If you’re having difficulty accessing the Macy’s website, it’s possible that an antivirus program or firewall has blocked it. To unblock the website, you’ll need to make changes in your security settings.
To begin, open up your antivirus program and look for an option that says “Internet Security or Web Protection” or something similar. Once you’ve found it, you may need to locate an option to add a “trusted website” or an “exception”, such as an “allow list” or “safe list”.
Open the list, and then add the Macy’s website URL to the list.
You may also need to check your firewall settings to make sure the Macy’s website is not being blocked. Open up the firewall settings, search for your firewall’s section on Website Blocking, Internet Security, or Web Protection.
Then, find the option to add exceptions or a “trusted website” and add the Macy’s website to the list of approved websites.
Once you have added the website to your security program and firewall, you should be able to access the Macy’s website. If you are still having difficulty accessing the website, try disabling your antivirus temporarily to see if it is blocking the website.
If the issue persists, contact your system administrator or the technical support team of your antivirus program or firewall program for further assistance.
Can I pay my Macy credit card online?
Yes, you can pay your Macy credit card online. You can use the web browser on your computer to log in to the Macy’s website with your account information. Once logged in, you can pay your Macy credit card balance from the Payment Options menu.
You can also pay your Macy credit card online by linking your account to your bank account and making payments electronically. Additionally, you can pay your Macy credit card bill by phone, or you can send a check or money order at the address provided on the back of your statement.
How do I get through to Macy’s customer service?
Getting in touch with Macy’s customer service is relatively easy and straightforward. Firstly, you can call their customer service department. The customer service phone number is 1-800-289-6229. Another way to get in touch is via Macy’s Live Chat, which is available on their website.
If you prefer to email, you can contact them at macys_feedback@macys. com. You can also send mail to their headquarters in Cincinnati, Ohio. Whichever method you choose, the customer service team is available 24/7 to provide assistance and answer any questions or concerns you may have.
What is Macy’s customer service number?
Macy’s Customer Service number is 1-800-289-6229. This number is available 24 hours a day, 7 days a week and can be used to answer product and order inquiries, as well as assist with locating items in store and online.
You may also use this number to check the status of an order, enroll in the Star Rewards loyalty program, request a store credit, or register a return. If you have more questions regarding Macy’s services, please visit our website at www. macys.
com or visit one of our store locations nationwide.
Who owns Macy’s?
Macy’s is primarily owned by two separate entities – a consortium of hedge funds (led by Starboard Value LP) that collectively owns around 33% and the Department Stores Group, which is a holding company owned by the U. S.
department store chain Macy’s, Inc. The Department Stores Group is the subsidiary of Macy’s, Inc. that owns the chain’s trademark and other assets, such as its flagship store in New York City. Macy’s, Inc.
is currently owned by a group of investment firms and private equity funds such as Oaktree Capital Management and Blackstone Group Inc. who purchased a majority stake in the company in 2018. As of 2021, new investors have entered the Macy’s ownership group, such as Brookfield Asset Management and Simon Property Group, as part of a strategy to revive the iconic department store.
What bank is Macy’s credit card through?
The Macy’s credit card is offered by Citibank, N. A. Citibank is one of the largest banks in America and is known for its financial services, products, and online banking services. With its Macy’s card, customers can enjoy exclusive rewards and benefits such as special discounts, early access to sale and exclusive events, extended returns and discounts on delivery services.
Additionally, customers can receive special savings throughout the year, access to special financing plans and even have the ability to earn rewards points with almost every purchase. When customers opt to apply for the Macy’s card and are approved, their account will automatically be issued by Citibank.
Does Macys have customer service chat?
Yes, Macy’s does have customer service chat. You can easily reach them by going to the Contact Us page on their website and clicking on the “Live Chat” button. This will open a new window where you can type in your message or question and an agent will help you as soon as possible.
You can also call their customer service hotline or email their customer service team with any questions or concerns. Additionally, many Macy’s locations offer their own customer service desks where you can speak with an in-store representative.
How do I find my Macy’s account number?
If you have a Macy’s Credit Card, your Macy’s Credit Card account number is the same as your Macy’s Credit Card account number. You can find your account number on the front of your Macy’s Credit Card.
If you are registered at Macy’s. com, you can locate your account number by accessing the Account Summary page in My Account. To do this, log into your Macy’s account and select My Account, then select Account Summary.
You will see your account number listed near your address information, under the title “Account”.
You can also find your account number by calling Customer Service at 1-800-289-6229. When you call, an associate will be able to provide you with your account number.
How do I call in sick at Macy’s?
If you need to call in sick for work at Macy’s, there are a few steps that you should take.
First, it is important to call your supervisor as soon as possible. Inform your supervisor that you are not feeling well and that you will not be able to come in to work on the scheduled day. Depending on the policy of your specific store, you may need to provide a doctor’s note upon returning to work.
Make sure to include your name and the date of your absence in the phone call.
If it is during regular operating hours, you should also call the store’s main phone number to inform the person on the service desk at the management office of your absence. If a manager is not available, leave your name and a contact number on their answering machine.
If you can, send an email to your supervisor or leave a voicemail with a detailed message, including expected days off and if you need help in covering assignments.
Finally, make sure to contact fellow employees who you will be relying on to cover assignments while you are out so they are aware and are able to adequately cover the shift.
By following these steps, you can make your absence from work easier for both you and your supervisors.
Can I pay my Macy’s bill over the phone with debit card?
Yes, you can pay your Macy’s bill over the phone with a debit card. To do so, simply call Macy’s customer service at (888) 257-6757 and indicate that you would like to make a payment on your Macy’s account.
During the call, you will need to provide your card details, along with the amount you would like to pay. Make sure to have your account information ready beforehand, as well as the exact amount due.
The customer service representative will be able to process your payment right away and your balance will be updated. Please note that you may incur a convenience fee when paying by phone.
What credit score is needed for a Macy’s credit card?
The exact credit score needed for a Macy’s credit card varies depending on the type of card and the issuer. Generally speaking, the lowest credit score to qualify for a Macy’s credit card is around 650, while those with higher scores may qualify for higher-tier cards with more rewards and benefits.
According to the website’s disclosure, customers who have a good credit score, meaning between 670 and 739 points, may qualify for the Macy’s American Express Star Card, while those with excellent credit, meaning a score of 740 points or higher, may qualify for the Macy’s American Express Gold Card.
Each card offers different levels of rewards and benefits, so customers should read the details carefully to determine which card best meets their needs.
Is Macy’s American Express the same as American Express?
No, Macy’s American Express is a different product from American Express. Macy’s American Express is a co-branded card from Macy’s and American Express that customers may use to get the most out of their Macy’s shopping experience.
The card provides exclusive benefits and offers, including exclusive bonus point opportunities, promotional financing, and exclusive access to events and experiences. The rewards program associated with the Macy’s American Express card provides rewards such as Macy’s gift cards, free shipping, and easy returns.
Additionally, cardholders are eligible for discounts, bonus points, and offers at participating partners and locations. American Express, on the other hand, is a financial services company that provides a variety of payment products and services.
Its products are available in more than 130 countries, providing customers with the flexibility to choose the card or financial services they need.
Does Macy’s accept Afterpay?
Yes, Macy’s accepts Afterpay as a payment method in their stores and online! Afterpay is a payment service that allows shoppers to make purchases immediately and pay for them in four installments, without any interest or additional fees.
Shoppers can use Afterpay to pay for purchases up to $800, and all you need is a valid debit or credit card. When you shop at Macy’s, you can choose Afterpay at checkout to easily split your purchase into four interest-free payments.
All you need to do is select the Afterpay payment option at checkout, and the payment will be automatically split up into four installments, which you’ll pay over an 8-week period. To use Afterpay, you will also need to be at least 18 years old and have an approved Afterpay account.
Can I use PayPal credit at Macy’s?
Yes, you can use PayPal credit at Macy’s. You can use PayPal credit to pay for your entire purchase when you check out online or in-store when you pay with PayPal. When shopping online, you’ll need to select PayPal as your payment method and select “PayPal Credit” as your funding source.
In-store, you’ll need to select PayPal at checkout and enter your secure PIN. You can also use PayPal credit to make partial payments both online and in-store. To use PayPal credit in-store, you can either use a PayPal Credit promotional financing option or your PayPal Credit account.
With the promotional financing option, you need to apply at checkout and receive an approval code. With your PayPal Credit account, you can make payments directly from your PayPal Credit account at check out using your secure PIN.
How do I contact Macy’s for a lost order?
If you have lost an order placed with Macy’s, you can contact them directly using their customer service helpline. You can call them on 1-800-289-6229. Alternatively, you can contact them via the contact form on their website at Macys.
com/contact. Additionally, you can reach out to the customer service team via their live chat assistance found on their website. Their customer service team is available 24/7 to assist with any inquiries that you may have.
For online orders, please have your order number handy when calling Macy’s customer service team. You can also contact Macy’s through their social media channels such as Twitter and Facebook. The customer service team will be able to provide support regarding any specific questions you may have about your order or any other inquiries.
What to do if Macy’s package is stolen?
If your Macy’s package is stolen, start by contacting Macy’s customer service to file an inquiry. In your inquiry, provide your order number and the shipping address for the package. Have any additional information on hand that might help the customer service representative to identify the package, such as when you placed the order, the contents of the package, and the value of the items.
Once Macy’s customer service has received your inquiry, they will investigate further to see if they can locate the package. They may ask you to provide them with more details or they may go ahead and take action.
They may also put a trace out on the package or contact the delivery company to try and locate your order.
If the package cannot be located, Macy’s customer service may provide you with a full or partial refund depending on the details of your order and the delivery status. In some cases, they may also offer a replacement package.
It is important to keep in mind that the process may take some time and the outcome is not always guaranteed. Therefore, if your Macy’s package is stolen, filing an inquiry to customer service is an important step in trying to get your package back or to receive a fair resolution.
What is the Macy’s return policy?
The Macy’s return policy allows customers to return items with valid proof of purchase within 180 days of the original purchase date. Items must be returned in their original condition, with all tags attached, with the Macy’s original hang tag and with no sign of alteration.
In most cases, customers can either receive a full refund or store credit for the returned item. In the case of items that are returned with no receipt, store credits will be issued for the lowest sale price of the item.
Some items, such as furniture, mattresses, personalized and special order items, that must be ordered, are subject to different policies. For these items, contact the Macy’s Customer Service Department at 1-800-289-6229 for more information.
Can you return Macy’s online in store?
Yes, you can return Macy’s online orders in stores. When you make a purchase online, you receive an order confirmation email that includes a barcode. You can use this barcode to return your item(s) in any Macy’s store in the United States, Puerto Rico or Guam.
Upon returning your items, you will be reimbursed via the same payment method used to make the purchase.
Who services Macy’s credit card?
The Macy’s Credit Card is serviced by Synchrony Bank, a subsidiary of Synchrony Financial. The Macy’s Credit Card includes many features, such as no annual fee, a rewards program, fraud protection, and exclusive offers.
As a customer of the Macy’s Credit Card, you’ll get rewards points every time you make a purchase, with the points being redeemable for discounts on items from Macy’s. Plus, Macy’s will periodically send special offers to eligible Macy’s Credit Cardholders that can be used immediately at any Macy’s location or on Macy’s website.
Synchrony Bank also provides excellent customer service and round the clock access to your account. You can call Synchrony Bank at 1-866-513-6386 for any needs or concerns.