Resetting your Fi collar is a simple process that can be completed in just a few steps. First, make sure the Fi collar is powered off completely. To do this, locate the collar’s power button and press and hold it for five seconds until the LED light turns off.
Once the collar is powered off, press the small factory reset button located next to the charging port on the underside of the collar. Hold this button for five seconds to initiate the factory reset process.
You’ll know that it has successfully reset when the LED light turns on and you can see the Fi logo on the OLED screen. Once this happens, your Fi collar has been successfully reset and you can proceed with set up.
Why does my fi Collar say offline?
There can be several different reasons why your Furbo Collar could be saying “offline”. It’s important that the Furbo Collar, the Furbo App, and your Wi-Fi are always connected. If any of them disconnect, your Collar could be saying “offline”.
The most common reasons are due to poor Wi-Fi connectivity or if your Furbo App (or device) has become disconnected from the Furbo Collar. The Wi-Fi signal may be too weak or too far away from the Furbo Collar to properly maintain a connection.
The Furbo App or device may have become disconnected from the Furbo Collar by either force quitting the app or turning off the device’s Bluetooth.
You can try to reconnect the Furbo App to your Furbo Collar by ensuring that the app is open, your phone/tablet has good signal, and your Bluetooth is enabled. Additionally, check to make sure your Wi-Fi signal is strong and that your Furbo Collar is in range of the signal.
If the steps above do not resolve your connection issue, please contact support for further assistance.
Does the FI collar work without Wi-Fi?
No, the FI Collar does not work without a WiFi connection. The FI Collar communicates via a direct WiFi connection and any features or data stored on the device relies on an active connection to the internet.
This allows the collar to communicate with and store data on an associated app, which provides critical information and tracking for optimal pet health and wellbeing. Without an active WiFi connection, the device is unable to collect or transmit data and in some cases, may cause the device to become unresponsive or not work properly.
Additionally, the associated app must be connected to the same WiFi network as the collars in order for any information exchanged to be accurate. Therefore, the FI Collar requires an active WiFi connection to fully utilize all of its features and capabilities.
How long does a fi collar last?
The lifespan of a fi collar will vary depending on its usage and care. Typically, fi collars are built with a long-lasting battery that can offer up to 4 weeks of use depending on the frequency of tracking your pet or administering medications using the collar.
You may also be able to recharge the battery for extended use if needed. Many owners swap out old collars with new ones every 6-12 months depending on usage, wear and tear, and other factors. Additionally, if the collar takes a lot of wear and tear along with exposure to water through rain or swimming, the life may be decreased.
Therefore, it is important to clean and maintain the collar regularly and make sure it is free of any dirt and debris that could cause damage to the device.
Do Fi collars have a warranty?
Yes, Fi collars offer a one-year comprehensive warranty that provides coverage against manufacturing defects. Additionally, any customer who is unsatisfied with their Fi collar or Fi subscription can return the device within 30 days of purchase for a full refund.
The Fi collar’s warranty does not cover things such as damage from normal wear and tear, water damage, accidental damage, neglect, misuse, and unauthorized modifications or repairs. In the event that the Fi collar needs repairs that are outside of the coverage of the warranty, Fi offers a Repair service at an additional cost.
If you have any further questions, Fi’s customer service team is available to help.
How do I know if my fi collar is charging?
If you’re trying to determine whether your fi collar is charging or not, there are several ways you can do so. The most effective method of identifying whether your collar is charging is to ensure that the charger itself is illuminated and functioning.
If your charger is blinking or pulsing, this is an indicator that your collar is actively being charged. Additionally, you can also easily check if your charger is properly connected to your collar by removing the charge cable, then plugging it back in again to make sure that both contacts are fully secured.
Furthermore, depending on the model of your collar, you can also use the accompanying app to monitor your device’s battery life. Through this app, look for an icon depicting a battery with a percentage value adjacent to it – if the number indicates a ‘charger’ icon, this is another indicator that your collar is actively charging.
Additionally, you can also look for any visible indicators on your collar to check if it’s charging. Usually, this is represented by a green, series of pulses around the main control button. If the green light is flashing gradually, then this is an indicator that your collar is indeed receiving power.
By following these methods, you can effectively determine whether your fi collar is in the process of charging or not.
Which is better Fi or whistle?
This answer depends on the needs and preferences of the individual. Fi offers unlimited data and no long-term contracts, while Whistle offers a range of packages with added services and support.
Fi offers flexible payment schedules, so you can adjust your plan according to your usage. It also offers perks such as data rollover, usage alerts, and discounts with Google One. You also get device protection and international access at no additional charge.
Whistle offers device protection, quality customer service, and access to both Apple Music and Spotify Premium for no extra cost. It also offers discounts for Multi-Line plans, and you can add more lines to your account for extra savings.
Ultimately, the decision comes down to the user. If you focus on cost-saving, Fi might be the right choice; if you value quality customer service and added perks like access to music services or device protection, Whistle could be a better option.
How much is fi collar monthly?
The cost of investing in Fi Collar is based on your pet’s specific medical needs and age, as well as your budget. The monthly cost for a Collar plan generally ranges from $45-$85 per month and can vary depending on the coverage you choose.
All plans include unlimited visits to a vet for office visits and telemedicine, plus access to thousands of pharmacies and discounts on many common medications. Additionally, you can add optional coverage such as an accident plan or a chronic illness plan to your Collar plan, which may increase the monthly cost.
How accurate is Fi dog collar?
The Fi Dog Collar is very accurate when it comes to tracking your pup’s location and monitoring their activity level. The collar uses GPS and GLONASS satellites to track a pet’s location in real-time, allowing you to know exactly where they’re at all times.
The collar also uses a 3-axis accelerometer to track an animal’s activity level and send alerts if it detects something out of the ordinary. Additionally, the accompanying app uses an AI-driven algorithm that can tell the difference between walking and running, helping pet parents better monitor how much exercise their dog is getting.
Overall, the Fi Dog Collar is a reliable tracking device that provides pet parents with an accurate assessment of their pet’s location and activity level.
Can you replace Fi collar?
Yes, you can replace Fi collar. Depending on the specific model of collar and where it was purchased, the process for replacing Fi collar will vary. If you are unable to obtain a replacement part from Fi directly, then you may be able to source one from another authorized dealer.
In many cases, it will be necessary to contact the customer service team of the retailer from which you purchased the collar in order to arrange for a replacement.
If you are looking to replace a Fi collar yourself, there are several steps you will need to take. First, check the specific instructions that came with the collar in order to determine which screws or fasteners to remove in order to access the unit.
You will then need to either uninstall the collar or unscrew it in order to open it and access the inside. Then, carefully remove any screws or fasteners holding the unit together in order to gain access to the circuit board and other components.
Once those components have been removed, you can replace the defective collar with a working one. Finally, reassemble the unit in the reverse order of how it was dismantled and test out the new collar.
Can you attach Fi to a harness?
Yes, it is possible to attach Fi to a harness. Such as a compatible Fi harness, which has a Fi mount that attaches securely to the back of your harness, or a custom made harness with Fi-specific openings.
Additionally, some harnesses come with straps or mount clips that allow you to use existing mounts and clip your Fi to the harness. Regardless of which option you choose, it is important to make sure your Fi is securely attached and that you have a hands-free experience.
To ensure that, you can double-check the connection and tension of the straps before going out on your next adventure.
How do you remove a cone from a dog’s head?
Removing a cone from a dog’s head can be achieved by, first, consulting a veterinarian in order to ensure the cone should, in fact, be removed. If the vet approves, the next step is to put the dog in a comfortable and familiar environment, and to make sure they are surrounded by familiar people and things, as this will help to reduce their stress.
Next, ensure that the dog is physically comfortable and monitored. Then, reassure the dog with calming words and calm contact, like petting or scratching the area behind the ear. Give treats for calming immediatly after the cone is taken off.
If the dog reacts negatively and attempts to scratch at the site, distract by tossing and toy or treats in the opposite direction, then resume calming talk and contact and reward with treats. In order to prevent reinjury, monitor the dog’s activity and keep them from jumping, digging or running too much following the cone’s removal.
Finally, contact the veterinarian for any follow-up treatment or further recommendations for care.
What do Fi Collar lights mean?
Fi Collar lights are a feature on the Fi Smart Dog Collar, which is a high-performance pet tracking system. The lights on the collar serve as visual cues to help your pet stay safe and avoid triggers for anxiety, stress, or territory protection.
The four lights on the collar are Blue, Green, Yellow, and Red. Each colour has a different meaning:
Blue: This colour indicates that the collar is actively tracking your pet using GPS and that it is connected to the Fi app.
Green: This colour indicates that your pet is within the Virtual Fencing boundary that you’ve set up. It also means that they haven’t gone outside of the designated area.
Yellow: This light will turn on after your pet has been stationary for a predetermined amount of time. It is a sign that your pet hasn’t moved, or is in an area with poor cell service, and you can check on them to make sure they’re doing okay.
Red: This light indicates that your pet has gone outside of the safe zone. It is also an indication that the battery is running low, and that you should check or replace the battery as soon as possible.
How do I connect my Fi Collar to Wi-Fi?
To connect your Fi Collar to Wi-Fi, you’ll need to do the following:
1. Download the Fi App on your smartphone and create an account.
2. Turn on Bluetooth on your smartphone, and open the Fi App.
3. Power on your Fi Collar and wait for it to initialize.
4. On the Fi App, select the ‘Connect Collar’ option.
5. When prompted, press the Fi Collar button for three seconds until a ‘beep’ is heard.
6. You’ll then see the ‘Connecting to Wi-Fi’ page on the Fi App.
7. Select your home Wi-Fi network from the list and enter your Wi-Fi password.
8. After a few moments, you’ll receive confirmation that your Fi Collar is connected to Wi-Fi.
That’s it! Your Fi Collar will now be able to communicate with the Fi App and access the internet.