Vivint’s recording retention policy varies depending on what specific services you have signed up for. If you have the Vivint Smart Drive, videos are saved for up to 10 days. If you have the Vivint Playback, videos are stored on the cloud for up to 30 days.
Both plans store metadata regardless of how long the actual footage is stored. The metadata includes the time stamp, camera name, and if motion or sound was detected. If the footage is important, customers can extend storage times or back up footage to their own personal hard drives.
How do I get rid of Vivint notifications?
Firstly, if you’re using the Vivint app, you can go into the app’s settings and turn off the notifications for any events or alarms that you don’t want to receive. You can also adjust the frequency of notifications so that you’re not receiving too many.
If the notifications are coming from your phone’s native notifications settings, you can go into the settings, select the Vivint app, and it will give you the option to turn off all notifications.
Finally, if you’re receiving Vivint notifications via email, you can simply unsubscribe by going to the bottom of the email and clicking the unsubscribe link. This should stop any further notifications from Vivint.
What is privacy mode on Vivint camera?
Privacy mode on Vivint cameras is a simple way to protect your family’s privacy. This feature allows you to disable your camera for periods of time. With privacy mode, you can ensure that your home is only being monitored when you want it to be.
When enabled, the camera will not record video or take snapshots during the specified time frame. You might choose to turn on privacy mode when your family is home and you want to ensure that personal moments are not inadvertently captured on camera.
You can also activate it when you go on vacation, want to prevent sensors from triggering false alarms, or just want to make sure that no one else can access your camera.
How do I get my Vivint camera to stop recording?
To start, you can always turn off the camera manually by pressing and holding the camera’s power button for a few seconds. In addition, you can also access the Vivint Smart Home app on your phone or tablet to view the settings for your camera.
From the app you can control features such as motion detection and recording settings, as well as manually stop recording if needed. Additionally, you can create settings that will automatically turn off recording after certain times of the day, or based on particular settings that you specify beforehand.
Can Vivint camera detect cars?
Yes, Vivint cameras can detect cars. Vivint cameras are equipped with advanced motion sensors that can pick up on the presence of moving objects, including cars. Vivint cameras are equipped with infrared night vision that allows the motion sensor to detect motion even in low-light conditions and in the dark.
Plus, Vivint camera systems come with video analytics that can distinguish between humans, pets, and vehicles to reduce false alerts. With all these features, Vivint cameras are able to detect cars in an effort to increase home security.
Can you turn off Vivint outdoor camera?
Yes, you can turn off your Vivint outdoor cameras. You can control the power from your Vivint app, which makes it easy and convenient to turn off your cameras if needed. To turn off your cameras, go to the Devices section in the app and then click on the camera you want to disable.
Then, select the gear icon in the top right corner and toggle the “Power” button off. This will turn off the camera, disabling it until you turn the power on again.
How do I adjust the sensitivity on my Vivint camera?
If you want to adjust the sensitivity of your Vivint camera, you should follow these steps:
1. Open the Vivint Smart Home app on your mobile device and enter your unique user name and password.
2. Select the Vivint Cameras tab.
3. Choose the camera you want to adjust.
4. Select an event type listed under the menu such as “Motion Detected” or “Person Detected” and then navigate to the “Sensitivity” setting.
5. To decrease the sensitivity of the camera, slide the bar to left. To increase the sensitivity, slide the bar to the right. Once you’ve reached the sensitivity level you want, select the checkmark in the upper right corner to save your changes.
6. To test the sensitivity level, you can request a live video feed by tapping on the “Video Feed” button in the upper left corner. When the video feed appears, you should look for any instances of motion detection or image recognition.
If the sensitivity is too low, you may need to adjust it further.
It’s important to note that the sensitivity of the motion detectors and image recognition technologies could vary with the environment. You may need to experiment with your camera settings to find the optimal sensitivity level for your needs.
Why can’t I rewind my Vivint camera?
Vivint’s security cameras are subject to certain operation limitations when it comes to rewinding and recording. Generally, Vivint cameras are not designed to be rewound or replayed in the same manner that traditional video cameras or DVD players allow.
This is because the Vivint cameras are designed to have their recordings stored directly on a secure cloud server that requires specific user access in order to retrieve the recordings. As such, rewinding the cameras without access to the video data on the server would be impossible.
Furthermore, the recordings are encrypted, making it physically and technically difficult for them to be rewound even if they were on a local storage device. That said, you can still access your recent camera recordings as long as you have a secure user account and access to the server.
How far back can you go on Vivint cameras?
Vivint cameras are able to go pretty far back in time when it comes to footage. Depending on the type of equipment you have, you may be able to access footage up to two or three weeks before in some cases.
Additionally, all Vivint cameras are designed to continuously record, meaning that there’s no need to worry about manually deleting footage or sacrificing storage space for important footage. That said, cloud storage with Vivint usually offers about ten to fifteen days of storage, which allows you to easily look back through your footage history.
Some models even offer the ability to go back even further with backups that save footage for weeks or even months. With Vivint, you won’t have to worry about missing important footage due to storage limits.
What does blue light on Vivint camera mean?
A blue light on a Vivint camera indicates a power connection and live streaming. The camera is designed to turn on and begin streaming once it is plugged in and receives power. The blue light remains on throughout the streaming process to indicate that it is powered and working properly.
It is also a visual deterrent for potential intruders, letting them know the camera is active and recording. If the light is flashing, it usually means that the camera is not connected to a monitor or internet source and needs to be reset or reconnected.
Can you delete activity on Vivint?
Yes, you can delete activity on Vivint. Vivint customers have the ability to delete specific activity from their personal records. To do so, you’ll need to log in to your Vivint account, select the ‘History’ tab, and then select the ‘Activity’ tab.
Once inside the Activity page, you’ll see all of your recorded activity listed. To delete any item, all you need to do is find the item you wish to remove and click on the ‘Delete’ button. After confirming your request, the item will be removed from the activity record.
It is important to note, however, that deleting an item from one’s activity record does not delete it from the Vivint system nor does it delete all other related records.
Does Vivint only record events?
No, Vivint does not only record events. The Vivint Smart Home system uses intelligent sensors, security cameras and motion detectors to monitor activity in and around your home, but it also includes home automation devices and services that allow you to control and manage connected devices in your home to provide energy savings, safety and convenience.
You can control Vivint devices remotely with a mobile device or PC, and customize notifications and settings to meet your preferences. Vivint also provides its customers with a 24/7 professional monitoring service.
The monitoring team is always on alert and is ready to be dispatched if the security system detects an event in the home.
Does vivint doorbell camera record all the time?
No, Vivint Doorbell Camera does not record all the time. It only records when it’s motion-activated by a visitor or sound-activated by a doorbell press. The camera also captures video for 10 seconds after the motion ends.
Additionally, depending on the plan customers choose, they may have the ability to store recordings for up to 30 days and access multiple 2-minute clips. Another feature of Vivint is that it includes two way audio allowing customers to communicate with their visitors while they are away.
What is vivint custom event?
Vivint Custom Event is a device and service provided by Vivint that allows users to create and control their own custom events. The Vivint Custom Event allows users to create custom enabled events with rules that they can specify to integrate and transform devices in their home into one intelligent, connected home based on user-defined criteria.
This allows users to control and automate various tasks around the home such as opening the garage door, adjusting the temperature, playing music, and controlling the home lights. Vivint Custom Event is unique in its ability to help users create custom events and even allows users to set conditions and set a specific time for when particular events should be triggered.
For example, users can set conditions such as if/then statements and establish custom commands to trigger actions that occur when certain events are triggered, such as activating the security system when there is unexplained noise.
Vivint Custom Events also integrates the Vivint Smart Home App, allowing users to control their events from the convenience of their mobile device.
Is there a camera on the Vivint panel?
No, there is no camera on the Vivint panel. This is because the panel is typically used as the main hub for the security system and any other devices connected to the system, such as motion sensors, window and door sensors, etc.
However, you can use a variety of cameras that are compatible with the Vivint system to add additional security to your home. These can include indoor and outdoor surveillance cameras, video doorbells, etc.
There are several options to choose from and will help to monitor activity both inside and outside of your home.
Can I watch my Vivint cameras on my TV?
Yes, you can watch your Vivint cameras on your TV. The Vivint app allows you to view real-time video or recorded videos on your mobile device, or you can cast your live streaming video to your TV using Chromecast, Apple TV, Roku, or Fire TV.
To set up video streaming to your TV, you’ll need to make sure that your mobile device and TV are connected to the same wireless network and that you have the latest version of the Vivint app installed on your device.
Once your devices are connected, open the Vivint app and select the video camera you want to watch. Then, tap the Cast icon (the icon looks like a square with a triangle pointing out of it). Now, select your TV from the list of available devices.
Finally, you’ll be able to watch the live footage from your Vivint camera on your TV.
Can you have 2 Vivint panels?
Yes, it is possible to have two Vivint panels. For example, if you live in a larger home and need to cover multiple stories or rooms, you can install two Vivint panels. Vivint’s panels come with a door/window sensor, motion detector, and key fob, so you would need to purchase additional products as needed to cover your home.
It is important to note, however, that each Vivint panel is limited to a maximum of 24 of its own devices, so keep that in mind when making purchase decisions. Additionally, if it is an existing home, you may need to contact a technician to ensure your electrical wiring is compatible with the Vivint panel.