In order to cancel your SMARTY plan, you should first contact their customer support team. You can do this either by email or by calling their customer service line. Once you have contacted them, they will advise you on the process they need you to follow in order to successfully cancel your plan.
If you have requested a cancellation within the 14 day cooling off period then SMARTY will provide a full refund for the charges you have incurred to that point.
If you have requested a cancellation outside of this 14 day period then you will likely be required to provide a minimum amount of notice to cancel your plan. Generally, SMARTY will require 30 days notice in order to terminate your plan.
During this period, until your plan is fully cancelled, you will still be billed for your plan as normal.
Once you have provided your notice period, SMARTY will confirm your cancellation and advise you of any final payments you need to make. After this, your plan should be fully cancelled and you will no longer incur any further charges.
If you need further assistance in cancelling your SMARTY plan, you should contact the customer service team directly.
Does SMARTY charge a fee?
Yes, SMARTY does charge a fee. The fee to use SMARTY depends on which plan is operated. There are three plans available, each of which has a different fee. The Unlimited plan has a one-off activation fee of £10 and a monthly cost of £12.
The PAYGO plan does not have an activation fee, but the monthly cost is £2.50 with a top-up amount of £10. The Flexi plan has a one-off activation fee of £4 and a monthly cost of £4. So overall, there is a fee for each of the plans, depending on your needs.
Is Smarty Mobile a contract?
No, Smarty Mobile is not a contract. Smarty Mobile is a no contract mobile plan provider that lets you choose a plan that fits your lifestyle. With Smarty Mobile, you can bring your own phone, choose a SIM-only plan, or buy a phone from Smarty Mobile.
Smarty Mobile plans are prepaid and the preloaded data, minutes, and texts will be set up for a month. Once the included calls, texts, and data are used, you can buy additional ones at any time. Smarty Mobile also has Live Balance, which is a feature that lets you check how much of your data and credits you have used.
Overall, Smarty Mobile is a no-contract mobile provider that lets you customize your mobile plan as you see fit.
How do I get my money back from Smarty?
If you need to get your money back from Smarty, the best option is to contact their support team directly. You can reach out to them via phone, email, or live chat, which can usually be found on their website.
Depending on what type of purchase you made and the specific circumstances of your situation, they may be able to provide a refund. In most cases, they will require supporting information, such as a copy of your original receipt, a description of the product or service received, and proof of purchase.
Additionally, you’ll need to check their policy on refunds, as it may vary under particular circumstances. It’s also important to note that the refund process may take some time, so be prepared for that.
If you need further assistance or have additional questions about the refund process, Smarty’s support team should be able to help.
Is the SMARTY app free?
Yes, the SMARTY app is free to use. The app is available for both Android and iOS users to download from the relevant app stores, and it is free of charge. SMARTY also offers some features within the app that are free, such as the ability to set up auto-pay to pay your bill each month and view your details of your monthly plan.
However, depending on which plan you decide to go with, you may need to pay additional fees for certain features. For example, extra data or international roaming. For more information on which features are included with your SMARTY plan and what additional costs may be applicable, please visit their website.
Is SMARTY unlimited really unlimited?
Yes, SMARTY really is unlimited to use. SMARTY is a mobile virtual network operator (MVNO) with no monthly usage caps, meaning there are no limits to the amount of data you can use with your SIM card each month.
No matter how much you use, your data will never run out. Additionally, they don’t charge extra fees or signup fees – so you won’t ever have to worry about extra fees being added onto your monthly bill.
SMARTY is also compatible with all major UK networks so you can always enjoy fast and reliable mobile coverage. All of these features combine to create a truly unlimited mobile experience.
Is SMARTY same as EE?
No, SMARTY and EE are two different mobile network providers. SMARTY is a mobile virtual network operator (MVNO) which has piggy-backed onto the Three network. EE, on the other hand, is a mobile network operator (MNO) that uses the EE network.
SMARTY offers SIM-only mobile contract plans to customers, with a large range of options and features including data rollover, flexible top-ups and ‘Smarty Social’ unlimited minutes and texts. EE offers mobile contract plans with data bundles, inclusive roaming, access to Wi-Fi hotspots and their ‘Swap Plans’ which include swappable benefits.
Ultimately, SMARTY and EE have different features and options, so while they are both used to access mobile services, they are not the same.
Which carrier does SMARTY use?
SMARTY uses Three UK as its carrier. They are part of the Dixons Carphone group and the current largest 3G and 4G network in the UK. Three UK is known for their unlimited data and simplicity, meaning SMARTY customers get great coverage and don’t have to worry about exceeding their data limits.
Furthermore, Three UK’s focus on speed and stability allow SMARTY customers to get the most out of their experience, as they are able to use their mobile services with confidence.
What is Smarty plus phone number?
Smarty is a mobile network that promises “smarter” contracts. With many different plans to choose from and tariffs to suit all budgets, Smarty creates hassle free, easy to manage 30 day rolling contracts for you and your family.
You can find out more about their services on their website at www. smarty. co. uk.
If you have any questions or need help with your account, you can reach Smarty’s customer service team at 0333 003 7777. You can also contact them via Live Chat on their website or via Twitter @smartyhelp.
Is it easy to cancel SMARTY?
No, it is not easy to cancel SMARTY. The mobile network requires customers to contact them directly to arrange the cancellation of their subscription, which involves filling out an online form, as well as providing proof of identity documents (such as a passport or driver’s license).
Furthermore, customers may be charged a cancellation fee for terminating their SMARTY contract early. After submitting the required documents and paying any associated fees, the customer’s SMARTY service should be cancelled within 28 days of receipt.
Therefore, it is safe to say that cancelling SMARTY is not an easy process.
How do I turn off auto renewal on SMARTY?
If you’d like to turn off auto renewal on SMARTY, you’ll need to log into your account and go to the “Manage my plan” page. From there, you’ll need to navigate to the “Automatic Renewal” page and switch the toggle to “Off” or “Deactivate.
” You’ll be asked to confirm the change, and then the auto-renewal should be turned off. If you’re running into any issues with this, you may want to contact SMARTY customer service for further assistance.
What is SMARTY cash back reviews?
SMARTY cash back reviews is a platform designed to help people earn money and save money by providing reviews on their shopping experiences with various brands. It provides shoppers with a personalized and easy to use platform to give their honest reviews about products and services, for which they get rewarded with cash backs.
It also provides customers with exclusive discounts and deals, thereby helping them to save money. The review process is simplified as it takes only few minutes to fill out the review forms. Through SMARTY cash back reviews, users can easily compare and review items from different stores, brands, and categories depending upon their preferred criteria.
It also enables them to earn rewards and save money on their purchases. Additionally, the platform also offers coupons and other promotional offers for various merchants, thereby providing customers various ways to save money and earn rewards.
How much does SMARTY cost?
SMARTY’s monthly PAYG (pay as you go) SIM plan starts at £5 and includes unlimited texts & minutes, plus 2GB of data. Extras like additional data can be purchased for an additional fee. Prices for bundles range from £5-25 per month, and data can be purchased in bundles with 100MB of data costing £2 and 500MB of data costing £5.
SMARTY’s unlimited plan is also available, which is £15/month and includes unlimited texts & minutes, plus 20GB of data. With this plan, extra data can still be purchased in bundles of 500MB for £5.
In addition, SMARTY offers a data-only SIM plan called SMARTY Mobile Broadband. This plan is available for £7/month and includes 7GB of 4G data, with extra 500MB bundles costing £5.
No matter which plan you choose, you’ll get no strings attached and no long term commitments, plus there are no hidden costs, no credit contracts, and no samey pricing plans from SMARTY.
How much is a smarty membership?
The cost of a Smaarty Membership depends on the type of Membership to which you subscribe.
The Basic Membership Plan is free and allows you to earn Smaarty Points on qualifying products and services, redeemable for free food and merchandise. You also get access to exclusive savings and deals.
The Intermediate Membership Plan is $9.99 per month and includes everything from the Basic Plan plus additional rewards and discounts. You also get access to exclusive discounts, members-only content and other exclusive offers.
The Premium Membership Plan is $19.99 per month and includes everything from the Intermediate Plan plus more rewards and discounts. You also get access to exclusive events and other exclusive offers.
It is important to note that Smaarty Memberships are non-refundable and are valid for one full year. After the year ends, you will need to renew your membership in order to access any benefits that may have expired.
Who does SMARTY belong to?
SMARTY is a mobile virtual network operator, and it is owned by Three, a major UK telecommunications operator, who are part of the CK Hutchison Holdings group. Three, through SMARTY, is the only UK mobile provider that offers unlimited data for just £20 a month.
It’s also UK’s first ‘triple-play’ mobile network, giving customers unlimited calls, texts and data on one network. SMARTY also offers contract-free plans with no upfront costs and no charges for extra data.
The company’s mission statement is “SMARTY makes mobile fairer for everyone, with easy to understand phone plans, honest pricing and no contracts”. Ultimately, SMARTY belongs to Three, the UK mobile telecommunications operator, who are owned by the CK Hutchison Holdings group.
How do I contact SMARTY Plus customer service?
If you need to contact SMARTY Plus customer service, there are several options available to you. You can call SMARTY Plus customer service directly at the toll-free number 1-855-333-9267. You can also text HELP to 95292 for support or text CHAT to 95292 to start a chat session with a customer service representative.
Additionally, you can access help articles and contact support via the SMARTY Plus website. You can submit questions or concerns online in the Contact Us section or you can fill out a webform if you would like to speak to someone directly.
If you are an existing customer, you can also use the Help section within your SMARTY Plus app. Just select the “Help” option from the menu and you can either search for the FAQs for your query or submit a request for help.