Yes, Bose speakers are covered under a warranty. The Bose manufacturer warranty covers defects in materials and workmanship for coverage periods of up to two years from the date of purchase (varying by product).
During the warranty period, Bose will repair or replace any product that is found to be defective and covered under the warranty. If the exact product cannot be replaced, it will be exchanged for one of equal or greater value at no extra cost.
Additionally, Bose offers an extended warranty coverage plan for some of its products. This extended warranty provides up to five years of product coverage from the date of purchase.
To be eligible for warranty coverage, proof of purchase must accompany all warranty claims and products must have been purchased from an authorized Bose dealer. To view the warranty coverage options and more detailed information specific to certain products, please visit the Bose website.
What is Bose replacement policy?
Bose offers high quality products that come with a limited warranty if any product has a quality issue. If your product no longer functions, Bose offers a replacement policy to get you a working piece in exchange of your existing product.
To begin the process of getting your product replaced, you can contact their customer service team on 1-800-3766-0750. You will be required to provide valid proof of purchase as well as answer a few questions on the product that you own.
If you’re eligible for the replacement process, Bose will send you an email with a free return label that you can use to send back your product. You will be required to package up your original item before sending it back to them.
Once the product is received, Bose will send out a replacement item with a limited warranty that comes with a valid serial number.
It typically takes about 10-14 days for the entire process, however it might take longer due to unavoidable circumstances.
How do I claim my Bose speaker warranty?
To claim your Bose speaker warranty, you will first need to determine if your speaker is still under warranty and the type of warranty associated with your particular product. If your speaker is still under the manufacturer’s one-year parts and labor warranty, you may contact the Bose Service Department directly.
If your speaker is still under the extended two-year warranty, then contact the authorized Bose dealer from whom the product was purchased.
You will then need to provide your original proof of purchase or store receipt to Bose or your authorized dealer. You may also be asked to provide the product’s serial number as additional verification.
Once the warranty has been verified, Bose or the dealer will repair or replace the product at their discretion and ship the product back to the customer free of charge. Depending on the product, Bose may also offer to provide technical support in the form of troubleshooting advice and/or replacement parts to troubleshoot the issue.
For warranty service other than parts and labor, such as an Accidental Damage Protection plan, you may contact Bose for assistance.
Can Bose speakers be repaired?
Yes, Bose speakers can be repaired. Bose offers repair services for most products, including speakers. If a product is in need of repair, Bose can provide a free estimate and recommendation of whether they can fix it.
Sometimes they can repair speakers, both inside and outside the warranty period. If the product is unable to be repaired, they will replace it. Bose also offers services to extend the warranty of certain products.
The best way to get a repair or warranty quote is to contact Bose Support at (800) Bose-411. They can provide further details regarding repairs and warranty options.
How long do Bose repairs take?
It depends on the type of repair that is required. Generally, small repairs such as replacing a gasket, part, flange, or cushion can take up to two weeks, while more in-depth repairs, such as damage to a speaker, headphone or other device, can take up to two months.
If a part needs to be ordered, it could take even longer. If the repair includes a software update, the turnaround time could be even longer. It is important to contact Bose’s customer service team to obtain an estimate for the repair time.
It is also important to note that if the device is out of warranty, or if the repair is deemed to be caused by accidental damage or misuse, the costs for repairs may be significantly higher.
Does Bose warranty cover accidental damage?
No, Bose warranty does not cover accidental damage. According to the Bose Support website, Bose’s Limited Worry-Free Warranty only covers material and workmanship defects. Additionally, the warranty does not cover normal wear and tear, consequential or incidental damages, shipping damages, or unauthorized alterations, modifications or repairs.
Since accidental damage falls under consequential or incidental damages, Bose’s Limited Warranty would not cover any such damages. When a product is accidentally damaged, customers may be able to purchase an applicable new product or service through Bose’s repair services or they may manually repair the product themselves or have a third-party service provider who is familiar with the product repair it.
How do I return a Bose product?
Returning a Bose product is a simple process. First, you’ll need to visit the Bose website. Once you’re on the website, look for the “Return Policy” page and click on it. On the page, you’ll find a link to the Return Request Form.
Fill out the form and submit it. Once you’ve submitted the form, you’ll need to ship the product to Bose. Make sure to include a copy of the form and include a proof of purchase. Once Bose has received the product and your form, they’ll process the return request.
If the product meets Bose’s return criteria, they’ll provide you with a full refund or an exchange.
Is Amazon a Bose authorized dealer?
Yes, Amazon is an authorized dealer for Bose products. Amazon carries a wide range of Bose products, from headphones to sound systems, and all of these products come with a manufacturer’s warranty from Bose.
When shopping on Amazon, customers can easily identify which products are authorized Bose products by looking for the “Bose Authorized Dealer” graphic, along with any other information that verifies that the item is an authorized Bose product.
Customers can have peace of mind in knowing that they are getting genuine Bose products that are covered under the manufacturer’s warranty.
Do you need receipt for Bose warranty?
Yes, you will need to provide proof-of-purchase when making a warranty claim for your Bose product. If your product was purchased from an authorized dealer or retailer, you may need to include the original receipt, packing slip, or bill of sale with the name and address of the seller.
If you purchased your product from Bose directly, you may need to provide your Bose order number as proof-of-purchase. Please check the terms of your warranty carefully, as requirements may vary depending on the product.
Is Bose guaranteed for life?
No, Bose does not offer a lifetime guarantee on its products. While the company does offer a limited manufacturer’s warranty for most of its products, it generally lasts for one year from the date of purchase and covers any defects in materials and workmanship.
During the warranty period, Bose will either repair or replace the product, at no cost to the consumer. Additionally, some Bose products have extended warranty coverage, including two- and three-year warranties for purchased headphones.
While Bose does not guarantee its products for life, the company does offer replacement parts and repair services for some of its products for up to five years after the product has been discontinued.
Can I trade in my old Bose system for a new one?
Yes, you can trade in your old Bose system for a new one. Depending on the model and condition, you may be able to receive a trade-in credit towards the purchase of a new Bose product. To find out the exact value of your trade-in, use Bose’s online trade-in system.
Your trade-in must meet certain requirements before you can receive the trade-in credit. Other requirements may include providing a copy of the original purchase receipt and/or additional proof of purchase.
After submitting your trade-in form, Bose will then send you a confirmation email along with additional information about the trade-in process. For more information about trading in your Bose product, visit our website or contact our customer service team directly.
What type of warranty does Bose have?
Bose offers a general limited warranty that covers defects in materials and workmanship for most products for one year from the date of purchase. In addition, this warranty does not cover damage caused by accidents, misuse, abuse, products purchased from unauthorized dealers, improper service, and modifications or alterations.
The audio performance of products that incorporate loudspeakers is warranted for five years from the date of purchase. All Bose systems, accessories, and components are covered by a transferable limited 90 day warranty from the date of purchase.
If you have purchased a product outside the U. S. , please contact the local Bose authorized dealer for the applicable warranty. Bose reserves the right to repair or replace products with new or reconditioned parts and products.
All other warranties, expressed or implied, including implied warranties of fitness for a particular purpose and merchantability, are excluded and hereby disclaimed.