Kobalt does not offer lifetime guarantees on their tools. However, they do offer a number of other warranties to ensure customer satisfaction. For example, Kobalt provides a 5-year limited warranty on cordless tools and batteries, a 2 year limited warranty on air tools and compressors, and a 1-year limited warranty on hand tools and sheds.
Additionally, Kobalt provides a 44-day no-hassle return policy on most of their items so that if you do not like an item you’ve purchased, you can typically return it within 44 days of purchase with a receipt.
Do I need to register my Kobalt power tools?
No, you don’t need to register your Kobalt power tools, but it’s a great idea to do so. By registering your power tools, you can get warranty information and any exclusive offers or discounts Kobalt might offer.
You can also get help with repairs and parts if something goes wrong. Furthermore, if you ever sell or give away your tools, the new owner can easily register them, ensuring that the warranty is still available to them.
To register your Kobalt power tools, you can go to the Kobalt website, select the product category, and then submit your registration information. After you complete the registration, you will receive a confirmation.
Once registration has been completed, you should always keep a copy of the registration or the confirmation available.
How do I return a Kobalt battery?
To return a Kobalt battery, you will need to begin by contacting the company directly. We offer a hassle-free 30-day return policy, meaning you can return your battery through the mail or in-store within 30 days of purchase.
Before sending, you will need to reach out to our customer service department and request an RMA (Return Merchandise Authorization) number. To contact us, you can either call 1-888-354-6258 or email customerservice@kobalttools. com.
Once you have your RMA number, you will need to package the battery securely. You can include the original packaging from the battery if you still have it. If you do not, you will still need to use a shipping box for the battery that can hold its weight as well as protect it from damage during shipping.
Once packaged, you will need to affix a label to the box that has the RMA number visible. Include this RMA number on all correspondence.
You will then need to ship your return to the address provided by the customer service team. This will depend on the issue you’re having with the battery, so make sure you speak with them to get the correct address.
Once your battery return has been shipped, you will need to provide the customer service team with tracking details so they can monitor its progress.
When the battery is received, our team will assess it, and depending on the issue, either issue you a refund or replace the battery with a new or refurbished one. You should communicate your needs with the customer service team to ensure that you get the best outcome.
If you have any further questions about returning a Kobalt battery, don’t hesitate to contact us at 1-888-354-6258 or customerservice@kobalttools. com.
Do I need a receipt for Kobalt warranty?
Yes, you need a receipt for warranty on Kobalt tools and outdoor equipment. This is because Kobalt requires proof of purchase to establish an equipment’s warranty period. Without a receipt, Kobalt may not be able to provide full manufacturer coverage for any repairs or replacements.
Additionally, keeping your receipt also helps you remember when you purchased the product and serves as a reminder for when a scheduled maintenance or replacement may be needed. Therefore, it is important to keep your original sales receipt up to date.
Who manufactures Kobalt?
Kobalt is an independent brand of hand and power tools, tool storage, and garage organization systems that are manufactured by the One World Technologies, Inc. , a subsidiary of the Chinese company, TTC.
TTC is a global leader in professional grade power tools and related accessories, with the Kobalt brand occupying a strong position in the US market since its introduction in 1998. In addition to the Kobalt product line, One World Technologies, Inc.
manufactures and markets a range of other power tool, hand tool, and related accessories such as Recoil and Task Force brands. All of these brands are heavily sold at many major home improvement retailers, including Lowe’s, The Home Depot, and Amazon, as well as independent dealers.
Why is Lowe’s closing 50 stores?
Lowe’s is closing 50 stores in response to an overall decrease in retail demand in certain markets, as well as part of an initiative to streamline operations and focus on the customer experience. The closings represent a small fraction of Lowe’s more than 2,000 stores, but will allow the home improvement retailer to redirect resources to stores in more profitable and densely populated areas.
As the retail landscape changes, customers’ shopping habits evolve, and new competitors come to market, Lowe’s must make strategic decisions on how to most effectively serve its customers. Closing 50 stores is part of that strategic effort.
In addition to closing stores, Lowe’s is also investing in its existing stores to create a better in-store experience. The retailer recently announced its commitment to a “store of the future” which will include the latest in store technology, including a “low pricing on thousands of items” program, “experiential learn centers” to help customers complete their projects, and other improvements to make stores easier to shop.
Lowe’s is also streamlining its digital supply chain and improving its website to make it more intuitive and user-friendly.
By taking strategic steps to close select stores and investing in its existing stores, Lowe’s is increasing its focus on creating a more seamless shopping experience for its customers. This will better position the home improvement chain to remain competitive and maximize sales volumes in an ever-changing retail landscape.
What is Lowes return policy on tools?
Lowe’s offers a generous return policy on tools, so you can be sure you’ll get the right product for your needs. Generally, Lowe’s will accept returns on tools within 90 days of purchase with a valid proof of purchase.
However, some exclusions apply, such as power tools, air tools, outdoor power equipment, and other special order items that have been gassed or oiled. If you’re returning any of these items, you must return them to the store along with a copy of the original receipt.
If you purchased the tool online, you will need to initiate a return through the company’s online system. After doing that, you’ll receive the option to return the item to the store with any associated shipping and handling fees refunded.
For tools purchased with a service plan, the service plan can be cancelled when the item is returned. However, if the tool was purchased with a Lowe’s Extended Protection Plan, the service plan must be canceled at the time of return and you’ll need to pay the full cost of the service plan.
Will Lowes give you cash back on returns?
At Lowe’s, most returns are eligible for full refunds or exchanges. However, Lowe’s does not offer customers cash back for returning items. Customers may receive store credit if the refund is issued to a Lowe’s gift card.
If customers used a credit card to make a purchase and received a refund, the amount will be credited to the card. For customers who paid with cash or check, store credit will be issued on a Lowe’s gift card.
If customers do not want to receive store credit and instead prefer a full refund, they the will have the option of receiving the refund via a check.
How far back can Lowes look up a receipt?
Lowe’s typically keeps an electronic record of receipts for up to two years. They can look up a receipt for the current calendar year, or the previous calendar year, provided you have the necessary information including the store number and purchase date.
If you have the original paper receipt and lost it, you can recreate it by either calling the store or using their online customer service. However, if you don’t have the original paper receipt, Lowe’s may not be able to look up the receipt.
In this case, you might need to contact the manufacturer or a third-party vendor for help.
To maximize your chances of looking up a receipt, it’s recommended that you keep any original paper copies you received and store them in a safe place. Additionally, if you plan on making a large purchase from Lowe’s, you may want to consider signing up for the Lowe’s Advantage Credit Card to get further purchase protection, including a 1-year price guarantee.
Can I return a used pressure washer to Lowes?
Yes, you can return a used pressure washer to Lowes as long as it is within 90 days of purchase and is in its original condition, meaning that all parts and accessories must be included for a full refund.
You will also need to have a valid proof of purchase such as a sales receipt, invoice, store credit memo, or a Lowes register or online order confirmation. If you do not have any of these then you may be able to return the item, but a store credit will only be issued.
Additionally, there may be a restocking or disposal fee deducted from the refund. If a pressure washer is returned due to a manufacturing defect or performance issue, then you may be able to receive a full refund.
Is Kobalt owned by Lowe’s?
No, Kobalt is not owned by Lowe’s. Kobalt is the name of the line of hand and power tools and lawn and garden equipment owned by the American company, The Home Depot. Home Depot purchased Kobalt Tools and the related intellectual property from Lowe’s in 2009.
Lowe’s had purchased them from the eastern tool manufacturer, Lloyd’s Tool Division, in 2004 as part of its acquisition of the Canadian retailer, Rona Inc. However, Lowe’s decided to divest themselves of Kobalt and sold to Home Depot in 2009.
Kobalt products are now sold exclusively at Home Depot stores, not Lowe’s.
What is the warranty on a Kobalt 80 volt battery?
Kobalt Power Tools stands behind their products and warrants their 80-volt batteries to be free from manufacturing defects in material and workmanship for a period of three years from the date of purchase.
The warranty covers the battery pack and internal components and covers coverage for normal wear and tear. This warranty does not extend to the battery charger, which has a separate one-year warranty.
This warranty does not cover failure due to improper maintenance, misuse, abuse, accident, unauthorized repair or alteration, use of non-Kobalt attachments, improper voltage, improper storage, damage as a result of natural calamity and/or liquid damage.
This warranty is not assignable and does not apply to products purchased at a third-party retailer and/or any re-sold products. Kobalt reserves the right to repair, or if repair is not possible, replace any and all components either with new or re-conditioned parts, at its sole discretion.
Why is my Kobalt 80v battery not charging?
If your Kobalt 80v battery is not charging, there are a few potential causes. First, ensure that the charger is plugged into a functioning outlet and that the outlet is providing adequate power. If the power is sufficient, the display on the charger should reveal the battery’s current charge status.
If the status is still unreadable, the charging cable may be faulty and should be replaced. There may also be a problem with the battery itself. To check this, try switching the battery with a spare or a fully charged Kobalt 80v battery and see if the charger recognizes it.
If the charger does not recognize either battery, then you may need to contact Kobalt customer service. There could be an issue with the charger itself. Customer service will be able to assist in getting a replacement if needed.
Does Kobalt shovels have a lifetime warranty?
Kobalt shovels do not have a lifetime warranty. They are covered by a limited one-year warranty which guarantees hassle-free replacement or repair of any defective component. It is important to keep your original receipt in order to use the warranty.
In addition to this limited warranty, other components of Kobalt shovels such as the blades are covered by a seven-year warranty against breakage due to material or manufacturing defects. If a component does break during this time, the customer should contact the Kobalt customer service line for more information on how to access warranty service.