If you have lost access to the phone number associated with your Yahoo account, you may still be able to recover the account by trying a few different methods;
1. If the contact email address associated with your account is still accessible, Yahoo may be able to send recovery instructions to it. All you need to do is go to the Yahoo Account Security page, select “I don’t have access to this phone,” and then select “Approve a request sent to my recovery email.
” You’ll then receive an email with a link to reset your password which will allow you to access the account.
2. If the email address is no longer valid, you could try submitting a help request to Yahoo customer service. You’ll need to provide information to verify the Yahoo account, such as your birthdate, post code and the alternate contact email address associated with the account.
3. You may also be able to regain access to the account without a reset by answering any security questions associated with the account and providing an alternate phone number you have access to.
It’s important to note that if you have enabled two-step verification on your Yahoo Account, you will need a one-time passcode sent to the account’s original number, in order to reset it.
How do I reset my Yahoo password if I don’t have the same number?
If you don’t have the same phone number associated with your Yahoo account, the process for resetting your password is slightly different. To reset your password without a phone number, you will need to use your recovery email.
First, sign in to the Yahoo Account security page using your Yahoo ID and password. If you no longer remember your password, you’ll need to use the “forgot password” option to reset it. Submit the requested information and Yahoo will send an Account Key to your recovery email.
Once you receive the Account Key, enter it on the same page and click “Verify. ” Once you’ve keyed in the account key and clicked “Verify,” you will be prompted to create a new Yahoo password of your choosing.
Once the password is confirmed, go ahead and hit “Save” to make the change permanent. Your new password should now be active and you will be able to use it to access your Yahoo account.
How do I change my Yahoo password when my phone number is different?
If you need to change your Yahoo password and your phone number is different, you can still do it. Here are the steps:
1. Go to the Yahoo Sign-in page.
2. Enter your email address and click “Next”.
3. Go to the “Trouble signing in” section underneath the “Sign-in” button.
Select the “I’m having other problems signing in” option and click “Next”.
4. Select “I’m having problems with my password” from the list and click “Next”.
5. Select “I don’t have access to my phone” option.
6. A verification code will be sent to your alternate email ID.
7. Enter the code and click “Next”.
8. You will then be asked to create a new password. Enter the new password and save it.
9. To confirm the changes, click “Continue”.
You have now successfully changed your Yahoo password and you can now log in to your account with the new password.
How do I contact Yahoo customer support?
The best way to contact Yahoo customer support is by online form. To access the online form, visit the Yahoo Support website and select the category that best matches your issue. You will then be able to submit a request form, which will be directed to Yahoo’s customer service team.
If your issue requires immediate assistance, you can also reach Yahoo Customer Care 24 hours a day, seven days a week by phone at 1-800-318-0612. If for any reason you cannot access either of these options, you can also send an email to Yahoo Customer Care at cs-reply@cc. yahoo-inc.
com, however response time may be delayed.
Is Yahoo customer service 24 hours?
No, Yahoo customer service is not available 24 hours a day. Yahoo Help Central provides customer service help during normal business hours (Monday – Friday 8 am – 5 pm PST). You can select a topic, enter a question, or select an article to read to get help via Help Central.
If you need to contact Yahoo support, you can dial the provided phone number and speak with a customer service representative during business hours.
How do I get a human at Yahoo?
If you need to get in touch with a person at Yahoo, the best thing to do is to use the Contact Us page on their website. You can find a list of specific topics and you should select the one that best fits your inquiry.
You will then be given an option to send an email to the appropriate customer service team. Make sure you provide as much detail as possible in your email so that the customer service representative can give you the best answer.
You can also use the Search bar at the top of the Contact Us page to find answers to specific questions and get tips on how to use Yahoo products and services. If you have an urgent request, you can also call their customer service hotline.
The hotline is open seven days a week from 9am – 6pm PST.
How do I recover my old Yahoo account?
Recovering your old Yahoo account is possible. The first step is to try to sign in to your account using your existing username and password. If the login does not work, then you may have forgotten either the username or the password.
If you have forgotten your username, go to the Yahoo Sign-in Helper. Enter either the email address associated with the account, or your phone number, then click “Yes, send me an Account Key”. You should receive an Account Key in your inbox or via text message.
Enter the Account Key in the Yahoo Sign-in Helper, then click “Verify”. The next page will show a list of Yahoo accounts associated with your provided email address or phone number. Select the account that you wish to recover, and then follow the on-screen instructions.
If you have forgotten your password, go to the Sign-in Helper. Enter your username, then click “Yes, text me an Account Key”. Follow the same process as above, but entering the Account Key received via text message instead.
Once you are signed into your account, you can create a new password.
If you are still not able to log in to your account, you may need to contact Yahoo customer service. Be sure to have a government-issued photo ID with you to verify your identity.
Does Yahoo charge for support?
No, Yahoo does not charge for support. Yahoo provides free technical support and customer service for their products and services. The Yahoo Help page contains a variety of resources that can help users troubleshoot issues and answer questions related to Yahoo products and services.
These resources include FAQs, community forums, tutorials and contact information.
Yahoo also now offers chat support. The chat is currently available on the Yahoo Help page and mobile devices. It is available Monday – Friday, 5am-7pm Pacific Time. All chats are answered in the order they are received.
Yahoo acknowledges that some support inquiries may require further assistance and escalation to different teams. In these cases, the conversation will be transferred to another support representative or escalated to a team that is best suited to address the issue.
For more complex technical issues, Yahoo recommends contacting their Premium Customer Support team. This team is available from 6am-8pm Pacific Time, Monday-Friday and 7am-4pm Pacific Time on Saturdays and Sundays.
How do I retrieve an old phone number?
There are several steps you can take to try and retrieve an old phone number:
First, check any records you have of past phone numbers. Check billing statements, old address books, or any other documents you might have that contain phone numbers.
Second, if you can remember the area code or any details about the phone number, consider using a people search engine like WhitePages. com or USSearch. com. These can be helpful if you’re searching for an old school friend or coworker.
Third, you can contact your previous telecom provider. Depending on their records retention policy, they may have a record of your old phone numbers in their archives.
Fourth, visit your local phone book office. They may have a copy of a past phone book with your old phone number listed.
Fifth, if you are trying to retrieve a cellular phone number, contact your cellular provider. They will likely be able to search their records to find the number.
Finally, if all else fails, try reaching out to family and friends who may remember the old phone number.
These steps can help you retrieve an old phone number. With some luck and a little bit of effort, you should be able to find the number you’re looking for.
How do you reset your Yahoo Mail password?
If you have forgotten your Yahoo Mail password, there are a few steps you can take to reset it.
First, go to the Yahoo Mail sign in page and click on the “Forgot Password” link.
Enter your Yahoo ID and click “Continue”.
On the next page, you will be asked to answer a security question or enter an alternate email address.
If you are unable to answer the security question, you will need to create a new Yahoo account.
How do I change my recovery number in Yahoo Mail?
Changing your recovery number in Yahoo Mail is a simple process. Here’s how to do it:
1. Log into your Yahoo Mail account.
2. Click on the “Settings” gear icon in the top right corner of the screen.
3. On the left side of the screen, choose “Security” from the options.
4. Scroll down to the “Security Information” section and locate the “Recovery Phone” box.
5. Click on the “Edit” icon next to the current recovery phone number and enter the new phone number in the field.
6. Click “Continue” to proceed.
7. An SMS code will then be sent to your new recovery number.
8. Enter the code in the “Verification Code” box and click “Verify.”
9. Your recovery phone number will now be updated.
That’s it! Once you’ve updated your recovery number, keep in mind that you will now need it to reset your password if you’re ever locked out of your Yahoo Mail account.
How can I recover my Yahoo Mail 10 years ago?
Unfortunately, it is not possible to recover Yahoo Mail from 10 years ago. Yahoo Mail does not keep old emails forever, so after a certain amount of time, the emails and other content will be permanently deleted from the Yahoo Mail system.
You can try to contact Yahoo Mail directly to see if there is any way for them to retrieve your content, but chances are slim.
If you still have access to your old Yahoo Mail account, you can still check your folders and look for any emails or other content that has been stored over the past 10 years. You may find some content that was sent and stored during those 10 years but chances are slim.
Finally, if you had backed up your Yahoo Mail account over the period of 10 years ago, you may have a better chance of recovering this content. It’s important to save a copy of your important emails and documents from time to time, so you are able to access them when needed – this includes emails from 10 years ago.
Does Yahoo delete old email accounts?
Yes, Yahoo does delete old email accounts. If an account is inactive (not signed in or used to send or receive mail) for twelve consecutive months, Yahoo may consider it to be inactive and permanently delete it.
Before deleting an inactive account, Yahoo will attempt to notify the user by sending an email reminder to the account’s primary email address. If the account continues to remain inactive after the reminder, Yahoo may delete it without further notice.
Why can’t I get Yahoo Mail on my phone?
Depending on the type of phone you are using, you may not be able to access Yahoo Mail. The Yahoo Mail app is currently only available for iOS and Android devices and requires iOS 10.0 or later (for iPhones) and Android 5.
0 or later (for Android devices). If you have an older device, or another type of device, you will not be able to access Yahoo Mail from the app. You may still be able to use Yahoo Mail from your phone’s web browser, but some features will not be available.
You may also need to download a web browser that is compatible with Yahoo Mail, such as Firefox, Chrome, Safari, or the Yahoo Mail app.