violation of Amazon’s Conditions of Use, or because the account holder may have engaged in suspicious activity such as providing false information or violating the law.
When an account is closed, account holders lose access to their Amazon accounts, including any Prime services, active orders, digital content, or stored data. Amazon may also forego any undelivered goods and services associated with the account, and cancel unexpired Amazon Prime memberships.
Customers’ account information may also be deleted from the Amazon system, though a record may still remain in the Amazon Customer Service system for potential future reference.
It’s possible to appeal Amazon’s decision to close the account or to try to reactivate the account. Account holders can contact Amazon Customer Service and attempt to dispute the decision, though Amazon usually holds to its original decision regarding account closure.
It is also possible to create a new Amazon account if it was necessary to close the old one.
Can I open a second Amazon account?
Yes, you can open a second Amazon account. However, there are certain conditions you need to be aware of when opening a second Amazon account. Firstly, you will need to use a different email address and sign in credentials than your existing account.
Furthermore, you should not link any of your payment methods such as your credit cards or bank accounts between the two accounts. This helps Amazon prevent fraud and other fraudulent activities. Additionally, you’ll need to have a valid billing address for the new account and any purchases you make can’t be related to those of your existing account.
Finally, it’s important to note that Amazon may limit or restrict an account if you have multiple accounts registered under the same name. Therefore, it’s important to ensure that you use the accounts separately whenever possible.
How does Amazon know if you have multiple accounts?
Amazon can detect multiple accounts in a variety of ways, including IP address, payment methods, and shipping addresses linked to the same accounts. For example, if Amazon detects that two accounts have the same shipping address, payment methods, or IP address, it may suspect that these accounts are related or linked to each other.
In addition to this, Amazon also employs sophisticated artificial intelligence technology such as machine learning to continuously monitor user activity in order to detect suspicious or unusual behaviour.
This may include the use of multiple accounts by the same person or the use of multiple accounts in a short amount of time. By monitoring activity across its platform and other sources, Amazon can identify related accounts and will then utilize additional methods to verify the legitimacy of the accounts.
Can you have multiple users on one Amazon Prime account?
Yes, you can have multiple users on one Amazon Prime account. Amazon Prime allows you to share your benefits with up to four additional household members at no additional cost. The sharing feature allows family members to have their own user profiles, while still enjoying the benefits of Prime collectively as a family.
Through Family Library, multiple users on one Amazon Prime account can also share select digital purchases, like Kindle books, audiobooks and apps with each other. To add a user to an Amazon Prime account, you must have the Prime member’s username and password.
After making sure you have the proper information, head to Amazon’s website and log in to the account. Navigate to Your Account > Manage Your Prime Membership > Share Your Prime Benefits. From there you’ll be provided with detailed instructions about how to add additional users to your Amazon Prime account.
How do I add another account to my Amazon app?
Adding an account to your Amazon app is easy. To start, open the Amazon app on your mobile device and sign in or create an Amazon account if you do not already have one. Once you are signed in, tap the menu icon located in the upper left corner and select “Your Account”.
Next, you will see the option to add an additional account to the app. Tap “Add Account” and then enter the credentials of the new account. Once you have signed in, you can switch between the two accounts using the same menu icon.
Can I change the email address on my Amazon account?
Yes, you can change the email address associated with your Amazon account. To do this, log in to your Amazon account, go to ‘Your Account’ and select ‘Login & Security’. Next, select ‘Edit’ next to your email address.
You can then enter an email address that’s not already associated with an Amazon account and select ‘Save Changes’. If you’re trying to enter an email address that is already associated with another Amazon account, you’ll see a message saying that email address is in use by someone else.
You’ll then need to enter a different email address or log in to your original Amazon account and continue shopping.
How do I fix a closed Amazon account?
In most cases, there is not much you can do to fix a closed Amazon account, as the account closure is a manual process completed by Amazon and cannot be reversed. However, there are a few steps you can take to try and get your account reinstated:
1. Contact Amazon Support and explain the situation. Explain why your account was closed and why it should be reopened. Provide as much detail as possible and be sure to include any pertinent information such as order numbers or dates that may be related to the account closure.
Amazon may require you to provide additional documentation or verification to prove your identity, so be prepared to provide any documents they request.
2. Appeal the decision if Amazon denies your initial request. If Amazon refuses to reopen your account, you can appeal the decision by filling out an appeal form. In some cases, a supervisor or manager may review and overturn the decision to reopen the account.
3. Create a new account with different billing and shipping information if all else fails. If Amazon refuses to reopen your account, you can create a new account with different billing and shipping information, so long as you enter your correct email address.
Amazon may approve the new account and allow you to continue using their services.
Overall, if you want to try and fix your closed Amazon account, the best bet is to contact Amazon Support and provide any information or documents they may require. If your account cannot be reopened, consider creating a new one with different billing and shipping information.
How long do Amazon accounts take to close?
The amount of time it takes to close an Amazon account can vary depending on the situation. If customers request to close their account, Amazon will typically complete the process within 24-48 hours.
However, if Amazon initiates the closure due to suspicious activity or other violations of their terms and conditions, it can take up to 10 days to complete the closure process. Additionally, it’s important to note that Amazon may hold funds up to 90 days for any pending orders or returns before consumers receive a final settlement.
Does closing Amazon account Cancel prime?
No, closing your Amazon account does not cancel your Amazon Prime membership. If you have an active Prime membership, the membership will remain active until the end of your current billing cycle. Your Prime benefits, such as free two-day shipping, will remain available, and you can still access them with your associated Amazon account.
In order to cancel your Prime membership, you need to go to Your Account on Amazon. com and click on ‘End membership and benefits’. This will allow you to cancel your Prime membership and will no longer be considered as part of the Amazon Prime program.
Why is it so hard to cancel my Amazon Prime?
It is not explicitly difficult to cancel your Amazon Prime subscription; however, it can appear that way because Amazon wants you to continue your subscription and offers multiple options to do so. For example, when you attempt to cancel, you will be taken to a page listing all the benefits you will lose when you cancel, and they offer different options such as a monthly subscription plan, delaying cancellation, or switching to an annual plan that could be more beneficial for you.
Furthermore, if you cancel, you may be offered deals such as discounts or added benefits to entice you to stay with Amazon Prime. In addition, Amazon’s customer service team may even call or email you offering their assistance and trying to persuade you to keep your subscription.
Altogether, Amazon Prime cancellation is not hard to do, but because Amazon wants you to be a member, they make it look more difficult than it actually is. By offering several deals and having customer service reach out to its members, Amazon promotes continued subscription for Amazon Prime.
Why is my Amazon account on hold?
Your Amazon account may be on hold for a variety of reasons. Amazon is committed to customer satisfaction and works to ensure that all customers have a safe and secure shopping experience. An account could be placed on hold for a number of security or buyer protection reasons, such as suspicion of fraudulent activity or repeat policy violations.
If your account is on hold, you will be notified via email with a clear explanation of the reason and given instructions on what steps you need to take to resolve the issue. Typically, you may need to submit additional documentation to further verify your identity such as a credit card, phone number, or other forms of identification.
Once all required documentation has been successfully submitted and reviewed, Amazon will typically lift the hold within 48 hours.
In some rare cases, the hold on your account may be the result of incorrect billing information that needs to be updated or a payment method needing to be verified. Until Amazon can successfully verify your billing information, your account may remain on hold.
How do I cancel Prime subscription?
If you no longer wish to have an Amazon Prime subscription, you can cancel your subscription from the Amazon website. Here are the steps to cancel your subscription:
1. Go to the Amazon website and log in to your account.
2. Click on “Account & Lists” and then select “Membership & Subscriptions” from the drop-down menu.
3. Under the Membership & Subscriptions page, you will find an option to manage your Amazon Prime membership. Click on that option.
4. On the next page, you will be shown the details of your subscription. Find the “Cancel your Amazon Prime membership” option and click on it.
5. On the next page, you will be shown a confirmation that you are canceling your subscription. Confirm the details and click on “Cancel Amazon Prime membership.”
6. Once you have canceled your subscription, you will no longer be charged and you will no longer have access to the benefits of Amazon Prime.
If you have any further queries or difficulties canceling your subscription, you can contact Amazon’s customer service team for further assistance.
How do I cancel my Amazon Prime auto renewal?
If you need to cancel your Amazon Prime auto-renewal, you will need to do the following:
1. Go to “Your Account” on the Amazon website and select “Prime Membership”.
2. Select “End Membership and Benefits” under the membership details section.
3. When prompted, select “Continue to Cancel”.
4. If you are unsatisfied with your Prime Membership, select “Continue to Cancel” again.
5. On the next page, select “End My Benefits”.
6. Select “Turn Off Auto-Renew” from the options provided.
7. Follow the on-screen instructions to complete the cancellation process.
After you have completed these steps your auto renewal will be cancelled. If you need any further assistance with cancellations, you can contact Amazon Customer Service for 24/7 help.
Can I sue Amazon for closing my account?
If Amazon has wrongfully closed your account, you may be able to take legal action against them. In order to pursue legal action, you will need to provide evidence that Amazon has acted in bad faith or has breached an agreement that you have with them.
You should also make sure that you have exhausted all of Amazon’s internal dispute resolution processes before taking legal action. Additionally, it’s important to consider the cost and potential success of a lawsuit against Amazon.
Amazon is one of the largest companies in the world and it likely has strong legal resources to help them defend against any lawsuit.
If you believe that you have a legal claim against Amazon, it is important to consult with a lawyer. A lawyer will be able to explain your legal rights and advise you on the best course of action to take.
How do I delete my order history on Amazon?
If you would like to delete your order history on Amazon, follow these steps:
1. Go to the Amazon website, log into your account, and go to “Your Orders” at the top left corner of the page.
2. Find the order you would like to delete and select “View or edit this order”.
3. On the left-hand side, select the ellipses icon (three dots) and select “Delete”.
4. A pop-up will allow you to confirm the deletion. Select the checkbox and select “Yes, delete this order”.
5. The order will be removed from your order history. Make sure to click “Done” to confirm the deletion.
It’s important to note that Amazon only allows you to delete an order that has not yet been shipped. To delete an order that has already been shipped, you will need to contact customer service directly.
Does Amazon delete inactive accounts?
Yes, Amazon does delete inactive accounts. Amazon reserves the right to close Accounts on the Amazon Services that have been inactive for at least one year. An inactive Account is defined as a customer who has not logged into their account at least once in the past 12 months.
If an Account remains inactive for more than 12 months, Amazon typically will send a courtesy reminder by email advising of the impending closure. If the Account remains inactive after the reminder email, Amazon reserves the right to close the Account and remove any associated information, including associated payment methods and shipping addresses.
Closed Accounts can no longer be accessed or used to make purchases on Amazon. com.