Canceling a ticket on StubHub is quite simple. To start, log into your StubHub account and navigate to your ticket order history. Here you should see a list of ticket orders that have been made. Look for the specific event and order number you would like to cancel, and select the “Cancel Order” option on the right side.
You will be asked to confirm the cancellation, and once you do, your order will be cancelled and the ticket will be invalidated. Your ticket will show up in the refund center, where you can process a refund within 14 days of cancellation.
You will get your refund as a credit onto your StubHub account, unless you used a gift card, promotion code discount, or fan code, in which case the refund will be given in the form of the original payment type.
Does StubHub have ticket guarantee?
Yes, StubHub has a ticket guarantee that allows customers to buy and sell tickets with confidence. With the StubHub ticket guarantee, customers can purchase tickets directly on the StubHub website with the assurance that the tickets they buy will be authentic and valid for entry to the game or event.
Customers can also sell tickets on StubHub knowing that if the tickets are not valid for entry, the buyer will receive a full refund. Additionally, StubHub customer service is available around the clock to answer any questions customers might have.
Can I change my mind about selling tickets on StubHub?
Yes, you can change your mind about selling tickets on StubHub. You simply need to log into your account and select the tickets you would like to cancel the sale for. Be sure to check for fees associated with cancelled sales as some fees may apply.
Additionally, you may need to wait for the cancellation to process, so it is best to cancel the sale as soon as you make the decision to do so. Once the sale is cancelled, you will receive a confirmation and the tickets will no longer be available to purchase.
How much does StubHub charge to cancel a sale?
StubHub charges a cancellation fee of 15% of the purchase price for all cancelled orders. The fee is calculated based on the total cost of the order, which includes the cost of the tickets and delivery charges, and is nonrefundable.
Additionally, the buyer is responsible for any refundable taxes and fees. If a sale doesn’t go through, you will not be charged a cancellation fee.
Can a StubHub buyer cancel an order?
Yes, a StubHub buyer can cancel an order. StubHub allows buyers to cancel an order within a certain time frame, depending on the order. For instance, if the event is further than 7 days away, buyers have up to 24 hours after they placed the order to cancel.
If the event is within 7 days, buyers have up to 4 hours to cancel an order. StubHub buyers can also cancel orders within 1 hour of the event, with a full refund. In order to cancel an order, buyers need to go to ‘My Account’ on StubHub then select ‘Orders’ and the event of their choice.
From there, select the ‘Cancel Order’ link on the right-hand side of the page. The StubHub buyer will then receive an email confirming the cancellation.
Are StubHub resale tickets legit?
Yes, StubHub resale tickets are legitimate and it is a safe way to buy tickets. StubHub is a third-party resale marketplace where people can securely buy and sell tickets for sports, music, and other events.
All tickets sold on the platform are backed by the StubHub guarantee, which means that all purchases are protected and valid for entry. Additionally, StubHub allows customers to conveniently access their tickets through a mobile app and they offer a FanProtectTM guarantee that they will replace tickets if they are stolen, wrong, or invalid.
Furthermore, StubHub has a team of customer service agents who are available to answer any questions and provide assistance throughout the transactional process. All in all, StubHub is a legitimate website where ticket buyers can safely purchase resale tickets with confidence.
What happens if buyer cancels on StubHub?
If a buyer cancels their purchase on StubHub, their full purchase price will be refunded to their original form of payment within 5-7 days. Additionally, any fees or charges associated with their order may be subject to change depending on their seller’s policies.
If a buyer cancels an order within 24 hours of the event, they will receive an In-Store Credit that is good for up to one year. In-Store Credit is typically offered when the event tickets have already been transferred to the buyer.
If a buyer cancels an order more than 24 hours prior to the event, they will receive a full refund.
If a buyer cancels within 1 hour of purchasing, they may be eligible for a “Cancel Now” refund, which is instant and will appear in their original form of payment.
If a buyer cancels after the event has already started or after the event ends, then the buyer will not be eligible for a refund. Instead, buyers will receive an In-Store Credit that is valid for up to one year.
This In-Store Credit can be used for future purchases. StubHub also reserves the right to assess cancelation fees and restrict refunds as outlined in their Terms of Use.
It is always best for buyers to make sure they can attend an event before making a purchase on StubHub. If a buyer cannot attend, it is recommended that they cancel their order as soon as possible for the best results.
What is the difference between deleting and deactivating a listing on StubHub?
The main difference between deleting and deactivating a listing on StubHub is that when a listing is deleted, it is permanently removed from the marketplace and cannot be reinstated. Deactivating a listing, on the other hand, will temporarily take down the listing and make it unavailable in the marketplace, but the listing can be reactivated at any time.
With deleting a listing, all ticket orders will be cancelled and the ticket printer will be notified and all funds associated with the listing will be released back to the seller. Deactivating a listing does not automatically cancel any existing ticket orders and can be reactivated if desired.
In addition, deleting a listing will cause the seller’s StubHub rating to be affected, though deactivating will not impact their rating. It’s important to take into consideration the impact on fans when considering either of these options.
If a listing is deleted, all currently pending orders will be canceled and any order history will be removed.
What is StubHub sell fee?
StubHub is an online ticket marketplace that charges sellers a fee for selling their tickets. The StubHub sell fee is the fee that sellers pay for listing tickets for sale on StubHub, and for using the platform to facilitate the sale.
The StubHub sell fee is typically a percentage of the overall sale price, which varies depending on the sale price of the tickets. Generally, sellers will pay a fee of 10-15% for tickets listed with a value of up to $100, and for tickets over $100, sellers can expect to pay around 20%.
The StubHub sell fee also includes a $2 listing fee when tickets are initially listed for sale.
StubHub also offers a Seller Protection Plan, which protects the seller in cases of cancelled events, non-delivery of tickets, or other buyer issues. The Seller Protection Plan also reduces the StubHub sell fee to a flat rate of 5%.
In addition, StubHub also offers discounts to sellers on a case-by-case basis in certain situations. Depending on the situation, sellers may be able to receive up to a 10% discount on the StubHub sell fee.
Overall, the StubHub sell fee is a fee that sellers pay for the platform to list tickets for sale and process payment for the sale. The sell fee ranges from 10-20%, with a Seller Protection Plan offering a flat rate of 5%, along with possible discounts in certain cases.
Can I cancel a StubHub listing?
Yes, you can cancel a StubHub listing. To do so, please log in to your account, go to the “My Tickets” tab, and locate the listing you want to cancel. Once you find the correct listing, you can then click the “Cancel Listing” button, confirm the cancellation, and the listing will be removed from the site.
Please note that StubHub has fees associated with ticket cancellation and that fees are based on when and why the tickets are being cancelled. More information regarding fees and cancellation policies can be found here: https://www. stubhub.
com/legal/refund-exchange-policy/. If you have any additional questions or need some additional help, please do not hesitate to reach out to StubHub’s customer service team. They are always happy to help.
Can you trust buying tickets on StubHub?
Yes, you can trust buying tickets on StubHub. Unlike in the past, StubHub as a marketplace is now owned by eBay and is subject to their regulations and security standards.
StubHub has been able to provide a guarantee for all buyers and sellers, ranging from secure transactions and refunds to the delivery of authentic tickets. Buyers can also easily use a variety of payment methods including debit, credit, PayPal and Apple Pay.
Additionally, StubHub’s FanProtect Guarantee ensures all transactions are safe and secure.
Overall, StubHub has become a major player in the industry, setting the bar high with their trust and security features. This makes it a reliable and safe option when buying tickets online.
Does StubHub refund and reliable?
Yes, StubHub is both reliable and offers a refund policy. The StubHub Refund Policy ensures that customers can receive a refund within certain conditions, such as if an event is canceled or rescheduled, if tickets are unauthenticated, or if your purchase is eligible for a FanProtect™ Guarantee refund.
If a customer does not receive their tickets within two days prior to the event, StubHub also provides a 24/7 customer service team to assist with ticket solutions, or a full refund. Furthermore, StubHub has an A+ rating from the Better Business Bureau and is certified to the highest security standards to protect the customers against fraud.
What does it mean to deactivate a listing on StubHub?
Deactivating a listing on StubHub means that a seller is opting to no longer make their tickets available for purchase on StubHub. The seller will no longer receive inquiries about their tickets or other notifications about the listing.
Once a listing is deactivated, it will no longer be visible to customers looking to purchase tickets on the StubHub platform. This option is available to any seller who has listed tickets on StubHub.
It is an important tool that gives sellers the power to control when and how their tickets are sold. Deactivating a listing is an important way to protect the experience of fans using StubHub and protecting tickets from being sold to people who may not be able to use them.
Does StubHub give you your money back?
Yes, StubHub offers a FanProtect Guarantee that ensures you will get your money back if your order is not valid or is not fulfilled. If your order is not valid, meaning you never received a ticket, StubHub will refund the cost of your order.
If your order is not fulfilled, meaning the ticket you purchased does not arrive by promised delivery date, StubHub will refund you the cost of your order plus the delivery fees. If there is an issue with your ticket, StubHub will make sure you get into your event or you will get your money back.
The guarantee covers tickets to any event worldwide backed by company’s full strength. The purchase is also covered by a TicketAssure insurance policy to cover event cancellation.
Is StubHub a trusted seller?
Yes, StubHub is a trusted seller. Established in 2000, StubHub is an online ticket marketplace that allows anyone to buy and sell tickets to live events. It guarantees that all tickets sold on their website are valid and authentic and usually offers a full refund if a purchased ticket is found to be fake.
The company also has a comprehensive, customer-friendly buyer protection plan that ensures buyers feel comfortable with the site’s secure payment system and in-house customer service team. Additionally, StubHub has consistently earned top customer satisfaction ratings on review websites such as TrustPilot and Yelp, and most reviews focus on StubHub’s simple and secure process, wide selection of tickets, and helpful customer service agents.
All in all, StubHub is definitely a trusted seller that’s been around since 2000 and has an excellent reputation with its customers.
How does StubHub ticket sales work?
StubHub ticket sales work by providing a user-friendly online marketplace for buying and selling tickets to events. On the StubHub website, consumers can search for tickets to a specific event and purchase tickets at a variety of prices.
When purchasing tickets on StubHub, consumers are protected by the FanProtect Guarantee, which guarantees the authenticity of tickets purchased, as well as the original agreed-upon price.
Additionally, StubHub provides a platform for ticket holders to list and sell their tickets to events. Ticket holders can list tickets on the StubHub website and set the ticket price, waiting for other buyers to purchase the tickets at the listed price.
If a buyer purchases a ticket from a ticket holder, StubHub will receive a commission from the ticket holders sale.
It’s also important to note that StubHub also offers a variety of additional services, such as cancellations and refunds, customer support, and more. In addition to providing a platform for buyers and ticket holders to buy and sell tickets, StubHub prides itself on the customer service it provides.
StubHub strives to provide a safe and secure online marketplace for ticket sales.
Is StubHub trustworthy for tickets?
Yes, StubHub is a reputable and trustworthy source for tickets. Taking the necessary steps to ensure customers get what they purchase is their top priority. StubHub is one of the largest ticket resale websites and has been in business for over 15 years.
They have a reliable customer service team that is available 24/7 to answer any questions or help with any issues. Additionally, they are affiliated with the National Association of Ticket Brokers, which is a “non-profit organization dedicated to establishing and maintaining high standards of ethics, integrity, and professionalism in the events ticketing industry”.
StubHub also provides a number of benefits to its customers such as a FanProtect Guarantee, which promises 100% money-back on all valid tickets if an event is canceled or the tickets are not valid. They also offer price-matching guarantees, so that customers can rest assured they are getting the best price on the tickets they are buying.
Overall, StubHub is a safe, reliable, and trustworthy source of tickets and is a great choice for anyone looking to purchase tickets to an event.
Why does StubHub not pay until after the event?
StubHub does not pay until after the event because they want to ensure customers are not put at risk by purchasing tickets to an event that was ultimately never held. By the seller not getting paid until after the event takes place, StubHub is able to make sure the seller is not receiving payment for tickets that may have either been sold in error, or for tickets to an event that already took place.
Additionally, StubHub wants to be able to catch any cases of ticket fraud. It is also important that StubHub delivers tickets as close to the event date as possible, in order to ensure that tickets are received by buyers in a timely manner.
By not paying the seller until after the event, they can ensure they are delivering tickets to buyers in a timely manner as well.