Skip to Content

Is it easy to cancel Curology after free trial?

Yes, it is easy to cancel Curology after a free trial. After signing up for the free trial, you can cancel at any time simply by accessing your account, selecting the “Account” tab, and then clicking the “Cancel Subscription” link.

Once you have clicked that link and followed the prompt, your free trial will be canceled and your account closed. Additionally, if you’re having trouble canceling your subscription, you can always reach out to the Curology team directly to assist you.

Can you cancel Curology after it ships?

Yes, you can cancel your Curology subscription after it has shipped. All you have to do is contact Curology’s customer service team directly. Depending on your subscription plan, you can either cancel the plan directly or send the unopened box back.

If the box has already been opened, the return policy states that you cannot return or exchange the products. You should also note that Curology has a buy-two-get-one-free promotion, so you will be charged for the two boxes of product that were shipped, even if you return one of the boxes.

There may also be additional fees associated with cancelling your plan, so it is best to check with the customer service team to see if there are any applicable charges.

Will I get my money back if I cancel Curology?

Yes, you can get your money back if you cancel Curology. Curology has a 30-day money-back guarantee, so if you are not satisfied with their services, you can cancel your subscription anytime within the first 30 days and get a full refund.

To cancel, you may contact their customer support team at help@curology. com or call 1-888-400-4463. You will need to provide your Curology account information when you call so that the customer service representative can process your cancellation.

Once your cancellation and refund request is accepted, the funds should be back in your account in a few business days.

Can you skip a month on Curology?

Yes, you can skip a month on Curology. To do this, simply log into your Curology account, navigate to your subscription page, and click the “Skip a Month” option. Skipping a month will allow you to pause your subscription for one month and you will not be charged for the skipped month.

After a month, your subscription will automatically resume unless you choose to cancel or pause it again. It is also important to note that if you skip a month and there are still bottles of your prescribed medications remaining, they will not be delivered until after your subscription has been resumed.

How much does Curology actually cost?

Curology typically costs $19.95 per month, plus the cost of your custom cream, if you choose to order one. Generally, the cost of the cream ranges from $4.95 to $29.95, depending on what active ingredients you want in your custom formula.

As a reminder, all Curology orders ship free no matter how much you order! After you receive your order, you can choose to upgrade your Curology package and receive additional products, such as tinted sunscreen, spot treatment, and moisturizer, each at an additional cost of $4.95.

Curology also offers a limited time discount when you subscribe to their Premium Plus plan, which offers monthly packages starting at $44.95 per month.

How long should I keep using Curology?

The answer to this question depends on individual goals and skin conditions. Everyone’s skin is unique, and everyone’s response to Curology will be different. Generally, it is recommended that patients continue using Curology and seeing their provider regularly for the best results.

When it comes to Curology, there is no standard timeline. With regular use, some people may begin seeing results within a few weeks, while others may take longer. To maximize the benefits of Curology, it’s important to be consistent with use and to follow your provider’s instructions.

With that being said, many people continue using Curology for as long as they experience benefits from it.

How long do you have to use Curology?

It depends on your Curology subscription plan and prevalence of your skin issues. Curology has a variety of subscription packages to meet the needs of different individuals. Some can be used for a few months, while others require a long-term commitment.

The amount of time required also depends on the skin condition you’re trying to treat. For conditions like acne, Curology is often successful in just 1-2 months, with continued use needed to keep skin clear.

Other conditions, like rosacea, may require months of use before you’ll see improvements. Ultimately, the length of time that you use Curology will depend on your own individual experience, needs, and dedication to the program.

How many pumps of Curology should I use?

The amount of Curology you should use depends on your skin type and the condition of your skin. Generally speaking, most people use 1 to 2 pumps of Curology per application. You should apply it to clean, dry skin, covering your entire face and neck if possible.

For best results, it is recommended to use Curology as part of your daily skincare routine, which should involve washing your face in the morning and evening followed by applying your Curology cream.

After application, you should follow up with an SPF of at least 30, as the medication in your Curology cream can make skin more sensitive to the sun.

If you have any questions about how to use Curology or are unsure of how much to use, it’s best to reach out to your Curology provider for personalized advice.

What happens when you cancel Curology?

When you cancel your Curology subscription, all of the active products in your personal Curology account are immediately discontinued. All changes to your regimen, such as dosage or product substitutions, will also be reverted to their original prescription.

If you have any unused products in your possession, we recommend using them up before cancelling.

After cancelling your account, you can still continue to use the products from your previous Curology orders until they run out, but you won’t be able to create any new orders.

Fortunately, you can easily start your Curology subscription back up whenever you want. Just log back into your account and choose the plan and products you’d like to restart. For your convenience, we’ll save all of the settings, skincare assessments, and product selections you’ve ever used in your Curology account.

Should I cancel Curology?

If you’re not seeing the results you hoped for from your Curology treatment, then it may be worth considering cancelling your subscription. However, it’s important to note that personalized skincare is a process and results can take time.

Before cancelling, consider evaluating your skincare routine to determine if you’re following the instructions provided by your provider and if you’re giving your products enough time to work. Additionally, consider discussing any concerns with your provider to see if any changes can be made to your treatment plan to meet your desired goals.

If adjustments don’t help and you still don’t see improvement, then cancelling your subscription may be the best option.

What does Curology free trial come with?

The Curology free trial comes with an introductory skincare regimen, developed by a board-certified dermatologist, tailored specifically to you. You will receive a detailed evaluation, a personalized treatment plan, and a three-month supply of customized medication.

Upon completing the Curology quiz, a dermatologist reviews your answers, skin concerns, and photos to create a custom skin treatment plan just for you. Your plan includes a unique blend of prescription-strength topical ingredients specific to your skin type and concerns.

Depending on what your skin needs, your treatment plan could include a combination of acne-fighting medication such as benzoyl peroxide, anti-aging products like retinoid, and other soothing ingredients such as hyaluronic acid to nourish the skin.

Each month, you’ll receive a personalized supply of your customized medication tailored specifically to your changing skin. With Curology, you have access to both the personalized prescription formula and the skincare advice of a board-certified dermatologist.

How long does it take for Curology free trial to ship?

The Curology free trial process typically takes about one week from the time the request is received. After signing up for the free trial, customers can expect to receive a welcome email containing information on how to complete the free trial, including details outlining the prescription options available.

After receiving the welcome email, customers will have 7 days to complete their profile, including skin concerns and preferences. Once that is finished, Curology will review the information and send out the custom formula free trial within 1-2 business days.

Upon receiving the free trial package, customers have a full 30 days to try the formula out and decide whether they would like to continue with a subscription.

Does Curology make you breakout at first?

It is possible that Curology may cause some people to breakout at first. Curology contains active ingredients that may cause irritation when first used, which can cause some people to experience purging, or acne that appears or is worsened before it actually gets better.

In general, it’s important to assess your routine and make sure you’re not irritating your skin. Adjusting the frequency and amount of products you are using, adding in hydrators like ceramides, and avoiding fragrances can help reduce the risk of irritation.

If you do happen to breakout initially after starting Curology, stick with it! It may take up to 8-12 weeks for you to see the full effects of the treatment. If breaking out becomes a consistent issue, talk to your Curology provider since they can adjust your treatment plan to help reduce any irritation-based breakouts.

Is there a way to pause Curology?

Yes, it is possible to pause your Curology subscription temporarily. You can open the Curology website and log in to your account. Then go to the Subscription Settings page and select the option to pause your subscription for any duration of time.

Once the desired time has passed, you’ll receive an email notification and be able to reactivate your subscription. Be aware that any products you have already purchased will remain in your possession, and you won’t get billed again until you opt to resume your subscription.

Is Curology a retinol?

No, Curology is not a retinol. Curology is a custom-prescription skin care service that is designed to meet each individual’s unique skin care needs. Through its online service, customers can receive personalized treatments to help address their skin concerns such as hyperpigmentation, acne, and premature aging.

Curology combines the insights of expert dermatologists and medical providers with advanced ingredient technology to create custom prescription products such as cleansers, moisturizers, and sunscreens.

While retinol is a popular ingredient in many anti-aging products, it is not part of Curology’s product line. Instead, they use personalized active ingredients like azelaic acid, clindamycin, niacinamide, and tretinoin that are specifically tailored to each customer’s needs.

Therefore, Curology is not a retinol.