When you restart your Arlo hub, all devices that are connected to the hub will reconnect to it and reassociate their settings. The reboot process will clear any temporary settings and configurations stored in the hub’s memory.
As a result, any connectivity issues with devices that had been previously connected to the hub will be resolved. Additionally, if there are any new devices that you have recently added to the hub, they will be given an opportunity to be securely authenticated and associated with the hub.
It is important to remember to always restart your Arlo hub whenever you make any changes to the connected devices, or when you move it to a different location. Doing so will ensure that your setup remains secure and reliable.
How do I get my Arlo base station back online?
To get your Arlo base station back online, you should first make sure that your router is on and all of the cables are connected properly. Then you can reset your base station by pressing the reset button for ten seconds.
Once your base station is reset, the LED light will start blinking, indicating that the reset was successful.
Next, you should download the Arlo app on your mobile device and then use it to connect to your new base station using the Arlo network name and password. You can usually find this information on your base station.
Finally, open a browser window on your device and enter the URL http://my. arlo. com/. On this page, you will be prompted to enter your Arlo account details and then you should be able to log in and access the Arlo base station.
Once this is done, your Arlo base station should be online and functioning properly.
How do you reset Arlo for new owner?
To reset an Arlo security camera so it can be used by a new owner, you will need to first unregister it from your current account. To do this, open the Arlo app, go to the Menu, select Settings, then My Devices.
From here, select the camera you want to unregister, then tap Unregister. This will remove the camera from your account, allowing it to be used by the new owner.
Once the camera has been unregistered from your account, the next step will be to perform a factory reset. To do this, on the back of the camera, press and hold the reset button for at least 10 seconds.
The reset button will be indicated by a black circle with a hole in the middle. Once the reset is complete, the camera will be ready for the new owner to configure its settings.
Why is my Arlo base station not connecting?
First, check to make sure that the power adapter is securely plugged into the device, and the power outlet. If it is, check to see if the ethernet cable is securely connected to the Arlo base station and your router.
If it is, try rebooting your router.
If the issue persists, try downloading the Arlo software to your computer, and uninstalling the current version of the Arlo software. After it is uninstalled, open the download file and install the new version.
Make sure you are using the latest version of Arlo as listed on the Arlo website.
If none of these steps work, try resetting the Arlo base station. Unplug the power adapter from your base station, wait ten seconds, and plug it back in. Your base station should now restart, and the connection should be verified with the router.
Finally, if none of these troubleshooting steps work,you may have a defective or incompatible router. To determine if the router is compatible, check the list of compatible routers on the Arlo website.
If it does not meet the requirements, you will need to use an alternative router or modem to connect the base station.
What does orange light mean on Arlo Base Station?
The orange light on an Arlo Base Station may indicate a variety of different things. It could simply mean that the base station is powered on, or it could indicate a potential issue.
If the orange light is blinking rapidly, it indicates a firmware upgrade is taking place. This will typically take 5 – 10 minutes to complete and the base station will reboot after that.
If the orange light is steady, it means that the base station is in the process of connecting to the internet or that the charger has been plugged into the base station.
If the orange light is strobing slowly, it means that there is a network connectivity issue. It could either mean that the base station is having problems connecting to your internet or the router is not configured correctly.
Lastly, if the orange light flashes orange and green, it means that there is a configuration issue and the base station needs to be reset. To reset the base station, unplug it for 10 seconds and then plug it back in.
In short, the orange light on the Arlo Base Station can indicate different things depending on the rate of the flashes or if the light is steady. It could simply mean it is powered on or it could indicate a potential issue with the base station.
Can I connect my Arlo base wirelessly?
Yes, it is possible to connect your Arlo base wirelessly. If you have an Arlo Pro 2 or Arlo Pro Base Station, you can connect it to your home Wi-Fi network using the Arlo app. Make sure that your Wi-Fi router is running on 2.4 GHz.
If you’re using Arlo Ultra, you may need to use the included Ethernet cable to complete the set up. After connecting your base station, follow the step-by-step instructions given in the Arlo app to pair with cameras and configure your system.
Additionally, make sure that the firmware of the base station is updated so that it can communicate with and control Arlo cameras.
How do I change the base station on Arlo?
In order to change the base station on your Arlo system, there are a few steps you will need to follow.
First, you will need to make sure that your new base station is within range of your routers and other Internet access points. You will also want to make sure the base station is connected to the same router or access point as the original base station.
Once the new base station is in range, you will want to use the downloadable Arlo app and log in with your Arlo credentials. With the app open, you will then select the Arlo base station you want to replace, then tap the settings icon in the top right corner of the screen.
Scroll down to Location Settings and choose Add Base Station. After this, you will need to scan the QR code located on your new base station. Make sure you read the safety instructions before continuing.
Once the QR code is scanned and the base station is verified, you will be prompted to enter the location of the base station in the app. This can be done quickly and easily by typing in the address, zip code, or city.
Once you have entered the location, you can then begin the transfer process in the app to transfer the settings from the old base station to the new base station. This may take a few minutes. Once the process is completed, you will be asked to confirm the new base before it is fully activated.
Once you have confirmed the new base, you can begin to use it with your Arlo system. Be sure to check and make sure the new base is properly synced up and that all your cameras are working correctly.
If you experience any difficulties or have any questions during the process, you can reach out to Arlo customer service for assistance.
Where is the Reset button on Arlo camera?
The Reset button on Arlo camera can be found in the Battery Compartment located on the back of the camera. Before you can access this button, you will need to remove the battery cover. The Reset button is a small, black rectangular button.
It should be located approximately 1 inch away from the larger, black rectangular Power button. To reset your Arlo camera, simply press and hold down the Reset button for 15 seconds. You will then see the LED light cycle blue, white, and then red.
The LED will stop blinking once the camera is successfully reset.
Why is my Arlo camera not syncing with base station?
There are several potential issues that could prevent your Arlo camera from syncing with the base station.
First, make sure that the base station is powered up and connected to your router either via the Ethernet cable or via wireless. If you cannot definitively confirm that the base station is connected, you may need to restart the device and try again.
After confirming a successful connection to the router, consider resetting the base station to factory settings by pressing and holding the sync button for 20 seconds.
If you have not already done so, you should also check whether the firmware on your base station needs to be updated. If an update is available, download the applicable file from Arlo’s support page and install it onto the device.
Finally, if none of the above steps work, try moving the Arlo camera within range of the base station. The camera must be within direct line of sight of the base station in order to sync successfully.
If this does not resolve the issue, check for nearby WiFi sources that are creating interference and may be blocking the connection.
What does restart mean on Arlo?
Restarting an Arlo device means resetting it to its factory settings. This can be done either by pressing the reset button on the back of the camera, or by logging into the Arlo account at my. arlo. com and selecting “Devices” from the top navigation bar, then clicking the “Restart” option.
The process takes about a minute, and when complete, all settings will have been restored to their original factory state. In addition to resetting settings, restarting a device also updates firmware, which can be important for security reasons.
Note that restarting a device may impact its HomeKit status, as HomeKit features will need to be re-enabled prior to use.
Can I delete my Arlo account and start over?
Yes, you can delete your Arlo account and start over. To do this, log in to your account and go to the Account Settings page. Under the heading “Account Management,” click on the link to “Delete Account. “.
Follow the prompts to confirm that you want to delete your account and all of the associated information. Once you have done this, your Arlo account will be deleted and you will be able to create a brand new one.
Can you factory reset an Arlo camera?
Yes, you are able to factory reset an Arlo camera. A factory reset will reset all settings in the camera back to the original settings. To factory reset an Arlo camera:
1. Log into your Arlo account at my.arlo.com
2. Select the mode you would like to reset (for example, Arlo Pro, Arlo Pro 2, Arlo Q, etc.)
3. Check the box next to the camera you would like to reset
4. Click the Gear icon in the top right-hand corner
5. Select Factory Reset from the drop-down menu that appears
6. Click the Reset button
7. Once your Arlo camera has completed its factory reset, all settings will be returned to the default settings.
How do you set up a used Arlo camera?
Setting up a used Arlo Camera is a pretty straightforward process. Here are the steps you’ll need to follow to get your Arlo camera up and running:
1. Download and install the Arlo App on your smartphone or tablet.
2. Create an Arlo Account and sign in to the Arlo App.
3. Once you have signed in, connect the Arlo Camera to the Wi-Fi network located in the same room where you plan to set up your Arlo Camera.
4. Make sure that the camera is powered, either using batteries or using a power adapter.
5. After powering the camera, press and hold the Sync button on the camera for a few seconds.
6. Open the Arlo App on your phone, go to Settings and then select ‘Add Device’.
7. Select the Arlo Camera from the list of available devices in the Arlo App and select ‘Add Device’.
8. Following the instructions from the Arlo App to make necessary settings.
9. After making all the settings, press and hold the Sync button on the camera for a few more seconds. This will successfully complete the setup process.
10. Now you can locate the camera to the desired spot, sit back and start monitoring your home with your Arlo Camera.
Can I track a stolen Arlo camera?
Yes, you can track a stolen Arlo camera. Arlo cameras are equipped with motion detection, geofencing, and two-way audio, so you can locate the camera based on what it sees and hears. Additionally, Arlo cameras come with a feature called Amazon Alexa Guard integration, which allows you to link your Arlo camera to supported Alexa-enabled devices.
This makes it easier to detect activity and sound an alarm if triggered. You can also utilize Arlo’s Video History or Live View feature to review, save, and share videos or watch live footage in real-time.
To limit access to your Arlo camera, you can add a passcode or use two-factor authentication for log-in credentials and create access schedules that restrict camera access to specific times, as well as utilize virtual tripwires and activity zones to trigger notifications when activity is detected.
If you have already lost or your Arlo camera is stolen, you can contact your local law enforcement agency immediately and provide your camera’s serial number and model type to help the agency in their investigation.
How do I create a new Arlo account?
Creating a new Arlo account is easy and only takes a few steps. First, go to Arlo’s website and click “Log In. ” Next, click “Create an Account” to initiate the sign-up process. You will then be prompted to enter your name, email address, password, and security question.
Once you’ve filled out the form, click “Create an Account ” to submit. Lastly, you will be sent a verification email to the address you provided to ensure you are who you say you are. After clicking on the link in the email, you will officially have your Arlo account and are ready to start using it.
How do I cancel my Arlo KB subscription?
If you are wanting to cancel your Arlo Knowledge Base (KB) Subscription, there are a few steps you will need to take. Firstly, you will need to login to your Arlo account. From there, you will find a ‘My Subscriptions’ area, where you will be able to view and manage the current subscriptions you have active.
You will then need to select the ‘Cancel Subscription’ button and enter the details associated with the subscription that you wish to cancel. Once this is completed, the subscription will be cancelled and you will no longer be billed or charged for the subscription.
If you have any questions, please contact the Arlo team who will be able to assist you.