It is free to become a UPS My Choice member. As a member, you will receive free basic services, such as delivery notifications, delivery re-routing, and will call pickup options. You can also have access to premium membership options for an additional charge.
Depending on the plan that you choose, premium members can receive additional benefits such as the ability to change the delivery address up to the day before delivery and refunds for qualifying shipments.
The cost of the premium membership options, which can be found on the UPS website, range from $4 for one month up to $40 for a full year. The premium memberships also offer the option for discounted rates for qualifying shipments.
What is included with UPS My Choice?
UPS My Choice is a free membership program that gives you greater control over the delivery of your packages. With UPS My Choice, you can receive delivery alerts and customize the frequency, type, and locations of those alerts.
You can also manage and redirect deliveries to the closest The UPS Store location or to one of your own choice. You’ll also have the option to waive signature requirements and have packages left in a preferred location.
Additionally, you can track the progress of incoming shipments, request on-demand delivery status updates, and schedule redelivery for packages that were unsuccessfully delivered. Plus, you can use Informed Delivery from the USPS to digitally preview your mail.
How do I cancel my UPS My Choice membership?
If you would like to cancel your UPS My Choice membership, the steps to do so are listed below.
1. Log into your UPS My Choice profile.
2. Select the “Manage My Profile” link from the “My Profile” tab.
3. Scroll down to the “UPS My Choice Membership” section.
4. Click on the “Cancel Membership” link next to the Membership Expiration Date.
5. Enter a brief explanation for why you are cancelling your membership.
6. Select “Continue”.
7. Select “Continue” again to confirm the cancellation.
Once you have followed the above steps, your UPS My Choice membership will be cancelled and you will no longer have access to the service. Please keep in mind that if you delete or cancel your UPS My Choice membership, you will immediately lose access to all your fees, options and benefits that have previously been associated with your membership.
Additionally, you will also no longer receive any notifications or be eligible for any special offers associated with the service.
Is UPS My Choice Account free?
Yes, UPS My Choice is a free account that allows you to take control of your home delivery. With a My Choice account, you can keep track of your incoming packages, receive notifications and alerts when your packages are on their way, and much more.
You can also customize your home delivery by selecting a preferred day to receive deliveries and designating a secure location for your packages. It’s free to create an account and there are no monthly or annual fees associated with it.
Does UPS My Choice automatically renew?
No, UPS My Choice does not automatically renew. Membership to the UPS My Choice service is annual and must be renewed each year. If you would like to renew your membership after it expires each year, you can do so through your UPS My Choice account page.
Renewing is simple and takes just a few minutes. You can also upgrade your membership level at any time.
How long does UPS My Choice last?
UPS My Choice® is a free service that offers a range of benefits and tools to better manage your packages. This includes delivery updates, reroute requests, and scheduling changes. Additionally, you will have the ability to sign up for free text or email notifications, so you can plan every step of the delivery process.
The expiration date of UPS My Choice® varies based on the membership level. Free level memberships will usually expire on a one year anniversary following the member’s registration date. Access level memberships are available with an initial three, six, or twelve month commitment.
After the initial commitment, Access-level memberships will renew automatically on the same anniversary of the initial commitment, unless canceled by the member. For example, if a person signs up for a three-month Access-level membership, it will renew automatically three months later, and then again every three months after that until it is canceled.
Elite-level memberships are designed specifically to last one year and will automatically renew once a year unless canceled.
What happens if I accidentally leave a UPS package at USPS?
If you accidentally leave a UPS package at USPS, it will likely end up being forwarded to the intended recipient, though depending on the situation it may take longer for the package to arrive. If the package is not addressed properly, the USPS may not be able to forward it, and it will be returned to the sender or kept until a person claims it.
If the package is addressed properly but the recipient is unable to be identified, it will likely be treated as undeliverable and returned to the sender. You should ensure that your packages are always labeled and addressed correctly to reduce the chance of them going to the wrong place.
Additionally, if a package is sent with a delivery service that isn’t supported by the recipient’s address, it will likely be returned to the sender.
How do I change my default address for UPS?
Changing your default address for UPS is a relatively easy process. First, visit www. ups. com and either log in to your existing account or create an account. Once you have logged in, select the “My Profile” tab located towards the top of the page.
Once your profile page is open, select “Manage Addresses” in the left-hand menu. This will open a list of your current address preferences. To change your default address, select “Set Default” next to the address you want to use as your primary address.
After you have saved your changes, your new default address will be updated and used for all future UPS transactions.
How do I delete my ups account?
To delete your UPS account, begin by logging into your account on the UPS website. Once you are logged in, click on the “Profile and Preferences” tab located in the upper right corner of the screen. From there, select the “Close Your Account” link at the bottom of the page.
You will then be prompted to enter your username and password again. After entering your information, click on the “Close Your Account” button. This will take you through a few steps to confirm that you want to delete your account.
Once you are finished with the necessary steps, your UPS account will be closed and any remaining balances will be cleared. You will also no longer be able to access your account or any of UPS services.
It is important to note that this process is permanent. Once you have successfully closed your account, you will no longer be able to create a new account with the same information or recover any of your previous data.
Will UPS give me a refund?
If you are not satisfied with your purchase, or have received an item which does not meet your expectations, you may be eligible for a refund from UPS, depending on the particular sale or product. Refunds may be offered for undelivered, late, or lost packages and incorrect or damaged items, however this varies from sale to sale and product to product.
It is always best to check the return and refund policy for the specific product you are purchasing, as this will indicate the extent to which a refund is available for the item. To request a refund from UPS, contact their customer service team.
Will UPS refund my package?
UPS will generally refund packages when extra charges have been applied incorrectly or in the instance of late delivery. Generally, in order to receive a refund, you will be required to submit a claim within 15 days of the package delivery and you must be able to provide proof that the incorrect or late delivery was not your fault, or caused by an issue on your end.
You will also need to provide proof of your eligibility for the refund. The best way to make sure that a refund will be granted for your package is to work closely with the retailer and contact UPS directly.
Once UPS has reviewed your package, they can provide confirmation of a potential refund due to the retailer. Whether a refund is granted or not is up to UPS and their discretion.
How do UPS refunds work?
UPS refunds are processed when a customer has initiated a return for a service, a product was refused at delivery, or a shipment was not delivered. To be eligible for a refund, the shipment cannot have been delivered and you must have an account with UPS.
The process of requesting a refund from UPS depends on the type of service you used for the shipment. If you shipped with UPS Ground or UPS SurePost, you can initiate a Customer Counter Claim online and receive a refund by mail within 10 business days of the return shipment date.
If you used UPS Express services and the package had an incorrect weight or incorrect delivery address, you can submit a Quick Quote Claim online and receive a refund within 3 business days after the package is delivered or returned to the shipper.
In the event that a package is damaged or lost while in transit, you will need to fill out a UPS Claim Form and submit it to UPS. Once the claim is approved and the investigation is complete, you will be reimbursed via mail Check within 5-10 business days.
If a customer preferred reimbursement method is listed on the original shipping document, the refund will be issued in the method listed.
If you don’t receive the refund you are entitled to, you can contact the UPS Global Customer Service Team, who is available 24 hours a day, 7 days a week, to help resolve any issues you may have.
What is UPS premium membership?
UPS Premium membership is an exclusive subscription program for members of the United Parcel Service. The program is available at varying levels from Basic, Plus and Advanced. Members receive access to a variety of discounts and services that may help improve their delivery process and free up time.
At each level, members receive discounts on up to 30-45% off shipping, discounts when purchasing packing materials, free same-day delivery, reduced service fees and more. Free tracking, specialized delivery services, extended delivery times and additional customizable feature options are also available.
Plus and Advanced members receive an up to 10% discount off their monthly spend of up to $200 with exclusive rate plans, discounts on services such as accessorials and a dedicated UPS Premium customer service team.
UPS Premium members also have access to the My Choice® program. This provides members with delivery updates or alerts when a delivery is coming and offers the options to reschedule or customize the delivery.
Members can also experience improved visibility and control over delivery with the Tracking Dashboard. This tool keeps all of a member’s deliveries in one place, allowing them to view, manage and sort all of their UPS packages.
An enhanced and in-depth view of delivery and shipment status is also provided.
Ultimately, UPS Premium membership provides members with access to greater services and shipping discounts than non-members, helping members streamline their shipping process for greater time and cost savings.
Does it cost to have a UPS account?
Yes, it costs to have a UPS account. There are multiple pricing options depending on your account type. For example, UPS My Choice is a free service that allows you to track and manage your home delivery shipments.
If you’re using UPS Business Solutions, the cost range can vary depending on the services selected and can include additional fees such as supplies, permits, assessments, and accessorial fees. Additionally, if you’re using UPS domestic air and international air services, shipping rates are based on a number of factors including the zones, weight, and dimensions of the shipment.
For more information regarding pricing plans and other services, please contact your local UPS store.
Can I tip my UPS driver?
Yes, you can definitely tip your UPS driver if you would like to. It is not prohibited nor discouraged by the company, but it is ultimately up to you to determine if, how much, and when to tip. If you do decide to tip your UPS driver, it should be done in cash.
Additionally, you should make sure the driver is aware it is a tip and not for the purchase of any goods or services. It is also important to consider the amount of packages the driver has delivered to you in the past and how helpful they have been.
To help ensure that the driver remains professional in the future, consider providing feedback along with your tip. Ultimately, the decision to tip your UPS driver is up to you, but always remember to be respectful and generous if you do choose to provide one.
How can I change my UPS package for free?
If you need to change a UPS package, you have a few options. First, you can request that UPS intercept and redirect the package, which will allow you to change the delivery address. The fee to intercept and redirect a package starts at $17.
00 and increases depending on the size of the package and the distance it needs to be rerouted.
If you need to change the contents of a package, you can request that UPS pick it up and then send it back out with the changes. To do this, you can call your local UPS customer service representative and provide them with the tracking number and details of the changes you need to make.
Depending on the size of the package and the details of the changes, the fee for the pick up and re-shipping of the package might be free or it might incur a fee.
Once the package has been intercepted or picked up, it can be sent to a different address or have its contents changed. Note that if you choose to have the contents changed, the new items must be of equal or lesser value than the original items.
If you have any questions about changing a UPS package, you can always contact a customer service representative via phone, email, or chat and they can provide you with more detailed instructions and answer any questions you have.