Yes, BetterHelp is a legitimate online counseling and therapy service. BetterHelp has been in business since 2013, and it has grown to become one of the most popular online mental health services in the world.
BetterHelp has successfully treated millions of people from over 100 countries, developing a strong evidence-base for its effectiveness. BetterHelp counselors are all fully-licensed and experienced professionals, so you can be sure that you’ll be getting a quality service.
Additionally, BetterHelp has security measures in place to safeguard users’ privacy and data, so you can trust that your information is safe. All in all, BetterHelp is a legitimate and trustworthy online therapy service that can be used by anyone looking to improve their mental health and wellbeing.
Are BetterHelp sessions only 30 minutes?
No, BetterHelp sessions are not only 30 minutes. Every session is tailored to the individual needs of the person receiving counseling. Some sessions may only be 30 minutes while others could be 45 minutes, an hour, or more.
The length of each session can also vary depending on the type of counseling and the practitioner providing it.
Typically, a counseling session through BetterHelp will include some sort of structure and format. This structure can consist of things like open discussion, goal setting, problem solving, reflection, and feedback.
Depending on the person and the topics discussed, sessions may need to be longer in order to maximize the benefit.
The counselor’s job is to ensure that you get the most out of your session, so they may suggest a longer session if it is needed. Ultimately, the length of each session will vary from person to person and depend on the individual’s needs and goals.
Regardless of the length of the session, the counselors at BetterHelp are committed to providing quality care.
Is BetterHelp a real therapist?
No, BetterHelp is not a real therapist. BetterHelp is an online counseling and therapy company that provides access to licensed professionals who provide mental health counseling and therapy over the Internet via secure video, messaging, and phone calls.
The licensed counselors and therapists are certified in the United States, Canada, and Australia and have a variety of qualifications and credentials, depending on the jurisdiction where they are located.
While BetterHelp is not a real therapist, the service they provide is based around the principles of traditional “in-person” therapy, but online. Clients can choose to work with the therapist of their choice, just as they would in a traditional “in-person” setting.
BetterHelp focuses on providing members with counseling and coaching services such as talk therapy, cognitive-behavioral therapy, mindfulness-based cognitive therapy, interpersonal therapy, and other evidenced-based approaches.
These licensed professionals provide a safe and private environment for clients to share their challenges and get advice. It is designed to help people with a wide range of mental health issues—stress, relationships, work problems, family conflicts, depression, and more.
Does BetterHelp work on phone?
Yes, BetterHelp works on a phone. The BetterHelp app is available for both iOS and Android devices, allowing you to access your counseling sessions wherever you are. The app is easy to use and provides you with the same access to therapists and mental health resources that are available on the website.
With the app, you can securely send messages, chat, and video conference with your therapist without ever leaving your phone.
What is the BetterHelp controversy?
The BetterHelp controversy is an ongoing debate over the credibility of the online therapy platform BetterHelp, a mental health platform that connects people with mental health professionals. The controversy primarily surrounds the fact that BetterHelp does not require its therapists to have a state license or valid certification, which has led to questions as to the efficacy of their services.
Some mental health professionals worry that, without regulations, the platform could be taking advantage of vulnerable clients or providing unqualified or inadequate counseling. On the other hand, some feel that the platform provides a much-needed resource to those who are unable to access traditional therapy due to financial or geographic restrictions.
The debate became especially heated in 2019 when a select group of therapists took to Reddit to express their concerns about the platform. They voiced concerns that therapists on the platform were not properly trained and lacked the qualifications, skills, and experience needed to provide quality counseling services.
In response to the negative feedback, BetterHelp increased its standards and now requires applicants to provide proof of qualifications and experience.
The debate over the credibility of BetterHelp has largely divided the mental health community, with some feeling that the platform should have stricter qualifications and more accountability, while others feel that its more accessible approach to therapy provides an invaluable resource to those in need who are unable to access traditional therapy due to financial or geographic restrictions.
Will I get a refund if I cancel BetterHelp?
Yes, you will be eligible for a refund if you cancel your BetterHelp membership. The exact amount of the refund will vary depending on the payment method you used to purchase the membership. If you purchased a subscription via PayPal, your refund should appear in your PayPal account within 3-5 business days of your cancellation.
If you purchased your subscription with a credit card, you will receive an automated refund to your credit card within 5-7 business days. Please note that refunds cannot be issued more than 30 days after your purchase date.
Refunds will not be issued for any unused balance, and any outstanding balance will remain due.
Can you do therapy over text?
Yes, it is possible to do therapy over text. Text therapy, also known as e-therapy or online counseling, is an expanding field of mental health care. It involves the use of online tools such as emails, messaging apps, or text messages to have therapeutic conversations and provide psychological support to clients.
In most cases, a trained and qualified professional provides the therapy. Text therapy offers a convenient and affordable way of receiving therapeutic support since it often involves fewer session fees and allows people to access services from any location.
Furthermore, it can be particularly helpful for those who have difficulty expressing themselves in a face-to-face setting, as well as for individuals with anxiety or depression. Research also suggests that text therapy can be as effective as traditional psychotherapy in some cases.
Are BetterHelp calls recorded?
No, BetterHelp sessions are not recorded. BetterHelp is a technology platform that connects people with professional therapists and counselors, rather than recording sessions like you would on a phone call.
BetterHelp’s privacy policy states that, “No audio or video recordings of sessions are kept in compliance with the Health Insurance Portability and Accountability Act of 1996, better known as HIPAA. ” This means the communication shared between clients and therapists will not be recorded without explicit permission from the client.
To ensure their privacy and security, any information exchanged over the platform is encrypted and securely stored on a remote server.
How many sessions can you do in a week on BetterHelp?
The number of sessions you can do in a week with BetterHelp will depend on what type of plan you are on and the availability of your counselor. For example, if you are on the ‘unlimited’ plan you will be able to have as many sessions as you like in a week.
However, other plans may be limited to a certain number of sessions per week and will depend on the counselors’ schedule which can change from week to week. It is also important to note that the length of a session will depend on what works for you and your counselor.
How long is each BetterHelp session?
Sessions with BetterHelp counselors can typically last between 40 and 50 minutes. This is considered optimal for allowing counselors to provide comprehensive feedback and support to their clients. The length of individual sessions can vary depending on the topics discussed and the format in which it is conducted.
For example, video calls may be limited to approximately 30 minutes while messaging responses can provide greater flexibility in the length of conversations. Overall, the frequency and duration of sessions is something that can be negotiated between the counselor and the client in order to ensure that their individual needs are met.
How many therapy sessions do I get with BetterHelp?
The amount of therapy sessions you can get as a BetterHelp member largely depends on the type of plan that you choose. Generally speaking, most members who join BetterHelp receive unlimited messaging with their counselor, as well as up to weekly live sessions.
These live sessions can be audio chats, video chats, or phone calls. The number of sessions you can have will depend on your membership plan, so you’ll want to review that before you commit.
Some membership plans start from as little as one month, while other plans extend up to 6 months. Your counselor will provide therapy tailored to your needs and provide guidance to enable you to reach goals.
At the end of each session, it is encouraged that you notify them of goals you would like to achieve and any updates on your progress. If you need additional support in the future, you are welcome to message or schedule more sessions.
At the end of the day, BetterHelp is designed to offer a personalized and convenient therapeutic experience. Whether you need daily or weekly sessions, they will be tailored to your needs and preferences.
The amount of sessions you are provided is ultimately up to you and your counselor.
Can I schedule multiple sessions on BetterHelp?
Yes, you can schedule multiple sessions on BetterHelp. You will need to set up each session individually and can choose the frequency that best meets your needs. You can book the same session multiple times a week or have a longer chat every other week that allows you to discuss your progress in greater detail.
Before booking any session with your therapist, make sure to check your therapist’s availability. You can check the availability of each therapist on the platform and book accordingly. Moreover, BetterHelp allows you to upgrade to a Premium membership that gives you access to additional services such as text messaging and deeper customized care plans.
With the Premium membership, you can also book more sessions if needed.
Does BetterHelp have unlimited sessions?
No, BetterHelp does not offer unlimited sessions. While each therapist works differently, generally their sessions are scheduled on a weekly or biweekly basis. If you feel that additional sessions are beneficial, you can contact your therapist to discuss the possibility of adding additional sessions.
It is important to note that each therapist sets their own fee structure and may or may not offer different rates for additional sessions, so it may be valuable to shop around and see what other therapists are offering.
How often can I meet with my therapist on BetterHelp?
The frequency of meetings with a therapist on BetterHelp can vary depending on the situation and individual needs of the client. Generally, some type of communication with a therapist is recommended daily or weekly in order to get the most out of the therapeutic experience.
Some clients may prefer longer sessions, such as a 1-hour weekly session, while others may benefit from shorter “check-in” sessions more frequently. Additionally, the frequency of communication between you and your BetterHelp therapist should be determined in collaboration with your therapist, based on your individual issues, needs, and goals.
It is important to communicate your needs and preferences to your therapist in order to find a schedule that works best for you.
How long are phone sessions on BetterHelp?
Phone sessions on BetterHelp last for 50 minutes. The length of the sessions allows time for the therapist to get to know the client, gain insight into their mental health issues, and provide resources and solutions to help them lead a healthier life.
Depending on the individual’s needs, sessions may cover topics such as life transitions, goal-setting, anxiety management, depression management, relationship counseling, and much more.
Most phone sessions are one-on-one between the therapist and the client. However, the platform also allows for additional family members or loved ones to join the session if needed. During these sessions, therapists focus on providing psychological support and building skills such as emotional intelligence and problem-solving abilities.
This helps clients increase self-awareness, develop coping strategies to reduce stress, and increase their overall well-being.
Overall, phone sessions on BetterHelp provide a space to express feelings, receive emotional support, and gain skills that can enable improvements long after the sessions end.
Can I do BetterHelp once a month?
Yes, it is possible to use BetterHelp on a monthly basis. If you have a single concern that you need to talk about, or if it’s something that you can talk about in one or two sessions, then it may be worthwhile to set up an appointment with a therapist on a monthly basis.
However, if you are dealing with deeper issues, or have multiple concerns, then it is generally better to have a regular weekly or biweekly appointment in order to best address your needs.
In either case, BetterHelp allows you to dictate how often you work with your therapist, so you can always switch to longer-term therapy if that is what is necessary. You can also set up sessions as often as you need them and take the necessary amount of time to go over problems in detail.
How much is BetterHelp weekly?
BetterHelp is an online counseling platform that offers a variety of subscription plans to suit individual needs. The exact cost of the subscription depends on which plan you choose. There are three plans with varying cost, duration and services:
– Weekly plan: This plan costs $520 per month and is billed on a weekly basis. You’ll get unlimited messaging and one weekly 50-minute video or phone session with your counselor.
– Monthly plan: This plan costs $400 per month and gives you unlimited messaging and two 50-minute video or phone sessions with your counselor.
– Quarterly plan: This plan costs $1,500 per quarter, spread over three months, and provides unlimited messaging plus four 50-minute video or phone sessions each month.
So the cost of the Weekly plan is $520 a month, and is billed on a weekly basis.