Yes, you do need to provide a valid receipt in order to take advantage of RIDGID warranty. The warranty is a single of the best warranties in the tool industry and provides a three-year protection against manufacturer defects.
In order to document the date of purchase and to verify that the tool is eligible for coverage, a valid receipt that includes the date of purchase and model number must be provided. When you register any RIDGID product online, you must provide proof of purchase.
If you don’t have a valid receipt, RIDGID may not honor the warranty and you could end up paying for repairs or a replacement. RIDGID is committed to continuously improving their products and providing peace of mind to their customers so it’s in your best interest to keep a valid receipt with your tool.
Can I register RIDGID tools after 90 days?
Yes, you can still register RIDGID tools after 90 days, although it is best to do so as soon as possible. To register a RIDGID tool after 90 days, first go to the company’s web site and complete the online registration form.
On the form, you’ll need to provide your name, address, and contact information, along with the product’s model and serial number. Once you have submitted the form, an email confirmation plus a link to a PDF copy of your warranty will be generated and sent to you.
Once you receive the email, you can activate the warranty. Please note that some limitations may apply based on the original date of purchase.
How long do I have to register my RIDGID tools?
When you purchase a new RIDGID tool, you have 90 days to register your product to ensure its warranty coverage. During the registration process, you’ll need to provide information such as your name, date of purchase and the model number of your tool.
Registering your product will help you understand when your warranty expires, where to find product updates, and how to utilize the lifetime service agreement for free repairs. It’s important to note that registering your product does not increase or extend your warranty coverage.
To register, simply visit RIDGID. com and click “Product Registration”. From there, you can fill out the required form and follow the provided steps.
How do I start a RIDGID warranty claim?
Starting a Ridgid warranty claim is a simple and straightforward process. First and foremost, determine if the product is still eligible for a warranty. Ridgid offers a three-year warranty on most products and requires that a valid proof of purchase be included with any warranty claims.
If the product is still eligible for a warranty, then contact a representative. You can do this by calling 1 (800) 374-6800 or by using the online warranty registration form. Make sure to have the product information and proof of purchase ready; this will help process your claim.
Once your claim is submitted, a representative will review your submission and contact you with further instructions. Depending on the nature of the issue, they may request additional photos, documents, or even have you ship the item back.
Additionally, if you purchased the product through an online retailer, contact the retailer for help. Many retailers handle warranty claims for items purchased through them, and they can provide assistance with the claim.
Regardless of how the warranty claim is initiated, most claims are resolved within a few days or weeks.
Does RIDGID have free battery replacement?
No, RIDGID does not offer free battery replacement. However, they offer a generous Professional Tool Warranty, extending beyond the industry-standard three-year warranty, to cover their cordless tools for up to seven years and, through that warranty, do provide for the repair or reimbursement for defective lithium-ion batteries in their cordless power tools.
RIDGID also offers an exclusive Lifetime Service Agreement program, granting customers free parts, free service, and free batteries for the lifetime of the products they have registered. This service agreement adds additional value to their equipment, reassuring customers that they can always depend on RIDGID to keep their power tools running.
Can you register RIDGID tools without a receipt?
Yes, you can register RIDGID tools without a receipt. Since 2017, RIDGID has included a tool registration card in the box of each tool purchase. This card contains a unique registration number that you can use to register your tool on the company’s website.
If you have misplaced or lost the card included in your box, you can contact the RIDGID customer service team to obtain a new one. In addition, you can register your tool without a registration card by providing your tool model and serial numbers.
Registration without a card requires that your tool be purchased from an authorized RIDGID dealer.
Does Milwaukee make RIDGID?
No, Milwaukee does not make RIDGID tools. RIDGID is a brand of hand and power tools made by Emerson Electric Company. They have been making professional grade tools since 1923 and are headquartered in Tennessee.
Their catalog includes power tools like drills, saws, sanders, and grinders, as well as hand tools like wrenches, screwdrivers, and hammers. Milwaukee Tool, however, is an American company based in Wisconsin.
They specialize in cordless power tools, including drills, saws, ratchets, and impact wrenches, as well as pneumatic and hand tools, such as pliers, nut drivers, and levels.
What do I do if my power tools get wet?
If your power tools get wet, the first thing you should do is to disconnect any power sources from the tool. This may include unplugging electric cords from outlets, removing batteries from drills and saws, and turning off gas power sources to a wet-dry vacuum cleaner.
Next, you should thoroughly dry any wet parts of the power tool using a soft cloth. If the power tool has gotten submerged in water, take it apart and dry all the components separately. Check the power cord, clamps, and socket for any signs of water damage and consider replacing if necessary.
If the power tool still does not work after drying, consider bringing it to an authorized service center or electrician. They may be able to tell if the device has been electrified by water and whether or not it is safe to use.
Are all Ridgid 18V batteries interchangeable?
No, not all Ridgid 18V batteries are interchangeable. While they all have the same 18V power specification, they can vary in their watt-hour rating, the type of batteries they use, the number of cells in the battery, and their amperage rating.
Furthermore, it is important to note that some Ridgid 18V batteries may require a special charger, and not all chargers are compatible with all batteries. In general, it is best to consult the manufacturer’s specifications before attempting to use any battery from another brand.
How do I contact rigid?
If you would like to contact rigid, there are several different ways to do so. You can reach out by phone, email or online chat to get any questions answered or assistance with your product. They also have a comprehensive customer service section on their website that includes frequently asked questions, and their contact information, as well as other helpful resources.
You can call their customer support line at 1-866-706-9666 for any product related questions.
If you prefer to contact them by email, you can reach out to [email protected] and they should be able to help you.
You can also connect with them online through their contact form, as well as by connecting with them on social media platforms such as Twitter and Facebook. You can also live chat with them to get help with your product or ask any questions that you may have.
Lastly, you can contact them by standard mail at Rigid Industries, PO Box 1134, Dacono, CO 80514.
No matter which method you choose to contact Rigid, the team is available to help and provide product support.
Are rigid drills guaranteed for life?
No, rigid drills are not necessarily guaranteed for life. The terms of the warranty are determined by the manufacturer and vary depending on the brand and model of drill. Generally, warranty coverage will last anywhere from one year to five years, depending on the product.
Most brands offering lifetime warranties will stipulate that they only apply to certain parts or components and do not apply to parts subject to normal wear and tear. It is important to read through the fine print of the product warranty to ensure that you are aware of all of the limitations and understand what is covered by the warranty and for how long.
Is RIDGID warranty on the owner or transferrable?
RIDGID products purchased on or after February 23, 2017 come with a limited lifetime warranty to the original purchaser. This limited lifetime warranty is non-transferrable and it is the responsibility of the original owner to obtain warranty service.
If you purchased the product used then it will not qualify for the limited lifetime warranty. To obtain warranty coverage you must present proof of purchase to the selling dealer or to an authorized service center.
If you are unable to provide proof of purchase, service may be refused or chargeable at the current service rate.
Is RIDGID a Home Depot brand?
No, RIDGID is not a Home Depot brand. RIDGID is a brand of power tools, hand tools, and shop tools, which is owned by Emerson Electric Company. The brand was founded in 1923 and is best known for its high performance and durability in the power tool industry.
RIDGID products can be purchased from authorized retailers and tool distributors, not from Home Depot, however. Home Depot does carry many major brands of power and hand tools, but not RIDGID models.
Home Depot does, however, carry some RIDGID accessories.
How good is rigid?
Rigid is an exceptionally powerful and versatile tool that is often used in many different industries. It’s great for any application that requires accuracy, precision, strength, and reliability. It is a strong, lightweight, and corrosion-resistant material that is often used in construction, engineering, and manufacturing.
Rigid is also relatively inexpensive and quite easy to work with, making it an excellent choice for many different projects. Additionally, it’s resistant to extreme temperatures, making it a top pick for high-heat applications as well.
It has a number of other benefits too, such as its ability to be recycled, easily machined, and combined with other materials for unique results. Overall, rigid is a great material for many applications, and its benefits make it a top choice for many industries.
Do any power tools have lifetime warranty?
Some power tool brands may offer lifetime warranties, although this is quite rare and depends on the specific tools. For example, MILWAUKEE® brand tools have a limited lifetime warranty, which covers any defects in material and workmanship, but does not cover normal wear and tear.
This warranty applies to M18™ cordless tools, as well as corded and cordless tools, including hand tools and POWERSTATE™ Brushless Motors.
It’s also important to note that factory-reconditioned or second-hand power tools are not eligible for a lifetime warranty. Other brands may offer different types of warranties, so it’s worth doing some research to find out the specifics of the warranty offered by the power tool brand you are interested in.
What is Lifetime Service Agreement?
A Lifetime Service Agreement (LSA) is an agreement between a customer and service provider that enables the customer to receive ongoing support, repairs, updates and replacement parts for the duration of the agreement.
The agreement usually applies to the installed equipment and any additional accessories and features the customer has purchased. Additionally, many LSAs also provide customers with access to upgraded or newer technology, software, and updates which can help extend the life of their equipment.
LSAs are typically offered by larger companies, manufacturers and large service providers.
The customer will be responsible for a one-time or ongoing fee for the duration of the agreement — sometimes for up to several years — and in return, receive the benefits associated with a Lifetime Service Agreement.
These benefits vary from company to company, but generally include scheduled maintenance and repairs, unlimited remote technical support, replacement parts, access to latest software updates and upgrades, and extended warranty.
For customers looking to lock in long-term service and repairs across multiple units, a Lifetime Service Agreement can be a great way to ensure that the equipment is always in top condition with minimal effort.
What company owns Ridgid tools?
Ridgid tools are currently owned by the international technology giant, Emerson Electric Co. Based in St. Louis, Missouri, Emerson is a Fortune 500 company that has been in business since 1890. It has been the owner of Ridgid since 1966.
Ridgid is a global leader in the manufacturing of professional-grade power tools, diagnostic tools and equipment, and home-related products. Products made by Ridgid include air tools, bench top tools, drain cleaning tools, electrical tools, plumbing tools, pipe-working tools, and stationary tools.
Emerson’s portfolio also includes process management products and services, power generation products and services, engineering solutions, and residential solutions.
Are Ridgid tools made by Milwaukee?
No, Ridgid tools are not made by Milwaukee. Ridgid tools are actually made by the American-based company, Ridge Tool Company. This company was founded in 1923, and is based in Elyria, Ohio. They manufacture power tools, plumbing tools, and cordless tools, specifically tailored for professional contractors.
While Rigid tools used to be made in the United States, since 1999, the tools have been manufactured in China. Rigid also has some heavy duty tools that are made in Taiwan. On the other hand, Milwaukee is a brand owned by the Robert Bosch Tool Corporation.
This company was founded in 1924 and has been manufacturing power tools and accessories ever since. The company has its own factories in Germany and the United States, with most of the company’s power tools being made in the China and Taiwan.
As you can see, Ridgid and Milwaukee are two different companies that are competitors in the power tool industry.