Yes, you can have two Ticketmaster accounts. However, there are a few considerations to keep in mind. First, make sure that any tickets that have been purchased with one account are not transferred to the other account.
Tickets are non-transferable and attempting to transfer them can lead to account suspensions or closures.
Second, Ticketmaster accounts are linked to customers’ payment methods, and you need a different payment method for each account. If you use the same payment method for both accounts, then Ticketmaster may flag one of the accounts as a duplicate and close it.
Finally, Ticketmaster tracks how many accounts are associated with each customer. If you have too many accounts, Ticketmaster may consider it suspicious and could potentially close the accounts.
In short, it’s possible to have two Ticketmaster accounts, but it’s important to consider the risks before doing so.
Can you use the same card on different accounts on Ticketmaster?
No, you cannot use the same card on different accounts on Ticketmaster. Credit and debit cards can be used as a method of payment, but they must be registered to the same billing address used to create the account.
If a different billing address is used, a different card must be used. Additionally, when using a credit or debit card, verification is required. In order to ensure that only one account is used per card, Ticketmaster will ask for additional information, such as a unique email address or phone number, when registering a credit or debit card to the account.
For security and fraud prevention, the same card cannot be used on multiple Ticketmaster accounts even if the other account holder has the same billing address.
Can I change my Ticketmaster email?
Yes, you can change your Ticketmaster email address. To do this, simply log in to your account, go to the ‘My Account’ page, click ‘My Profile’ and then select ‘Edit Profile’. Enter your new email address in the relevant field and then click ‘Save Changes’ to update your profile.
You may also choose to add multiple email addresses to your Ticketmaster account, which can be done by selecting ‘Manage Addresses’. This will allow you to easily receive emails from Ticketmaster for your orders and accounts without having to constantly change your email address.
Can a friend use my Ticketmaster ticket?
Yes, a friend can use your Ticketmaster ticket. However, you should check the event venue’s policies before transferring the ticket to a friend. Some venues have restrictions to who can use the ticket, such as not allowing third-party ticket sharing.
The best way to transfer the ticket to a friend is to use Ticketmaster’s official Ticket Transfer feature. This feature allows you to transfer the ticket directly to your friend’s email or mobile number free of charge.
The recipient will then need to accept the transfer, and enter the event with the ticket. You should also make sure to transfer the correct datetime and ticket type for the event.
Will a screenshot of a Ticketmaster ticket work?
A screenshot of a Ticketmaster ticket may work as proof of purchase in some cases, however it is not recommended. Ticketmaster recommends that customers avoid taking screenshots of their ticket, as it can interfere with various security measures and ticket transfers.
Furthermore, Ticketmaster advises that customers provide their actual physical ticket or digital ticket delivered through the Ticketmaster app at the venue entrance. Screenshots of e-tickets can provide false and/or incomplete information and can interfere with fraud detection security measures, meaning the venue may be unable to locate the ticket information when it is needed.
Therefore, it is best to provide the original ticket, as issued by Ticketmaster, when entering the venue as proof of purchase.
Do you need to show ID with Ticketmaster tickets?
Yes, you will need to show some form of valid identification when you pick up your tickets or attend an event if you purchased your tickets with Ticketmaster. The type of ID will be determined by the venue.
Most often, a valid government-issued photo ID such as a driver’s license or passport will be accepted. Some venues accept other forms of ID, such as student identification or proof of age cards. The ID must match the name of the person listed as the purchaser of the tickets.
If you purchased your tickets from a third-party seller (such as an individual or a ticket broker), the venue may require additional proof of purchase to help validate that the tickets are genuine. It’s a good idea to check the specific ticket policies for the event you’re attending and be prepared to show valid identification when you arrive.
Can you use a concert ticket with someone else’s name on it?
Unfortunately, it is not typically possible to use a concert ticket with someone else’s name on it. Most tickets are non-transferable, meaning they are uniquely linked to the original purchaser and cannot be used by anyone else.
Even if the physical ticket is successfully transferred, the concert’s ticket scanning system – whether it be at the door or via a mobile ticket – checks for the name associated with the ticket, effectively rendering any ticket transfer useless.
It is best to contact the ticket vendor and explain your situation to see if there are any exceptions to the policy.
Why are some Ticketmaster tickets not transferable?
Ticketmaster tickets are not always transferable for a variety of reasons. Primarily, it is due to safety and security concerns. Ticket transferability is often based on the promoter’s or venue’s requirements.
For example, they may require that only the individual that was originally assigned the ticket can use it, as it was the individual that purchased or was gifted the ticket in the first place. Additionally, many event promoters and venues require that the name associated with the ticket match the name on the photo ID presented at the gate or entrance in order to prevent fraud.
Transferable tickets are generally more expensive than non-transferable tickets, so promoters may also choose to limit transferability in order to help control prices. Additionally, transferable tickets often allow tickets to be sold on the secondary market, which needs to be avoided by some event organizers.
Finally, transferable tickets can sometimes be counterfeited, so not all Ticketmaster tickets are transferable for this reason as well. This is especially true for popular events that sell out quickly.
How do I transfer a ticket to another person online?
Transferring a ticket to another person online is a simple and convenient process. To begin, you will need to search for your event on the ticket selling website or app where you originally purchased your ticket.
Once you have found your event and ticket, log into your account and navigate to the “My Tickets” tab. From here, select the ticket that you wish to transfer and then select “Transfer”. A window will appear, asking for the recipient’s email address and name.
Once you have completed the transfer form, you will be able to add a personal message, customize their ticket with their name, and select when the ticket should be transferred. Upon completion, the recipient will receive an email with their ticket, which they will need to accept in order to gain access to the event.
For added security, recipient’s can also be asked to show identification matching the name given when they originally received the ticket.
How do I permanently delete my Ticketmaster account?
To permanently delete your Ticketmaster account, you will need to contact the Ticketmaster customer service team at 1-800-616-5847 or email them at [email protected] You will need to provide your account information, such as your email address and ticket purchase history.
Once you reach out, the customer service team will delete your account and all associated data. Additionally, you may need to provide additional information to verify your identity before your account can be deleted.
It is important to note that some information may be stored by Ticketmaster due to business operations and legal compliance, even after you have deleted your account. However, if you contact the customer service team, they will be able to provide more information about the data that is kept and how it is used.
Does Ticketmaster Live chat 24 7?
At this time, Ticketmaster does not offer live chat support 24/7. Customers can contact Ticketmaster support agents during business hours in the US and the UK. Different countries have different operating hours, so Ticketmaster’s support staff are available from Monday to Saturday in most locations.
Customers in the US can reach Ticketmaster agents at 800-653-8000 during the hours of 5 AM to 10 PM PST on weekdays, and 6 AM to 8 PM PST on Saturday and Sunday. Customers in the UK can reach Ticketmaster agents at 020 03514496 during the hours of 9 AM to 10 PM GMT on weekdays and 9 AM to 8 PM GMT on weekends.
Customers can also reach out to Ticketmaster via email or social media, or access their comprehensive help section on the website.
Is it better to use the Ticketmaster app or website?
It ultimately depends on your personal preferences and needs and which features you use most often. If you want fast access to upcoming events and notifications, then the Ticketmaster app might be a better choice for you.
The app also allows you to purchase tickets and manage your account on the go and save your favorite events. On the other hand, the website offers more extensive event searches, promotional offers, and a map of seat availability.
Ultimately, if you want a comprehensive selection of ticket prices, event options, and to be able to compare multiple shows, then the Ticketmaster website would be more suitable.
How do you speak to someone at Ticketmaster?
At Ticketmaster, you can speak to a customer service representative in a few different ways. You can call the Ticketmaster Customer Service number at 800-653-8000 and they’ll be able to help you with any questions you may have.
You can also submit a request form, asking a specific question or providing more information about a request for help. This can be found on the Contact Us page at help. ticketmaster. com/contact/ If you’re in the U. S.
, you can also text ‘Ticketmaster’ to 86675 and start a conversation with a customer service representative. Lastly, Ticketmaster also provides a Live Chat function on their website ticketmaster. com.
You can find this in the lower right-hand corner of any page on the website.
No matter which option you chose, Ticketmaster customer service representatives are available to help with any questions or concerns you have.
What does it mean to transfer tickets on Ticketmaster?
Transferring tickets on Ticketmaster is the process of sending your tickets to someone else, who will then gain access to the event you originally purchased tickets for. This is most commonly done when you are unable to attend an event you purchased tickets for, or if you want to give someone else access to the event.
When transferring tickets on Ticketmaster, you will typically begin by logging into your online account and accessing the tickets you’d like to transfer. You will then select the tickets you want to transfer, and enter the name and email address of the person you’re transferring the tickets to.
The recipient will then receive an email notifying them of the tickets you’ve sent. Once the transfer is accepted and completed, the new ticket holder will have access to the event.
It’s important to note that some tickets may not be able to be transferred. This is typically the case for tickets that have a condition of Sale (COS). COS tickets are usually associated with high-demand artists, events, or shows, and may not be eligible for ticket transfers.
Additionally, some venues may have restrictions on ticket transfers. You should be aware of any venue-specific restrictions before transferring tickets.