The warranty on a Samsung TV will vary depending on the model and type of TV. Generally, Samsung products come with a standard manufacturer’s warranty of 1 year. Some premium flagship models or Samsung SUHD or QLED TVs may come with an additional 2-4 year extended warranty for parts and labor.
Additionally, some models are eligible for Samsung’s Extended Service Plan (ESP) which can extend the warranty coverage to 5 years for most TVs. It is advised that you carefully read the warranty details provided along with the TV, or contact your place of purchase for specific information on the product’s warranty coverage.
How long does Samsung manufacturer’s warranty last?
The standard Samsung manufacturer’s warranty for many of its products lasts for 12 months from the date of purchase. This applies to the majority of electronic devices and other products purchased from Samsung, including smartphones, tablets, computers, television sets, washing machines, refrigerators, air conditioners, and cameras.
If a customer registers their product with Samsung within the stated timeframe, they become eligible for an extended warranty of up to 24 months from the date of purchase or an additional 12 months – whichever is applicable depending on the type of product purchased.
Furthermore, customers may be able to purchase additional service and warranty plans that extend the protection period beyond the standard 12 to 24 months provided by Samsung.
Does Samsung have a 5 year warranty?
Yes, Samsung offers a 5 year warranty on select products through its Samsung Protection Plus program. This warranty covers parts, labor, and in-home service for products purchased from an authorized Samsung retailer.
The warranty covers a variety of products including televisions, home theater systems, headphones, cell phones, tablets, appliances, and home appliances. The warranty covers repairs or part replacements if the product is found to be defective due to a manufacturer’s defect.
To qualify for the 5 year warranty, Samsung products must have been purchased from an authorized retailer and must be regularly serviced in accordance with the manufacturer’s instructions. The coverage includes parts, labor, and in-home service for covered products but does not include any unauthorized repair attempts or accidental damages.
It is important to note that the 5 year warranty is only available in certain countries, so be sure to check if your country is eligible before purchasing an extended warranty.
How do I know if my TV is still under warranty?
To determine the warranty status of your TV, you should consult the warranty information that came with your TV. Check to see if it includes details about the warranty coverage and the duration of the warranty.
Also, many TVs have a model or serial number somewhere on the back of the unit. You can use this number to check the manufacturer’s website to see if the specific TV is still under warranty. SomeTV manufacturers also offer extended warranty programs, in case the manufacturer’s original warranty has expired.
If you have purchased an extended warranty program, make sure to keep track of any pertinent paperwork so you’re aware of its duration.
Will Samsung replace my TV?
Yes, Samsung will replace your TV depending on the issue. All Samsung TVs come with a standard warranty that covers any type of manufacturing defects for one year from the date of purchase. Additionally, you may be eligible for product replacements if you have purchased an extended warranty or if your TV experiences problems within the first year of purchase.
To see if you are eligible for a product replacement, contact your local Samsung store, a Samsung Authorized Service Center or Samsung customer service. In some cases, Samsung may opt to repair your TV rather than replace it.
How can I check my Samsung Smart TV warranty online?
To check the warranty on your Samsung Smart TV online, you will need to log in to your Samsung Account. If you don’t already have a Samsung Account, you can create one for free on the Samsung website.
Once you’re logged into your Samsung Account, you can go to the “My Account” page and select “Support” from the left navigation menu. From there, you can select “Product Support” to look up your Smart TV warranty information.
Alternatively, you can also contact Samsung Support by phone or email and they will be able to look up your warranty information as long as you can provide them with your model number and serial number for your Smart TV.
Can I look up my warranty with my VIN?
Yes, you can look up your warranty with your vehicle identification number (VIN). Your VIN is a unique code that identifies your vehicle, and by entering it into an online search tool you can find out about the warranty coverage associated with your vehicle.
Depending on the website you use, you may be able to see details that list the components covered by the warranty, the length of the coverage, the manufacturer, and other relevant information. Additionally, you can use the VIN to search for the car’s history; this will allow you to find out if the car was previously in an accident, how many miles it has, how many owners it has had, and whether any repair work was done on it.
Do Samsung TV come with factory warranty?
Yes, Samsung TV comes with a factory warranty. The warranty varies depending on the model you purchased. Generally, most Samsung TVs come with a one-year parts and labor warranty. This warranty covers any repairs and replacements necessary within the warranty period should any parts or components malfunction due to normal use and wear.
Additionally, many Samsung TVs come with additional included warranties and coverage. For example, Samsung TVs may come with a picture and sound quality warranty, meaning they will replace and/or repair the TV if certain picture or sound errors happen with no labor costs imposed on the customer within the warranty period.
What kind of warranty does a Samsung TV have?
Samsung TVs typically come with a one-year limited parts and labor warranty. This warranty covers all factory-supplied parts and labor needed to repair a malfunctioning television, including coverage for any defects in workmanship or materials.
The warranty does not cover accidental damage, misuse, normal wear and tear, or any problems caused by external elements such as lightning or flooding. If a product covered by the one-year limited parts and labor warranty malfunctions, Samsung will repair or replace it.
Customers must first contact Samsung’s customer service team to troubleshoot the issue and obtain service authorization. The customer may be required to send the malfunctioning TV to Samsung or to a service center.
Does Samsung 1 year warranty cover cracked screens?
No, generally Samsung’s 1 year warranty does not cover cracked screens. According to Samsung’s official warranty policy, physical damage, such as a cracked screen, is not covered. However, some retailers do offer additional coverage for cracked screens, so it is best to check with the retailer you purchased your product from to see if they have any additional coverage.
Additionally, Samsung offers a Premium Care service that provides coverage for accidental damage, including cracked screens, and provides various types of technical support.
Does Samsung give replacement phones?
Yes, depending on the model and condition of the phone, Samsung does offer replacement phones. The company has a device replacement program through which you can request a replacement device if your device is no longer under warranty, is damaged, or has been lost or stolen.
Samsung also has an extensive network of authorized service partners and retail locations where you can bring in your phone for an assessment and replacement if necessary. If the service partners or retail location determine that a replacement device is needed, then you may be able to get a new phone under warranty or with a discounted price.
Additionally, Samsung offers an optional Protection Plus upgrade plan that covers accidental damage, as well as an extended warranty, so you may be able to file a claim and have your device replaced if it was damaged due to accident or manufacturer defect.
Will Samsung replace my phone under warranty?
It depends on the type of Samsung device you have and the type of warranty that it came with. Generally, it is possible to get a Samsung phone replaced under warranty if it meets the warranty terms and conditions.
However, accidental damage, water damage, and other physical damage is usually excluded from manufacturer warranties. If you purchased an extended warranty or a device protection plan, you may be able to get your phone replaced if it is damaged due to a covered cause.
If you purchased the device directly from Samsung, you should contact them directly to find out more about their specific warranty policy and how to get a replacement device.