To claim for SquareTrade, you will first need to register an account and read through their policy and plan in full. Then, take all the necessary steps to back up your claim. If you have purchased a protection plan for your item, you will need to provide proof of purchase, such as an invoice, confirmation email, or bank statement.
In addition, you may need to provide other evidence to validate your claim, such as pictures or videos of the damaged item. Once you are done gathering all the necessary evidence for your claim, you can log into theSquareTrade portal and complete the online claim form.
The portal will ask for details regarding your item, the damage it has sustained, and any additional information you may have. After you’ve submitted the form, SquareTrade will review your claim and contact you directly if they need more information or if they’ve approved your request.
If your claim has been accepted, they will proceed with fixing your item or provide a replacement at no additional cost.
Do I need to register my square SquareTrade warranty?
Yes, you need to register your SquareTrade warranty in order for it to be valid. The warranty registration process is simple and just involves providing some basic information about yourself and your product.
Typically, you will need to supply information such as your name, address, product model and serial number. Once the information is submitted, your SquareTrade warranty will be registered and ready to use.
You can usually do the registration online or by calling a customer service representative. Make sure to save your registration information and the SquareTrade warranty number that you are provided with in case any future claims need to be made.
What do SquareTrade warranties cover?
SquareTrade warranties cover a wide variety of potential issues that can come up with the purchase of a product. This includes mechanical and electrical failures, power surge coverage, and protection from normal wear and tear.
SquareTrade warranties also cover damage from accidents, including drops, spills, and more, as well as issues caused by environmental factors like extreme temperatures. Additionally, SquareTrade provides coverage for those products which are damaged due to defects in material or workmanship.
The team of experts at SquareTrade also offers a price guarantee, allowing customers to be confident that they are getting the best value for their purchase.
What is not covered on SquareTrade?
SquareTrade does not cover things like intentional physical damage, commercial use, consumable items, items purchased for resale, items without a serial number, fraud, misuse, cosmetic damage, or lost/stolen items.
Additionally, SquareTrade does not cover items purchased outside of the U. S. and some international sellers on eBay or Amazon. They also do not cover issues related to software or digital content. SquareTrade also does not cover damage related to animals, fire, flood, natural disaster, or other external sources.
Finally, they do not cover any parts and labor associated with an item beyond the term of the SquareTrade Plan coverage.
What happens if SquareTrade can’t fix your item?
If SquareTrade is unable to repair your item, they offer a replacement or refund option. The amount of the refund or replacement depends on the terms of the individual warranty policy and the type of issue that SquareTrade was unable to fix.
With the SquareTrade Replacement and Refund Option, your item will either be replaced with an equivalent model, or you will be refunded based on the depreciated value of the item at the time of the claim.
Refunds are typically issued to the original payment method within 14 business days from the completion of the claim. If you do not wish to opt for a replacement or refund, SquareTrade also offers Cash Reimbursement under certain circumstances, which will reimburse you for the same value of repairs that SquareTrade cannot fix.
Does SquareTrade repair or replace?
SquareTrade offers repair or replace options depending on the product, plan, and cause of damage. SquareTrade has partnered with a variety of service providers to offer a range of repair and replacement options.
For Accident Protection Plans, SquareTrade will repair the item up to the protection plan limit if it’s malfunctioning due to an accident, such as dropping it on the street. If it can’t be fixed and the cost of the repair exceeds the plan, SquareTrade will offer replacement of the item up to the plan limit.
For most other plans, SquareTrade will attempt to repair the item first. If it’s not repairable, they will offer a replacement item up to the terms of the plan. Depending on the product, plan, and cause of damage, SquareTrade might need to replace the item with a comparable equivalent item or a model that’s newer or older.
Replacement requests are subject to verification and any applicable exclusion.
Does SquareTrade give you a new phone?
No, SquareTrade does not provide new phones. They offer extended warranties and protection plans for electronic devices, but they do not directly provide new devices. If your device is broken due to everyday wear and tear, SquareTrade’s warranty plans can cover you.
SquareTrade includes coverage for malfunctions, mechanical breakdowns and accidental spills and drops. They offer coverage for almost any electronic devices such as computers, tablets, gaming consoles, and cameras.
In addition, they can also cover home appliances, jewelry and more.
Does SquareTrade cover loss or theft?
Yes, SquareTrade does cover loss or theft. SquareTrade offers coverage for consumers who purchase new and refurbished items up to the retail sales price. Their coverage includes accidental damage, mechanical and electrical breakdowns, liquid damage, normal wear and tear, and even manufacturer’s defects.
Additionally, when you purchase their coverage, you have the option to add on Theft & Loss coverage, which covers you in the event your item is lost or stolen, with a $25 deductible on any approved claim.
They also provide a low-cost option to replace any stolen items quickly and easily with their Repair & Replace coverage.
How does Asurion warranty work Amazon?
Asurion provides extended warranty coverage for products sold through Amazon (and other retailers). If your product is eligible for coverage, it will be indicated in the product descriptions and checkout page.
When you purchase a plan from Asurion, it will cover the cost of repairs due to mechanical and/or electrical defects that are not covered by the manufacturer’s warranty, or problems that arise during normal use of a product.
Once you purchase a plan, you’ll be covered in the event of a covered breakdown or malfunction. If a repair needs to be done, Asurion will send a technician to diagnose and repair your product.
Asurion coverage also includes customer service to help with product troubleshooting and setup, as well as support for any other issues you might have with your product. They also offer a no-questions-asked return policy with an Asurion plan.
If you are unsatisfied with your purchase, you can return it within 30 days of purchase and get your money back.
Asurion plans are always backed by Amazon’s returns policies, which include the option to return a product within 30 days of purchase if you’re not satisfied.
Overall, Asurion warranties offer a great way to protect your investment in an Amazon product. With their extended coverage, help with product setup & purchase, and no-questions-asked return policy, you can rest assured that your product will be protected from any mechanical or electrical breakdown potentially caused by normal use.
How do I claim my Amazon extended warranty?
Claiming an extended warranty on anything purchased through Amazon requires the following steps:
1. Log in to your Amazon account and go to the ‘Your Orders’ page.
2. Locate the order you wish to make an extended warranty claim on and click on the ‘View Order Details’ button.
3. Click on the Extended Warranty button on the order details page to activate the warranty.
4. Enter the necessary information, including the serial number of your item and the name and address of the warranty service provider.
5. Review the summary of the warranty information and click ‘Accept & Confirm’.
6. Print out the confirmation page so that it can be used if you need to make a claim.
7. If you need to make a claim, contact the warranty service provider directly and provide them with the information from the confirmation page. They will review the claim and provide you with information regarding the process for receiving service or reimbursement.
How do I activate my Asurion account on Amazon?
In order to activate your Asurion account on Amazon, you’ll need to log in to your Amazon account and look for the Asurion Activation Request form. You can find this form on the Amazon website or through the Amazon app.
Once you have accessed the form, you will then need to enter your personal and contact information, including your name, address, phone number, and other requested information. After submitting the form, you will then receive a confirmation email from Asurion with a link to activate your Asurion account.
As an Amazon customer, you’ll be able to view and manage your Asurion account information directly within your Amazon account. As part of the activation process, you’ll also be able to choose the device that you want to protect, select the protection plan that best suits your needs, and review the coverage benefits to make sure you are getting the most comprehensive protection for your device.
Once you have successfully activated your Asurion account with Amazon, you can start taking advantage of their protection services right away. For any questions or assistance with the activation process, you can always reach out Asurion’s customer care team through their website or through the Amazon app.
Does Asurion cover used items on Amazon?
Asurion’s extended warranty plans do not typically cover used items purchased through Amazon. Asurion’s standard coverage applies to items that suffer a mechanical, electrical, or power failure due to a defect in parts, materials, or workmanship.
Asurion’s plans do not cover items that were purchased used or that have cosmetic damage, excessive wear and tear, and/or other conditions beyond Asurion’s control. If the customer purchased a used item through Amazon, the Amazon A-to-z guarantee is typically the consumer’s best option for coverage.
The A-to-z guarantee provides a refund of up to $2,500 of the purchase price in case of a product not being as described or dissatisfaction with the item.
When can I make a claim with Asurion?
You can make a claim with Asurion anytime within the manufacturer’s warranty period and up to 60 days after purchase date. Additionally, if you are enrolled in an Asurion Protection Plan, you can make a claim on the product covered by the plan if you experience any issues with it within the terms and conditions of the plan.
To file a claim, you will need to provide your name, address, phone number, the make and model of your device, and the serial number, where applicable. Once your claim is submitted, you will generally be able to receive your replacement device within two business days.
Does Amazon have buyer protection?
Yes, Amazon offers buyer protection to its customers. Amazon’s A-to-z Guarantee provides protection for payments you make on the site. If you don’t receive the item you purchased, or it doesn’t match the seller’s description, Amazon stands behind you and will work to resolve the issue.
This can include a refund of up to $2,500 of the item’s purchase price. Amazon also provides security to protect your payment and personal information. They use encryption technology and data that includes both your name and address to protect your payment instrument.
Finally, Amazon provides customer service. If you have an issue related to your purchase from Amazon, you can visit their customer service page and speak with a customer representative who can help resolve the problem.
Does Amazon own Asurion?
No, Amazon does not own Asurion. Asurion is an independent company that provides insurance and extended warranties for all types of consumer electronics, appliances, and other products. The company, which was founded in 1994, offers protection plans for products purchased from a variety of retailers, including Amazon.
Although it is not owned by Amazon, Asurion does partner with Amazon to provide their products and services to consumers who purchase items from the e-commerce giant. In addition, their plans often provide additional benefits that Amazon’s own warranties don’t.
Asurion has been a trusted provider of consumer protection plans for over 25 years and has millions of customers in the United States and Canada.
Does Asurion cover accidental damage?
Yes, Asurion covers accidental damage in most cases. They will repair or replace malfunctioning covered items due to accidents that happen to the device, such as a cracked screen or water damage. Depending on your plan, you may be covered up to a certain repair/replacement cost limit and have to pay any difference out of pocket.
Keep in mind that you may be responsible for any deductible set by your manufacturer before Asurion coverage can begin. In addition, Asurion will not cover any intentional damage or misuse of the device.
It’s best to check your warranty or plan details to determine if and what might be covered in the event of accidental damage.
What happens when you file a claim at SquareTrade?
Filing a claim at SquareTrade is a straightforward and easy process. To begin with, you will need to have an active SquareTrade membership. Once you have that, you can proceed to the next step and submit a claim.
When you file a claim with SquareTrade, you will need to provide certain information, such as your full name, address, email, as well as information about your device, such as its serial number, model, and make.
You will also need to provide a detailed description regarding the issue you are experiencing with your device. Doing this will ensure that the appropriate technicians are sent to efficiently assist you.
Once you have completed the claim form and submitted it, SquareTrade will begin an immediate investigation. This will involve communicating with you to help obtain a detailed diagnosis, and to identify the necessary parts and repairs that will be needed to help restore your device.
The length of the investigation process is dependent on the manufacturer, make and model of your device and the issue. Once the investigation is complete, SquareTrade will commence repairs and will process the claim within 3-5 business days.
In some cases, SquareTrade offers its Instant Repair option, in which case, repairs will be done same day or within 24 hours.
If your device is determined to be non-repairable or the cost of repairing it is more than the cost of replacing it, SquareTrade will offer a replacement device, as long as its terms and conditions are met.
If this is the case, they will cover the full cost of the replacement item, as long as it is the same model, or a comparable one of equal value.
In addition, SquareTrade offers 24/7 customer service and always tries to ensure that its customers’ needs are met. If needed, they offer reimbursement for repair or replacement services that you may have paid to another party while your claim was in process.
At the end of the process, you will be notified of the outcome of your claim and you can view the detailed repair report in your online dashboard. Furthermore, in cases where a repair could not be done, you will be able have your device shipped to you by express delivery, free of charge.