The Xbox Series S comes with a one-year limited hardware warranty. This limited hardware warranty covers the Xbox Series S console for any defects or malfunctions due to a manufacturing or workmanship error.
It does not cover any damages that are a result of abuse or misuse, or if any modifications were made to the system. To make a claim under the limited hardware warranty, you must contact Microsoft within one year of your original purchase.
Microsoft will repair or replace the console, or any components at their discretion. The cost of repairs under the warranty is covered by Microsoft, but customers may need to pay for shipping and handling.
How long is Microsoft Xbox warranty?
Microsoft Xbox products come with a standard 1 year limited hardware warranty. The warranty covers any factory defects and malfunctions for your product that occur during normal use. It does not cover customer-inflicted physical damage, issues caused by third-party software, or accessories and power cords.
The warranty also does not cover any loss or damage from accidents, misuse, abuse, neglect, mishandling, alteration, or acts of God.
If you are experiencing an issue with your Xbox product that is not covered by the standard 1 year limited hardware warranty, you may have additional coverage available through an Xbox Support extended warranty plan or Microsoft Complete extended service plan.
These plans can extend your warranty coverage for up to 3 years. You can find more information about these plans on the Xbox Support website.
How do I know if my Xbox is still under warranty?
Checking the warranty status of your Xbox is a relatively straightforward process. The first thing you should do is locate the serial number of your Xbox on the back or bottom of the console. If you have an Xbox One, you can also find your serial number by opening the Settings app, selecting All Settings > System > Console info & updates and then selecting the Serial Number option.
Once you have located the serial number, open your web browser and go to the official Xbox support website. On the homepage, select the “Check Your Warranty” option located in the lower left menu. From there you will need to enter both the console serial number and the console product ID.
Once you click “Submit,” the site should show whether or not your Xbox is still under warranty. If you’re unsure of your product ID, you can locate it by selecting the “Recover Product ID” option next to “Check Your Warranty. ”.
If you’re having trouble going through this process, you can also call the Xbox support line at 1-800-4MY-XBOX (1-800-469-9269) and they should be able to provide you with the information you need.
How do I claim my Xbox warranty?
If you need to claim your Xbox warranty, the first step is to determine how long your Xbox is still under warranty. To do this, you should go to your product’s support page and look for the warranty information.
It should indicate how long the warranty is good for, as well as what type of warranty coverage you have and the details of any applicable service plans.
Once you have located the warranty information, you can then proceed to contact Microsoft to register your warranty claim. You will likely have to provide some basic information such as the serial number of your Xbox, when and where it was purchased, and any relevant related information.
Once you have contact Microsoft, they will likely have a customer support representative walk you through the process and provide instructions on how to proceed. This will likely include sending your Xbox in for repair and/or replacement, depending on the specifics of your warranty and what the problem is.
If you have opted for an extended warranty plan, then the process of claiming your Xbox warranty may be slightly different. For example, you may have the option of having a repair technician come to your home and perform repairs in-person.
It’s also important to keep in mind that Microsoft’s warranty for Xbox products does not cover accidental damage or misuse of the product. So, even if your Xbox is still under warranty, you may still be responsible for certain repair costs.
Does Xbox controllers come with a warranty?
Yes, Xbox controllers come with a limited hardware warranty of 90 days from the original purchase date. This covers manufacturing defects and hardware malfunctions. It does not cover damages caused by misuse or accidental damage.
There are extended warranty plans available as well that can extend the coverage to as long as two years. The Microsoft Store website also has a replacement guarantee option available if you experience technical issues within 60 days of purchase.
How do you fix a stick drift on an Xbox Series S controller?
Fixing a stick drift issue on an Xbox Series S controller is relatively straightforward and requires only a few simple supplies. To begin, turn off the console, remove the batteries from the controller, and grab a small Phillips screwdriver and some isopropyl alcohol.
First, use the screwdriver to remove the plastic faceplate of the controller. Then, carefully remove the analog sticks and their surrounding components. Once these parts have been removed, dip a cotton swab into the isopropyl alcohol and carefully clean the contacts of the analog sticks and the internal wiring of the controller, paying special attention to any corrosion or residue that may be present.
Once the cleaning is complete, place the sticks and their components back in place, re-attach the faceplate, replace the batteries and turn on the Xbox console. Finally, test the sticks to make sure they are working correctly.
If the drift persists, repeat this process or contact Xbox support for further guidance.
What can I do with my broken Xbox controller?
If your Xbox controller is broken, there are several things that you can do with it. Depending on the severity of the damage, you can either try to repair it yourself or take it to a specialist to get it repaired.
If the controller is beyond repair, there are still other things that you can do with it. One option is to repurpose it by turning it into a quirky decoration for your home or office. You could also take it apart and turn the parts into small crafts like jewelry or keychains.
Finally, you could also donate it to a charity or local thrift store so someone else can use it.
Does Microsoft fix controllers?
Yes, Microsoft does fix controllers. Microsoft offers a repair service when controllers become defective, of which you can purchase through the Microsoft Store. The Xbox Console Support page lists the details of the service and how to use it.
In most cases, the repair will cost around $40 and take up to 4 weeks to complete depending on the service location. If a repair isn’t possible, then Microsoft will replace the controller with a new one.
Depending on the nature of the defect, Microsoft may offer a refund instead of the repair.
How much is the warranty for Xbox Series S?
The Xbox Series S comes with a standard limited one-year hardware warranty. It covers all Xbox Series S hardware, including the console, power adapter and controller. The warranty begins on the date of purchase and is provided to the original purchaser for as long as they own the console.
The limited warranty does not cover cosmetic damage, normal wear and tear, software issues caused by third-party products, or any damage caused by misuse of the console. The warranty applies only in the country or region of purchase, and it cannot be transferred to any other country or region.
In addition to the standard one-year hardware warranty, you may have additional warranty coverage if you choose to purchase an extended warranty for your Xbox Series S. Retailers and third-party vendors often offer separate extended warranty programs for Xbox products, so you should contact your retailer or third-party vendor for more information on their extended warranty coverage.
Do you need a receipt for Xbox warranty?
Yes, you will need a receipt or proof of purchase in order to make a claim on your Xbox warranty. You can either provide the original receipt or a duplicate receipt, which is a copy of the original. When making your claim, make sure that the receipt clearly identifies the product you purchased and the date and place of purchase.
In addition, you may be asked to provide information such as the name of the retailer and the serial number of your Xbox. Finally, you should have a valid serial number in order to be eligible to make a claim on your Xbox warranty.
How do I register a device with Microsoft authenticator?
Registering a device with Microsoft Authenticator is fairly straightforward. First, download the app from either the Apple App Store (for iOS) or the Google Play Store (for Android). Once the download is complete, open the Authenticator app.
On the first screen, tap the “+” icon. Now select “Work or school account” if you are setting up an account for business purposes, or “Personal account” for a personal account. On the next screen, enter your username, such as your email address.
You will then get a code from Microsoft which you will have to enter into the app. Upon entering the code, the app will verify your account and set it up with the Microsoft Authenticator. Now you can use the Microsoft Authenticator to verify logins, approve app requests and generate one-time codes.
What does the Xbox warranty cover?
The Xbox warranty covers all Microsoft-brand hardware for your Xbox console and accessories purchased through official, Microsoft-authorized resellers. This includes defects in materials or workmanship and failure caused by normal wear and tear.
The Xbox warranty also covers any software issues or product failure due to factory-shipping defects.
Your Xbox includes a period of limited warranty, which varies according to your exact product and where you purchased it. You are typically covered for up to three (3) years on the Xbox console and controllers, up to two (2) years on the Kinect sensor, or up to one (1) year on other accessories.
In addition to your limited warranty, you may also be eligible for additional coverage through Extended Service Plans. With an Extended Service Plan, you can purchase up to four (4) additional years of coverage for your Xbox console and controllers.
If you purchased your Xbox from an authorized reseller, you can visit any official Microsoft Store for access to warranty repair and replacement services. Or, you can call the Xbox Support Team for more advice on how to handle any warranty-related issues.
How do I find my Xbox serial number?
Finding your Xbox’s serial number can be a little tricky but it’s possible depending on the type of Xbox you have. If you have an Xbox One, the best way to find your Xbox’s serial number is to check the Xbox One power brick of your console.
You will find the serial number printed on the side of the brick in small white lettering.
For an Xbox 360 console, the serial number can be found on the back or the top of the console between the network and AV ports on the side.
If you are unable to find the serial number, you can also view it through the console’s settings. For Xbox One, go to the system settings in the console’s main menu and then select General, All Settings, and System Info.
The serial number will appear in the info window. For Xbox 360, go to the system settings in the console’s main menu, then select Info and System Information. The serial number will appear in the info window.
It’s important to note that you may need your serial number to register the console with Xbox Live or troubleshoot any problems you may have with the console.
Does Xbox warranty cover broken HDMI port?
No, Xbox does not cover broken HDMI ports when it comes to warranty repairs. Typically, Xbox warranties cover technical issues that can be associated with hardware failure, such as a blank or flickering display, no output, or a remote control that isn’t working.
However, physical damage, such as a broken HDMI port, is not covered by this warranty and will require you to pay for a service visit. If you experience any technical issues, you may be able to troubleshoot the issue yourself or visit the Xbox Support website for more helpful information.
Does GameStop do Xbox repairs?
Yes, GameStop does provide Xbox repairs. They offer repair services for all Xbox consoles, including the Xbox One, Xbox One S and Xbox One X, as well as the Xbox 360. GameStop provides their own repair services as well as allows customers to use Microsoft’s official repair service for their consoles.
Customers can either bring the console into a GameStop store for repair, or send it in for repair by contacting a Microsoft or GameStop customer service representative.
When you bring a console to a GameStop store for repair, the store may offer “while-you-wait” repair services if they have the required parts and time to do so, otherwise they will usually send the console off to a repair center at a later date.
If the store sends your console off for repair, it may be up to two weeks before you receive it back.
If you send the console in for repair, either through GameStop or through Microsoft’s official service, you can expect to wait a few weeks for the repairs to be completed. After the repairs are finished, you will receive your console back with a warranty covering any repair or replacement parts – this warranty generally lasts up to 90 days after your receipt of the device.