You have 30 minutes from the time of purchase to cancel and request a refund for your Ticketmaster order. To cancel and request a refund, you will need to contact Ticketmaster Customer Support at 1-800-653-8000 and speak to a representative.
However, it is important to note that not all orders are eligible for a refund. Some purchases are subject to refunds only if an event is canceled or postponed and refunds or exchanges are allowed. Please refer to the event page for more information on the refund policy for that event.
Does Ticketmaster have a 24 hour cancellation policy?
No, Ticketmaster does not have a 24 hour cancellation policy. Ticketmaster has a specific policy that applies to all purchases, which may vary depending on the type of ticket, the event venue, and other factors.
Generally speaking, Ticketmaster does not offer any refunds or exchanges, and all sales are final. However, some events may offer the option for refunds or exchanges, either for a fee or for free, depending on the event type.
It is important to note that such offers are not provided by Ticketmaster, and instead are determined by the event venue. Additionally, Ticketmaster will sometimes allow cancellations if the event is postponed or cancelled, or if there is a significant change in the artist for a show.
Be sure to read the Terms and Conditions for any purchase, as cancellation policies and terms may vary from event to event.
Can you cancel Ticketmaster tickets after buying?
Yes, you can cancel Ticketmaster tickets after you have purchased them. To do so, first log in to your Ticketmaster account. Then click the “My Account” tab and select the “My Tickets” tab. From there you can select the event tickets you wish to cancel and click on the “Cancel Event” option.
You may then choose from a list of available refunds. Note that Ticketmaster may charge a cancellation fee for some events. You may also receive a refund for the original ticket cost minus the cancellation fee, depending on the event.
In most cases, Ticketmaster will not refund any delivery, convenience, or any other fees. Ensure you read the fine print before you make a final decision. If you find that you need to speak with a representative, you can contact Ticketmaster at 800-653-8000.
Why won’t Ticketmaster let me cancel my listing?
Ticketmaster typically will not let you cancel your listing because it is part of the terms and conditions of their service. Ticketmaster enforces this policy to ensure that buyers and sellers can rely on the tickets being available for purchase/sale as advertised and to protect the overall integrity of their service.
Cancelling listings means that buyers can no longer purchase tickets from that listing, and sellers lose out on potential buyers and revenue. Ticketmaster also routinely reviews and investigates suspicious activity related to listings, which can also lead to their refusal to allow cancellations.
Will Ticketmaster refund tickets without insurance?
No, Ticketmaster generally does not offer refunds except under certain conditions or if you purchased refund protection. Refunds are not typically offered for event cancellations, transfers, or changes in lineup.
However, Ticketmaster may offer refunds in certain circumstances such as when an event is cancelled and not rescheduled or if a venue changes, and cannot accommodate the event. If an event is postponed, the ticket usually remains valid for the rescheduled date.
Refund protection, if purchased at check out, may provide a refund of your ticket’s face value, excluding fees, in certain circumstances. Ticketmaster also has discretion to offer refunds to customers in other exceptional circumstances.
If you feel there is an extenuating circumstance, you may contact Ticketmaster customer service to discuss.
How can I get my money back from a concert ticket?
If you have purchased a ticket to a concert and you can no longer attend, you may have the option to receive a refund and get your money back. This is dependent on the terms and conditions of the concert venue, as well as the refund policy of the company who sold you the ticket.
First, you should check the contract you have with the ticket seller to see if there are any specific conditions regarding refunds. Then, you should contact the concert venue directly to see what their refund policy is with regard to the tickets you purchased.
In some cases, the venue may allow for refunds for tickets or may be able to offer you other options.
If you are unable to receive a refund, then you should consider reselling your ticket if possible. You may be able to post it on an online ticket resale site such as StubHub or SeatGeak. Please keep in mind that if you do this, you may not be able to get the full value of your ticket back.
It is also important to note that some venues may not be able to offer refunds, but may allow you to exchange your ticket for a different one. This could involve exchanging your ticket for a future performance at the same venue, or a new one to another event held at the same venue.
Ultimately, the best way to get your money back from a concert ticket is to contact the concert venue and/or the ticket seller to determine their refund policy. This is the best way to understand what your options are and whether you have a chance of getting your money back.
Does Ticketmaster charge a fee to transfer tickets?
Yes, Ticketmaster does typically charge a fee to transfer tickets. These fees range in cost depending on the type of tickets and event, with most fees ranging from $5.00 to $15.00. In some cases, tickets may not be transferrable, or the fee to transfer may be higher.
It is also important to note that Ticketmaster does not always allow ticket transfers or does not always allow them for all events, in which case no transfer fees would apply. Additionally, the fee may vary if you are transferring the tickets through a third-party seller, such as another ticket broker, since they may charge their own fees on top of the transfer fees that Ticketmaster charges.
It is important to check with the ticket seller, as well as the venue hosting the event, for any and all fees associated with ticket transfers prior to processing the transfer.
Is there a contact number for Ticketmaster UK?
Yes, there is a contact number for Ticketmaster UK. You can call the Ticketmaster UK customer service centre at 0333 321 9996. The lines are open from 8am – 8pm Monday to Saturday and 9am – 7pm on Sunday.
You can also use the online help desk to answer any general queries or get assistance with ticket purchases. You can use the online help centre here: https://help. ticketmaster. co. uk/hc/en-us.
Can I cancel my ticket from Ticketmaster?
Yes, you can cancel your ticket from Ticketmaster depending on the show you are attending. Most tickets can be cancelled either online or over the phone by calling Ticketmaster’s customer service line.
To cancel online, sign in to your Ticketmaster account and select your tickets, then click the “Cancel Tickets” button. You will receive a refund for the ticket price less any service fees. To cancel over the phone, first give your event information to the representative, then request that they cancel the tickets.
Again you will receive a refund for the ticket price less any service fees. Keep in mind that not all venues and shows allow you to cancel your ticket, so check the specific policies of the individual show beforehand.
Can you cancel online tickets?
Yes, you can cancel online tickets. Depending on the ticket provider you are using and the type of ticket you purchased, you may be able to cancel a ticket online. The process for doing so will vary, so it’s important to check the fine print for the ticket provider you used.
Often, you can cancel your ticket through the ticket provider’s website or mobile app. In some cases, you’ll need to submit an online request or contact the customer service department in order to cancel your ticket.
The cancellation policy for each ticket vary, so be sure to read the details of the policy when purchasing your ticket. Typically, you’ll be required to pay a fee to cancel your ticket and you may be eligible for a refund if your ticket is canceled within a certain amount of time.
In some cases, you may not be able to cancel your ticket at all, so again, it’s important to read the cancellation policies of your ticket provider before making your purchase.
Does Ticketmaster allow refunds?
Yes, Ticketmaster does allow refunds in certain circumstances. Ticketmaster will provide a refund on tickets for events that have been postponed, rescheduled, cancelled, or significantly relocated with at least a 25-mile radius from the original venue.
Ticketmaster also allows refunds for events that are officially declared “non-appearance” by the artist, notes that a full refund may take up to 7-10 business days to process.
In some cases, the method of refund will vary due to the method of original payment. For instance, if your tickets were purchased with a credit card, Ticketmaster is able to directly refund the amount of the tickets back to your card.
However, if you purchased your tickets with cash, then the Ticketmaster refund would be issued in the form of a check or money order.
Though Ticketmaster does provide refunds in certain circumstances, the stated refund policy explicitly states that Ticketmaster is not obligated to provide refunds or exchanges due to an uncontrollable change in circumstance of the event or performance.
It’s important to double check the event’s refund policy if an extraordinary situation arises.
Do you have 24 hours to cancel Ticketmaster?
Yes, you are allowed 24 hours to cancel a Ticketmaster order if it is before the event date. You can cancel your order online by accessing your Ticketmaster account or contact them directly to cancel.
If you have purchased tickets with a credit card, you will have 24 hours since the time of purchase to cancel the order and receive a full refund. After that period, you must contact the respective venue to inquire about the cancellation and refund policy.
How long does a Ticketmaster refund usually take?
The time it takes for Ticketmaster to process a refund depends on the payment method used by the customer. If you made your purchase with a credit or debit card, your refund should appear within 5-10 business days.
If the purchase was made with gift cards, vouchers, or prepaid cards, it may take up to 20 business days. It may take an additional 3-5 business days for the funds to be available in your bank account after the refund has been processed.
The ticket purchaser should also keep in mind that some third-party tickets may not be eligible for refunds. For faster processing of your refund, it is recommended to contact Ticketmaster directly and explain your situation.