If you’re having problems with the SmartThings app, there are a few steps you can take to try and fix it.
The first step is to restart your smartphone and the SmartThings app, as this may resolve the issue.
If this doesn’t fix the issue, then you can try reinstalling the app. To do this, go to the App Store or the Google Play Store and delete the app, then reinstall it fresh.
If this doesn’t work, then you may need to check for an update to the app by going to the App Store or the Google Play Store and checking for an update.
If you are still having problems with the SmartThings app, then it is suggested that you contact the SmartThings customer service team for more assistance. They may be able to provide more insight into your problem and guide you to a resolution.
Why wont my SmartThings app Connect?
First, check to make sure your mobile device is connected to the internet, either through Wi-Fi or cellular data. SmartThings apps require an internet connection to function properly.
Another potential cause could be that your SmartThings Hub is not responding. Make sure the Hub is powered on, connected to your network and the light is green. If the power light is not on, you may need to unplug and plug the Hub back in.
Additionally, check to see if the firmware on your SmartThings Hub is up to date. If not, make sure you update it.
If none of these solutions resolve the issue, it could be due to a connection issue with your internet router. Try rebooting the router to reset the connection.
Finally, if you are still experiencing connectivity issues with your SmartThings app, it may be best to contact customer support. SmartThings provides 24/7 support and they can help determine the cause of your connection issues.
What is the latest version of the SmartThings app?
The latest version of the SmartThings app is the SmartThings (Samsung Connect) app version 5.1.7.0. It is available for both iOS and Android devices and includes an updated interface, new features, and improvements for an enhanced user experience.
It helps to easily control, monitor, and secure your home from anywhere. With the SmartThings app, you can connect and control multiple devices quicker and easier. You can also automate your home with routines and receive real-time notifications about what is happening in and around your home.
Is there a new SmartThings app?
Yes, there is a new SmartThings app! It was recently released by Samsung, and it’s the most advanced SmartThings app yet. The app is available for both iOS and Android devices and is free to download.
It allows users to more easily control and manage their various connected devices and helps them stay aware of their home’s security, energy usage, and comfort. The app can be used to control connected lights, locks, thermostats, cameras, and more from just one place, and it allows users to receive automatic notifications and alerts about what’s happening in their home.
In addition, it has a highly user-friendly design that makes it easy to monitor home activities, control multiple connected devices, and share control with family and friends.
What is the official Samsung SmartThings app?
The official Samsung SmartThings app is a smart home app that allows you to monitor, control, and automate connected devices in your home from anywhere, using your smartphone, tablet, or voice. With the SmartThings app, you can easily access and control a variety of connected devices and appliances, including lights, cameras, doors, thermostats, and more.
It also allows you to create multiple automated actions to simplify the day-to-day tasks, such as turning on lights when you get home or setting up a routine to lock your doors at night. You can monitor your home’s energy usage and set up reminders that remind you to unplug appliances when not in use.
You can even create custom routines and triggers to let you know when certain settings are triggered. The app also has an integrated SmartThings Home Monitor that allows you to supervise outdoor security and check on the status of your home.
The official Samsung SmartThings app is convenient, reliable, and gives you the power to make your home smarter.
Why is my SmartThings not working?
Firstly, it could be due to a lack of power, as SmartThings requires a continuous power source to function properly. Additionally, SmartThings may not be working if the device is not properly connected to the hub, or if there is an issue with the hub itself.
It can also be caused by a weak Wi-Fi connection. Try moving your SmartThings Hub closer to your router if possible and make sure that it is securely connected. Additionally, try rebooting both your router and your SmartThings Hub to reset any possible errors.
Finally, it may be that the device is simply not responding as intended or is not compatible with your setup. Make sure that the SmartThings app is up to date, as well as any device drivers it may require.
Additionally, you may want to refer to the manufacturer’s website to ensure that the device is compatible with your system. If none of these solutions help, contact SmartThings support for further assistance.
Why is my Samsung TV not connecting to SmartThings?
There could be a few different reasons why your Samsung TV is not connecting to SmartThings.
First and foremost, it might be because your TV is not compatible with SmartThings. SmartThings only supports certain Samsung TV models, so you would need to verify if your TV model supports it and is running the latest OS version.
Second, you might need to double-check your TV’s setup process. You would have to have already created a SmartThings account, downloaded the SmartThings app, and connected it to the TV. Additionally, the TV and app have to be connected to the same Wi-Fi network.
Third, there might be an issue with the network itself. Make sure that your router is working properly, and that you aren’t experiencing any network issues that could be preventing the connection from being established.
Lastly, you can contact the SmartThings support team for help resolving the issue. They provide specific instructions for Samsung TVs, so if all of the above steps haven’t helped, you can get in touch with the team for further assistance.
Do I need a SmartThings hub to use SmartThings?
Yes, you do need a SmartThings Hub to use SmartThings. SmartThings Hub is the center of your smart home and it connects to all your compatible devices, like lights, door locks, sensors, and more. It acts as a bridge between your home network and the SmartThings cloud, so that your devices can communicate with each other and with the SmartThings app.
The SmartThings Hub also allows you to control and adjust certain settings, like turn lights on/off or detect motion, using your SmartThings app. The SmartThings Hub also allows your devices to work with other popular smart home platforms, like Amazon Alexa, Google Home, and more.
Where is SmartThings on my Samsung TV?
SmartThings can be found on select Samsung TV models, depending on the year and model number. To locate SmartThings on your Samsung TV, follow these steps:
1. Open the TV’s Home screen by pressing the Home button on the remote control.
2. Navigate to the app launcher and select SmartThings.
3. If you do not see SmartThings app launcher readily available, you may need to select the APPS or GAMES option to locate it.
On newer Samsung Smart TVs, the SmartThings app is pre-loaded on the TV, and can be accessed from the Smart Hub using the SmartThings icon.
If you are still unable to locate the SmartThings app, you may need to download it from the Samsung App Store. To do so, follow these steps:
1. Open the Home screen by pressing the Home button on your remote control.
2. Select APPS and then scroll over to the Samsung App icon.
3. Search for the SmartThings app, and then click on the download icon to begin the installation process.
Once you have installed the app, you can access it from the APPS icon in the Home screen, or from Smart Hub using the SmartThings icon.
Why are all my SmartThings devices offline?
There could be several reasons why all of your SmartThings devices are offline. It could be an issue with your Wi-Fi connection, your router settings, or even the SmartThings application itself.
First off, it’s important to make sure that your Wi-Fi connection is working properly. Make sure to check for any interference from other devices, refresh your connection, and check the signal strength.
If the issue is with your Wi-Fi connection, try restarting the router or resetting it.
If the issue isn’t with your Wi-Fi, you can try uninstalling and reinstalling the SmartThings app. In addition, you may want to check the device settings within the app to make sure the devices are connected.
If the problem persists, you may need to contact the SmartThings customer service team for additional help.
Is Samsung shutting down SmartThings?
No, Samsung is not shutting down SmartThings. The company announced in August 2020 that they are investing more in SmartThings in order to make it an even better platform. SmartThings is Samsung’s IoT platform that allows users to easily connect and control smart devices within their home.
Samsung has numerous features in place to make SmartThings as secure and reliable as possible, and a host of projects in the works to expand upon the service. This includes better integrations with other smart home products, such as Google Home and Amazon Echo, as well as the installation of sensors and other AI-based features.
In addition, Samsung’s acquisition of SmartThings Labs will bring about advanced features and machine learning capabilities for SmartThings. It is clear that Samsung is dedicated to making sure SmartThings remains a cutting edge platform for their users.
Whats going on with SmartThings?
SmartThings is a company that provides a platform for the Internet of Things (IoT) that enables users to easily control and automate their connected products and services. It integrates over 200 connected products from top brands, giving users the power to control, automate, and scale their connected home.
SmartThings also provides a suite of services and applications that allow users to monitor, automate, and control their home from anywhere. Additionally, it uses cloud-managed technology and analytics to offer users a secure and reliable home automation experience powered by the SmartThings hub.
SmartThings is constantly working on ways to enhance the user experience and make home automation easier and more affordable for everyone. Additionally, the company is actively pursuing partnerships with other top brands to further expand its platform and offer even more IoT solutions.
SmartThings continues to be the go-to partner for anyone looking to enhance their home automation experience.
Can I use SmartThings without Hub?
No, you cannot use SmartThings without a Hub. SmartThings Hub is a device that connects to your home network and wirelessly connects all of your various smart home devices and products. All data is routed through the hub and sent to the SmartThings cloud, where your app can be used to control your connected products, as well as utilize SmartThings features like Rules, Routines, and Automations.
Additionally, SmartThings features like Away mode and Smart Home Monitor use the Hub to stay connected and up to date with any changes in your home environment. All in all, SmartThings Hub is a key component for making sure that your SmartThings home is secure and works precisely how you want it to.
Did Samsung Sell SmartThings to Aeotec?
No, Samsung did not sell SmartThings to Aeotec. In August 2019, Samsung Electronics announced that SmartThings would become its own independent business, with its own executive team, separate from Samsung.
Samsung cited the need for SmartThings to have a “flexible, startup environment for quickly adapting to the ever-evolving needs of the smart home and IoT market. ” As part of this move, Samsung also announced a $100 million commitment to SmartThings’ growth and development.
Samsung owns the SmartThings brand and will continue to be its primary innovation partner, while also working with other independent companies. Aeotec did not purchase SmartThings from Samsung, but rather is one of the independent companies that Samsung works with to develop compatible SmartThings IoT products.