Samsung’s warranty varies by product type, but most Samsung electronics and appliances come with a standard one-year parts and labor warranty. If a customer purchases an extended warranty plan, then it can extend the coverage period up to five years.
The extended warranty plan covers parts and labor costs related to manufacturer defects. The extended coverage plan also provides an additional year of coverage for the premium or accidental damages, such as liquid spills or power surge damage.
Samsung also has a two-year limited manufacturer’s warranty on all of its mobile phones, from the flagship models to its budget devices. The two-year warranty covers any manufacturing defects found within the phone.
The warranty does not cover any accidental damages, such as water or physical damage.
How long is the factory warranty on a Samsung phone?
Samsung phones usually come with a one year limited warranty against defects in materials and workmanship. However, this may vary depending on the model and country of purchase. The warranty usually covers any manufacturing defects, including battery and hardware malfunctions, in addition to any software updates that cause a phone to become inoperable.
The factory warranty does not cover damage caused by accidental drops, immersion in water, or customers opening up the device and attempting to modify it. Additionally, customers who purchase a Samsung phone from an unauthorized retailer may not qualify for a factory warranty.
You can learn more about Samsung’s factory warranties on their website, or contact the store or carrier that you purchased the phone from for more information.
How do I know if my Samsung phone is still under warranty?
To determine if your Samsung phone is still under warranty, check for the original purchase date. If the date is within the warranty term, your phone is likely still within its warranty period. Generally, Samsung smartphones come with a 1-year warranty from the original date of purchase.
The exception to this is when the phone has been purchased through a carrier, in which case the warranty period may be different or extended by the carrier.
You can also look up the model number of your phone on the Samsung website to find out more information about the warranty. Your model number can be found on the back of your phone or in the settings menu.
On the Samsung website, you will be able to view the warranty information for your model.
Finally, you can send a message to Samsung customer service or call customer service to ask if your phone is still within its warranty period. They will be able to confirm the purchase date and provide you with the warranty details.
Does Samsung give replacement phones?
Yes, Samsung does give replacement phones in certain circumstances. If a Samsung smartphone or tablet is still within the manufacturer’s warranty period, the customer may be able to receive a replacement device without any additional cost.
However, if the device is no longer under warranty, the customer may be subject to a fee for the replacement. Customers should contact Samsung directly to determine what their options are in requesting a replacement device.
Will Samsung replace my phone under warranty?
It depends on the type of warranty coverage you’ve purchased from Samsung. Most Samsung devices come with a standard warranty that covers any manufacturing defects and any parts that fail in normal use for up to twelve months from the date of purchase.
This warranty will generally cover a phone replacement if it is found to be defective.
Additionally, Samsung offers an extended warranty that can be purchased to increase the coverage beyond the standard twelve months. This extended warranty may also provide replacement coverage in certain cases, such as accidental damage or malfunction due to normal wear and tear.
To find out if your phone is covered by a warranty and to determine if you are eligible for a replacement, please contact Samsung’s customer service team using the information provided on their website.
Be sure to have your purchase information on hand, as well as any detailed information about the issue you are experiencing with the device.
Does Samsung 1 year warranty cover cracked screens?
No, Samsung’s one year warranty does not cover cracked screens. This type of damage is generally considered to be due to customer mishandling or negligence, and is not covered under the regular Samsung warranty.
Accidental damage can sometimes be covered under an extended warranty or service contract, but it is always best to check the terms of the coverage before making any claims. In most cases, cracked screens will require a replacement at the expense of the customer.
Does Samsung have a 5 year warranty?
No, Samsung does not offer a 5 year warranty on its products. Instead, Samsung offers either a 1 year parts and labor warranty, or a limited warranty that varies from product to product. The specific terms and conditions of these warranties can be found in the product manuals and on the Samsung website.
For example, if you are looking for warranty coverage for a Samsung TV, you can find the specific information in the User Manual for your device or on the Samsung website. There are also a number of extended warranties that Samsung offers on certain products, including a 2 year extended warranty for certain home appliances and a 3 year extended warranty for certain televisions.
Can I claim Samsung warranty without receipt?
Generally, you can claim a Samsung warranty without a receipt as long as you can prove you purchased a Samsung product. However, many retailers require receipts when returning electronics or filing warranty claims.
It is important to keep your receipt as proof of purchase, especially when dealing with large electronics. If you can provide a valid form of identification and a credit card associated with the purchase, then this should be sufficient for many retailers.
If you are unable to provide a receipt, Samsung may be able to provide a copy for you if you are able to provide proof of purchase such as a credit or debit card statement or an email confirmation of the purchase.
You can contact Samsung’s customer support line at 1-800-726-7864 to inquire about replacement/repair options without a receipt.
Can I claim warranty if screen is broken?
It depends on the specific warranty you have on your device. Some warranties may cover a broken screen, while others may not cover physical damage. You should check the terms and conditions of your warranty to determine what, if any, coverage is provided for a broken screen.
In addition, you should check if there are any special requirements for making a warranty claim, such as needing to provide proof of purchase, returning the item to the place of purchase, or providing a detailed description of the damage.
If you are unable to determine your coverage and requirements for a warranty claim, you should contact the manufacturer to see what they suggest.
How long should a TV last?
The expected lifespan of a TV depends on the type of technology it uses, the quality of the device and how often you use it. On average, LCD and LED TVs can last anywhere between 60,000 to 100,000 hours of viewing.
This is equivalent to around 10 to 15 years of regular everyday usage. Plasma TVs, which are less common nowadays, have a shorter lifespan of around 30,000 to 60,000 hours, or 5 to 10 years. It’s important to note that the lifespan of a TV will depend greatly on how frequently it is used and how it is operated.
It is also recommended to unplug it every now and then so that it can cool down, as well as clean and check the screen for any damages. Lastly, it is always best to buy a TV from a reliable manufacturer that offers a warranty for quality assurance.