If you have decided to permanently delete your Amazon seller account, it is important to understand all of the steps you need to take. First, any pending orders should either be cancelled or shipped out.
You should also delete your active listings, refund any customers that might have already purchased from you, and receive positive feedback from those customers. Additionally, you will need to go into your account settings and disable 1-Click ordering and automatic payments.
Once you have completed these steps, you will need to contact Amazon directly. You can reach out to Seller Support via the “Contact Us” button at the bottom of any page in Seller Central. Provide as much detail as possible as you explain why you want to delete your account.
If you would prefer to communicate over the phone, you can dial the toll-free marketplace-specific number available in selling on Amazon´s Help pages. Once you’ve reached out to Amazon, they will work with you to complete the process.
This may include additional steps such as verifying your identity and confirming the request. Once these are done, your account will be permanently deleted from the Amazon seller platform.
Why can’t I close my Amazon seller account?
Closing an Amazon seller account is not as simple as it sounds. Amazon generally does not allow seller accounts to be closed, even if the seller doesn’t have any active products or plans to discontinue selling.
The reason for Amazon’s policy is twofold; first, Amazon’s systems are designed to value sellers who stick around and provide a dependable source of goods. Closing a seller account may disrupt the natural functioning of the Amazon Marketplace.
Second, Amazon will not close an account unless there are extraordinary circumstances. This is because Amazon needs to protect itself from any potential legal liabilities. If a seller account is closed without warning, Amazon may face legal action from sellers who felt they were not given a chance to resolve any issues they might have with their account.
While it is not possible to close a seller account, Amazon does provide an option to suspend the account and remove all active listings. If a seller suspends their account, their products will no longer show up on Amazon Marketplace, and the seller will have the opportunity to sort out any issues before reactivating the account.
Can I delete my Amazon seller account and open a new one?
Yes, you can delete your Amazon seller account and open a new one. However, you should keep in mind that there are many repercussions of doing so. First and foremost, you should be aware that any customer feedback or seller metrics associated with your current seller account will be permanently deleted and cannot be restored.
Additionally, you should be aware that Amazon does not allow multiple seller accounts from the same seller, so if you do choose to delete your seller account and open a new seller account, Amazon will review both accounts and will likely take steps to restrict your account privileges and/or suspend your accounts.
Finally, since you will be introducing a new seller account into the Amazon marketplace, you should be prepared to respond to any customer inquiries and/or issues more quickly and to provide a higher level of customer service, as your customer feedback and seller metrics will be reset to zero.
Does Amazon delete inactive accounts?
Yes, Amazon does delete inactive accounts.
Inactive accounts are defined as accounts with no activity (including no payment, purchasing or logging into the account) for at least one year.
If an account is inactive and it still has a balance, Amazon holds the balance until the account holder contacts them and requests reactivation or the balance is claimed by the original account holder.
In order to reactivate an inactive account, the account holder must provide verifiable contact information such as a valid email address, phone number, and/or other forms of contact that does not match information associated with any other Amazon accounts.
In addition, Amazon monitors for activity on accounts that have been inactive for more than 180 days. If no activity is detected, Amazon will send a notification via email or postal mail to the account holder with instructions on how to either reactivate the account or cover related fees.
If the account holder does not respond, Amazon eventually closes the account and takes any steps necessary to ensure the items purchased on the account are returned, or a refund is issued, if applicable.
Amazon reserves the right to close any account at any time without prior notice.
Can Amazon close my account?
Yes, Amazon has the right to close your account for any reason, including if you violate any of their Terms of Use. Amazon reserves the right to close accounts at any time and for any reason, including violations of their policies.
Amazon does not usually close accounts without warning, and you may receive an email informing you if your account is about to be closed. Reasons for account closure may include not returning items on time, violating the Acceptable Use Policy, selling prohibited items, or a return or refund initiated more than 90 days after the purchase.
Additionally, if you have an unpaid balance on your Amazon account, they may close it. If your account is closed, you will not be able to access it and any open orders may be cancelled.
How do I contact Amazon seller Support?
To contact Amazon seller Support, you can go to the Amazon Seller Central website and log in to your seller account. Once logged in, click the Help button in the top navigation bar and select the “Contact Us” option.
You will then be able to choose from a variety of topics that best describe the help you need. You can also use the search bar to find help topics, or get more specific help by selecting the “+Advanced Options” link.
If you cannot find what you are looking for on the Seller Central site, you can then contact Amazon seller Support through either phone or web support. To contact Amazon seller Support by phone, you can call 1-866-216-1072, or access the web support chat feature by going to the chat tab on the Amazon Seller Central website.
By doing this, you can get in contact with a customer service representative quickly and easily.
Do you have to pay 39.99 to sell on Amazon?
No, selling on Amazon does not require a fee of 39.99. In fact, selling on Amazon can be free with an Amazon Individual account. With this option, you don’t need to pay any subscription fee, but you will pay 99¢ per item sold.
Depending on the type and number of items that you plan to sell, you may want to consider opening a Professional Seller Account. This costs $39.99 per month, plus additional selling fees based on the categories and features you use, but it does provide additional access and benefits to help you sell more successfully.
How do I change my seller subscription on Amazon?
In order to change your seller subscription on Amazon, you will need to log into your Amazon seller account using your registered email address and password. Once logged in, you will need to select the “Manage Your Seller Subscription” link located in the “Settings” section of the account.
From there, you will be able to select your preferred subscription plan and then confirm your selection. You will also be able to review your current billing information on this page, so it is important to ensure that everything is accurate before submitting any changes.
Depending on your chosen plan option, you may be required to pay additional subscription fees. Once the changes are complete, you should see your new seller subscription plan effective immediately.
Why does Amazon seller keep charging?
Amazon seller keeps charging as a way to generate revenue for the company. Items sold through Amazon come at a cost, and sellers pay a fee to list and sell their items. If a seller is successful in selling items, they will incur a fee for each sale, which Amazon keeps as its own share of the revenue.
This includes fees for processing the payment. As Amazon is a publicly traded company, it uses the money raised through transaction fees to support its operations and expansion. By charging sellers a fee for each sale, Amazon ensures that its platform remains profitable and can continue to offer a high-quality service to customers.
Can I get a refund on Amazon seller subscription?
Yes, you can get a refund on Amazon seller subscription under certain circumstances. For example, if you had an unexpected change in your business circumstances, or if the service or features that you signed up for were not provided, you may be eligible for a refund.
You can contact Amazon Seller Support for more information. Refunds for subscriptions will be made within 14 days of the refund request, and may include a prorated amount for the time of the subscription prior to the refund request.
Be aware that you may also be charged a cancellation fee of up to 20%, depending on the date of cancellation.
Does seller pay subscription fees when his account is on vacation setting?
No, sellers do not pay subscription fees when their account is in vacation setting. To set their account in vacation mode, sellers must contact Amazon Customer Service and request that their account be put into “vacation mode”, after which Amazon will suspend the subscription fees associated with their account until they resume selling.
When in vacation mode, sellers do not incur any additional fees, including listing fees or referral fees. However, Amazon may still charge them a fee if a buyer purchase an item from their store, so it is important for sellers to confirm with Amazon any fees that may still apply.
Additionally, sellers should also be aware that their performance metrics may still be affected when their account is in vacation mode. Therefore, before taking a vacation from selling activities, sellers should ensure that the products and settings in their account are set up properly and that their customers are provided with the best experience possible.
What happens when you close Amazon listing?
When you close an Amazon listing, it will no longer be visible to customers on Amazon. Your listing will not be searchable in the Amazon catalog or visible on Amazon searches. If a customer had previously saved the item in their cart or Wishlist, they will not be able to view or purchase it.
Additionally, any associated items like reviews and images will be removed.
If you close an Amazon listing, you can still relist it at a later time. You can access it through your Seller Central account, copy the existing information and manually relaunch the item. However, it is important to keep in mind that customers who have already purchased the item will not be able to access customer service related to the product, including inquiries and returns.
As such, it is important to consider the implications of closing an Amazon listing, especially for customer relationships.
How long does it take Amazon to refund money after cancellation?
The exact time it takes Amazon to process a refund after cancellation of an order depends on the payment method used by the customer. Generally, refunds to credit cards typically take 7-10 business days after the refund is approved.
If the customer used a checking account to pay for their order, the refund typically takes 3-5 business days after the refund is approved. If the customer used a store card, the refund typically takes 2-4 business days after the refund is approved.
Keep in mind that in some cases, Amazon may require additional time to investigate a claim before approving a refund or may request additional information before processing the refund.
What is Amazon cancellation policy?
The Amazon cancellation policy allows customers to cancel their orders for any reason up to 30 minutes after their order has been placed. If customers cancel their order within 30 minutes of placing it, Amazon will refund their payment within two business days of receiving their request.
Otherwise, customers can cancel their order at any time before it ships. After their order has shipped, customers can request a refund or replacement within 30 days of delivery. Refunds may take up to seven days to process.
If customers received a damaged product or one that did not match their order, they should contact Amazon customer service as soon as possible. Amazon may arrange for a replacement shipment or a full refund, including the cost of shipping.
For orders placed using Amazon’s 1-Click feature, customers have up to 30 minutes after their purchase to unclick or cancel their order. Although the order may appear in customers’ accounts and bank records within a few seconds, Amazon does not ship the items out for 30 minutes.
Customers can cancel their orders within this time frame if they want a full refund.
It’s important to note that the Amazon cancellation policy does not apply to products that are ineligible for returns, such as digital downloads and items marked as “non-returnable. ” Additionally, if customers receive an item shipped free of charge by Amazon, they may still be responsible for return shipping costs if they decide to cancel their order.
Why does Amazon refund without return?
Amazon offers refunds without a return in certain circumstances, such as if an item is not as described, if it is damaged, or if you received a wrong item. If you believe that you received an item which is not as described, damaged or incorrect, you can request a refund or exchange without having to return the item to Amazon.
This is because Amazon knows that returning an item can be inconvenient and time consuming, so they strive to make the process of returning items as easy as possible. Amazon also understands that some items are not easily returnable, such as perishables, downloaded software or digital items, or items which have been opened.
So, they’ll generally provide a refund instead. Aside from convenience, Amazon also seeks to provide excellent customer service and make sure that their customers are satisfied with their purchases, and a refund without a return is one way that Amazon tries to do this.
Can I get a partial refund for Amazon Prime?
Yes, it is possible to receive a partial refund for Amazon Prime. The exact amount will depend on the type of membership you have and when you make the request.
If you have an Amazon Prime Monthly Plan and you’re within the cancellation window (the last three days of the current membership period), you can receive a partial refund in the amount of the applicable Prime membership fee for any unused portion of the applicable month.
If you have a Prime Annual Plan, you can cancel at any time and receive a full refund for the unused portion of your membership. However, if you choose to cancel before twelve months are up, the refund will be prorated and you will only receive a partial refund.
To make a request for a partial refund for Amazon Prime, you will need to contact Amazon’s customer service by phone or by chat. Be prepared to provide your account information and an explanation of your request.
Once your request is received, Amazon will investigate and respond to your request within a few days. If they can accommodate your request, they will provide you with instructions on how to receive your partial refund.
Can you completely close an Amazon account?
Yes, you can completely close an Amazon account. This can be done by going to Amazon’s Account Settings page and selecting “Close Account. ” Before closing the account, Amazon will ask if you are sure about closing it and if there is any information that you would like to save from your account.
If you have any payment methods connected to the account, make sure to remove them before you close it. Once your account is closed, you will no longer be able to access Amazon services associated with it, such as Prime Membership and music or video streaming.
If you decide you would like to access those services again, you will need to create a new account with Amazon.