No, not all Snap-on tools have a lifetime warranty. Certain tools come with limited warranties ranging from 30 days to 3 years, depending on the type of tool and the date of purchase. Snap-on also offers a “Lifetime Warranty Plus” on certain electrical tools, which covers unlimited repairs for 20 years from the date of purchase.
To qualify for the “Lifetime Warranty Plus”, customers must register their tool within 30 days of purchase. Additionally, certain tools— such as those from the Heritage line— include a manufacturer’s warranty; this is a different warranty than what is offered by Snap-on.
How do I get my Snap-on ratchet replaced?
If you need to get your Snap-on ratchet replaced you must contact the Snap-on customer service department at 1-877-SNAPON-4 (1-877-762-7646). You will need to provide your product number, model number, serial number, and proof of purchase in order to be eligible for a replacement ratchet.
Once your information is verified, you will be able to purchase a new ratchet, depending on the availability of your desired model. You will also be able to take advantage of Snap-on’s Limited Lifetime Warranty, which is free of charge and applies to all Snap-on hand tools purchased since 2008.
The warranty covers any defects in materials, workmanship, and design that are not caused by abnormal use conditions or misuse.
If you purchased your tools earlier than 2008, Snap-on provides a 12-month warranty for repair or replacement, at their discretion. If you purchased your ratchet from an authorized dealer, you may be eligible for a quicker replacement or repair, depending on the dealer’s respective policies.
No matter the age of your tool, it is important to keep your receipt for future proof of purchase. If you do not have a proof of purchase, you will be required to pay for your replacement ratchet.
Do you need a receipt for Snap-on warranty?
Yes, you do need a receipt for Snap-on warranty. All Snap-on tools come with a limited lifetime warranty, so a receipt or proof of purchase is necessary in order to make a claim. A valid receipt includes purchase information, including the product name, purchase date, and price.
Receipts should be kept in a safe and accessible place in case you need to make a warranty claim. If you do not have a receipt, other proof of purchase such as credit card statement may still be accepted.
If you do not have proof of purchase, you must contact the Snap-on dealer to obtain a “Letter of Verification”, which is necessary to make a warranty claim.
How do I return broken Snap-on tools?
If you have broken Snap-on Tools that you need to return, you will usually need to follow the process outlined in the warranty card that came with the tool. Depending on the age of the tool, you may be able to make a warranty claim directly with Snap-on.
If your tool is no longer under warranty, you could still be eligible for a repair or replacement with Snap-on.
To get started, visit the Snap-on website and fill out the online form. You will need to provide information such as your contact information, the name and model number of the tool, and a description of the problem you are experiencing.
Once you have provided this information, the Snap-on representative will contact you with instructions on how to return your tool.
If your tool qualifies for a warranty claim, Snap-on will arrange for a replacement or replacement parts to be sent to you. You will also receive instructions on how to send back the broken tool to Snap-on.
If a repair is required, you will be instructed how to package and ship the tool back to Snap-on for the repair.
In some cases, such as if the tool is no longer under warranty, you may need to pay for a replacement or repair instead. If that is the case, you will be provided with an itemized repair quote and payment options.
Most Snap-on Tools come with a warranty for up to 25 years. To best take advantage of your tools’ warranty, make sure that you register your tool with Snap-on so that your information is on file if you ever need to take advantage of the warranty.
How do I contact Snap-on?
If you need help regarding any of the Snap-on products, you can contact the company’s Customer Solutions Department. You can reach the department by calling toll-free at (877) 762-7664, Monday-Friday 8am-8pm EST, or via email at [email protected].
Alternatively, if you are inquiring about a Snap-on product, you can visit the company’s website to interact with the Live Chat feature. There, you can chat with customer service representatives who may be able to help you with your query.
Finally, to suggest a product, or offer feedback on a recent purchase, you can use the “Contact Us” form found on the company website. This form can also be used to submit an invoice or warranty claim.
Is Kobalt made by Snap-on?
No, Kobalt is not made by Snap-on. Kobalt is a brand owned by Lowe’s Companies Inc. Lowe’s first began selling Kobalt tools in 2003 as a more affordable option than some of the other more well-known brands.
Kobalt tools are manufactured by a variety of companies including ATeam Manufacturing, Great Neck Saw Manufacturing Company, Oregon Cutting Systems, and more. Snap-on is a company that specializes in the manufacturing and distribution of professional tools and equipment.
What does SK stand for in SK tools?
SK Tools is a brand of professional-grade hand tools and power tool accessories manufactured by SK Hand Tools, LLC. The company was founded in 1941 and is headquartered in Sycamore, Illinois. The company’s products include hand sockets, ratchets, combination wrenches, screwdrivers, pliers and specialty tools.
The SK stands for “Save-Keeper” and is the company’s trademark and logo, which is prominently displayed on their products. The company also has their own patented socket designs, and is noted to use advanced heat-treating processes combined with superior quality materials in the manufacturing of their tools.
SK Tools is a popular and reputable brand of tools and is known for their durability and superior performance.
Are Blue Point tools made by Snap-On?
No, Blue Point tools are not made by Snap-On. Blue Point is a brand of hand tools owned by the tool and equipment company Apex Tool Group. The company was founded in 1922 and is headquartered in Sparks, Maryland.
Blue Point has a wide range of products, including wrenches, ratchets, sockets, screwdrivers, and specialty tools. Blue Point tools are often carried by automakers, independent shops, and retail stores.
Snap-on is another tool and equipment company that was founded in 1920, and they have a very similar range of products. However, Snap-on tools are not made by Blue Point; they are made by Snap-on.
Does Stanley make snap-on tools?
No, Stanley does not make snap-on tools. They are a company best known for their hand tools and power tools. They offer products such as wrenches, socket sets, screwdrivers, toolboxes, levels, and saws, among other popular products.
Stanley also makes accessories like drill bits, drill battery packs, and tape measures. They are not in the business of making industrial-grade hand tools, sockets, mechanics’ tools, and other items typically associated with Snap-on.
What tool company makes Snap-On?
Snap-On is an American tool company, based in Kenosha, Wisconsin. The company was founded in 1920 by Joseph Johnson and William G. Seidemann. It manufactures a wide range of hand and power tools, which are sold to professional technicians and hobbyists through franchised dealer locations worldwide.
Its products include hand tools, power tools, pneumatic tools, tool storage, vehicle service equipment, diagnostic equipment and other products related to the automotive and industrial service markets.
In addition to selling tools, Snap-On also provides financing services to qualified customers. The company’s tagline is “The only ones who know what goes into making a Snap-On tool are the people who make every Snap-On tool. “.
How do I claim Snap-on tools warranty?
If you own Snap-on tools and need to file a warranty claim, you should contact the Snap-on Customer Care Center for assistance at 800-424-7226 (United States) or 800-424-7253 (Canada).
Before you contact the Customer Care Center, you should have the following information ready: your complete name, address, telephone number, model number and serial number of the tool, a clear description* of the malfunction, name of the store or distributor where you purchased the tool, and the date of purchase.
If you purchased the tool online, please provide the order number, billing address, and delivery address.
When you call the Snap-on Customer Care Center, a representative will ask you to provide the information stated above. The representative will then take the appropriate action to resolve your situation.
Depending on the type of tool and type of warranty, the representative may direct you to take your tool to the nearest Snap-on service center for repair or replacement.
If you take the tool to the Snap-on service center for repair or replacement, you will be provided with a dated receipt which is your proof of repair and a valid warranty claim. The tool must be accompanied by the dated receipt for warranty coverage.
Snap-on tools are warranted to the consumer by Snap-on from the date of original purchase against any defects in material and workmanship for the normal lifespan of the product. Every Snap-on product comes with a warranty that is specific to that product and certain products are available with extended warranties for an additional purchase according to the terms and conditions of the warranty.
Please refer to the warranty card and any relevant product documentation for full details.
*Include photos of the malfunction if you can safely do so.
How do I replace my Snap-On Tool?
Replacing your Snap-On tools is easy and can be done in a few simple steps. To begin, you will need to decide on the type and size of tool you need. You can determine this by checking your warranty card or user manual, or by calling the company to get specific details from their customer service representatives.
Once you have determined the type and size of tool you need, the next step is to get them. You can either purchase them from a retailer or online, or get them directly from a Snap-On authorized distributor.
Once you have the tools you need, the next step is to replace them. Depending on which tools you are replacing, you may need to use some basic tools such as pliers and/or wrenches. To ensure that everything goes smoothly, be sure to refer to the user manuals or call Snap-On customer service for specific instructions on how to properly disassemble and reassemble the tools.
Once you have the tools properly in place, you can either use the old tools to tighten the new ones or use a hand crank to make sure everything is secured. Finally, if you purchased your tools online, you may need to register them in order to activate the warranty.
And that’s all there is to it!.
Does Snap-on Replace tools for free?
No, Snap-on does not replace tools for free. However, the company does offer several warranty and repair programs for customers. Snap-on provides a one-year limited warranty for parts and labor for hand tools and power tools, except for battery-operated power tools, air motors and air tools, which are all covered for 90 days from the date of purchase.
The company also has a Flat-Rate Repair Program for certain items. Under this program, Snap-on will repair any item from the approved list for a predetermined flat rate. Additionally, Snap-on offers a “Solutions Plus” program for more extensive repair services for hand, power and scan tools.
Solutions Plus includes a full range of services, such as 100% parts and labor coverage, free 2-way shipping, replacement tools until repairs are complete, and more.
Is there a lifetime warranty on Craftsman tools?
No, Craftsman does not offer a lifetime warranty on any of their tools. Craftsman does provide a range of warranties for their tools, including a three year warranty on their hand tools and a limited lifetime warranty on their power tools.
The limited lifetime warranty includes protection from any defects in material or craftsmanship in their power tools, with replacements and repairs available – excluding battery packs and related accessories for cordless products.
For further details about the warranties offered with each product, please refer to Craftsman’s website for more information.
Does Snap-on still replace broken tools?
Yes, Snap-on still replaces broken tools. Through their power tool repair program, customers with broken tools can send their tools to a Snap-on Authorized Distributor for evaluation. If the technician deems the tool repairable, a quote will be sent to the customer with the cost of the repair.
Once the quote is approved, Snap-on pays the repair cost directly to the Distributor while the customer pays the labor fees and any applicable taxes. Customers will also receive a one year warranty on the repaired part, free of charge.
Additionally, Snap-on provides a free one-year service and repair warranty on all their new power tools.
Can I return my Snap-on Tool Box?
Yes, you can return your Snap-on Tool Box. Snap-on offers a 100% satisfaction guarantee, allowing you to return the Tool Box for a full refund within 30 days of purchase if it is not up to your expectations.
To return the Tool Box, it must be in new or unused condition with all original packaging and components intact. If a toolbox has been used, beginning stages of assembly attempted or components removed, then the Tool Box is not eligible for the return.
You can reach out to your local Snap-on representative or contact the Snap-on Tool Box Consumer Service Center at 1-866-762-7662 for assistance with the return process.
Why is snap-on tools so expensive?
Snap-on tools are renowned for their superior quality, which is why they are more expensive than most other tools. Snap-on tools are made from the finest materials and are engineered to exact standards to provide the highest level of performance and consistency.
In addition, many Snap-on tools feature patented designs that make them less prone to breakage and easy to use. Also, Snap-on provides an extensive warranty program, ensuring that customers are covered no matter what the tool is used for.
This level of assurance and quality is why Snap-on tools command a higher price.
Does Harbor Freight own any of Snap-On Tools?
No, Harbor Freight does not own any of Snap-On Tools. Harbor Freight is a discount tool and equipment retailer, while Snap-On Tools is a professional tool company. While both companies offer a wide range of products in the tools and equipment space, they are not owned or operated by the same parent company.
Harbor Freight has over 1000 stores across the United States and is known for its low prices on tools and equipment. Snap-On Tools has a much smaller presence, but its products are typically more expensive because of their quality.
Does Snap-on make Kobalt Tools?
No, Snap-on does not make Kobalt Tools. Kobalt Tools is a brand owned by Lowe’s and manufactured by Techtronic Industries, a Hong Kong-based firm. Snap-on is an American manufacturer known for producing premium quality hand and power tools, tool storage systems, diagnostics, and shop equipment.
Snap-on tools have been servicing professional technicians, automotive mechanics, industrial production and assembly lines since 1920 while Kobalt Tools have been providing homeowners with tools since 1998.