No, SquareTrade is not authorized by Apple. SquareTrade is an independent service provider that provides extended protection for Apple products and Repair services for iPhones, iPads and other devices.
SquareTrade offers extended warranty coverage for iPhone, iPad, iPod, Apple Watch, AirPods, Mac Computers, and Apple TV. SquareTrade is not affiliated with Apple and all Apple warranties remain in effect.
What is not covered on SquareTrade?
SquareTrade is a third-party protection plan and warranty provider for consumer electronics, appliances, and other products, but there are certain items that are not covered. SquareTrade does not cover any products not purchased through an authorized retailer, any items that require repair or service more than 90 days after purchase, any items that have been subject to physical abuse or misuse, any items lost due to theft or natural disaster, any items that have been modified from their original condition, or any items listed as excluded from warranty coverage on your contract or agreement.
In addition, SquareTrade does not cover direct or consequential damages, such as lost profits or business opportunities, personal injury, or death.
Can you get insurance for your Macbook?
Yes, you can get insurance for your Macbook. Coverage may vary depending on your provider, so it is important to research the details of each policy before making a decision. Some insurance companies may also offer additional coverage that goes beyond the basic protection for your Macbook, such as accidental damage and theft.
Generally, Macbook insurance covers hardware repairs and software repairs up to the price of the original purchase. It is also important to find out the deductible amount and any other restrictions or exclusions that may apply.
You may also want to look for an insurance policy that covers additional tech items, such as external hard drives, iPads, and other devices.
What do SquareTrade warranties cover?
SquareTrade warranties cover a wide range of products and services. Many consumer electronics, including phones, tablets, laptops, TVs, gaming systems, and more can be protected with a SquareTrade Warranty.
These warranties provide coverage for mechanical, electrical, and cosmetic issues that may occur with your device, such as a malfunctioning power cord, a cracked screen, or water damage. They also offer repair or replacement options for devices covered under a SquareTrade Warranty.
Additional services such as Accidental Damage Protection and Virus Protection can also be added to cover various types of hazards and incidents. SquareTrade also offers protection plans for appliances, jewelry, connected home protection, and extended warranties for cars and boats.
SquareTrade warranties offer peace of mind, giving you reassurance that if something goes wrong with your purchase, it’ll be taken care of.
What happens if SquareTrade can’t fix your item?
If SquareTrade can’t repair a customer’s item, they will offer a replacement item or, if the item is discontinued, a similar item. If a replacement item or a similar item is not available, SquareTrade will provide a cash settlement based on the current value of the item, which may be less than the purchase price.
Customers must contact SquareTrade customer service and may be asked to provide supplementary documentation or proof of purchase. The customer is responsible for any applicable taxes, shipping and handling charges.
If the item is no longer covered under the warranty, the customer may still qualify for reimbursement through the Fair Market Value option, which covers items 5 years old or newer and with a purchase price of up to $2,000.
How much is SquareTrade deductible?
The amount of your SquareTrade deductible typically depends on the type of warranty you purchase, and may range anywhere from $0-$175. For example, if you purchase the Total Mobile Protection Plan and you file a claim, you’ll likely have a deductible of either $75 or $99, depending on the device you have.
Alternatively, if you purchase the Appliance Protection Plan, your deductible may be $50 for any electronics, $75 for appliances, or $150 for major appliances. Keep in mind that deductible amounts and warranty coverages may vary according to your individual plan.
If you’re unsure what your deductible amount is, please refer to your SquareTrade purchased policies for clarification.
Does SquareTrade cover loss or theft?
Yes, SquareTrade provides protection plans that cover loss or theft. Depending on the plan you choose, the amount of coverage can vary. Generally, the coverage is designed to cover any losses that occur due to accidental damage, mechanical breakdown, or other covered losses.
So, if your device is stolen or lost, SquareTrade should provide coverage for the cost of replacing the item.
To ensure you have sufficient coverage for any losses or theft, it is important to review the coverage details of your SquareTrade plan carefully to understand exactly what types of damage or loss are covered.
If you are unsure, you can also contact SquareTrade directly for more information.
Does SquareTrade pay for shipping?
No, SquareTrade does not pay for shipping. SquareTrade is an extended warranty and protection plan provider for items purchased online or in stores. SquareTrade offers several convenient and cost-saving protection plans for electronics, appliances, and other items, but does not cover refunds or reimbursements for shipping.
Instead, SquareTrade protects your items with comprehensive coverage in the event of damage or malfunction due to accidents, mechanical breakdowns, power-surges, and more—all without paying for the cost of shipping.
To learn more about SquareTrade’s protection plans, please visit their website or contact their Customer Care team.
How do I use my SquareTrade warranty?
Using your SquareTrade warranty is easy. Simply purchase a plan for the item you would like to insure, and SquareTrade will send you a confirmation email that includes instructions on how to file a claim.
If you ever need to make a claim, you can simply visit the SquareTrade website and go to “My Account”. From there, you can fill out a claim form, which will provide you with a case number. You will then be able to track the progress of your claim on the website.
You may be asked to provide proof of purchase and pictures of the damaged item in order to process your claim. SquareTrade will arrange for the repair or replacement of your item after evaluating the necessary evidence.
If your item cannot be repaired, you will receive a replacement item of comparable performance and features. For repairs that require more than a couple of days, SquareTrade may provide loaner equipment or reimburse you for the rental of temporary equipment if necessary.
If you find that your purchase was not covered by SquareTrade, or that your claim was denied, you are always welcome to reach out to their Customer Service team for further assistance.
What situations are not covered by the SquareTrade protection plan?
The SquareTrade protection plan does not cover certain situations that are outside of its control. These situations include, but are not limited to, theft; misuse, abuse, or modification of the product; damages caused by liquids, Acts of God (such as fires and floods); normal wear and tear; customer neglect; and guarantees or warranties made by third party vendors.
Additionally, the SquareTrade protection plan does not cover incidental or consequential damages, except as provided by law in certain US states.
Can I buy a SquareTrade warranty after purchase?
Yes, you can purchase a SquareTrade warranty after purchase. SquareTrade offers a variety of post-purchase protection plans and extended warranties to choose from. All of these plans provide protection and peace of mind in case something goes wrong with your product after the manufacturer’s warranty expires.
Coverage typically begins the day after your manufacturer’s warranty ends and can last up to four or five years, depending on the plan you choose. Additionally, SquareTrade’s protection plans come with 24/7 customer service, free unlimited online claims and up to $250 of reimbursement for a representative repair visit, depending on the plan selected.
To learn more about the post-purchase protection plans and extended warranties available, visit SquareTrade’s website at www. SquareTrade. com.
Does SquareTrade cover accidental TV damage?
Yes, SquareTrade covers accidental TV damage as part of its protection plans. These plans can help to protect you from almost anything, from malfunctions and early product breakdowns to damage from accidents, water damage, and other types of mishandling.
The SquareTrade accidental damage coverage includes protection for TV screens and cables due to drops, spills, and cracks. Some television damage is not covered, such as intentional damage, structural damage due to lack of ventilation, or sunburned or waterlogged displays.
SquareTrade protection plans also include additional perks such as a no lemon guarantee, repair or replacement of some products without additional fees, and a satisfaction guarantee.
How long do you have to file a claim with SquareTrade?
You have up to one year from the date of purchase to file a claim with SquareTrade. In some states, the time period may be longer. It’s important to note that your product must be covered by the warranty coverage in order to be eligible for a claim.
In order to submit a claim, you need to provide an itemized copy of the invoice/receipt of the item you are filing a claim on, as well as the SquareTrade warranty contract. Please make sure to file your claim before your coverage expires.
Is SquareTrade a good company?
Yes, SquareTrade is a good company. They are a leading provider of protection plans for major electronics, appliances, and other goods, and they have a strong reputation for providing reliable coverage and responsive customer service.
They offer protection plans at reasonable prices, give customers access to 24/7 customer service, and have an extensive network of technicians who are certified to repair the items covered by their plans.
They also have an A+ rating from the Better Business Bureau, indicating that their customers usually have a positive experience with their products and services. All in all, if you’re looking for protection for your electronic equipment, appliances, and other goods, SquareTrade is a good company to consider.
Does SquareTrade give you money back?
Yes, SquareTrade does provide money back in certain circumstances. If you purchase a warranty from SquareTrade and the device you purchased the warranty for is never used or breaks before the warranty period has ended, then you can receive a full refund or go for a store credit.
If you already used the device, you may receive a prorated refund based on the amount of time remaining on the warranty period. Additionally, if the damage is covered by the warranty plan you purchased, you can receive a repair or replacement item from SquareTrade.