If you wish to cancel your Costco membership, you must submit a written request to the Membership Department of your local Costco warehouse. You can fax, mail, or email your written request for cancellation.
Your request should include your name, address, city and state, as well as your membership number. If you have relocated and no longer have access to a Costco warehouse, you may use our Online Customer Service form to request cancellation.
Additionally, if you have a Credit or Debit card account, you must also contact us directly and request cancellation in writing. Costco will issue a full refund (less any annual membership fees and/or product refunds) to your Credit or Debit Account within approximately two weeks of receiving your written request, subject to the terms of your account agreement with your Credit or Debit institution.
If you decide to cancel your membership, please keep in mind that you won’t be able to take advantage of all the great benefits associated with your membership, such as exclusive discounts, exclusive savings, promotional offers and special invitation events.
However, all items purchased with an annual membership/renewal fee are nonrefundable. Please also note that depending upon the type of membership, there may be a cancellation fee.
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What is Costco cancellation policy?
Costco’s cancellation policy depends on what product was purchased. If the item is a standard online or in-store purchase, it is eligible for a refund based on Costco’s return policy. If the item was a special order, it cannot be returned to Costco.
Items that are eligible for return must be brought back to a Costco warehouse within 90 days of the date of purchase. The item must be in its original packaging and in good condition. Costco will refund the product’s purchase price, minus any applicable restocking fees.
Items that are not eligible for return include major appliances, gift cards, and electronics that have been open or used. Costco will not accept returns or exchanges on any Membership fees.
When returning an item, customers must bring their original receipt and the credit card used to purchase the item. Refunds will be given in the same form that the payment was made.
Costco also offers a satisfaction guarantee on certain products. If a customer is not satisfied with an eligible item, they can return it to any Costco warehouse within 90 days of purchase and receive a full refund, minus any applicable restocking fees.
If a customer has any questions or concerns regarding a return or cancellation policy, they can speak to a Customer Service representative at the service counter of any Costco warehouse for more information.
Can you cancel Costco membership but keep the credit card?
Yes, it is possible to cancel your existing Costco membership but keep your Costco credit card. In order to do so, you first need to contact Costco’s customer service department to request cancellation.
Depending on the type of membership you have, you may also have to make an in-person visit to the Costco membership desk in order to complete the cancellation process.
Once your membership is officially cancelled, your Costco credit card will stay active. You will continue to receive monthly statements and can use the card to make purchases at any location where the Visa® logo is accepted.
However, you will no longer be able to take advantage of Costco services, including exclusive discounts and member-only benefits. It is important to note that you are still responsible for documents such as your Costco Credit Card Agreement and applicable Terms & Conditions.
What happens to Costco rewards if you cancel membership?
If you cancel your Costco membership, you will lose any rewards you accumulated during the membership. You will no longer have access to the rewards program and will not be able to redeem any of the rewards you have accumulated.
It is important to note that any rewards earned prior to the membership cancellation will not be available after the membership is cancelled, and any rewards that were not redeemed prior to the membership cancellation will no longer be available to be redeemed.
It is also important to note that if you cancel your membership, you will no longer be eligible to participate in any promotional offers or discounts associated with being a Costco member.
Is Costco worth the membership?
Yes, Costco is worth the membership. With all of their discounts, convenient locations, and exclusive member-only offers, it can be a great way to save money on items you use on a regular basis. Not only can you get a variety of affordable products in bulk, but you also get access to some of the best deals on electronics and appliances, pet supplies, clothing and apparel, health and beauty items, and more.
Plus, with their rewards program, you can receive cash back with every purchase and receive even further discounts and exclusive deals. With the ability to find items to save on from so many different categories and store locations, Costco is definitely worth the annual membership fee.
Can I downgrade my Costco membership and get a refund?
Yes, you can downgrade your Costco membership and you may be eligible for a refund depending on when you downgrade. According to Costco’s membership terms and conditions, you must downgrade your membership within license period—the date listed on your membership card—to be eligible for a refund.
The amount of the refund is calculated using the membership fee you paid and will depend on the number of months remaining in your membership period. For example, if you downgrade a one-year membership after seven months, you would get a refund for five months of membership fees.
Refunds must be initiated in-store and require valid proof of your membership purchase.
Are Costco memberships refundable?
No, Costco memberships are not refundable. To ensure the highest level of customer satisfaction, Costco encourages its members to take advantage of its no-questions-asked satisfaction guarantee. Any item a member is not completely satisfied with can be returned in its original packaging with valid proof of purchase and related accessories for a full refund.
However, even if you are not satisfied with your membership, it’s not refundable. All Costco memberships are for a period of twelve months and dues are payable in advance and based on individual, business or business add-on levels.
Can my husband use my Costco card without me?
No, your husband cannot use your Costco card without you. This is because Costco card membership cards are designed to be used only by the primary card holder. This is true even if your husband is added to your Costco membership as an additional card holder.
Your husband will need to present his own valid Costco card to enter a warehouse and purchase items. If you both wish to shop together at Costco, you will each need to present your own card when entering the warehouse.
Additionally, the name on the card should match the individual’s name at the checkout. Each person’s card should also be used for purchases made by them for their own shopping trips.
What is the difference between Costco Gold Star and Gold Star Executive membership?
The main difference between a Costco Gold Star and Gold Star Executive membership is the annual 2% Reward included with Gold Star Executive membership. Gold Star Executive members receive an annual 2% Reward (up to $1,000) on most Costco purchases, while Gold Star members receive no bonus reward.
Gold Star Executive members also receive additional benefits such as exclusive Costco member-only offers and coupons, free household card for an additional household member, free premium technical support for items purchased through Costco, and access to special events and services.
Gold Star members are, however, still eligible for the same everyday low prices that Gold Star Executive members enjoy, as well as all other Costco member benefits, such as free shipping, free returns, and exclusive access to select services and items.
Can I change Costco membership type online?
Yes, you can change your Costco membership type online. To do this, you will first need to log in to your Costco account. Once you have logged in, you will need to select “Membership” from the main menu.
From this page, you should see a link for “Change Membership Type. ” Once you have clicked on this link, you will be taken to a form where you can select the new membership type you would like. Once you have selected the new subscription type, you will be asked to accept the terms and conditions before your request is processed.
After your request is processed, you will be sent an email confirmation that your membership type has been changed. You may need to log out and then log back in to your account in order to view the change.
Can you cancel Costco Online?
Yes, you can cancel your Costco online subscription at any time. To do so, simply log into your online account and go to the “My Account” section. From there, you will be able to manage your subscription, including canceling it.
You may need to contact customer service if you have any questions regarding the cancellation process. If your annual membership fee has already been paid, you may be eligible for a pro-rated refund.
After canceling your subscription, any remaining Costco Cash Rewards or purchases you have made with your account will still need to be paid for and used before your cancellation takes effect. If you have any other questions about canceling your membership, please reach out to customer service for further assistance.
How do I cancel an online order?
In order to cancel an online order, you will need to first go to the website or app that you used to place this order. Look for a ‘My Account’ or ‘My Orders’ option, which will usually be located in the main navigation area of the website.
Once you’ve located this section, use the filters to locate the order you wish to cancel. If you are unable to locate the order, please contact the customer service team for the website for assistance.
When you have located the order, there should be an option to ‘Cancel’ or ‘Request Cancellation’. Once you have clicked this button, the website or app should provide you with further instructions to complete the cancellation process.
Depending on the website, this could include updating your payment info or responding to a verification email. If you need any help during this process, please contact the website’s customer service team.
What happens if I miss Costco delivery?
If you miss a Costco delivery, you will need to contact the delivery provider to arrange a new delivery date. Depending on the delivery provider, you may need to pay an additional fee for a new delivery, as well as any applicable taxes or other associated costs.
Keep in mind that if you miss your delivery, you may experience delays in receiving your order. Depending on the delivery provider you select, you may also have to contact them to arrange an alternate delivery location.
If you’re unable to arrange an alternate delivery date or location, you may be able to pick up your order from a warehouse or local store. Some delivery providers also offer curbside pick-up services where you can pick up your order from a designated parking lot.
Contact the delivery provider for more information.