RIDGID products are backed by the industry-leading Lifetime Service Agreement. This is an exclusive service agreement that covers all parts and labor for RIDGID® power tools and equipment for life. This warranty applies to the original purchaser only and is not transferable.
The manufacturer’s warranty applies in the event of a defect in material or workmanship, where the product shows no sign of abuse or misuse. Replacement parts will be furnished without charge for any part or parts found to be defective in material or workmanship.
This warranty does not cover normal wear and tear. Any defective parts that are replaced become the property of RIDGID.
What kind of warranty do RIDGID tools have?
RIDGID tools carry a lifetime service warranty for all tools in the US and Canada when registered within 90 days of the purchase date. The warranty covers free parts and free service for life, which includes free repair or replacement due to material defects and workmanship.
The warranty also covers any repairs or parts necessary for normal use, even if the tool has been abused. This lifetime service warranty does not cover consumable items, like blades or batteries, as those are not considered to be product defects or workmanship failures.
However, RIDGID also offers a 1-year limited warranty on batteries, accessories and Test & Measurement solutions. This limited 1-year warranty covers all parts and any necessary repairs due to material defects and workmanship.
The 1-year limited warranty can be upgraded to a 3-year limited warranty when the tool is registered within 90 days of purchase.
Do any power tools have lifetime warranty?
Yes, some power tools can have lifetime warranties, depending on the specific manufacturer and product. For example, Makita offers some of its power tools with a lifetime service warranty. Certain Milwaukee, DeWalt, and Husqvarna power tools also come with lifetime warranties.
With these lifetime warranties, customers get access to repair or replacement services if their tool fails due to defective parts or workmanship. The warranties often do not cover tools that were misused or abused, were used for rental purposes, were modified in any way, or used to perform commercial or industrial work.
It is important to read the warranty terms and conditions for any power tool you purchase to determine if it includes a lifetime warranty.
How long do I have to register my RIDGID tools?
You have 90 days from the date of purchase to register your RIDGID tools online or via the toll-free hotline. After registering your RIDGID tools, you will be eligible for the Lifetime Service Agreement that provides free parts, free service and a transferable warranty.
The Lifetime Service Agreement will cover all parts and service, as well as extending its warranty to the original registered owner, their legal heirs and spouses, or any subsequent buyer of the covered RIDGID tool.
You can call the toll-free hotline to speak with a RIDGID customer service representative and they will be able to provide all the necessary information on registering your tool. They can also assist you with any questions or troubleshooting regarding your tool.
Is rigid owned by Milwaukee?
No, Milwaukee does not own Rigid. Rigid is a company owned by Apex Tool Group that primarily produces power tools. It was founded in 1924 by Clyde Maxfield, who created the first all-steel handsaw. The company was originally based in Elyria, Ohio, and was later acquired by Emerson Electric in 1995, who then sold it to Cooper Industries in 2000.
Cooper Industries combined Rigid with several of its other power tool brands, forming Apex Tool Group in 2004. Apex operates independently and is headquartered in Sparks, Maryland.
How long does a RIDGID shop vac last?
The lifespan of a RIDGID shop vac depends on how it is used and under what conditions it is stored. Generally speaking, if maintenance and storage guidelines are followed, shop vacs from RIDGID can last for many years.
Many owners report that their vacuums have lasted for over 10 years.
Proper maintenance of your shop vac is key to preserving its life expectancy. Be sure to always read the manual that came with the vacuum to discover RIDGID’s recommended maintenance and storage requirements.
These recommendations include regularly emptying out the collection tank and cleaning all filters, as well as avoiding prolonged exposure to direct sunlight, extreme temperatures, and excessive moisture.
Another factor in determining how long a shop vac will last is the type of material that it is used to pickup. Working with debris that can damage the impeller, such as gravel and hardware items, can significantly shorten a shop vac’s lifespan.
In conclusion, with proper maintenance and usage, a RIDGID shop vac can last for many years. Follow the manufacturer’s maintenance and storage guidelines to ensure that your shop vac remains in good condition and can be relied upon for many years.
Is RIDGID owned by Home Depot?
No, RIDGID is not owned by Home Depot. RIDGID is owned by Ridgid Tool Company, a subsidiary of Emerson Electric Co. Emerson Electric Co is a publicly traded company that produces a variety of electrical, industrial, and professional power tools and accessories.
RIDGID specializes in providing a broad selection of dependable, durable, professional grade power tools designed to be used in a variety of applications. They offer different types of saws, drills, drivers, grinders, routers, and a variety of other products designed to meet the needs of DIY enthusiasts and professional contractors alike.
Home Depot, on the other hand, is a retailing company that sells a variety of home improvement products, ranging from building supplies and appliances to furniture, tools, and paint. They are not affiliated with Ridgid Tool Company in any way, although they do sell RIDGID products at their retail stores.
Can I register RIDGID tools after 90 days?
No, according to RIDGID’s Warranty Policy, all tools must be registered within 90 days of the purchase date to qualify for the Lifetime Service Agreement. If your tool was purchased more than 90 days ago and you would like to take advantage of the Lifetime Service Agreement, you must pay a registration fee of $15 for the Lifetime Service Agreement for the tool to be protected.
Additionally, your tool must have proof of purchase such as a receipt or an invoice from an authorized RIDGID dealer or retailer in order to be registered.
Does RIDGID have free battery replacement?
No, RIDGID does not offer free battery replacement. The company provides excellent customer service and a variety of replacement parts and accessories. If you need a replacement battery, you can purchase one directly from the RIDGID website.
You can also contact customer service and they will be happy to help you find the right battery for your tool. In addition, you can also find compatible batteries at local hardware stores or online outlets.
If you’re looking for a warranty on your replacement battery, you’ll need to contact the manufacturer directly since RIDGID does not cover batteries under their product warranty.
How do I upload a receipt?
Uploading a receipt is quite simple! Here’s what you need to do:
1. Gather the receipts you would like to upload.
2. Scan or take a picture of the receipts.
3. Open up the app or website you are using to upload the receipts.
4. Select the option to upload a receipt.
5. Locate the scanned or photographed receipts you would like to upload.
6. Upload the receipts by clicking on the ‘Upload’ button.
7. Wait for the receipts to upload.
8. Once they’re done, you should get a message confirming the receipt was successfully uploaded.
That’s it! Uploading receipts is a swift and easy process.
Can you register RIDGID tools without a receipt?
Yes, you can register RIDGID tools without a receipt. The registration process is quick and easy, and can be completed directly on the RIDGID website. During the registration process you will be asked to provide information such as the product’s model and serial number, a valid email address, and contact information.
You will also be asked whether you purchased the product new or used. An advantage to registering without a receipt is that you can update your contact information whenever needed; this makes it easy for RIDGID to send you any special offers, notices about recalls, or new product information that may be relevant to you.
Additionally, registering your product gives it a permanent identity, making it easier for you to receive technical assistance and warranty service.
What does a 90 day warranty mean?
A 90 day warranty is a guarantee provided to the purchaser of a product that covers the repair or replacement of an item that is found to be defective during the 90 day period from the date of purchase.
Typically, a 90 day warranty will start from the date of purchase, and will typically cover any issues that arise from normal use of the product. During a 90 day warranty period, customers can claim for any item that is not working as it should, such as a malfunctioning motor or an incorrectly built component.
Customers can usually return the item to the retailer and request a replacement or a full refund, depending on the terms and conditions of the warranty.