A merchandise refund is a reimbursement for an item that was returned or exchanged at a store after a purchase. This type of refund is issued when a customer is dissatisfied with a product and returns it to the store.
A merchandise refund is usually given in the same payment form as the original transaction (cash, check, credit card, etc). In some cases, a store may issue a merchandise credit rather than a refund.
This may require the customer to use the credit to purchase other items in the store. The store may also have a policy that restricts or limits the timeframe in which products can be returned for a refund.
What does PetSmart do with returns?
At PetSmart, returns are handled on a case-by-case basis and are subject to the terms of the particular sale. Generally, returns are accepted within 14 days of purchase, as long as the item is in original and unused condition and accompanied by the original proof of purchase.
Some items, such as food, flea/tick products, and grooming supplies may be non-returnable, depending on the store’s policies.
When returning an item to any PetSmart store, customers should bring the item along with the original proof of purchase. The store associates will evaluate the item and decide whether to offer a store credit, exchange, or refund.
Refunds are generally made in the same payment method used for the purchase.
Exchanged items are typically checked for in-store availability before being exchanged. If the item is not available at the store, customers usually can receive a store credit for the full price of the item.
If an item was purchased online, customers should follow the instructions on the back of the packing slip sent with the order to return the item. The packing slip should include a Return Authorization Number (RA#) which must be included in the return shipment.
Packing slips are typically required on returns to ensure that customers are properly refunded or credited.
Also, Customers do not typically have to pay any additional fees when returning items online; however, they may be responsible for any shipping costs that are associated with returning items. In addition, customers are encouraged to insure the package and obtain a tracking number for any returns sent via mail or courier.
Can I return at PetSmart without a receipt?
Yes, you can return items to PetSmart without a receipt. However, the exact return policies and procedures may vary between stores, so it is best to check with your local store before making a return.
Most PetSmart locations allow customers to return unused merchandise within 30 days of purchase. If returning without a receipt, you may only receive store credit in the form of a PetSmart eGiftcard, which can be used to purchase other items.
Additionally, any items returned without a receipt may only be exchanged for the same item and cannot be returned for cash. If you are returning a product that is more than 30 days old, you may be able to do an exchange for a different item or receive store credit.
Does PetSmart give cash refunds?
No, PetSmart does not give cash refunds. If you purchased something from PetSmart and want to return the item, you will need to provide proof of purchase. PetSmart will offer an exchange, store credit or a refund of the original purchase, depending on the item and situation.
Generally, if an item is returned within 45 days of purchase, they will offer a full refund with the original receipt. If proof of purchase is not available, then they will offer a store credit equal to the current price of the item.
Returns made more than 45 days after the original purchase will only be eligible for store credit.
Can you return opened items to PetSmart?
Yes, you can return opened items to PetSmart. PetSmart has a return policy in place for almost all products purchased in the store, including opened items. Depending on the type of product purchased and when it was purchased, you may have up to 60 days from the date of purchase to make a return.
If you opened the item, you may need to provide proof of purchase. PetSmart also offers hassle-free returns for members of its loyalty program. When returning opened items, please bring the original packaging and any components that came with the item as well.
The item should also be returned in its original, working condition. For products purchased through PetSmart. com, you may also contact their customer service department within 60 days of purchase to process a return.
How long does it take for PetSmart to refund money?
It typically takes 5 to 7 business days for refunds to be processed. However, it can take up to 10 to 12 business days for the funds to be credited to the original form of payment. If your purchase was made with a credit card, it may take an additional 3 to 5 business days for the refund to appear on your credit card statement.
To ensure that your refund is accurate and promptly processed, please contact your local PetSmart store or the Customer Care Center at 1-888-839-9638.
What Stores offer cash refunds?
Many stores offer cash refunds for products returned in their original condition. Department stores like Macy’s, Dillard’s, Nordstrom, JCPenney, and Kohl’s typically offer cash refunds to customers. Supermarket chains like Walmart, Target, Aldi, and Whole Foods also offer cash refunds for returns.
Additionally, you may find cash refunds at other specialty retailers such as Home Depot, Lowe’s, Staples, and Best Buy. However, some stores may offer store credit or gift cards rather than cash refunds.
It’s always best to check the store’s return policies ahead of time to ensure you will receive a cash refund when returning an item.
Do I need a receipt to return to PetSmart?
Yes, it is important to have a receipt when returning an item to PetSmart. A store receipt is necessary to process an exchange or return. Without proof of purchase, PetSmart may not be able to offer a refund, exchange or store credit.
If a customer returns an item with a gift receipt, PetSmart will issue a PetSmart gift card in the amount of the return. Receipts can also be provided electronically, so make sure to keep your online purchases handy.
Will PetSmart take back opened food?
Unfortunately, PetSmart does not accept opened food as a return. However, they do have a 100% satisfaction guarantee so you can return products within 60 days of purchase, with your original receipt, for a full refund.
They also offer exchanges on products that are unopened and still in retail-ready condition. If there’s a problem with the food, such as it being out of date, mislabeled, or poor quality, you may be able to get a refund or exchange.
To ensure a successful return or exchange, it’s important to keep your original receipt and bring the product back in its original packaging. Some pet foods may require a return authorization from the manufacturer, so be sure to contact them first.
If you’re concerned about the food you purchased, you can also check with your veterinarian for a professional opinion.
Does Petco let you return dog food?
Yes, Petco does allow returns of dog food. When returning food, you must provide a copy of the receipt and any unopened packages still in their original packaging. Generally speaking, Petco will only accept returns within 60 days of the purchase.
If the item was purchased more than 60 days ago, they may accept the return at their discretion and provide store credit or a refund to the original form of payment. Additionally, certain restrictions may apply on select items, and Petco may require identification to process the return.
Can PetSmart gift cards be used in stores?
Yes, PetSmart gift cards can be used in stores. You can redeem the gift card in any PetSmart store, or you can visit Petsmart. com to redeem the cards. Upon arrival at the store, simply present the card barcode to the cashier for them to scan & redeem for your purchase.
The gift card can also be used to make purchases online, in-store, or on the PetSmart App. To redeem the gift card for in-store shopping, you must bring your gift card and a valid photo ID. You can also check your card balance or activate your card at any register in the store.
How long are eGift cards good for?
eGift cards typically never expire and do not incur fees, so they can be used at any time. This makes them a great gift option or a way to save money on everyday purchases. Some stores or brands may put an expiry date on the card, which should be noted if you’re buying an eGift card.
Keep in mind that the expiry date is typically a few years in the future, so you have plenty of time to use your eGift card. Some retailers have the ability to reset the expiry date, so that if you don’t use the card you can ask them to reset the expiry so you can still use it.
Can I use a PetSmart gift card at Banfield?
No, you cannot use a PetSmart gift card at Banfield. PetSmart and Banfield are two separate entities, so their gift cards are not inter-accepted at one another’s stores. PetSmart gift cards can only be used online or at any PetSmart store, whereas Banfield gift cards can only be used at any Banfield Pet Hospital.
Aside from the fact that their gift cards can only be used at their respective stores, it’s also important to remember that the two stores operate as two distinct businesses. PetSmart is a retail chain for pet owners, and Banfield is actually a veterinary clinic focused on treating, preventing and diagnosing certain illnesses and providing other services that PetSmart does not.
The two chains do not offer the same products or services, and thus they do not accept each other’s gift cards.
Can you return gift cards?
Yes, many retailers allow customers to return gift cards. However, different retailers may have different return policies. For instance, some stores will only offer store credit for a returned gift card and may take a small fee, while other retailers may offer a full refund.
Generally, if you return a gift card within the store’s return window and have a valid proof of purchase, you should be able to get a refund. Be sure to check the store’s return policy before trying to return a gift card.
How do I check my Petco gift card balance?
To check your Petco gift card balance, you can visit the Petco website and select the “Gift Card Balance” option from the top menu. On the “Gift Card Balance” page, you will need to enter the card number and the pin number from your Petco gift card.
If you do not know your card number or pin, you can recover them by entering your email address or the gift card number into the corresponding fields. Once you have provided this information, you will be able to see your remaining balance.
You can also check your balance by calling Petco directly at 1-877-738-6742 and providing your gift card information over the phone.
Does chewy have physical gift cards?
Yes, Chewy does offer physical gift cards. These can either be purchased online and mailed, or they can be purchased at select participating stores. The physical gift cards come in various denominations, ranging from $25 to $500, and they can be used both online at Chewy.
com and in-stores. When purchasing them in-store, a barcode will be printed on the back of the card after purchase that can be used to make purchases at their retail locations. The physical gift cards can also be personalized with a special message and would make an excellent gift for someone special in your life.