If you purchased your Kobalt tool and need to return it due to it being broken, you’ll need to contact Kobalt directly. Start by navigating to the Kobalt website and login to your account (or register an account, if you haven’t already).
On the left of the page, you should see links to “Contact Us” and “Customer Care”. Click “Contact Us” and you’ll be given a range of options on how to reach customer service, such as by phone or email.
Once you have requested your return and received return authorization, you can then ship the tool back to Kobalt. The company must receive it within 14 days, or else you’ll be ineligible for a refund.
Make sure also to package the tool securely and include all accessories and users guide, as well as a copy of the original invoice. Once Kobalt receives the return and confirms it is broken, your request will be processed and you’ll receive a refund within three to seven business days.
Do I need to register my Kobalt power tools?
You do not need to register your Kobalt power tools in order to use them. However, registering your tools can have several benefits. Registering your tools can help you keep track of your ownership and receive important updates on tool performance and product safety.
Additionally, if you register, you will be eligible for the Kobalt product guarantee, where if a tool ever fails, you can receive a free replacement of an equivalent Kobalt product. Lastly, you will also gain access to a customer service line for any technical assistance or maintenance needed.
Registering your new Kobalt tools is a quick and easy process and can provide you with useful benefits, therefor it is recommended.
Do I need a receipt for Kobalt warranty?
Yes, you will need to provide a receipt for the product in order to submit a warranty claim for any Kobalt products. When filing a claim, a receipt proves that you are the original purchaser of the product, and allows Kobalt to quickly validate the date of purchase and product purchased.
Without a receipt, the warranty claim process can take longer, as the warranty and products purchased will have to be validated through other means and could result in possible delays. Therefore, to ensure that the warranty process runs as quickly and smoothly as possible, it is always best to keep the receipt of purchase with you.
How do I contact Kobalt manufacturer?
The best way to contact the Kobalt manufacturer is by phone. Their customer service team can be reached at 1-800-445-6937. This phone number is available from 8am to 8pm EST, Monday through Friday. You can also reach them via email at kobalt@kk. com.
This email address should be used for non-urgent inquiries. For urgent inquiries, please call the customer service number listed above.
Another option for contacting the Kobalt manufacturer is through their website. On their website, there is a Contact Us form which is located at the bottom of every page. You can use that form to submit an inquiry or request to the customer service team.
The website also has an FAQ page where you can find answers to common questions, as well as an online chat feature where you can get assistance.
Although contacting the Kobalt manufacturer is best done via the methods mentioned, if you need to contact them quickly, you can also visit a local Kobalt store. There, you can speak with a Kumlt representative and get help with any inquiries or issues you may have.
What is the warranty on a Kobalt 80 volt battery?
Kobalt offers a 5-year warranty on its 80v lithium-ion batteries. The warranty covers all defects in material and workmanship, including warranty labor costs, under normal use for the duration of the warranty period.
The warranty does not cover any damage caused by misuse of the product, unauthorized modification, unauthorized repair or improper storage. If any part of the battery fails to function correctly through normal use, Kobalt will repair or replace it free of charge.
Additionally, if any part of the battery fails due to non-conformance to relevant safety regulations or product standards, Kobalt will repair or replace it free of charge. Finally, if the battery becomes defective or fails due to a manufacturing defect, Kobalt will repair or replace it free of charge.
Is Kobalt a Lowes brand?
No, Kobalt is not a Lowe’s brand. Kobalt is owned by Stanley Black & Decker and is their line of professional-grade tools, storage and garage organization products. The company has been around for over a century and is known for its durability and quality.
Lowe’s does carry some Kobalt product within its stores, but is not the exclusive provider. Some of the other retailers carrying the brand include Amazon, The Home Depot, and Menards.
How do I warranty My Kobalt battery?
To warranty your Kobalt battery, you will need to be sure to register it with Kobalt after purchase. To register your battery and activate your warranty, you must complete the online warranty registration form and submit it with proof of purchase within 30 days of the purchase date.
Once you have registered your battery, you can rest assured that you are fully covered and protected against any defects or malfunctions that may arise in your Kobalt battery over the course of its warranty period.
With your registered battery, you will be able to obtain free replacement or repair of parts or full battery replacement, free of charge, should your battery malfunction during the warranty period. Kobalt also offers a money back guarantee if you are dissatisfied with your purchase for any reason.
Can Kobalt batteries be rebuilt?
Yes, Kobalt batteries can be rebuilt. The process of rebuilding a Kobalt battery involves replacing some of the internal components and adding new cells. The cells are then connected together to form a single battery pack.
Generally, the cells used for a Kobalt battery rebuild are LiPo (Lithium Polymer) cells, which offer a much higher energy density compared to the traditional NiMH (Nickel Metal Hydride) cells used in many battery packs.
The replacement cells can be purchased online, and they can be wired into the pack using a simple soldering iron and some solder. Once the cells are connected, the entire pack should be fully tested before being put back into service.
Alternatively, some companies may offer to rebuild a Kobalt battery by replacing all of the cells with NiMH cells, however, this approach may not provide the same capacity and performance as LiPo cells.
Are Kobalt Tools Made in USA?
No, Kobalt tools are not made in the United States. The tools are manufactured in Taiwan and China. However, they are designed in the United States and many of the tools are sold to consumers through Lowe’s, the American home improvement store chain.
Despite not being made in the US, the quality of the tools is exceptional and Kobalt has become a very popular brand in the US. All of the tools are backed by a lifetime warranty for users’ peace of mind.
Why is my Kobalt 80V battery not charging?
If your Kobalt 80V battery is not charging, it could be caused by a few different factors. Firstly, make sure that the battery is compatible with the charger. In some cases, Kobalt batteries have a different connector type than other 80V batteries and won’t be compatible with other chargers.
Secondly, the battery or the charger could have an internal fault or some dirt and dust could have built up and is preventing the connection needed for a successful charge. If that’s the case, you’ll need to look at the instructions and see how to clean the battery or the charger.
Third, the charge may be failing due to the battery’s internal components not working as they should. This will usually require professional inspection or replacement of the battery. Finally, if your battery is still under warranty, contact the manufacturer’s customer service team, who can advise you on the best course of action.
Does Kobalt Tools have a warranty?
Yes, Kobalt Tools have a limited lifetime warranty on hand tools and power tools. This applies to products that were purchased from authorized Koabalt retailers and only applies to original purchasers.
The Kobalt Warranty covers functional parts that are found to be defective in material or sewing for the life of the product. This is applicable only if the tools have not been abused, misused, tampered with or incorrectly operated, stored, maintained or repaired.
The warranty does not cover batteries, chargers, outdoor equipment and accessories, product repairs and normal wear and tear.
In order to make a warranty claim, you will need to provide proof of purchase and the defective product to either provide to the retailer or to mail in to the Warranty Service Center. Once your product has been received, they will assess the defect or damage, and Kobalt will repair or replace the product at their discretion.
Please note that the Warranty Service Center is at the discretion of Kobalt and the decision of repair or replace will remain final.
How do I claim my Kobalt warranty?
In order to claim your Kobalt warranty, you must first locate your original sales receipt and register your product online within 30 days of purchase. Once registered, you will be provided with a warranty certificate from the manufacturer.
You can then use that certificate to submit a warranty claim using Kobalt’s online claim process. The online process requires you to enter the serial number found on the back or side of the tool, as well as product information.
You can then select which category of warranty your product falls into, such as service or repair, to receive further instructions. Follow the instructions and provide contact information, then submit your claim to be processed by the warranty team.
Once a claim has been submitted, Kobalt will contact you to arrange for the repair or replacement of your tool.
Is Kobalt owned by Lowe’s?
No, Kobalt is not owned by Lowe’s. Kobalt is a separate company operating under the Stanley Black & Decker corporation. Lowe’s is the largest retail customer of the Kobalt brand, but Lowe’s does not have ownership in the company.
Stanley Black & Decker has partnered with Lowe’s to provide the Kobalt products in stores, but Lowe’s does not possess any control over the design, manufacturing, or distribution of Kobalt tools and accessories.
Lowe’s has collaborated with Kobalt to create a website where customers can get more information, including product reviews. However, the Kobalt brand and all of its associated trademarks and copyrights remain with Stanley Black & Decker.