If your Dropbox account is disabled, some or all of your files and folders may be temporarily removed from the Dropbox servers. This will prevent you from accessing them until you make changes to your account that comply with our Terms of Service.
In some cases, the files may not be returned at all.
If your account is disabled, you will receive an email letting you know what the issue is and how to resolve the problem. Depending on the specific violation of our Terms of Service, you may be asked to:
-Delete any files or folders related to the violation
-Create a new account
-Verify or update your payment information
-Provide additional information to verify your identity
Reinstating your account may not be an option, and permanently disabled accounts are not recoverable. You may also be required to agree to additional terms and conditions, if necessary.
If your account is disabled, it’s important to address the issue as soon as possible. As noted above, some file or folder removal is mandatory and your data may not be recoverable. We recommend setting up another account in the meantime and using the Dropbox transfer tool to move your files, if necessary.
How do I reactivate my Dropbox account?
To reactivate your Dropbox account, please follow these steps:
1. Log in to the Dropbox website.
2. Enter your username and password, then click “Sign in”. Make sure you’re signing in with the correct account.
3. Click “Account” at the top right corner of the page, then select “Deactivate account”.
4. Read over the information about what will happen to your Dropbox data, then click “Continue”.
5. Read over the information about cancelling your account and click “Complete cancellation”.
6. A confirmation message will appear notifying you that your account has been deactivated.
7. To reactivate your account, simply click “Reactivate” and enter your login credentials.
8. Your Dropbox account is now reactivated!
Can Dropbox see my files?
No, Dropbox cannot see your files. Dropbox is a cloud storage service and you control who has access to your files, no matter where they are stored. Your files are secure with advanced encryption, and they are only accessible to you or the people you have authorized to access them.
Dropbox doesn’t inspect or scan your files, and your files are never seen or accessed by any of the employees at Dropbox. Dropbox believes in giving you control of your data so you can always feel good about where it’s stored and who has access to it.
Furthermore, Dropbox also offers two-factor authentication, which adds an extra security layer to your account in order to protect your data from unauthorized access.
Can someone hack your Dropbox?
Yes, it is possible for someone to hack your Dropbox account. If your account is hacked, any files stored on Dropbox may be accessed, edited, or deleted by a malicious actor. Additionally, they may be able to use your account to connect to other services, such as email, social media, and financial institutions.
The best way to protect against hackers is to keep your accounts secure with strong passwords, enable two-factor authentication, and consistently monitor your accounts for suspicious activity. Additionally, you should never open emails, links, or attachments from unknown sources, or share your account information with anyone.
If you think your account may have been compromised, contact Dropbox immediately.
Is Dropbox safe for confidential files?
Yes, Dropbox is generally safe to use for confidential files. All files stored on Dropbox are encrypted at rest and default encryption is 256-bit Advanced Encryption Standard (AES-256). This means that not even Dropbox has access to the content of your files.
In addition, Dropbox provides an extra layer of security with two-step verification and a confidential file requests feature that requires the sender to authenticate with a passcode before accessing a shared document or folder.
Finally, Dropbox also offers an admin dashboard where users can restrict access to certain folders, set file and folder policies, and monitor user activity. All of these features help keep confidential files secure while making them easily accessible.
Is Dropbox safer than Google Drive?
Dropbox and Google Drive are both reliable and secure cloud storage solutions. They both offer end-to-end encryption in order to ensure that your data is private and secure, and both use strong access controls to prevent unauthorized access.
However, when it comes to security, Dropbox has a few extra features that may give it an edge over Google Drive. For instance, Dropbox offers two-factor authentication, while Google Drive only offers single-factor authentication.
Additionally, Dropbox allows you to password-protect any files and folders, while Google Drive does not. Additionally, Dropbox also has a restriction on file types that can be uploaded, which can provide an extra layer of protection against potential viruses or other malicious threats.
Overall, both solutions are secure and reliable, and you can choose whichever one you prefer based on your needs and preferences.
How secure is Dropbox sharing?
Dropbox sharing can be a secure way to send files, depending on the specific settings. By default, files and folders shared with a link can only be accessed by people who have the link, and no one else.
Links can also be further secured with a password, which adds an extra layer of security that prevents anyone else from being able to access the file. Since the files are stored in Dropbox, they’re encrypted and protected by multiple security measures, so even without a password, the files are secure from unauthorized access.
Additionally, you can control how the link works, setting it up so that the recipient can only view or edit the file, but can’t forward it or download a copy, which provides an extra level of security.
With the proper settings, Dropbox sharing can be a reliable and secure way to transfer files.
How can I tell who has access to my Dropbox?
You can easily tell who has access to your Dropbox account by visiting your Account Settings page on dropbox. com. On the Sharing section of the page, you can see a list of everyone with whom you currently have shared folders, as well as the people who have been invited to access them.
To remove someone’s access to your Dropbox folder, simply hover over the folder and click on the three vertical dots that appear. From there, click on “Manage Access” and deselect the checkbox beside the user’s name.
If you would like to grant someone access to your Dropbox, the process is just as easy. Just visit the folder you wish to share in your Dropbox, click on “Share”, and then type in their email address or their phone number.
They’ll receive an email or SMS notification, and then after they’ve accepted your invitation they’ll be able to see, edit, and download the files in the folder.
It’s important to consider carefully who you share your Dropbox files with. You don’t want to unwittingly grant someone access to sensitive information, so make sure you only give people you trust access to your Dropbox folders.
Can you have 2 Dropbox accounts on one computer?
Yes, you can have two Dropbox accounts on one computer. To do this, you’ll need to create a separate user account on your computer for each Dropbox account. When you log in with each user account, you can thenlog in to the respective Dropbox account.
This way, your files from each Dropbox account will remain separate and secure. Additionally, you will be able to access files from both accounts on the same computer.
How do I contact Dropbox by phone?
If you need to contact Dropbox by phone, you can reach them at 1-888-741-9378. Be advised that this number is for customers with Dropbox Business accounts only. If you have a free individual account, you can still contact Dropbox’s customer support team, but you will have to do it through email or through the website in the Help Center.
You can reach out using the help page on their website (dropbox. com/help). You can also submit a form through the help page and someone from the customer service team will get back to you as soon as possible.
Why is my Dropbox not syncing?
Syncing issues with Dropbox can be caused by a variety of factors. It may be caused by network settings, a problem in the app itself, or a problem with the files being shared.
Firstly, check that your network settings are correct. This includes making sure your WiFi or internet connection is stable, as well as making sure your firewall and antivirus are not disrupting the service.
It may also be worth adjusting the proxy settings, or making sure port 443 is open when using Dropbox.
Other common issues include files that won’t sync due to an error message, or documents that appear to be syncing, but never finish. Dropbox may also be over capacity, or the app itself could be malfunctioning.
To troubleshoot this, it’s best to check your activity log to see which files were not able to be synced and to check the storage limits.
If this doesn’t fix the issue, it may be best to try reinstalling the Dropbox app or resetting the sync. Doing so will delete the current sync settings, so it is best to save any important data before restarting the process.
It may also be worth checking for updates to the app, or using an alternative version of Dropbox.
If the above troubleshooting methods still don’t work, it may be best to contact Dropbox support to see if they can resolve the issue.
How do I manage Dropbox?
Managing your Dropbox files and folders is easy. Before you start, it is important to understand the basics of how Dropbox works.
When you save items to your Dropbox, they are backed up in the cloud and can be accessed from any of your devices, as long as you are logged in to your Dropbox account. Every file or folder in your Dropbox is allocated a certain amount of space and each of your devices will sync with the cloud whenever files or folders are added or removed.
On your computer, you can navigate to the Dropbox folder where you’ll find all your files and folders. You can move these between different folders and delete them, just as you would with any other folder on your computer.
You can also use the Dropbox website to manage your files. On the website, you will find an overview of your current Dropbox usage and a list of all your files and folders. From here, you can easily move items between folders, delete files, and even share links with other people.
If you use the Dropbox app for iOS or Android, you will be able to access, manage, and upload files from your device. The app also allows you to quickly access recently used files and view files even when you’re offline.
Finally, the app includes ‘smart sync’ feature which allows you to easily keep certain files on your devices while offloading the rest to the cloud.
Overall, managing your Dropbox files and folders is easy once you understand the basics. With the app, website, or by accessing the Dropbox folder on your computer, you can quickly and easily manage your stored files and folders.
Will Dropbox delete my files if I don’t pay?
No, Dropbox will not delete your files if you don’t pay. Dropbox offers both free and paid plans and the files you store on a free plan are not subject to any kind of deletion. When a free account expires, you’ll still be able to access and download your files, but you won’t be able to upload any new files, edit your existing files, or share links to them.
To continue using all of the features that Dropbox offers, you’ll need to upgrade to one of their paid plans. Additionally, it’s important to note that if your free account isn’t used for more than three years, Dropbox will delete it and all the files associated with it.
Can you recover a deleted Dropbox?
Yes, you can recover a deleted Dropbox. Dropbox has a “ Deleted files” folder that stores all the deleted files for 30 days. During this time, you can restore the deleted files and folders from this folder.
To access this folder, log in to dropbox. com, select “ Files” in the top left corner, and then select “Deleted files”. All deleted files and folders will be listed here and you can browse them to locate the one you need to restore.
If you need to restore files that were deleted more than 30 days ago, you can use Dropbox’s Restore to Previous Version feature. This feature allows you to restore a previous version of a file or folder, up to 180 days prior.
To access it, go to the file or folder that was deleted, click “Details”, and then select “Version History”. From there, you can select the version of the file or folder you want to restore.
If the files you need to restore were deleted more than 180 days prior, you can contact Dropbox customer support for assistance.
Why have my photos disappeared from Dropbox?
It’s possible that your photos have disappeared from Dropbox if you have either deleted them, shared them, or moved them to a different folder within Dropbox. If you have deleted them or moved them to a different folder, they will not appear in your Dropbox folder or in the Photos section of your Dropbox account unless you have previously shared them with someone.
Additionally, if you have shared your photos with someone else and they have deleted them from their account, the files will no longer appear in your Dropbox folder or in the Photos section of your Dropbox account.
If you believe that your photos have gone missing from Dropbox, you may want to try checking your Recently Deleted folder. If the photos were deleted from Dropbox within the last 30 days, you will be able to restore them from the Recently Deleted folder.
Additionally, it’s possible that someone may have deleted your photos from the Photos section of your account; in this case, you would need to contact the person who deleted the photos and ask them to restore them.
Finally, if you have permanently deleted your photos or if they have been deleted by someone else, then unfortunately you will no longer be able to access them from Dropbox.
Does Dropbox report to authorities?
Yes, Dropbox does report to authorities in certain circumstances. Dropbox may report to and cooperate with law enforcement bodies if required to do so by applicable law or by valid legal process such as a court order, subpoena, or search warrant.
Dropbox reserves the right to report any suspected illegal activity to appropriate legal authorities, and if requested, will provide information to the relevant law enforcement, regulatory, or other authorities investigating such activity.