If you have an Xfinity WiFi white box (also known as an Xfinity Wireless Gateway) you can reset it by following the steps below:
1. Unplug the power cord from the Wireless Gateway.
2. Wait 20 seconds before plugging the power cord back into the Wireless Gateway.
3. Wait at least another two minutes while the reset process completes. During this time you may see blinking lights.
4. Once the blinking stops, all the lights should remain lit up on the Wireless Gateway. At this time, it is reset to the factory-default settings.
If you need to access the Wireless Gateway to change or update any settings or if you are setting it up for the first time, you can use the ‘Find My Gateway’ tool at the Xfinity website to help you connect.
Alternatively, an Xfinity representative can help you access and configure your modem. Simply call the Xfinity customer service line at 1-800-xfinity and an agent will be able to help you with any issues you may have.
What does white light on WIFI box mean?
White light on a WiFi box typically means that the box is connected to the internet and is working properly. Depending on the model of the WiFi box, the white light may indicate that the box is broadcasting a WiFi signal as well.
Additionally, white light may represent a specific WiFi network bandwidth status, such as a connection to a 2.4 GHz network or a connection to a 5 GHz network. If the white light is flashing, it typically indicates that data is being transmitted or received.
In some cases, even if the WiFi box is connected to the internet, but not broadcasting a signal, the white light may be on. It is also possible that the light may be off, despite the box having a connection to the internet and that a different color may indicate that a connection is in progress.
In order to further understand what the white light indicates, you should consult the user manual and/or manufacturers website of the specific WiFi box.
What color should the light on my Xfinity router be?
The light on your Xfinity router should be green when the router is powered on and successfully connected to the internet. The light should be solid green, and if the light blinks, it means the router is sending or receiving data.
Additionally, the light should be amber if the router is powered on and unable to connect to the internet, and red if the router is not receiving power.
How do I fix Xfinity Wifi no internet connection?
Fixing your Xfinity Wifi no internet connection can be a tricky task, but it’s possible with the right steps. First, you should check if there’s an outage in your area and if there is, contact your internet service provider to fix it wherever possible.
If there is not an outage, check if your internet cable and power cables are properly connected to the modem. Unplug them and plug them back in accordingly.
If that didn’t help, access your router settings and check for any router issues and do necessary configuration. Also, ensure that the SSID and password are correct in the router settings and check if your router is selected as the primary connection from the internet settings.
Finally, reset your modem and router if necessary. If you cannot reset them, get in touch with your internet service provider or have their technicians look into the issue.
With these steps, you should be able to fix a Xfinity Wifi no internet connection issue.
What lights on my modem should be on?
It depends on the type and model of your modem. Generally, the following lights should be on:
-Power: This indicates that your modem is receiving power and is on.
-DSL or Internet: This indicates that your modem is connected to your internet connection.
-LAN: This indicates that your modem is connected to your local network.
-Wireless: This indicates that your modem’s Wi-Fi radio is powered on and broadcasting.
-WAN/Internet|: This indicates that your modem is connected to the internet.
In addition to the typical lights, some modems may also have more advanced lights that indicate a variety of information and statuses. Depending on your modem model, these lights could include indicators for Wi-Fi activity, port status, connection type, and various other diagnostics.
Refer to your modem’s manufacturer or user manual for more information about the lights that correspond to your model.
What happens when I press the WPS button on my router?
Pressing the WPS (Wi-Fi Protected Setup) button on your router will initiate the process of connecting your wireless devices to your router without having to enter your Wi-Fi network password. The router broadcasts a signal which your device can detect and prompt you to enter a unique 8-digit PIN code.
Once the PIN is entered, the connection is established and your device is now connected to the Wi-Fi network. WPS connection also helps you to easily connect your devices to the same wireless network and signals your router to provide the highest security level for the connected devices.
How do you know when a router goes bad?
Including a complete loss of power or connectivity, an inability to access the internet, slow performance or connection speeds, regular LED diagnostic lights that are off, overheating, interference with other wireless devices, and random resets or shutdowns.
If you suspect your router is going bad, you should first try restarting the device. If that does not resolve the issue, it may be necessary to replace the router components or the entire device itself.
If a complete replacement is necessary, it may be cost effective to buy a new router. Deleting old connections, disabling unused features, updating firmware and ensuring channel overlaps are reduced may also help resolve any issues.
How do I reboot my modem?
In order to reboot your modem, you will first need to unplug the power cord from the modem itself. Depending on the make and model of the modem, the power cord will either be a small cable with a USB connector at one end and the other end plugged into the modem, or it will be a larger power cord plugged into a power socket at one end, and into the modem at the other end.
Once you’ve safely unplugged the power cord, leave it unplugged for approximately one minute before plugging it back into the modem. Wait another minute for the modem to fully reboot, during which time all the indicator lights on the modem (if present) will be completely off.
Once the lights have returned and are stable, the modem should be powered back up and ready to use.
What should lights on Xfinity modem look like?
When the lights on your Xfinity modem should look like depends on the model of your device. Generally, there should be five lights on the modem. A power light, a receive light, a send light, a Wi-Fi light and an online/US/DS light.
The power light should be solid green, indicating that the device is turned on properly. The receive light should flash green, indicating that your modem is sending and receiving data from the internet.
The send light should be steady green when there is a consistent flow of data between the modem and the router. The Wi-Fi light should be lit when the modem is enabled for the wireless connection. The online/US/DS light should flash green for a few seconds when the modem successfully connects to the internet, and then stay steady green.
If any of these lights are not lit or stay lit, it could indicate an issue with the modem that should be addressed.
Why is my Xfinity router solid orange?
If the light on your Xfinity router is solid orange, this indicates that the router has lost its internet connection. The most likely explanation is that your modem or internet service has experienced an outage.
You can check the outage status of your area by visiting the Xfinity website or by contacting customer service. Additionally, you can check to make sure all of your cords are properly plugged in and that all of your devices (modems, routers, and set top boxes) are powered on.
If the outage is still not resolved and the light remains orange, you may need to reset your modem and/or router by pressing the reset button. Be sure to follow the manufacturer’s directions for resetting your devices.
How do I fix the orange light on my router?
If you are experiencing an orange light on your router, there are a few ways to troubleshoot this issue. First, you should check to make sure that all of your cables are firmly inserted into the router, both on the power and internet sources.
If they are, you can try restarting the router. This can be done by simply unplugging the router from the wall and letting it sit for a few minutes. Then, plug it back into the wall and see if the orange light is gone.
If the orange light is still present, you may need to access your router’s user manual or manufacturer’s website to obtain specific instructions. This will help you to understand the issue and know how to properly address it.
Some common causes of orange lights on routers include incorrect configuration, incorrect firmware, or interference from nearby electronics.
Once you have identified the cause of the orange light, you can take the appropriate steps to fix it. For example, if the light indicates that there is interference from nearby electronics, you may need to increase the distance between the router and the electronics, or adjust the settings on the router.
Additionally, if you identify incorrect configuration as the issue, you may need to reset the router and reconfigure the settings.
Regardless of the cause, following the instructions in the user manual or studying the manufacturer’s website can help you to resolve the issue with your router and fix the orange light.
Why is my modem light orange?
The orange light on your modem indicates that it is in the process of establishing a connection to your Internet Service Provider (ISP). During this process, your modem may display an amber or orange light, which means it’s attempting to connect to your ISP’s network.
This usually only takes a few minutes depending on the signal strength in your area and the type of modem you have. Once your signal is established, the light will turn green or blue, indicating normal operation.
If it remains orange for too long, you may need to reset or restart your modem. You can also contact your ISP’s customer service team to troubleshoot the issue and help you get connected.
Why is my Xfinity WiFi light white?
The white light on your Xfinity WiFi router indicates that your router is online and properly connected to the internet. It also indicates that the router is ready to accept connections from any enabled device.
Since this is the default setting for most routers, it is likely that the light on your router is currently white in color.
A white light is also a sign that the router is broadcasting the correct wireless signal and is connected to any devices that may be connected to the WiFi network. Additionally, the white light shows that your router is configured correctly and that you are able to access the internet.
If your Xfinity WiFi light is red, orange, or flashing, it could indicate an issue with your router or connection. In these cases, it is best to contact your internet service provider to troubleshoot the problem.
Why is my WiFi connected but no internet?
There can be many reasons why your WiFi is connected but you don’t have internet access. One potential cause is a faulty router or modem. If your router or modem is faulty, it may only allow WiFi connection but no web connection.
To fix this issue, you can either try to reset the router or modem or contact your service provider to schedule a repair.
Another reason why you may have WiFi but no internet is if your router has too many users connected to it at the same time. If you are using a home router with a limited number of users, it won’t be able to handle all the traffic from everyone connected to it.
To fix the issue, you can try disconnecting some users from the network or upgrading to a router with more bandwidth.
In some cases, the WiFi itself may be the problem. If nearby networks are interfering with your network, your device may be able to make a connection but be unable to send and receive data. To fix this, you can try moving your router or using a different WiFi channel in the router settings.
Finally, your service provider may be having an outage or other issue that is preventing you from connecting to the internet. Contact your service provider to find out if any outages are currently in effect.
Why does my phone say no internet connection when I have WiFi iPhone?
When you experience an issue with your iPhone saying “No Internet Connection” while connected to WiFi, it could be due to a few factors. If you are using a mobile hotspot, check with your mobile carrier to make sure that your plan includes data for using the hotspot.
In addition, check to make sure your phone is connected to the correct WiFi network and there is a strong signal. If it is connecting to the correct network but there is still no internet connection, this could be due to a problem with the router or modem.
Make sure they are properly set up and all the cables connected correctly. Also look to see if your router or modem has been reset and a new connection needs to be made on the phone.
If all of the above has been checked and your iPhone still says “No Internet Connection” when connected to your WiFi network, the issue may be with the actual device itself. The first step would be to restart your iPhone to see if the issue resolves itself.
If that fails, try resetting your phone’s network settings. This can be done within the settings of your phone in the Reset section.
If resetting your phone’s network settings does not help, it is best to take your phone to an Apple Genius bar for troubleshooting. They will be able to look into the issue for you and help you get back up and running as soon as possible.
Why is internet not available?
There are a variety of reasons why internet may not be available in a particular location. Some common reasons include technical difficulties with a service provider, excessive internet traffic in a certain area, disruption from inclement weather or other environmental conditions, power outages, hardware and software issues, inadequate infrastructure or a combination of any of these.
In some cases, local governments may even place restrictions on internet access for certain regions or for certain services. In addition, certain areas may not have any access to the internet due to lack of infrastructure or the expense of setting it up.
Additionally, the distance between devices and the nearest access point (such as a router, modem, or access point) can prevent a connection from forming, especially in rural or remote areas.