To begin troubleshooting, first make sure you have the latest version of Splashtop installed. Go to the Splashtop website and download and install the latest version.
Next, check your internet connection. Make sure you have an active internet connection and that your firewall settings are not preventing Splashtop from connecting.
Third, make sure your device and the device you’re trying to connect to are connected to the same Wi-Fi network. The devices should be connected to the same router and have the same subnet mask.
Fourth, try restarting your devices. Sometimes restarting them can help reset the connection and resolve any lingering errors.
If these methods don’t work, try uninstalling and re-installing Splashtop on both devices. If you’re still having trouble, then it might be best to contact Splashtop support to see if they can help you out.
How do I reconnect to Splashtop?
To reconnect to Splashtop, you will need to open the program itself and then follow these steps:
1. On the menu bar, select the ‘Connect’ option and then the ‘Reconnect’ option.
2. Splashtop will now search for computers that are available. When the search is completed, you will see a list of computers that Splashtop has found.
3. If the computer you wish to reconnect to is not in the list, click the ‘Add a Computer’ option and then follow the steps provided to add the computer to the list.
4. Once the computer is in the list, select the ‘Connect’ option and then enter the necessary credentials for authentication.
5. Once the authentication is successful, you will be connected to the remote computer.
If you are facing any issues while connecting, you can access the Splashtop support page for help.
How do I update Splashtop Streamer remotely?
Updating Splashtop Streamer remotely can be done using the Remote Update feature. This feature is available in the Business, SOS, and Remote Support versions of the product. To update remotely, first ensure that you have enabled Remote Management in Splashtop Streamer.
You can do this by going to the settings page of the Streamer, then scrolling down to the Remote Management section, and checking the box. Once you have enabled Remote Management, you can use the Splashtop Remote Update page on the Splashtop website to access the remote update page.
From this page, you can select the Streamer you want to update, and specify the update settings. You can also schedule an update to occur at a future date and time. Finally, you can test the update to ensure it is working correctly, and initiate the update.
Once the update is completed, the Streamer should be updated with the latest version.
Is Splashtop having issues today?
At this time, there are not any known issues with Splashtop. We always strive to make sure that our users have the best experience possible, so any reported issues are quickly addressed. If you are currently experiencing issues with Splashtop, please reach out to our support team right away and they will look into it for you.
Thank you for being a Splashtop user!.
Why does remote PC say offline?
There could be a few different reasons why a remote PC is saying offline. First and foremost, the connection between the devices may be disrupted. This could be caused by a problem with the internet connection, or an issue with the hardware of either the remote PC or the device it is communicating with.
It could also be caused by a problem with the software of either device preventing the communication from taking place. A firewall may be blocking the connection, or antivirus software may be preventing data from being exchanged.
In addition, the remote PC could be powered off, or it may be in sleep or hibernation mode, blocking any communication. If none of these are the case, then it might be beneficial to look into the settings of the remote PC to make sure that the settings are configured correctly for the connection.
How do I access my computer remotely using Splashtop?
To access your computer remotely using Splashtop, you will need to download the Splashtop Streamer software from their website. Once the software is installed, you will need to configure it so that it can be accessed remotely.
You will then need to create an account with Splashtop and log in. This will allow you to control your computer remotely through Splashtop’s secure server. You will then be given a unique access code to use when connecting to your computer.
This access code will need to be entered into the Splashtop app on your mobile device or web browser.
Once connected, you will be able to access your computer’s desktop and applications through an internet connection. You can also use Splashtop’s file transfer service to share files between your computer and other devices.
Splashtop also provides two-factor authentication, which adds an extra level of security to your remote access. This requires the user to enter their personal PIN or other authentication every time they access their computer remotely.
To enable this feature, you will need to select the “Security” tab from within the Splashtop application.
Finally, Splashtop also offers a variety of remote access options, such as remote printing and remote support. These features can be enabled and configured from the same Security tab.
Can Splashtop turn on computer?
Yes, Splashtop is capable of turning on a computer remotely. Splashtop can power on or off any remote computer within the same Local Area Network (LAN). To enable this feature, you will need to enable the Wake-on-LAN option in your BIOS.
Wake-on-LAN allows a computer to be powered on by a network message, allowing remote users to log in and access the computer, even when it is powered off. After setting up Wake-on-LAN on the computer, you can use the Wake-on-LAN feature in Splashtop to turn the remote computer on or off.
You can use this feature from the Splashtop app on your mobile device, the Splashtop Streamer on the host computer, or from the web portal.
Does Splashtop use RDP?
Yes, Splashtop does use RDP (Remote Desktop Protocol). It allows users to connect to remote computers and access their documents, applications, and resources securely and easily. It provides secure, reliable remote access to any Windows or Mac computer, regardless of the location.
It also allows users to access cloud applications, web browsers, and other enterprise tools, correct any remote issue, and provide access to the remote system’s resources. In addition, Splashtop supports multiple monitors, multiple sessions, and remote printing.
Is Splashtop free for personal use?
Yes, Splashtop is free for personal use. With the free personal edition of Splashtop, you can access your home computer from any device with an internet connection. It supports Windows, Mac, iOS, and Android.
With the free version, you get access to a wide range of features including remote access, remote printing, file transfer, and more. You can also use its Whiteboard feature to collaborate with others remotely.
Additionally, the Splashtop Mirroring app allows you to easily display the content from the device you’re using onto your computer’s screen. Overall, the free edition of Splashtop is a great choice for personal use and makes it easy to access and manage your computers from any device.
Does Splashtop work on Windows?
Yes, Splashtop works on Windows. It is a remote access and remote support solution that works on laptops and desktops running any version of Windows, including Windows XP, Windows 7, Windows 8/8.1, and Windows 10.
It also works as a cross-platform solution, allowing users to access PCs and mobile devices regardless of the operating system they are running. With Splashtop, users can securely access their computers and remote devices, as well as connect to other computers remotely to provide remote support.
Additionally, the software is compatible with all major browsers, including Internet Explorer, Firefox, Chrome, and Safari, as well as supporting third-party applications like Dropbox and QuickBooks.
With its secure, high-performance remote access and remote support features, Splashtop is the ideal solution for Windows users.
Is TeamViewer better than Splashtop?
It really depends on the individual’s needs and preferences as both TeamViewer and Splashtop are robust software solutions for remote access. TeamViewer generally offers more features and customization options, however Splashtop is lower in cost and simpler to use.
TeamViewer is great for customers who need features such as custom branding and integration with other software such as Slack, Salesforce, and Microsoft Outlook. It also offers advanced features such as synthetic injections and remote printing.
On the other hand, Splashtop is more affordable, is cross-platform compatible, and has a streamlined user interface that is more intuitive for users who may not use more advanced features. It also provides additional security tools and tracking options.
Ultimately it comes down to what specific features are necessary for the user. If additional advanced features are needed then TeamViewer may be the better choice, while Splashtop is great for ease-of-use and a lower cost.
Each option should be weighed based on requirements and user preferences to determine which is better for the individual.
Does Windows 10 home support Splashtop?
Yes, Windows 10 Home supports Splashtop. Splashtop is an easy-to-use remote desktop software that allows users to access their computers and work or play remotely. It is compatible with Windows, Mac, iOS, and Android devices.
With Splashtop, you can access your computer from anywhere with an internet connection and view and control your desktop. It also offers features like file transfer and streaming audio/video and music.
Splashtop is compatible with Windows 10 Home, Pro, and Enterprise, as well as other versions of Windows, including Windows 7 and Windows 8.1.
Can my boss see what Im doing on Splashtop?
Yes, depending on your Splashtop settings and the type of access your boss has. If you are a Splashtop Business or Splashtop Enterprise user, then your boss can see what you are doing if they have the correct permissions.
For instance, if your administrator has enabled Remote Management for your account, then your boss will be able to monitor and control your activities on your computer. They will also be able to see the applications you have running, files you have opened, Web pages you’ve visited, etc.
However, if your administrator has not enabled Remote Management, then your boss will not be able to see what you are doing on Splashtop. In addition, your administrator can choose to limit your boss’s access to only certain areas of the Splashtop interface or disable certain features.
Conversely, if you are a Splashtop Remote Support user, then your boss will always have full access to your screen and activities.
Does Splashtop have a free version?
Yes, Splashtop has a free version. Splashtop Personal is their free version, and it allows you to remote access a computer from a laptop or smartphone. It’s free for non-commercial use, and it includes basic features such as remote desktop access, file transfer, remote printing, and more.
There are also other versions of Splashtop, such as Business, Enterprise, and Education. These versions offer additional features and functionality that may be needed for more complex remote control tasks, but they all have an additional cost.
How safe is Splashtop?
Splashtop is highly secure and reliable, making it one of the safest remote access solutions on the market. It offers a wide range of security features to protect user data and devices, including 256-bit AES encryption, two-factor authentication, and a user-defined password policy.
Additionally, Splashtop has an integrated data loss prevention (DLP) component that tracks any activity on devices connected to the platform, making sure that no confidential information is shared or used maliciously.
Through its multi-tiered security approach, Splashtop ensures that data and systems connected to its platform remain safe.
How many computers can I access on Splashtop?
Splashtop gives you the ability to access an unlimited number of computers from anywhere in the world. All you need is an internet connection and you can access your PC, Mac, Chromebook, or even Linux systems quickly and securely.
You can even connect to multiple computers at the same time and gain access to all your work applications and files without having to switch between each computer. You can also use Splashtop to assist remote users or provide customer support.
You can even access up to 10 computers from your mobile device with the Splashtop Remote Support app. This app makes it easy to provide tech support anytime, anywhere. And, with the same app, you can access up to 10 computers from your iPad or iPhone as well as up to 5 computers from your Android tablet or phone.
Is Splashtop wired XDisplay free?
Yes, Splashtop Wired XDisplay is a free program. It is a simple and secure way to easily extend your computer desktop across multiple monitors. With Splashtop Wired XDisplay, you can connect up to four monitors to your computer from a distance of up to 200 feet away.
All you need is an Ethernet cable and a few minutes to get set up. The program has a simple, drag-and-drop interface that makes it easy to extend your desktop across multiple monitors. Once set up, you can access all your programs, files and websites just as if you were at your desk right in front of your computer.
Splashtop Wired XDisplay is free to use and can be installed quickly so you can start extending your desktop right away.
Is AnyDesk still free?
Yes, AnyDesk is still free. AnyDesk is a lightweight remote desktop software that is designed to be user-friendly and secure. It supports multiple platforms, including Windows, Mac, Linux, iOS, and Android, so it can be used for both personal and business use.
The free version of AnyDesk allows you to use the software for personal purposes and provides basic features, such as secure connections, an intuitive user interface, file transfers, screen sharing, and more.
The free version of AnyDesk can be used for an unlimited amount of time and does not contain any ads. Additionally, it provides strong encryption and security measures, so you can be sure that your information is kept safe and secure while you are using the service.
Is TeamViewer free?
No, TeamViewer is not free. There is a free version of the software, but it has limited capabilities. The free version allows you to access unattended computers, do file transfers, and participate in online meetings with up to 5 participants.
However, it does not include features such as administrative control, mobile device access, virtual whiteboard, and others.
If you need full access to the features of TeamViewer, you can purchase a Premium, Corporate, or Enterprise license. The exact features will vary depending on the license level you choose and the pricing will vary as well.
Also, there is an option to purchase a license on a monthly basis.