Yes, Digital River is a legitimate company. It is a global e-commerce and payments provider, offering e-commerce, subscription and payment management to customers in more than 200 countries. Founded in 1994 and headquartered in Minneapolis, Minnesota, Digital River serves the needs of some of the world’s top brands, including Microsoft, Target, Adobe and Lenovo.
The company provides integrated and innovative e-commerce and payments technology that is tailored to meet the needs of software, subscription and digital goods companies, as well as helping them manage and expand their international business.
Digital River has received numerous awards, including the 2020 Best Online Payment Solutions Provider by FinTech Breakthrough and the 2019 Best Online Payment Solutions Provider from Business Intelligence Group and the Global Payments Report from The Strawhecker Group.
How do I unsubscribe from Digital River?
To unsubscribe from Digital River, you can login to your Digital River account, select ‘My Account’, and choose ‘Subscriptions’ in the left menu. You can then select the subscription that you would like to cancel by clicking the ‘Manage’ button.
From there, select ‘Cancel Subscription’ and you should have the ability to confirm the cancellation. Once the cancellation is confirmed, you should receive a confirmation email detailing the cancellation of your subscription.
If for any reason you experience issues with cancelling the subscription, you can contact the Digital River Support team for assistance.
Does PayPal use Digital River?
No, PayPal does not use Digital River. Digital River is a global technology and services company that enables and manages digital e-commerce, digital marketing, digital payment, and many other services.
This means that PayPal has its own payment processing system and digital services platform. That said, the two companies do not have a direct relationship and PayPal does not use Digital River.
Who owns Digital River?
Digital River is currently owned by a global digital commerce company named UNICOM Global headquartered in Reston, Virginia. UNICOM Global is dedicated to helping customers grow by leveraging its vast network of digital commerce solutions and portfolio of complementary software assets.
Digital River, one of UNICOM Global’s six software assets, provides a platform of global payment, tax and compliance capabilities that enhance the customer journey, ensuring merchants can rapidly and effectively expand into new markets.
Digital River has cultivated global expertise over the years and offers a suite of services to help its partners quickly deploy their products and services globally, while providing global compliance and payments services such as fraud prevention, tax calculation, and currency conversion.
As a wholly owned subsidiary of UNICOM Global, Digital River is supported by a team of experts and partnerships around the world that provide key services and global capabilities, empowering merchants to grow their business and success.
When did Digital River go private?
Digital River went private in April of 2020 after being acquired by a private equity firm, Vista Equity Partners. The acquisition was part of a series of strategic investments made by Vista to continue to grow Digital River’s digital commerce, subscription billing and global payments capabilities.
Digital River was originally founded in 1994 and provides cloud-based commerce, payments and marketing services to small- and medium-sized businesses. The completion of the transaction resulted in an all-cash transaction of approximately $920 million, which represented a valuation of approximately $2.
2 billion on a fully diluted basis.
Why did I get a charge from Digital River?
Digital River is an e-commerce service provider that helps companies sell their digital products and services online. It is likely that you received a charge from Digital River because you purchased a digital product from a company that is utilizing their services.
Digital River also provides order management, pricing and discounting, fraud prevention and global payment processing services so they are the ones handling the payment gateway and transaction. It is possible that the charge may have been for a subscription you signed up for, a one-time purchase, or a service associated with the sale.
If you have any questions or concerns about your Digital River charges, you should contact their customer service and billing teams.
What is Digital River customer service?
Digital River Customer Service provides a comprehensive range of services to help businesses meet their ecommerce goals. Digital River’s customer service team is available for 24/7 support for clients in over 140 countries.
Digital River specializes in global payment solutions, fulfillment, subscription billing services, and ecommerce platform solutions. Their team has decades of experience in payments, digital products, and merchant services, as well as a proven track record of providing reliable performance, increased scalability, and long-term partnerships.
Their customer service is designed to provide customers with support for both software integration and technical troubleshooting. They offer custom solutions for businesses to bridge the gap between their current and desired capabilities, enabling them to maximize their online potential and ensure a seamless customer experience.
Customers can access support services through a range of channels including web requests, emails, phone (US and Canada only) or through an online chat. Digital River’s customer service team is equipped to provide integrated support for any device and browser, no matter where a customer may be located.
Digital River’s customer service also provides actionable advice, giving customers the help they need to create the most successful and secure ecommerce experience. In addition, they offer educational and on-demand training materials to keep customers informed and up to date on the latest features and features upgrades, and to give customers the tools they need to take full advantage of Digital River’s expansive digital products and services.
How do I cancel my Digital River subscription?
Cancelling your subscription with Digital River is a quick and easy process. There are two main ways to cancel your subscription. One way is to login to your Digital River account and find the subscription, then select the “Cancel Subscription” button.
You will then be prompted for confirmation on the cancellation request. The other way is to contact Digital River directly by either calling their customer service line or emailing their support team.
The customer service line is (800) 984-4737 and the email address for their support team is support@digitalriver. com.
Be sure to include your account number and billing information so Digital River can easily locate your account and process the cancellation. Once Digital River has received your cancellation request, the subscription will be closed and the card on file will no longer be charged.
After that, you will receive a confirmation email to let you know your subscription has officially been cancelled.
What does Digital River Ireland sell?
Digital River Ireland sells a wide variety of products and services across a diverse array of categories. These products and services range from software downloads and online subscriptions to web hosting and payments processing solutions.
In addition to software, online subscriptions, web hosting, and payments processing solutions, Digital River Ireland also sells physical products, including computer hardware and accessories, as well as sportswear, footwear, apparel, and accessories.
The company also provides a range of ‘back-end’ digital services, such as website design, contact center support, and digital marketing services. In order to meet the needs of the Irish market, the company provides localized payment processing and fulfillment solutions for businesses seeking to go global.
Digital River Ireland also provides secure email encryption, fraud prevention, and payment gateway services for enhanced security.
How do I cancel Trend Micro Auto Renewal?
Cancelling your Trend Micro Auto Renewal is easy and only takes a few simple steps.
First, make sure you have your account information handy. You will need your order number, the email address associated with the account, and your customer ID number.
Then, navigate to Trend Micro’s customer support page and select “My Orders” from the navigation menu.
Enter the information from your account and click “Find My Order”. This will take you to a page where you can view the details of your order.
Scroll to the bottom of the page and you will see the option to “Cancel Auto Renewal”.
Click that link and you will be taken to a confirmation page where you will be able to confirm the cancellation of your Auto Renewal service.
Once you have confirmed it, your Auto Renewal will be cancelled and you will no longer be billed for it.
You will still be able to use the service until the time of your renewal, and you can renew your service manually if you choose.
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