Yes, you can stop doing Instacart at any time. Instacart allows customers to free to stop using the service whenever they want. If a customer would like to cancel their Instacart account, they can do so from their settings page from the top right of their screen.
This can be done by clicking on your name in the top right, then selecting ‘Settings’ in the blue drop down. The ‘Account Settings’ page will appear where you can select ‘Cancel Account’ and confirm in the prompt that appears.
Once done, your account will be cancelled, and you can no longer use Instacart to shop, deliver, or access the Instacart app.
How do I cancel being an Instacart shopper?
To cancel your Instacart shopper account, you will need to contact the Instacart customer service team directly. You can reach their customer service team by phone, email, or chat bot through their website.
If you contact them by phone, be prepared to provide your full name, email address, and shopper ID number. The customer service team may ask additional questions to confirm your identity and validate your account.
Once you have provided the required information, let the customer service representative know that you would like to cancel your Instacart shopper account. They will be able to walk you through the process of canceling your account and will provide any additional steps you must take.
Following the cancellation, you may be asked to provide a brief reason for why you are canceling your account.
Once you have successfully completed the cancellation steps and your shopper account has been deactivated, you will no longer be able to access the Instacart shopper platform or receive any assignments.
How much does it cost to cancel Instacart?
The cost to cancel Instacart depends on several factors. Generally, there are no cancellation fees for cancelling a grocery delivery, though there may be a minimum order requirement that must be met before cancellation.
Some stores may also charge an additional fee for a cancellation and for making changes to the order. If an Instacart customer is charged for a cancelled order, they can contact customer service for a refund.
Depending on the store, they may be refunded all or just some of the order total. Additionally, if the order was delivered before it was cancelled, the delivery fee may not be refunded. If the customer chooses to reinstate the order, they may be charged a fee.
Do you have to stay active on Instacart?
No, you are not required to stay active on Instacart. You can choose how much or how little you work, giving you the flexibility to work when it works for you. Instacart shoppers can control their own schedule and take advantage of different incentives and promotions to maximize their earnings.
You can also take mobile breaks when you need them. Additionally, to provide high-quality service to customers, Instacart places a ‘Happiness Guarantee’ on all orders and provides support for shoppers if any issues arise.
Can Instacart fire you for inactivity?
No, Instacart cannot fire you for inactivity. Instacart is a crowdsourced platform, which means that shoppers (the ones working as delivery personnel) are not technically employed by Instacart, and as such, Instacart is not able to fire them.
Instead, shoppers can choose which orders they accept, and can take breaks or opt out of being an active Instacart shopper whenever they need to.
Instacart does have some requirements for shoppers in terms of completing orders in a timely manner and following Instacart’s Acceptable Use Policy, but failing to meet these requirements does not mean that shoppers will be fired.
Instead, shoppers can have their account suspended or deactivated if they fail to meet the requirements, which will prevent them from completing orders until they can work out an agreement with Instacart to restore their account.
What happens if you are inactive on Instacart?
If you are inactive on Instacart, your access to the platform will become limited. You may no longer be able to shop with Instacart, either on the website or using the mobile app. Your account will also be suspended, meaning that you can no longer take advantage of any deals or discounts.
Additionally, if you are a Shopper on Instacart, your weekly payouts will be cancelled and you will no longer be able to do any shifts. If you wish to continue using Instacart, you can contact the Instacart customer support team to reactivate your account.
How many hours do I have to work for Instacart?
The hours you work for Instacart depend on several factors, such as your availability, your location, and the seasonal demand. Generally, most Instacart shoppers work anywhere between 10 to 30 hours a week.
You have the option to choose your own hours and shifts, so you can craft a schedule that is flexible and fits with your lifestyle. However, shoppers also have to meet any minimum-hour requirements or client requests in order to stay active on the platform.
In addition, shoppers also have to be available to take Instacart orders on short notice and during peak periods, such as holidays or weekends. That being said, shoppers are able to make their own hours and adjust their schedule accordingly to meet demand.
At the end of the day, how many hours you work for Instacart depends on your availability and how often you choose to make yourself available for shifts.
What does active hours mean on Instacart?
Active hours on Instacart refer to the amount of time that a shopper can spend shopping for items on a given Instacart order. During this time, shoppers can shop for items, enter their items into the cart, and then proceed to checkout.
The amount of time a shopper has to complete an order varies depending on the store they’re shopping at and the items they’re searching for. Generally, Instacart attempts to make the process as quick and efficient as possible.
During active hours, shoppers are expected to shop thoughtfully, quickly, and accurately. Instacart also encourages shoppers to be mindful of the items others may order later in the day, so that those items can be purchased in a timely fashion.
Instacart also encourages shoppers to flag any items that may be out of stock or unavailable for any reason so that shoppers may make changes in their order as necessary. All in all, active hours on Instacart refer to the amount of time a shopper has to shop from a given store before the order deadline.
Instacart attempts to ensure that shoppers are able to complete their task as efficiently as possible.
What are the rules for Instacart?
The rules for shopping with Instacart are as follows:
1. Be courteous to other customers.
2. Follow all safety instructions and store policies.
3. Follow all hygiene protocols to help ensure a safe shopping experience.
4. Only use bags provided by the store unless you bring your own.
5. Ensure that all items are accounted for before leaving the store.
6. Do not handle or damage any items unless you are making a purchase.
7. Scan barcodes of items to ensure accurate accounting.
8. Refrain from eating or drinking while shopping.
9. Respect store personnel and follow any instructions given.
10. Do not linger in aisles after you have finished shopping.
11. Respect other customers and their personal space.
12. Do not leave your cart unattended.
13. Follow any additional shopping rules provided by the store.
14. Complete the payment process and checkout before leaving the store.
15. Return your shopping cart to the designated area after you are finished.
What time do Instacart batches end?
The exact time when Instacart batches end may vary depending on the store and the customer’s location. Generally speaking, shoppers should aim to finish the batch by the delivery window end time that has been set by the customer when they placed their order.
This is typically stated in the checkout summary that customers receive before the order is confirmed. The delivery window end time is when shoppers should aim to finish the batch. That said, to maximize your earnings, it’s a good idea to try and finish the batch a little earlier than the delivery window end time if possible.
This can be done by prioritizing orders that have an earlier delivery window start time so that you have more time to shop and deliver for orders with longer delivery windows.
Can I cancel my Instacart Express membership?
Yes, you can cancel your Instacart Express membership at any time. To do so, you will have to sign in to your Instacart account and go to the Instacart Express membership page. Then select to “Cancel my membership”.
Once you have submitted your cancellation request, you will be charged for the current period and your membership will not be renewed. If you want to reactivate your membership afterwards, you can sign in again anytime and click “Renew my membership.
” Instacart has a 14 day refund policy. To qualify for a full or partial refund of your membership, you must submit your cancellation request within the 14 day time frame. If you have any questions about the cancellation process, you can contact the Instacart help desk for assistance.
Can I delete my Instacart shopper account?
Yes, it is possible to delete your Instacart shopper account. To delete your Instacart shopper account:
1. Log into your Instacart account, then go to Settings.
2. Under the “Account settings” tab, click on “Delete My Account.”
3. Follow the prompts to confirm deleting your account.
4. Your account will be deleted within 24 hours after you have completed the process.
It is important to note that while your account is being deleted, you won’t be able to access your account until the process is completed. Additionally, if you have any pending orders or transactions, you will be required to complete them before deleting your account.
Is it worth getting Instacart Express?
Yes, it is worth it to get Instacart Express. Express is a membership-based program that offers free delivery and no minimum order size on orders over $35. All delivery fees are waived, meaning that you can always get the groceries you need without spending extra money on delivery.
Additionally, Express members have access to exclusive discounts on select products, meaning you can save even more. Express members also get special access to additional delivery windows, so you can get your groceries delivered when it best suits you.
With all of these great benefits, it is definitely worth getting Instacart Express.
Is Instacart free with Costco membership?
No, Instacart is not free with a Costco membership; however, you can use your Costco membership to shop for groceries on Instacart. A Costco membership provides access to over 500 warehouses worldwide, where you can purchase a wide selection of products, such as fresh produce, dry goods, and frozen meals.
When shopping at Costco through Instacart, customers can have groceries delivered right to their door. To gain access to Instacart with your Costco membership, you’ll need to link your Costco membership to your Instacart account.
Once connected, you can log in to Instacart and begin your shopping experience. It usually takes one to two business days to receive your groceries after placing your order. Delivery fees vary based on your order size and the delivery time window you choose.
Does Instacart charge a monthly fee?
No, Instacart does not charge a monthly fee. Instead, customers who order groceries through Instacart are charged a delivery fee that varies depending on the size of the order, a service fee (up to 10 percent on each order), and an expedited fee that covers express delivery if requested.
Shoppers who purchase Instacart Express membership receive free delivery on orders over $35 and discounts on all orders. The Express membership costs $99 a year or $9.99 a month.
How can I get a free Instacart membership?
Unfortunately, there is currently no way to get a free Instacart membership. However, you can sign up for a free two-week trial of Instacart Express membership. Instacart Express members pay an annual fee of $14.
99 and receive free delivery on orders over $35. During the two-week trial, you get access to all of the perks of a paid membership, including unlimited free delivery on orders of $35 or more and reduced service fees for any orders under $35.
You can cancel your membership at anytime during the trial period without any further commitment. If you decide to stay with Instacart, your membership fees will be charged at the end of the trial period.
How do I waive my Instacart service fee?
If you are an Instacart Express member, your service fee will automatically be waived with each order of $35 or more. To become an Instacart Express member, you’ll need to sign up for the yearly ($99) or monthly ($9.
99) membership. Once you sign up, the yearly membership fee will be applied to every order of $35 or more (you can even stack your discounts!) To make sure your service fee is waived, head over to the Instacart website at the time of checkout and review your order.
There should be an area designated for ‘memberships’ where you’ll be able to see the Instacart Express membership details. If you don’t see it, or think it is not properly applied just chat with Instacart customer service team.
They should be able to assist in ensuring that your service fee is waived.
What does it mean when Instacart says your account is inactive?
When Instacart says your account is inactive, it means that your account is not able to be used. In order to be active, you would need to log into your account and start shopping for groceries. If your account is inactive, you won’t be able to place orders or access Instacart features.
It could also mean that you have not used your account in a while and need to follow the steps to refresh your account. This is common for accounts with no activity for a period of time. To make your account active again, you should contact the Instacart customer service team for assistance.
They will be able to help you set up your account again and start enjoying the benefits of the service.
Can you get kicked off Instacart?
Yes, you can get kicked off Instacart. Instacart has clear guidelines about what is expected from shoppers and delivery drivers, and if you don’t follow those guidelines you can be removed from the platform.
Some of the reasons your account could be suspended include not meeting assignment deadlines, not following the code of conduct while while shopping or delivering, or failing to adhere to the customer agreement.
If someone is suspected of fraud or abusing the Instacart platform, they may be removed immediately. Additionally, if you have a low customer satisfaction rating, whether due to bad customer service or taking too long to fulfill orders, Instacart may decide to remove you from the platform.