If you would like to permanently delete your Ticketmaster account, you will need to contact the Ticketmaster Customer Care team. To do this, you must email their Customer Care team at customerserviceticketmaster@ticketmaster. co.
uk or call them on their UK Helpline at 0344 847 1617.
When you contact their Customer Care team, please make sure to include your full name, email address, and contact details so that they can quickly identify you. Additionally, you will also want to explain that you would like to permanently delete your account.
Their Customer Care team will be able to help you with the process of permanently deleting your Ticketmaster account. This process may take several days to complete, so be sure to follow up if you do not hear a response within a reasonable amount of time.
Once your account has been permanently deleted, you will no longer have access to any of your past Ticketmaster activities or purchases. Additionally, any points and loyalty rewards that you have accumulated will be forfeited.
If you are not sure whether you would like to permanently delete your account or not, they can also help you with temporarily suspending your account instead.
How do I cancel Ticketmaster?
If you are looking to cancel a purchase you made through Ticketmaster, here are the steps you can follow:
1. Log into your Ticketmaster account at www.ticketmaster.com/myaccount
2. Navigate to the order for which you would like to cancel.
3. Click on the ‘Cancel my purchase’ link if it is within the required cancellation timeframe.
4. Review the information regarding the cancellation and click ‘Continue to cancel order’.
5. You will be asked to confirm the cancellation and click ‘Cancel order’.
6. You will receive a confirmation email after the ticket buyer has processed your cancellation, typically within 1-2 business days.
Please note that Ticketmaster’s cancellation policies can vary depending on the event, the venue, and the seating location, so you will want to make sure you understand all of the terms and conditions of your purchase before proceeding.
Additionally, Ticketmaster may charge a cancellation fee when applicable.
If you have any further questions or concerns, you can contact Ticketmaster customer service directly at 1-800-653-8000.
Does Ticketmaster send a confirmation email?
Yes, Ticketmaster typically sends a confirmation email after a purchase is completed. The email usually contains information about the order, including the event name, date, and time, as well as the seat number and transaction details.
In addition, there may be a link provided to print tickets at home or to download a mobile ticket. If tickets are being picked up at the venue, ticket pick-up information may also be included. If you don’t receive an email confirmation, check your spam folder first, to make sure it hasn’t been mistakenly routed.
You can also contact Ticketmaster customer service to inquire about your order.
Why won’t Ticketmaster let me cancel my listing?
Unfortunately, Ticketmaster does not allow users to cancel their listings after they have been purchased. This policy is in place to protect Ticketmaster users, ensuring that buyers are able to receive their tickets in a timely manner and sellers are not able to take advantage of buyers.
Cancelling a listing after it has been purchased could cause serious delays and potentially lead to buyers being unable to attend the event.
Ticketmaster does not want to see buyers or sellers face this risk, so they do not allow cancelled listings after purchase. If you wish to ensure that your listing does not go through, it is best to cancel before payment has been made.
What happens if I cancel Ticketmaster listing?
If you decide to cancel a Ticketmaster listing, you may receive a refund depending on the event, venue, product and timeframe. For example, if you cancel a ticket purchase within 24 hours of purchase, Ticketmaster generally offers a full refund.
In some cases, Ticketmaster may be restricted to issuing a credit in the event of a cancellation. Other factors that can impact a cancellation and subsequent refund may include venue restrictions, event restrictions, blackout dates and the age of a ticket.
Refunds may take up to 8 weeks to process. If you do cancel a listing, make sure you keep a record of your cancellation to help ensure that you get your refund as quickly as possible.
Can I cancel tickets I just bought on Ticketmaster?
Yes, you can cancel tickets that you just bought on Ticketmaster. In order to do so, you must first log into your Ticketmaster account. From there you can go to your order history and select the event you would like to cancel.
In the order details page, there should be an option to cancel your order. This process may vary a bit depending on what kind of tickets you purchased. You may need to enter the name or email of whoever purchased the tickets in order to cancel them.
Once you select cancel, you will receive confirmation that your tickets have been canceled. Please note that often there are cancellation fees applied so make sure to read the terms and conditions before canceling to avoid any unexpected charges.
How do I talk to a live person on Ticketmaster?
If you need to talk to a live person at Ticketmaster, the best way to do this is to call their Customer Service line at 1-800-653-8000. This line is open Monday through Saturday from 9 am to 9 pm ET, and Sunday from 10 am to 8 pm ET.
When you call the number, you will hear an automated message giving you instructions on how to reach a live representative. You may be asked to select from various options in order to be directed to the best point of contact for your specific issue.
It is important to note that you may be on hold for a few minutes as Ticketmaster receives a lot of calls each day, so be sure to have patience as you wait for a live representative.
Is Ticketmaster customer service 24 hours?
No, Ticketmaster customer service is not available 24 hours a day. The operating hours of Ticketmaster customer service vary depending on the country. In the U. S. , Ticketmaster customers can contact a customer service representative by phone between 10 am ET and 9 pm ET on Monday to Saturday and 12 pm ET to 8 pm ET on Sundays; however, some services may have different hours.
Ticketmaster also offers customer service through Email, Live Chat, Twitter and Facebook during normal business hours. Additionally, there are often resources on Ticketmaster’s website, such as FAQs and tutorials, that can help customers to quickly and easily find answers to their questions without contacting customer service.
Does Ticketmaster allow refunds?
Yes, Ticketmaster does allow refunds for certain types of tickets. Generally, the ticket purchaser must initiate the refund request within specified time frames which are displayed in the event details on their website.
Refunds are typically available for cancelled events, rescheduled events, or tickets that have not been printed or transferred to the recipient yet. It is important to note that some venues do not offer refunds even if they are permitted by Ticketmaster.
Please refer to the venue’s policies on their websites or contact the venue directly for more information, as each venue has different refund policies. Additionally, fees associated with the original purchase of the ticket will be refunded along with the ticket price.
Does Ticketmaster charge a fee to transfer tickets?
Yes, Ticketmaster does charge a fee to transfer tickets. The amount of the fee depends on the type of ticket and the nature of the transfer. For standard purchased tickets, the fee is usually around $4.
00 per ticket. If you are transferring tickets to another event, the fee is usually around $15.00 per ticket. For some special events, the fee may be higher. It’s also important to note that you may also be charged additional fees to complete the transfer or for other fees that are associated with the transfer.
You should review the terms and conditions associated with your particular ticket and transfer to understand the total cost of the transaction.
How can I get my money back from a concert ticket?
If you purchased an event or concert ticket and the event was canceled or postponed, the best way to get your money back is to contact the event organizer or ticket seller. This information can typically be found on the website of the event organizer or on the confirmation e-mail you received when buying the ticket.
Many event organizers and ticket sellers offer refunds, while some only provide refunds under certain conditions.
If you bought tickets through a third-party ticket seller, such as Ticketmaster, StubHub, or Vivid Seats, you should contact the ticket seller directly. Most ticket sellers provide a refund option, either as a full or partial refund, depending on the circumstances.
If all else fails, you can also contact the venue where the event was to take place directly. Many venues can provide ticket refunds, while some will require you to contact the original event organizer or ticket seller for a refund.
It is important to remember that these policies can vary from event to event. Therefore, it is critical for you to make sure that you know the refund or exchange policy of any events you purchase tickets for before buying them.
Being aware of any applicable policies can help ensure you have the best chance of getting your money back.
Can I transfer my e ticket to another person?
Yes, you can transfer your e ticket to another person in some cases. Depending on the airline or travel agency you purchased the ticket from, you may be able to transfer the ticket to another person.
This is typically done through the airline or travel agency’s customer support. In most cases, anyone to whom the ticket is transferred must provide their personal details, such as their name and passport information.
Additionally, any applicable fees or fare differences will likely be applicable. It is important to note that not all airlines and travel agencies allow transfer of e tickets, so be sure to check their policies before attempting to transfer your ticket.
Can I merge my 2 Ticketmaster accounts?
Yes, you can merge your two Ticketmaster accounts. To do this, you will need to contact Ticketmaster Customer Support directly by phone or online. You will need to provide proof of identity and the email addresses of both accounts.
Once the accounts have been verified, Ticketmaster can then begin the process of merging your accounts. Once your accounts are merged, you will only be able to access the account with the most recently updated email address and password.
Please note, you will also need to make sure that any tickets previously purchased with the two accounts are merged into one account otherwise they cannot be moved or transferred.
Can you use the same card on multiple Ticketmaster accounts?
No, it is not recommended to use the same card on more than one Ticketmaster account. Each Ticketmaster account is meant to be used by an individual person and using the same card on multiple accounts can lead to confusion and security issues.
For example, if one account holder purchases a ticket using the same card on multiple accounts, it can be difficult to know which account was used to make the purchase. Additionally, using the same card on multiple accounts can increase the risk of fraud and stolen information, as the card information is more likely to be stolen or used without authorization if it is connected to multiple Ticketmaster accounts.
To ensure safety and prevent fraud and confusion, it is best to use a different card for each Ticketmaster account.
Can I use someone else’s credit card on Ticketmaster?
No, you cannot use someone else’s credit card on Ticketmaster. Ticketmaster takes measures to protect its customers from credit card fraud and requires customers to use their own credit card for purchases.
Furthermore, in order to ensure that tickets are not resold at an inflated price, Ticketmaster will only allow the original purchaser to pick up the tickets. By verifying the credit card information of the purchaser, Ticketmaster is also able to prevent others from using someone else’s credit card to purchase tickets on their website.
For this reason, it is essential that customers use their own credit cards when making purchases on Ticketmaster.
Is it better to use the Ticketmaster app or website?
It depends on what you value in your ticket purchasing experience. If you need an efficient way to access all of the available tickets for an event, the website may be more beneficial. The website generally displays a more comprehensive list of tickets, offers discounts and loyalty rewards, and can often be purchased using all major payment methods.
The mobile app may be a better option if you’re looking for convenience. It offers quick event discovery, access to account features, and a streamlined checkout experience. You can also save your payment information to make purchases and get recommendations faster.
Ultimately, it comes down to personal preference and which features are the most important to you.
Can you change your email on Ticketmaster?
Yes, you can change your email on Ticketmaster. To do so, you will need to go to the Ticketmaster website and log in. Then, you can select “My Account” and select the “Profile” option. From here, you can update your email address and save your changes.
Additionally, you can update the other account information associated with your Ticketmaster account. This includes name, address, and phone number. Please note that your email address is what will be used to identify your account and it cannot be the same as any other Ticketmaster account.
What if I put the wrong email in Ticketmaster?
If you made an error when entering your email address into Ticketmaster, you should contact customer service as soon as possible. Most ticketing platforms have a dedicated customer service line or online help desk you can use to reach out to them.
Generally, you should state what happened, the order number, and the email address you used. You can then explain that you made an error with the email address and provide them with the corrected address.
Ticketmaster will usually be able to update their system and send the ticket information to your corrected address. If not, they may be able to help you to obtain a new ticket for your event.
Can you have multiple Ticketmaster accounts with the same phone number?
No, it is not possible to create multiple Ticketmaster accounts with the same phone number. Multiple accounts with the same phone number are not allowed for security purposes, as Ticketmaster can only verify the identity of one person for each phone number.
Individuals looking to purchase multiple tickets for events should use unique payment methods and shipping addresses, as each order is tied to an individual account. Additionally, Ticketmaster has implemented several security protocols to ensure that the accounts are secure.
These include requiring a unique password, providing a secure login page, and verifying identity with a one-time password after a login attempt. Ticketmaster also has safeguards in place to prevent fraud, such as two-factor authentication for account holders.
Why can’t I buy more than 2 tickets on Ticketmaster?
There could be a variety of reasons why you cannot buy more than two tickets on Ticketmaster. It could be that Ticketmaster’s event policies limit the amount of tickets that can be purchased by an individual.
For example, some events will have stringent anti-scalping rules that limit the number of tickets an individual can buy in order to prevent resellers from obtaining the best seats. It is also possible that the event has sold out and only two tickets are available.
Additionally, some events may have location-based restrictions that only allow ticket purchases in certain countries. Finally, it is also possible that your account has been marked as a high-risk one and Ticketmaster has implemented certain limits to protect your account.