If you need to delete ticket data from your Eventbrite account, you need to do the following:
1. Log into your Eventbrite account and open the Event Details page for the event in question.
2. On the left-hand side navigation, click “Manage” and then “Manage Orders.”
3. Locate the order you would like to delete and click “Refund/Cancel.”
4. If you want to delete the ticket holder information alongside the order, select “Yes” to delete the ticket buyers’ contact information when canceling the order.
5. Press “Cancel” and you will be prompted to confirm the cancellation.
6. Once the cancellation is complete, check the order details to make sure the cancellation was successful.
7. If successful, the status of the order should be changed to “Cancelled.”
If you need to delete a user from your Eventbrite account, you need to do the following:
1. Log into your Eventbrite account and select “People.”
2. On the left-hand side navigation, click “Manage Attendees.”
3. Locate the attendee you would like to delete and click the “User Actions” dropdown.
4. Select “Delete User” and then click “OK.”
5. The user will be deleted from your Events list.
If you need to delete orders from your Eventbrite account, you need to do the following:
1. Log into your Eventbrite account and open the Event Details page for the event in question.
2. On the left-hand side navigation, click “Manage” and then “Manage Orders.”
3. Locate the order you would like to delete and click “Mark as Refunded.”
4. You will be prompted to confirm the refund. Once the refund is complete, check the order details to make sure the refund was successful.
5. If successful, the status of the order should be changed to “Refunded.”
Can I merge two Eventbrite accounts?
Unfortunately, it is not possible to merge two existing Eventbrite accounts. If you have purchased tickets to events from two separate accounts, you will need to contact each event organizer to request a refund for the tickets purchased from the account you no longer wish to use.
Please note that Eventbrite does not have control over refund policies, and whether or not you are able to receive a refund will be at the discretion of each organizer. You may also need to contact the organizer to transfer tickets purchased from an account you no longer wish to use to the account you plan to keep.
In the future, you may want to consider creating an account with a different email address or password to prevent confusion and ensure you remain in control of all of your tickets.
Can you change your email address on Eventbrite?
Yes, you can change your email address on Eventbrite. To do this, log into your Eventbrite account and go to your account settings. You’ll see an option to edit your email address. Enter the new email address and click on save.
You’ll receive an email to confirm the change. Once you click the confirm button, your new email will be set. Please note that you’ll be logged out of Eventbrite and you’ll need to log in with the new email address.
Keep in mind that all notifications, such as order confirmations, ticket reminders, and promo emails, will be sent to the new email address.
How do I transfer ownership of an event on Eventbrite?
If you need to transfer ownership of an event on Eventbrite, you can do so by following these steps:
1. Log into your Eventbrite account, and select the event you need to transfer.
2. Navigate to the Settings panel in the left-hand side of the screen. Under the Manage tab, select the ‘Transfer Ownership’ icon.
3. Enter the email address of the recipient of the event, select ‘Transfer’, and click ‘Confirm’ to confirm the transfer.
The recipient of the event will be required to accept the transfer by entering your Eventbrite account password to complete the transfer. Once accepted, the recipient will become the organizer of the event and will have the ability to make changes, promote, and send messages to ticket holders from their Eventbrite account.
You will still remain as the creator of the event, however you will no longer have the ability to edit or delete the event or view the event’s guest list.
The option to transfer an event can only be used to transfer an event to another Eventbrite user. If you want to transfer the event to someone who doesn’t have an Eventbrite account, they will need to create one before the event can be transferred.
Can you edit an Eventbrite event after publishing?
Yes, it is possible to edit an Eventbrite event after publishing. Eventbrite has plenty of tools to help you plan, promote and manage events. To make any changes to your event after publishing, start by logging into your Eventbrite account.
On your events page, select the “Manage” tab for the event you wish to adjust. From there, you’ll be able to edit your event’s details, including the title, description, images, dates and times, tickets, optional add-ons, and registration options.
You can also use the Manage tab to customize the look of your event page, update the venue and organizer information, email your attendees about their registration, and track the progress of your event.
Once complete, be sure to review your changes and click “Save and Exit. ”.
Why am I not receiving Emails from Eventbrite?
If you are not receiving emails from Eventbrite, there are a few potential causes that you should investigate. First, check the email address associated with your Eventbrite account to make sure it is correct.
You may also want to check your spam or junk mail folder to make sure the emails are not filtered out as unwanted messages. If the issue persists, reach out to Eventbrite customer service for further assistance.
They can help troubleshoot the issue and make sure you are able to receive emails from them in the future.
Why is my event showing unavailable on Eventbrite?
Unfortunately, there can be a few reasons why your event may be showing as unavailable on Eventbrite. One of the most common reasons is that your event may not have been submitted yet. In order for your event to appear on Eventbrite, you must first submit it.
This can be done by clicking the “Create an Event” button on the Eventbrite homepage.
Another potential reason could be that you have put the event “On Hold” in your Eventbrite account. If the event is on hold, it will not be visible or searchable to the public on Eventbrite. You can check to make sure the status of your event is not “on hold” by going to the “Manage” tab in your Eventbrite account and clicking on your event.
If neither of these scenarios seem to be the case, then you may want to contact Eventbrite’s customer support team for further assistance. They can help troubleshoot any potential issues that may be causing your event to appear as unavailable.
Why wont my Eventbrite publish?
The first is to check that you filled out all of the required information on the Eventbrite Page Builder. Eventbrite requires certain pieces of information–such as the event title and description–for its listing to be published.
Make sure you’ve supplied all of the necessary information for your event page by clicking the Publish button on the page builder and seeing if there are any missing fields.
If your event page is missing any of these required fields, fill them in and then click the Publish button.
The second reason why your event may not be publishing could be due to a payment issue. Eventbrite requires payment for each ticket sold, so if you haven’t set up a payment or payment method for your event page, then it won’t publish.
To fix this, add a payment method and click the Publish button again.
Lastly, it’s possible there is an issue with the review process. If your event is new, Eventbrite’s Trust & Safety team reviews new events to ensure they meet platform guidelines. If the review process determines that your event doesn’t meet those guidelines, they may reject your event.
If this happens, you can contact Eventbrite’s Trust & Safety team directly to find out why your event wasn’t approved and how you can fix it.
What does it mean to publish an event on Eventbrite?
Publishing an event on Eventbrite means that you have made your event available to the public. This publishes your event page, making it visible on Eventbrite’s marketplace and search engine. When you publish your event, it will be accessible to anyone who visits your page.
Once you’ve filled out the necessary event details (date, time, location, etc. ), you can use Eventbrite’s social media and promotional tools to help spread the word about your event. You can easily share your event page through Facebook, Twitter, and other social media sites, and you can use Eventbrite’s resources to help you promote your event with email campaigns and online ads.
You can also connect directly with potential attendees through Eventbrite’s built-in ticketing system, which makes purchasing tickets as simple as clicking a link. With Eventbrite, you can also track and analyze your attendees’ activity, so you can see who is interested in your event and who is purchasing tickets.
Ultimately, publishing an event on Eventbrite is a great way to get the word out about your event and to easily manage ticket sales.
How do you delete past tickets on Ticketmaster?
Deleting past tickets on Ticketmaster is fairly straightforward. First, you will need to log in to your Ticketmaster account and go to “My Account”. You will then see any tickets you currently have purchased.
To delete a ticket, hover your mouse over the ticket and click the “Delete” link. If a ticket is no longer available for deletion, it means that it has already been used or has expired. You can always contact Ticketmaster support if you’re having difficulty deleting a ticket.
Can I sell tickets that were transferred to me?
Yes, you can sell tickets that were transferred to you. The primary ticket seller, the issuing ticket company, or the venue may have restrictions on resale, so it is important to be aware of that first.
Generally speaking, if the tickets are provided through a digital delivery system, they typically are transferable among individuals. In such cases, the only information you will need to provide is the original ticket purchaser’s name and email address, as well as the new ticket buyer’s name and email address.
Most venues will require identification before entry so it’s important to make sure the new ticket buyer is aware of that. You can often find all of this information on the ticket company’s website. It’s also important to note the ticket buyer is responsible for researching, understanding and abiding by their venue and primary ticket seller’s policies regarding resale.
Can I cancel tickets I sold on Ticketmaster?
Yes, you can cancel tickets you sold on Ticketmaster. Depending on the event’s cancellation policies, you may be able to receive a refund for your purchase if the event is cancelled or postponed. You’ll need to contact Ticketmaster directly either online or by phone to begin the cancellation process.
Before you submit the refund request, you should have your ticket order number handy so that you can provide the proper information. Once the refund request is submitted, you may have to wait while Ticketmaster reviews your request.
Once approved, Ticketmaster will work with you to process your refund. It’s important to remember that Ticketmaster will only process refund requests if the event is cancelled or postponed. If the event is taking place as planned, you cannot receive a refund on the tickets.
How do I talk to a live person at Ticketmaster?
Talking to a live person at Ticketmaster is relatively easy. You can call Ticketmaster’s general support line toll-free at 1-800-745-3000. This is the best way to reach a live person as representatives are available 24 hours a day, seven days a week.
After dialing the number, press 0 on your phone as soon as the automated voice comes on the line. This will transfer you directly to a customer service representative. You can also visit the Ticketmaster website, which provides options to contact the customer service team through email and chat.
Finally, you can reach out to the Ticketmaster team through their various social media outlets like Facebook, Twitter, and Instagram.