The most important is providing great customer service. Make sure you always follow the instructions given by the customer, ask questions if you need clarifications, and always deliver the items in excellent condition.
Additionally, double checking the order before you leave the store can ensure that no items are missing or do not meet the customer’s expectations.
Beyond customer service, you can also market yourself to customers on the app. For example, you can create a profile with a picture and a few sentences describing your experience and why customers should choose you.
You can also update your profile regularly to highlight positive feedback received and any extra services you offer.
Lastly, you can also offer additional services to increase your tips. This can range from delivering additional bags for a fee, helping customers carry items to their cars, or offering discounts for customers who use your services regularly.
By offering these added services you can make customers more likely to tip, and also generate more income for yourself on top of basic delivery fees.
Why are Instacart tips so low?
First and foremost, some shoppers simply make mistakes when tipping—whether because of a misunderstanding of the process or because they simply don’t have the money to tip. Second, some customers may not realize that the tip is not included in the cost of delivery and that tipping is an optional but appreciated gesture.
Third, Instacart has been plagued with pricing issues since its inception, so customers may not feel like they have the money to tip on top of the increasing costs Instacart charges. Finally, the current system makes it difficult to tip: the customer has to go to a separate page in order to add a tip, and some customers may simply forget to tip or think it’s already included.
All of these issues can contribute to lowering the amount of tips shoppers receive.
How do you get higher paying batches on Instacart?
Getting higher paying batches on Instacart is dependent on a few factors. First and foremost, you need to ensure that you have good ratings from customers and shops. If customers report that a shopper failed to add the total grocery order, is late to the delivery window, or has a poor attitude, this can lead to lower ratings.
Conversely, going above and beyond for the customer, such as making special product requests or having a pleasant attitude, can result in higher ratings.
Next, you should optimize the types of batches that you deliver. There are certain batches that have higher payouts than others. For example, Express batches tend to have higher earnings, and specialty orders—like wine or beer—can also provide bigger payouts.
Additionally, try and focus on batches in higher income neighborhoods. Due to the population density, higher income neighborhoods tend to have more customers that demand Express delivery. These areas also often have larger orders, which leads to higher payouts.
Finally, it’s important to pay attention to bonus opportunities. Some bonus batches may only be offered to shoppers with higher ratings, so if you are looking to increase your income, make sure that you look out for bonus batches in your area when available.
Overall, getting higher paying batches on Instacart is achievable by ensuring you strive for high customer and shop ratings, optimizing the types of batches ended, focusing on higher income neighborhoods, and taking advantage of bonus opportunities.
What is a good tip for Instacart shopper?
One of the best tips for Instacart shoppers is to be organized and efficient. Staying organized will help ensure that you are able to accurately pick up all of the customer’s items efficiently. Pay attention to instruction and make sure you’re following them closely.
Set an alarm to help you stay on track and be sure to double check your cart to ensure all of the items have been picked up. Additionally, ask the store staff for help if you’re having trouble locating an item or understanding a customer’s specific instruction.
Being polite and professional will go a long way to help you succeed as a Instacart shopper, so keep this in mind as you work on each job.
What is Instacart tip baiting?
Instacart tip baiting is a practice that some shoppers and customers use to manipulate the tipping system. It involves a customer adding an unusually high tip before their order is completed, but then changing the tip to a lower amount or even zero once the delivery is finished.
This encourages shoppers to go above and beyond in hopes of receiving a larger tip. Although it can lead to a better customer experience, it also puts pressure on shoppers who don’t receive the tip they’re hoping for, and it can create an uncomfortable, unethical situation.
Instacart has stated that it is against their policy and actively works to monitor and prevent the practice.
Do Instacart drivers know if you tip?
Yes, Instacart drivers can find out if you tipped. When customers place orders, they can select an option to leave a tip within the Instacart app. All tips, including tips that customers leave for their drivers, are securely processed through Instacart and collected for driver payouts.
Instacart notifies drivers after a customer tips, and the driver will then receive their tip amount along with their commission from Instacart on their next regular pay cycle. Drivers can also check their payment summaries through their driver app to review all tips they have earned for specific orders.
How much do Instacart shoppers make without tips?
Instacart shoppers do not make an hourly rate and instead are paid per delivery. The amount shoppers make without tips depends on the batch they are working and what service they are providing; however, shoppers can generally expect to make around $10 to $25 per hour before taxes and other deductions.
This amount can vary based on the region, store markup, batch volume, and more.
In addition to the money they make per delivery, Instacart also pays their shoppers a bonus depending on the performance. The bonus is calculated based on the average batch time and customer ratings.
In some cases, shoppers can earn extra for orders completed with a high level of customer satisfaction.
Instacart shoppers also have an opportunity to earn tips from customers. Most shoppers will receive at least a few dollars in tips for each delivery, but some customers choose to leave larger amounts.
It is important to remember that shoppers typically have to pay taxes on any tips they receive, so it’s important to keep track of your earnings. That said, tips can be an invaluable addition to a shopper’s income.
How much do you tip a shopper?
When it comes to tipping a shopper, it depends on the kind of service they have provided and how satisfied you have been with that service. Generally, most people tip around 10-15% of the total cost of their grocery order, with 15% being considered the standard.
However, it’s important to keep in mind that the level of service can vary from shopper to shopper, so if a shopper has gone out of their way to provide exceptional service, you may want to consider giving them more than the standard amount.
If you’ve had a particularly bad experience with a shopper, you may opt to not tip them at all.
Ultimately, it’s up to your own personal discretion how much you decide to tip a shopper.
How do I maximize my work on Instacart?
Maximizing your work on Instacart is all about setting yourself up for success and optimizing your efficiency on the platform. Here are some tips that can help you get the most out of Instacart:
1. Speed. Determine what speed level works for you and focus on being consistent. Don’t overextend yourself by picking up too many orders and shortchanging yourself on delivery speed.
2. Timing. Take advantage of peak hours for order delivery. Set up reminders for yourself when time-sensitive orders come in.
3. Organization. Come up with an efficient system for organizing and stocking your bags. Group similar items together and use plastic bags and boxes to keep everything organized.
4. Time Management. Plan your route ahead of time to minimize wait times and also make sure you plan ample time between orders to hit the store and return home.
5. Ratings. Make sure to follow shop rules and read item descriptions carefully, so that you don’t miss any items and get docked on ratings.
6. Treat Customers Well. Always treat customers with respect and cultivate positive relationships. If a customer is happy with you, they may ask for you specifically next time, making it easier for you to get orders.
By strategically managing your speed, timing, organization, time management, and customer relations, you can make sure you are working most efficiently and maximizing your Instacart profits.
Do 2 full service orders count as 2 batches?
It depends on the order system you are using and the type of orders you are handling. Generally speaking, a “batch” refers to a group or set of orders that are being processed by your system at the same time.
If two full service orders are placed and queued up for processing, then they can be considered two separate batches. This allows you to better track and manage the particular orders and the overall workflow process.
On the other hand, if you have a system where orders are automatically separated into batches based on the type of order, then you may have two full service orders in the same batch. For example, if you have a restaurant point of sale system that organizes orders into batches based on the table they are placed at, then two full service orders at the same table would be in the same batch.
What time do Instacart batches start in the morning?
Instacart batches typically start around 7-8am in the morning, depending on the specific market area where the shopper is located. The start time may vary slightly depending on the local store hours and the time it takes to get to the store.
Before accepting a batch, it is important to look at the start time and map out the best route to ensure you can complete it within the allotted time. Additionally, depending on the type of batch offered, shoppers may be able to adjust the start time as needed.
Why is my Instacart rating going down?
Including how often you complete orders, the frequency with which you accept shoppers’ requests, and the quality of the service that you provide. It’s important to remember that customers are the ones providing ratings, and they do so based on their individual experiences.
If you have had multiple customers who were not satisfied with their service from you, then it could explain why your rating is going down.
In general, there are a few key tips for maintaining a good rating on Instacart. Be sure to respond quickly to shoppers requests and provide quality service. Be communicative and friendly with customers throughout the entire ordering process.
Follow the shopper’s instructions to the letter, and make sure that their orders are accurate and delivered promptly. Additionally, be sure to properly inspect each item for expiration dates or damages.
Keeping these tips in mind should help keep your rating high.
Is Shipt better than Instacart?
It’s hard to say whether Shipt or Instacart is a better service, as the answer may depend on the individual needs of a customer. Both companies offer doorstep delivery of groceries and other items, so customers can decide which service works best for them based on several criteria.
Shipt offers a larger selection of stores, with prices ranging from Whole Foods, Target, and Safeway to smaller local grocery stores. Customers can easily compare prices and select the best option for their needs.
Additionally, Shipt has an annual membership program, which allows customers to receive free unlimited delivery for one year.
Instacart, on the other hand, offers delivery in as little as one hour with a range of delivery options. Customers can compare prices across stores, and the more orders a customer places, the lower the delivery fee.
Instacart also provides customers with personalized recommendations and offers, which allow them to take advantage of deals on products they are interested in.
Ultimately, customers should weigh the pros and cons of both Shipt and Instacart and consider the size of their orders, delivery times and prices, and any additional services when selecting the best service for their needs.