Yes, Nextiva has a mobile app. It is available on both iOS and Android devices. The Nextiva app allows you to easily make and receive calls, manage contacts, send and receive messages, and more. The app also provides real-time notifications and notifications for missed calls.
Additionally, customers can configure their settings to sync with their Nextiva account, such as greetings, Do Not Disturb periods, and more. Plus, the app provides users with access to their voicemail and call recordings.
Overall, with the Nextiva mobile app, users can easily manage their business communications from anywhere.
How do I download Nextiva App on my iPhone?
To download the Nextiva App on your iPhone, follow these steps:
1. Open the App Store on your iPhone and search for the Nextiva app.
2. Tap on the ‘Get’ button next to the Nextiva app.
3. You will be asked to confirm the download by tapping on ‘Install’.
4. Now enter your Apple ID password to start the download.
5. Once the download is complete, the Nextiva app will appear on your home screen. You can now move the app to another folder or position on the home screen if you prefer.
6. Open the Nextiva app and enter your account details to log in.
7. You can now start using the app to enjoy all the features and tools it provides.
How do I use Nextiva Mobile App?
To use the Nextiva Mobile App, you will first need to download it from the App Store or Google Play Store. Once the app is installed, you will need to log in with your username and password associated with your business’s Nextiva account.
When logged in, you will have access to unified communication tools that allow you to connect with your colleagues or clients from anywhere.
These tools include making or receiving audio or video calls, managing your voicemail, checking your virtual desk phone, sending faxes, creating call forwarding and sharing presence status, creating presence groups for collaboration, and accessing contacts, messages, meetings and files.
On the Home screen of the Nextiva app, you can get updates and check your call analysis. You can also find shortcuts to some of the more popular features such as the contacts directory and dialer, messages, voicemail greeting, and recent calls.
In the Contacts section, you can search your organization’s contacts directory and manually add contacts as well. The Settings tab allows you to customize your Nextiva app to your needs. There, you can change the audio, video and chat settings, create voicemail with custom greetings, customize forwarding settings, and adjust the sounds for incoming and outgoing calls.
The Nextiva app provides an effective and convenient way for businesses to stay connected with their customers and colleagues from anywhere. By using the app, you can get the most out of the unified communication tools Nextiva provides.
Is Nextiva App free?
No, the Nextiva App is not free. Although the desktop version of the app is free to download and use, the mobile version of the app must be purchased. Nextiva offers several pricing plans for the app, ranging from a monthly subscription to an annual plan.
Additionally, the mobile app also offers add-ons that can be purchased for an additional fee. To learn more about the different pricing plans and add-ons available for the Nextiva App, please feel free to contact the Nextiva support team.
How do I receive calls on Nextiva App?
In order to receive calls on the Nextiva App, you will first need to sign up for the service with the provider of your choice. Once the service is set up, you will be able to use the Nextiva App to receive and make calls.
First, you need to download the app on any compatible device. Once you are signed in, you will be able to view your contacts, make and receive calls, as well as access voicemails or fax documents. To receive calls on the app, you will need to provide your Nextiva phone number in order for the person calling to reach you on the app.
The app can also be configured so that the calls are routed to whichever device you prefer. You can also customize your call preferences and settings, such as forwarding all calls made to the number directly to your app.
Additionally, the App can be integrated with various third-party solutions, such as your desktop computer, to offer access to even more features.
What is Nextiva Connect?
Nextiva Connect is an integrated cloud communications and collaboration solution that gives customers the power to create a unified and connected workspace. With Nextiva Connect, businesses can create, manage, and share documents, files, and tasks with employees, partners, and customers.
It includes an easy-to-use business phone system, an online event and webinar platform, and a chat and helpdesk feature to provide customers an all-in-one communication solution. Nextiva Connect also offers customizable features like call routing, presence detection, IVRs, and more to help businesses improve their customer engagement.
With its integrated collaboration tools, Nextiva Connect enables all members of an organization to safely and conveniently share information and collaborate in real-time from any device. The intuitive and highly customizable design makes Nextiva Connect easy to use and keeps users connected no matter where they are.
How do I cancel my nextiva account?
If you are currently a Nextiva customer and need to cancel your service, please follow the instructions provided below.
1. Log into your Nextiva account.
2. On the left-hand side of the page, locate the My Request section and click on the ‘Cancel Service’ link.
3. This will bring up a Cancel Service page where you can provide additional comments and select your cancelation reason.
4. Once you have reviewed and accepted the Terms & Conditions, click the Submit Cancellation Form button at the bottom of the page.
5. You will receive an email confirming your cancellation. Please note that any additional services purchased on your account must be cancelled separately.
6. You may be prompted to contact Nextiva Support to complete the cancellation process. Most accounts can be cancelled without contacting Support, but if you do need to contact them, please have your account information ready.
We recommend that you follow these steps for closing your Nextiva account so you can ensure all services are terminated without interruption. We understand canceling services is an inconvenience and we apologize for any inconvenience.
If you need additional assistance, please contact the Nextiva Support team.
What phones does Nextiva support?
Nextiva supports most phone systems utilizing analog or digital devices, including desk phones, IP phones, and wireless devices. Some of the more popular phones that they support include models from Aastra, Cisco, Grandstream, Polycom, Yealink, and Mitel.
In addition, call center solutions, such as the Nextiva XCAD, are available. These solutions are designed to help busy call centers streamline their operations and improve customer service. Nextiva also provides tools and services that help businesses manage their VoIP system, such as NextOS, their cloud-based unified communications platform.
The platform provides access to services such as automatic call routing, call monitoring, and call recording. They also offer analytics to help businesses gain better insight into performance and customer satisfaction.
Finally, Nextiva offers customer support, with 24/7 technical support, comprehensive online guides and videos, and troubleshooting assistance.
How does the Nextiva App work?
The Nextiva App is an all-in-one communication solution designed to help businesses stay connected with their employees, customers, and colleagues. Through the app, users can access all Nextiva services, including voice, video, IM, and collaboration tools.
Additionally, users can access other features such as conference calls, faxes, and multiple numbers.
The app is available for both Android and iOS devices and can be set up in minutes. Once logged in, users will have access to the Nextiva Dashboard, where they can manage their services, access settings, and check their activity reports.
The Dashboard also offers an overview of all extensions, call activity reports, and user lists. Additionally, users can also access their contacts, call logs, voicemails, faxes, and more by navigating through the app’s intuitive menu.
The Nextiva App also includes an intuitive virtual assistant which provides users with answers to some of their most frequent questions and helps them find the right service or file quickly. Furthermore, with the app, users can easily manage their call queues and setup auto attendants.
The Nextiva App offers a simple, secure, and efficient way for businesses to keep in touch with their contacts and respond to their needs faster. In addition, the app provides seamless integration with popular third-party applications, allowing users to access their data and carry out their day-to-day tasks while on-the-go.
Is Nextiva a good service?
Yes, Nextiva is a good service. They offer services specifically designed to help small businesses succeed, including reliable and secure phone services, virtual fax, and unified communication solutions.
Nextiva’s plans are affordable as well as scalable, so businesses of all sizes can use them without breaking the bank. Nextiva also offers excellent customer service, with highly trained and knowledgeable support technicians to help out with any technical issues.
Plus, their service is backed by a 99.999% uptime SLA, guaranteeing customers a consistently reliable service with no downtime. All in all, Nextiva is an excellent service for small businesses to consider.
What company owns Nextiva?
Nextiva is owned by Unitedweb, a privately held and family-run internet services company that was founded in 1997 by brothers, Tom and Sam Gorny. Located in Scottsdale, AZ, the company specializes in a wide range of services, including web hosting, domain registration, data center services, dedicated (in-house) servers, and cloud-based services, as well as its signature VoIP (Voice over Internet Protocol) communications service, offering high-quality, secure, and business-focused phone plans and analytics.
Nextiva was launched to meet the communication needs of small and medium-sized businesses (SMBs). The company has grown to now serve more than 150,000 businesses, including organizations in industries such as hospitality, retail, and the medical field.
What is Nextiva business communication Suite?
Nextiva’s business communication suite offers a comprehensive suite of solutions to help businesses better manage their communications. This suite includes products such as cloud-based phone systems, online faxing solutions, SIP trunking and more.
The phone systems allow businesses to make and receive calls and take advantage of features such as caller ID, voicemail, conference bridging, and on-hold music. The online faxing solutions allow businesses to send and receive faxes from any computer, tablet or smartphone.
SIP trunking allows businesses to use their own data networks for phone calls, significantly reducing costs for external long distance and international calls. Lastly, there are call recording solutions, which allow businesses to store, sort and review all calls for training, dispute resolution, and customer service.
With Nextiva’s business communication suite, businesses can reliably communicate with employees, customers, and partners all over the world.
Can I use my cell phone with Nextiva?
Yes, you can use your cell phone with Nextiva. Nextiva provides voice over IP (VoIP) phone service for both mobile and landline phones. You can use their app to access their services from your iOS and Android mobile devices, or you can connect an analog telephone adapter to your landline phone.
With the Nextiva app, you can make calls, integrate office phone functionality with your mobile device, and access business features such as call forwarding, call recording and more.
What is the Nextiva desktop App?
The Nextiva Desktop App is a powerful unified communications and collaboration platform, providing users with an all-in-one solution for their communications needs. With the Nextiva Desktop App, you can send, receive, and manage messages, calls, video conferencing, screen sharing, and more from a single unified interface.
You’ll have the ability to switch between multiple devices, allowing you to use your laptop, tablet, and cell phone to stay connected. It’s a great way for teams to stay connected, collaborating with each other on projects, scheduling meetings, and keeping up-to-date with messages from colleagues and customers.
You can also easily personalize your experience with the Desktop App by customizing your contacts list, theme, and icon sets. It’s an ideal platform for businesses of all sizes, enabling customers and employees to stay connected no matter where they are.