Yes, Fabletics does offer a live chat feature on their website. Customers can access the live chat feature at anytime by clicking on the “Chat Now” button located at the top right corner of their website.
With Fabletics’ live chat feature, customers can get direct help and answers to their questions in no time. Whether they need assistance with selecting the right size, have a general inquiry, or are curious about their order status, they can speak to an experienced specialist who will be more than happy to assist them.
What is Fabletics customer service number?
The Fabletics customer service number is 1 (844) 322-5384. They are available to assist customers from 8am – 10pm ET, 7 days a week. Alternatively, you can reach Fabletics customer service by emailing your inquiries to customerservice@fabletics.
com and they will respond within 24-48 hours. Additionally, Fabletics can be reached by filling out their contact form https://www. fabletics. com/contact-us. Customers can also reach out to them through social media, such as Facebook, Twitter and Instagram.
How do I cancel my Fabletics membership?
Canceling your Fabletics membership is a straightforward process. First, you’ll need to sign into your Fabletics online account to access your membership details. After you have signed in, locate the “Membership” section at the top of the page, and click “View My Membership.
” You then have the option to “Cancel” your membership. Clicking this link will provide you with a survey regarding your reason for canceling and an option to confirm cancellation. After you have completed the survey and clicked “Cancel,” your membership will be cancelled and you will no longer be charged for any future Fabletics orders.
In the event that Fabletics has shipped an item to you and you wish to return it for a refund, you can still return any Fabletics item after canceling your membership. You will be responsible for beginning the return process and it may take up to 21 days to receive a refund.
Will Fabletics refund credit?
Yes, Fabletics does offer refunds for credit. This can be initiated through their online portal, which is accessible through their website. The refund process is relatively straightforward; simply log into the portal, locate the applicable order, and click the ‘refund’ option.
From there, the order will be refunded to the payment method initially used. If a credit card was used, Fabletics will send a notification to the cardholder once the refund has been processed. It’s important to note that Fabletics typically requires original product to be returned, and the refund processing time may take up to 14 business days.
Furthermore, a flat restocking fee may apply depending on the amount of the return. Refunds must also be requested within 30 days of the purchase date.
Why is Fabletics charging me every month?
Fabletics charges you every month as part of its subscription service. Through this monthly charge, customers get access to exclusive discounts, VIP benefits, and exclusive deals on new releases. Additionally, customers who subscribe to Fabletics get a personalized shopping experience.
After creating an account and taking the Fabletics Lifestyle Quiz, customers are provided with a comprehensive profile that details their fashion preferences, sizes, and budget. Fabletics also uses this information to generate personalized outfit recommendations with curated pieces tailored to the customer’s individual style.
Every month, Fabletics curates a new selection of styles just for you, and you have the opportunity to shop or skip the month. If you decide to shop, you get 20% off the entire order – which is why Fabletics charges you monthly.
This way, you get access to discounts every month and don’t have to worry about missing out on great deals!.
How do I use my credits on Fabletics?
To use your credits on Fabletics, first log on to your account and go to the home page. Once you’re there, you will see a ‘Shop My Credits’ section about halfway down the page on the left-hand side. Click this option and you will be able to view all the items that you can purchase using your credits.
All items that can be purchased with your credits will have the words ‘Member Credit’ under their price. Select the item that you’d like to purchase, and add it to your cart. After that, proceed to checkout as normal and your available credits will be automatically applied to your purchase.
Once you have finished checking out using your credits, you can log out of your Fabletics account and your credits will have been used.
Can you return Fabletics after wearing?
Yes, Fabletics offers a 45-day return policy for all purchases. If you are not completely satisfied with your purchase, you are welcome to return it for a full refund. To initiate a return, you must submit a return request on the Fabletics website, or you can start a return process by calling their customer service team.
The product must be in its original condition, and all original tags must be attached. Shipping and handling charges are not eligible for a refund. If you have worn, washed, or altered any item, it is not eligible for a return.
All returns must be initiated within 45 days of purchase.
What if I forgot to skip Fabletics?
If you forgot to skip Fabletics, you can contact Fabletics Customer Service at 888-852-1152 or live chat with a representative through their website on Monday – Friday from 9:30am to 5:30pm PT. They can assist you with skipping your Fabletics subscription.
If it is outside of their business hours, you can also send an email to support@fabletics. com with your inquiry and a representative will respond as soon as possible. Alternatively, you can also log into your Fabletics account, go to your account settings, and click “skip this month” to avoid charge.
Lastly, make sure you remember to skip Fabletics again the following month!.
Can I get a refund on Fabletics member credit?
Yes, you can get a refund on your Fabletics member credit. You can do this by logging into your Fabletics account and following the prompts to initiate a refund. Please note that this refund can take up to 10 business days to process, and refunds are only available for unused Fabletics member credit.
Additionally, there may be additional processing fees associated with your refund depending on your payment method. We do not provide refunds for any Fabletics product purchases made with member credit.
What happens to my credits if I cancel Fabletics?
If you cancel your Fabletics membership, any credits that you have accumulated will no longer be available for use. However, any credits that you have already applied to existing orders will remain available for use until the order is fulfilled.
Once the credit is fully used, any remaining balance associated with that credit will expire and will not longer be available for use. Additionally, any special offers or coupons that you may have received at the time of sign-up are only available for the duration of the membership and will also expire if you cancel your membership.
Does Fabletics store credit expire?
Fabletics store credit has a one-year expiration date from the date of purchase. After one year, any remaining store credit balance becomes void and cannot be used for purchases. In addition, Fabletics does not offer refunds or exchanges for store credit purchases.
If you have any questions about your store credit usage or expiration, please contact the Fabletics customer service team for additional assistance.
Is Fabletics as good as Lululemon?
Fabletics and Lululemon offer different styles of high-quality activewear and athletic gear. The comparison really depends on individual preferences and tastes.
In terms of quality, Fabletics and Lululemon both offer superior fabrics, construction and design. Fabletics offers a variety of performance fabrics, including sweat-wicking and breathable materials, while Lululemon offers compression fabrics that are great for activities like running and cycling.
Fabletics also features stylish athleisure pieces to help you transition from the gym to everyday life. Both brands prioritize comfort and are designed to flatter the body.
When it comes to price, the two brands offer similar value for the quality of the products. Fabletics is known for its budget-friendly prices, however, their customizable subscription service, Fabletics VIP, offers discounts for regular shoppers.
Meanwhile, Lululemon’s signature leggings generally cost more than those of Fabletics, though they often come in elevated designs, such as bespoke prints and bold colors.
In the end, it comes down to personal style and preference. Both brands offer quality products that are designed to last. It will be a matter of evaluating which brand fits your unique style and budget.
Can you cancel Fabletics after first purchase without being charged?
Generally speaking, you can cancel Fabletics after your first purchase without being charged. However, when you subscribe to Fabletics and make your first purchase, you join the Fabletics membership program and by default, will be signed up for the VIP membership program.
This means that if you do not cancel your membership, you will be charged and shipped a new outfit based on your Fabletics style profile every month.
If you would like to cancel your membership after your first purchase and avoid any additional, automatic shipments and charges, you should log in to your Fabletics account and select the cancellation option in the “My Account” or “Settings” menu.
After selecting to cancel, a confirmation page should appear, outlining the cancellation of your membership and any future charges. If you have any further questions or need assistance with cancelling your membership, Fabletics’ customer service agents are available to help.
Can I cancel Fabletics VIP Immediately?
Yes, you can cancel your Fabletics VIP membership at any time. While canceling your membership immediately will most likely not be possible (you should finish out your current no-risk free trial period and return any unopened items before canceling) it is still possible to cancel.
To cancel your Fabletics VIP membership, log into your account and find the “Manage Subscription” option. Choose to “Cancel Membership” from the left menu and follow the instructions given. You will need to confirm your cancellation and enter the reason for canceling.
Once your cancellation is complete, you will no longer have access to Fabletics special offers, discounts, loyalty points, etc. You will also receive a confirmation email with a reference number that details the cancellation.
What company owns Fabletics?
Fabletics is owned by JustFab Inc. , which is an ecommerce company that operates in the United States, Canada, U. K. , France, Germany, and Spain. JustFab, which was founded in 2010 by Adam Goldenberg, Don Ressler, and TechStyle Fashion Group, offers a variety of fashion and lifestyle products through subscription-based, personalized shopping experiences.
JustFab Inc. owns several different fashion and lifestyle brands, including Fabletics, ShoeDazzle, FabKids, and FabFitFun. In 2016, Fabletics was the fastest growing online membership-based retailer in the United States.
As of 2018, Fabletics had over $400 million in annual revenue and 1.5 million active VIP members.