Turtle Beach® offers a limited one-year warranty on most of its products from the date of purchase by the original consumer purchaser. This warranty does not cover products purchased from an unauthorized reseller, damaged due to improper maintenance or misuse, losses or unreported defects.
Some compatibility and software issues are excluded from Turtle Beach’s warranty coverage. If the consumer purchased a refurbished or renewed product from Turtle Beach, then a 90-day warranty is in effect.
The full text of this warranty can be found in the Instructional Manual supplied with the product. A consumer would need to register their Turtle Beach product online in order to extend their warranty to two years.
How long does a Turtle Beach headset last?
The longevity of a Turtle Beach headset will depend on the model, how well it’s cared for, and how often it’s used. Generally speaking, a Turtle Beach headset that is cared for and properly maintained can last for multiple years.
Some Turtle Beach headsets may last up to 10 years or longer with the proper maintenance and care. Maintenance and care of a Turtle Beach headset involve cleaning all parts frequently with a cloth free from dust or any other particles.
Additionally, it’s important to not leave the headset exposed to extreme temperatures or direct sunlight for long periods of time, as this can cause the electronics inside to deteriorate more quickly.
What to do if your turtle beaches stop working?
If your Turtle Beach headphones stop working, it is important to troubleshoot the issue. You should first make sure that the headphones are powered on and that they are connected to the correct source.
You should then try different audio sources and check that the headphones are set to the proper audio settings. You may also want to inspect the cable connection to ensure that it is secure.
If none of these solutions help, you should reset the headphones by pressing and holding the power button for 15 seconds. If the issue still persists, try a different set of headphones to confirm that the problem is not caused by the audio device itself.
If the issue persists even with a different set of headphones, you may need to replace the audio jack, cable, or pads. If necessary, you can purchase new parts from Turtle Beach and contact their support team for assistance with any further troubleshooting.
How long is warranty for Stealth 600?
The warranty for the Stealth 600 Wireless Gaming Headset is 14 days from the original purchase date. If you purchased your Stealth 600 from Turtle Beach. com, please refer to your original order confirmation email to find your purchase date.
The 14 day warranty period begins from this purchase date.
If you purchased your Stealth 600 from a third party retailer, the warranty period will vary. You will need to refer to the retailer’s return policy or contact the retailer directly for more information about the warranty for your headset.
Will Turtle Beach replace broken headsets?
Yes, Turtle Beach will replace broken headsets. If a headset is brought to Turtle Beach directly or purchased through an authorized Turtle Beach dealer, a customer may be able to receive a replacement headset.
In order to receive a replacement headset, customers must provide proof of purchase, a valid ID, and a valid address. Customers can also contact the Turtle Beach Support team for more detailed information.
Depending on the condition of the headset and the availability of parts, Turtle Beach may opt for just a repair instead of a replacement. However, repair and replacement options are determined on an individual basis.
Why won’t my Turtle Beach headset turn on or charge?
If your Turtle Beach headset won’t turn on or charge, there are a few possible causes and solutions:
First, make sure the headset is properly plugged in and connected to the correct device. Make sure the headset is connected with the correct cable or adapter and that the cable is securely plugged into the computer or console.
Second, check if the headset is charged. If the headset does not turn on, check the indicator light. If the light is not on, use the charging cable that came with your headset to connect it to a power source.
Depending on the model of headset, it can take up to 3 hours to fully charge the headset.
Third, make sure to check if the headset is enabled in your settings. On a computer, open the sound settings and make sure the headset is selected as your default audio device. On a console, access the audio settings and check if the headset is enabled as the audio output device.
This may require that you update the firmware on your headset.
Fourth, check for any software updates for the headset. You should check for any firmware updates for the headset, as well as any driver updates for the computer or console that it’s connected to.
Finally, if none of these solutions work, you may have to contact the Turtle Beach customer service team for additional help. They may be able to provide further technical support, or help you to determine if the headset is defective and needs to be replaced.
Why is my wireless Turtle Beach headset not turning on?
First, make sure that the headset is properly plugged into a power source and that the power switch has been switched on. Additionally, check that the battery, if any, is properly installed and that the headset is still within range of its wireless transmitter, as these are essential for powering the device.
If the headset has been on lately, then it might need to be reset. You can either do this through a button combination or via the Turtle Beach Audio Hub applications. Afterwards, try turning it on again and see if it works.
If none of these options work, then the possibility of a hardware issue must be considered. In this case, get in contact with Turtle Beach’s customer service team. They will be able to help you diagnose and repair your device, if necessary.
How do I fix my Turtle Beach Stealth 700?
If you are having issues with your Turtle Beach Stealth 700 headset, there are a few steps you can take to try and troubleshoot and fix the problem.
First, try rebooting your headset. Press and hold the power button for 10 seconds to turn it off, then press and hold the power button for 10 seconds to turn it back on. This often solves basic connection and sound-quality issues.
If your headset shows signs of being physically damaged or is otherwise not functioning, try taking the battery out and replacing it. You can purchase a new battery online if necessary.
If the issue persists, try resetting the headset to its default setting. This can be done by pressing the power and Bluetooth button at the same time while the headset is powered on. Then press the power button two more times, followed by the pairing button.
This will factory reset the headset.
If none of these steps resolve the issue with your Turtle Beach Stealth 700 headset, you may need to contact Turtle Beach for assistance or take it to a professional for repairs.
What does the white light on Stealth 700 mean?
The white light on the Stealth 700 indicates that the headset is powered on and ready to be used. When the headset is turned off, the light will remain off, indicating that the headset is not in use and not connected to any device.
The headset uses a rechargeable lithium battery and if the headset is connected to a power source, the white light will remain on while the headset is charging. When the headset is fully charged, the light will turn off, indicating that the battery is full and the headset is ready to be used.
Why does my Turtle Beach Stealth 700 keeps turning off?
The Turtle Beach Stealth 700 is a top of the line gaming headset, however, it can still have technical issues from time to time. If your Stealth 700 keeps turning off, it is likely due to one of the following causes:
1. Low Battery: If your headset is low on battery, it may automatically shut off to save power. To prevent this, always make sure to charge your Stealth 700 fully before using it.
2. Overheating: If your headset is running for prolonged periods of time without a break, it may become too warm and cause the headset to shut off. To prevent this, make sure to take breaks frequently while playing and check that your headset is not overheating.
3. Connection Issues: If your Stealth 700 isn’t connected properly to your console, it may not be receiving adequate power and turn off unexpectedly. Make sure that you have connected the headset securely and check it is not loose or damaged.
4. Firmware: Turtle Beach often releases firmware updates for their headsets, and if the firmware on your headset is outdated, it can cause the headset to turn off. To solve this, check whether there is a newer firmware update available and install it if so.
Overall, if your Turtle Beach Stealth 700 keeps turning off, it is likely due to either a low battery, overheating, connection issues, or outdated firmware. To prevent this, always make sure to charge your headset fully, take frequent breaks, ensure your connection is secure, and check for available firmware updates.
Is there a warranty on Turtle Beach headphones?
Yes, Turtle Beach headphones come with a limited one-year warranty. This warranty covers defects in material and workmanship during normal use of the product. It does not cover any damages caused by misuse, normal wear and tear, accident, or alteration of the product.
The warranty also does not cover any parts that are subject to normal usage over time. To find out if the product has a valid warranty, contact Turtle Beach customer service or visit the website.
Does Turtle Beach have customer service?
Yes, Turtle Beach does have customer service. They offer a variety of ways to contact them, including phone, live chat, and email. Additionally, they offer service locations around the world, where you can get personalized support in person.
They can answer questions and help you find solutions to any issues you may be having with your Turtle Beach products. Furthermore, there is a Turtle Beach Community Forum where community members can ask questions, exchange tips and tricks, and help each other out.
What is better Turtle Beach or stealth?
The answer to which is better between Turtle Beach or Stealth is subjective and depends on your needs. Turtle Beach, a more established brand providing lower priced audio solutions, is well known for their headphones and gaming headsets, which are light and comfortable.
They offer a wide selection with features such as noise cancellation, virtual surround sound, and wireless connectivity. However, their audio quality is not as good as top-tier headphones and the sound does not reach ultra-low frequencies.
Stealth, a newer audio technology company, offers superior audio quality, superb low-frequency reproduction, and a range of premium accessories, such as noise canceling headphones, high-end gaming headsets, and high-fidelity headphones.
Their headsets offer competitive sound isolation and their headphones feature the latest drivers and technologies. They are also extremely comfortable and reliable. However, their higher price tag makes them more expensive than Turtle Beach.
Ultimately, it depends on your personal preference, budget, and sound preferences. If you’re looking for a reasonably priced headset or headphones that offers an excellent balance of sound quality and comfort, Turtle Beach is an excellent choice.
If you’re looking for a higher-end audio experience with superior sound quality, then Stealth is likely the better choice for you.
Whats the difference between the Turtle Beach 600 and 700?
The Turtle Beach 600 and 700 are both wireless headsest sets for gaming. Both offer rich and immersive audio for an ultimate gaming experience. However, the Turtle Beach 700 headset is the more advanced option compared to the Turtle Beach 600.
The Turtle Beach 700 offers users a Bluetooth connection for taking calls, listening to music, and more. It also has active noise-canceling technology to reduce background noise and help you stay focused on the game.
Additionally, it has a mobile cable for use with any device that uses a 3.5mm jack. The headset also boasts a wide range of audio presets and custom sound profiles designed to help you get the best sound out of your gaming experience.
The Turtle Beach 600, on the other hand, is a more basic version that does not have the same level of audio enhancement features or wireless capabilities as the 700. It does still feature a comfortable design and a long-lasting battery life, but overall it is not quite as advanced as the 700.
How do you turn on Stealth 700?
Turning on the Stealth 700 headset is easy! First, you will need to make sure the headset itself is fully charged. You can do this by plugging it into a power source, such as a USB port on your computer or an included wall power outlet adapter.
Once the headset is fully charged, press and hold the power button on the right side of the headset for two seconds. You will then hear a tone as the headset turns on. Next, make sure that the Bluetooth or Xbox Wireless mode is enabled on the headset.
The headset should now be connected to your desired device!.
Why do gaming headsets break so easily?
Gaming headsets can break easily for a variety of reasons. Firstly, many gaming headsets are made out of plastic or other lightweight materials which are not designed to withstand extensive wear and tear.
Secondly, gaming headsets are often subjected to environmental factors such as dust, moisture, and heat that can take a toll on them. Another issue is that many gaming headsets are sold as entry-level products that lack the durability of headsets built with higher-quality materials.
Finally, most gaming headsets are put under a lot of stress due to heavy wearing, frequent movement, and aggressive audio levels. All of these factors can cause gaming headsets to break down quickly and easily.
When should I get a new headset?
The best time to buy a new headset depends on your current headset’s age and how worn out it is. If your headset is still in good condition, has a comfortable fit, produces good sound quality, and continues to meet your needs, then you can hold off on buying a new one.
If, however, you’re noticing that you’re having sound issues, the headset starts to sound muffled or distorted, or it’s past its expected lifespan and is starting to look worn out, then it’s probably time to start shopping for a new headset.
You should also consider investing in a new headset if you plan on regularly using it for gaming, streaming, or prolonged video calls, as these activities tend to require a more sophisticated and feature-rich headset.
Ultimately, the optimal time to get a new headset depends on how well your current one is holding up and your individual headset needs.
How long should HyperX Cloud 2 last?
The HyperX Cloud 2 is a high-quality gaming headset that should last for a long time. It is designed to be durable, featuring a solid aluminum frame and sturdy memory foam cushioning. With proper care and maintenance, the HyperX Cloud 2 should provide gamers with reliable performance for several years.
That being said, the exact lifespan of the headset will depend on how often it is used and how well it is taken care of. Proper storage, frequent cleaning, and a gentle touch while in use will do wonders in prolonging the life of the HyperX Cloud 2 headset.