Yes, Samsung laptops come with a warranty. Depending on the laptop model you purchase, the warranty period may vary. Generally, Samsung offers a one year limited hardware warranty, which means they will repair or replace any defective hardware at no additional cost.
All Samsung laptops also come with a software warranty, which covers any issues caused by software. The standard software warranty provided by Samsung is valid for one year from the date of purchase.
Alongside this, Samsung also provides other services and extended warranties for an additional fee. These optional services may include a pickup and delivery service or an extended warranty plan that extends the coverage period for up to three years.
How long is the standard Samsung warranty?
The standard Samsung warranty typically covers parts and services for one year from the date of purchase. On most products, this includes parts and labor free of charge. Depending on the specific product, additional coverage may be offered, such as longer warranties for some refrigerators and cooking products, as well as for some televisions.
Further detail on the exact coverage of your product is available by checking the warranty that came with your product or by contacting Samsung directly.
Does Samsung have a 5 year warranty?
Yes, Samsung does offer a 5 year warranty for certain products. Most Samsung smartphone and tablets are eligible for the 5 year warranty, as well as Samsung televisions, monitors, and audio products.
To take advantage of this warranty, customers must register the product within 90 days of purchase. With this 5 year warranty, customers can rest assured that if any defects arise during that time, Samsung will repair or replace the product.
Additionally, Samsung offers standard warranties on all their products, which may include additional features, such as complimentary parts and labor, depending on the product and model.
How do you check if my Samsung is still under warranty?
The best way to check if your Samsung is still under warranty is to visit the Samsung website and review the Warranty and Legal section. From there, you can enter your device information and check for your device’s warranty information and specific warranty terms.
Additionally, you can contact Samsung customer service directly for more information regarding your device’s warranty status. You can also check any receipts of purchase you have that are related to your Samsung device and review the warranty information included on those documents.
What does the Samsung warranty cover?
The Samsung warranty covers any manufacturing defects that appear in your product within the warranty period. This usually covers parts, labour, and any other costs associated with repairing the manufacturing defect.
The warranty also grants you access to technical support should you need it.
The typical warranty period for Samsung products is 12 months, although this can vary depending on the product. For example, Samsung televisions may come with a two-year warranty, while other products may come with one-year warranties.
You may be eligible for additional warranty coverage if you register your product with Samsung.
In addition to a typical warranty, Samsung also offers an extended warranty program known as Samsung Protection Plus. This extended warranty includes a three-year parts and labour warranty for select products and provides an additional year of coverage for out-of-warranty repairs and replacements.
It’s important to note that the Samsung warranty does not cover accidental damage or product misuse. If you need to utilise the warranty for any of these reasons, you will most likely need to bear the repair costs.
Can I claim Samsung warranty without receipt?
In most cases, you will need to provide a receipt when filing a warranty claim with Samsung. Receipts are important for verifying the purchase and confirming you are the original owner of the product.
Without a receipt, you may not be eligible for certain levels of coverage, even if the warranty period is still in effect.
However, if you don’t have a receipt, you may still be able to make a warranty claim. Depending on your location and the retailer from which you purchased the product, you could provide other proof of purchase like a bank statement or a credit card statement.
To find out what type of proof you need to provide, contact the retailer or Samsung directly. You should also have a look at Samsung’s warranty policy, which outlines the requirements for submitting a claim.
It’s important to remember that making a warranty claim without a receipt can be difficult and you will likely need to provide additional proof of purchase. However, if you have lost your receipt and are unable to provide adequate evidence of purchase, it’s worth reaching out to Samsung with as much evidence as you can.
Where do I claim my Samsung warranty?
To claim your Samsung warranty, you’ll need to contact Samsung directly by visiting their website (https://www. samsung. com/us/support/contact/) or for the Samsung Americas region call 1-800-SAMSUNG (1-800-726-7864).
The company provides a one-year limited warranty for parts and labor from the original purchase date. Depending on where you purchased your product and what type of product it is, additional warranty coverage may be available.
You can refer to the User Manual of your product to see what other warranty coverage, if any, is provided.
Once on the phone, you’ll need to provide the serial number of your product to a customer service representative, who will then help you determine the remaining coverage and process the warranty claim.
Depending on the nature of the warranty claim, the Samsung representative may need to collect more information, including your contact information, the source of purchase, a description of the problem and evidence, such as a photo of the product.
Once the warranty claim is processed and approved, Samsung will repair or replace the unit as appropriate. If a replacement is needed, you may be asked to provide Samsung with your old device’s serial number, model number, and brief description of the problem before the warranty replacement process can start.
Is laptop display covered under warranty?
In most cases, laptop displays are covered by the manufacturer’s warranty. Depending on the particular laptop and the applicable warranty, the display can be covered for a variety of issues, including defects from the manufacturer, damage due to normal wear and tear, or problems resulting from improper use or setup.
Some warranties also cover accidental damage, such as a cracked or broken display. When dealing with warranty coverage for laptop displays, it is important to understand the specific coverage outlined in the applicable warranty documentation as it may be limited to certain types or levels of damage or may require specific parts or repairs for any claims to be honored.
Additionally, some warranties may be limited to a certain period of time from the initial purchase date, after which the display would no longer be covered by the manufacturer. It is important to note that third-party warranties may not cover laptop displays, and that any claims made against them are subject to approval by the provider of the warranty.
Is Samsung repair free?
No, unfortunately Samsung does not offer free repair services. Depending on the type of repair, most Samsung repairs can cost anywhere from $50 to hundreds of dollars. A few things that may affect the cost of your repair include the type of repairs needed, the model of your device, parts needed, labor costs, and the repair shop you choose.
You can typically find lower repair costs online or at third-party repair shops. Additionally, many retailers such as Best Buy or your local carrier sometimes offer a discounted price when you go through their warranty service or insurance.
You can also look into purchasing extended warranties or device insurance when you buy your device, which may potentially reduce future repair costs should you need them.
How can I check my Samsung phone warranty online?
If you would like to check the warranty status on your Samsung phone online, you will need to provide information about your device. You can do this by going to the Samsung website, www. samsung. com, and navigating to the Support page.
Under “Support”, select “Warranty”. There you will be prompted to enter your device serial number, model number, and the region associated with the device. Once you have entered this information, you will then be able to see details on your warranty status.
You can also contact Samsung support directly if you have questions or would like to submit a claim.
How can check Samsung mobile open date?
To check the open date of your Samsung mobile device, start by locating the model and serial numbers on the device. Generally, these can be found on the device’s back cover or printed on the box it originally came in.
Once you have the model and serial numbers, you can use the Samsung website to look up the device’s full specifications. This should include the date of manufacture and/or date of purchase. If the device is still under warranty, you can also check this directly from the Samsung website.
Another option is to contact your service provider or the retailer where you purchased the device to check the warranty status and open date.
Does Samsung 1 year warranty cover cracked screens?
No, Samsung’s one year limited warranty does not cover cracked screens. Cracks or other physical damage to the touchscreen display or LCD caused by dropping the product, impacts with hard surfaces, misuse, abuse or other accidents are not covered.
Additionally, the warranty does not cover any liquid damage, issues arising from not following the product instructions, using a third-party charger, service performed by anyone other than a Samsung authorized technician, etc.
If the issue is related to a cracked screen, then a replacement may be available at an additional cost. It is also possible to purchase protection plans to cover accidental damage.
How do I file a warranty claim on my Samsung?
Filing a warranty claim on your Samsung is a relatively straightforward process. It’s important to note that Samsung warranties are typically limited to one year unless you have purchased an extended warranty.
The first step to filing a warranty claim is to locate the registration number that was provided with your product. You will need this to file your claim. Then, go to Samsung’s website and locate the contact support link.
You can use this link to find your local Samsung Service Centre or you can contact them through phone.
Once you have established contact, you will need to provide your registration number, proof of purchase, a detailed description of the issue, and the serial number of your product. This information will help the technician review and determine if the issue is covered under your warranty.
When submitting your warranty claim, the technician may ask you to perform a few simple tests to help determine the source of the problem. These tests are likely to include powering the device off and on again or performing a hard reset.
Once your technician has worked with you to escort the problem, they may be able to repair or replace the device under your terms of the warranty. In some cases, depending on where you purchased the device, you may be directed back to the store or even asked to ship the device to Samsung directly.
Finally, it is important to keep in mind that warranties do not cover accidental damage or misuse of the product. Additionally, any repairs made outside of Samsung’s warranty will be an additional cost for which you may be charged.
Will Samsung replace my phone?
Yes, Samsung will typically replace your phone if it is still within the manufacturer’s warranty period. The type of replacement, however, will depend on the issue you are experiencing and what kind of warranty coverage you have.
If your phone is still covered under the manufacturer’s warranty, you may be able to get a replacement device. If your phone is not covered under the manufacturer’s warranty, then Samsung may be able to provide a repair service to address the issue, but it would likely be at your own cost.
It is important to note that different types of warranties, including Basic, Standard, Premium Care and Accidental Damage from Handling coverage, can provide varying types of replacements. Therefore, it is best to check with your warranty provider to determine the coverage you have and what type of service you may be eligible for.
Can I claim warranty if screen is broken?
Unfortunately, it is not likely that you can claim a warranty if the screen on your electronic device is broken as most warranties specifically exclude physical damage, such as a broken screen, as part of their coverage.
It is important to check before you buy the device and make sure you thoroughly read the warranty information so you know all of the exclusions that may apply. If you do decide to buy an AppleCare or similar extended warranty for your device, these may cover physical damage, so it is worth considering the additional cost.
Is a cracked screen covered under Samsung warranty?
No, a cracked screen is not covered under the Samsung warranty. However, Samsung has Extended Warranty coverage that may cover unintentional damage from handling, such as a cracked display. There will be applicable fees depending on the type of product and the circumstances surrounding the damage.
For phones and tablets, Samsung offers a one-time accidental coverage plan for mechanical or electrical failures due to normal wear and tear, such as broken screens, power or volume buttons, or LCD displays.
If your device has a cracked screen, it is important to contact Samsung’s customer service team to discuss this coverage option.
Will Samsung fix my cracked screen?
Yes, Samsung will fix a cracked screen, though depending on your device and the type of damage, it may not be a free service. If the device is still in warranty, the repair may be free, however if the damage is caused by accidental damages or misuse, you may be liable a service fee.
To get the exact repair cost, you will need to contact your local Samsung Service Centre and provide the details of your device and the type of damage it has sustained. Keep in mind that the cost for the repair could be more or less than the cost of replacing the device, so it’s up to you to decide what the best option is for you.