Bob’s return policy is straightforward and simple – if for any reason you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please note that items returned must be in the same condition you purchased them in – unused, undamaged, and with all original tags and packaging intact.
If you choose to return your item, please reach out to the Bob’s customer service team within 30 days of purchase for a return authorization. They will provide you with instructions on how to return the item.
Once they have received your return and it has been inspected and processed, they will provide a refund or exchange depending on what was requested.
Unfortunately, Bob’s does not cover the cost of return shipping. Please contact the customer service team to discuss options for returning a large item or an item that requires special shipping.
Finally, Bob’s reserves the right to refuse returns or exchanges of any item that they deem to have been used, damaged, or altered outside of their normal conditions.
Can I cancel bobs goof proof?
Yes, you can cancel Bob’s Goof Proof. If you purchased the product directly from our website, simply contact our customer support department. Provide them with your name, order number and date of purchase, and they will be able to cancel your order and process a full refund to you.
Please note that due to the nature of the product, we usually cannot offer refunds once the product is shipped, so please make sure to contact us as soon as possible if you need to cancel your order.
If you purchased Bob’s Goof Proof from a retailer or third party site, then you will need to contact that merchant directly in order to inquire about their cancellation and refund policies.
Can you customize Bobs Furniture?
Yes, absolutely! Bob’s Furniture offers a variety of custom pieces, including sofas, sectionals, bedroom sets, and dining room sets. All of their custom furniture is made with high-quality materials, designed to your exact specifications.
The best part is that their custom furniture looks great and is incredibly affordable. With Bob’s Furniture, you can have a one-of-a-kind piece that suits your style and fits your budget. Furthermore, their website is constantly updated with the latest designs, giving you plenty of options to find something perfect for your home.
Whether you are looking for a unique sofa to add some personality to your living room, or a customized dining room set to host your dinner parties, Bob’s Furniture has the perfect custom furniture piece to make your house a home.
Who is the CEO of Bob’s Discount Furniture?
The current CEO of Bob’s Discount Furniture is Marty Burri, who was appointed in 2018. He is the former Chief Operating Officer and Chief Marketing Officer of the company and a long-time associate of Bob Kaufman, the company’s founder.
In his new role, Marty will lead the strategic initiatives and oversee the organization’s growth and expansion plans. He joined the company in 1999 and has since been promoted to Vice President, Executive Vice President and ultimately Chief Operating Officer.
Marty was instrumental in helping Bob’s Discount Furniture grow from a single-store operation in 1991 to 85 stores across the eastern United States. Under his leadership, Bob’s Discount Furniture has been honored with numerous awards and distinctions, which have included earning a spot on the Inc.
5000 list of America’s fastest-growing, private companies for twenty-one consecutive years. Marty has an MBA from Babson College, and is a licensed CPA in the Commonwealth of Massachusetts.
Is Bob’s Furniture Made in USA?
Yes, Bob’s Furniture is made in the USA. Their commitment to quality, value, and customer satisfaction starts with their U. S. manufacturing facilities, which are located in Central Pennsylvania. They specialize in furniture production using both traditional and modern techniques, and use only the best materials to ensure their quality products.
They also use automated systems to reduce labor costs and control production costs. On top of that, Bob’s remains persistent in their upholstery, woodworking, and metalworking processes to guarantee excellence in each and every product.
That is why the majority of their furniture is proudly made in America.
Where is Bob’s Discount Furniture headquarters?
Bob’s Discount Furniture is headquartered in Manchester, Connecticut. The company was founded in 1991 by Bob Kaufman and his family with the first store opening in Newington, CT. Through steady growth, Bob’s Discount Furniture established itself as a respected leader in the furniture industry, providing quality products and excellent customer service.
It now has over 120 stores across the U. S. Bob Kaufman’s wife Cathy serves as the President and CEO of Bob’s Discount Furniture. The company is still privately owned and operated by Bob and Cathy Kaufman, their children and the original partner store owners.
The headquarters are still located in Manchester, Connecticut, and they continue to serve customers with the same commitment to honesty, value, and quality that Bob and Cathy have done for over 25 years.
What is the return policy at Bob’s Stores?
At Bob’s Stores, we offer our customers a 30-day return policy from the date of purchase. All items must be in their original condition, with tags, and accompanied by the original receipts to be accepted for a return or exchange.
Non-defective items returned with our 30-day policy will receive store credit for the purchase price of the item, less any applicable taxes, at the time of the return. All exchanges are for the same item in a different size/color.
Defective merchandise may be returned for a refund, exchange or store credit within 30 days from the original purchase date. After 30 days, we will honor the original manufacturer’s warranty. Shipping costs are non-refundable.
Our policy may be subject to change at any time.
Can I return my couch to Bobs?
Yes, you can return your couch to Bobs. Generally, stores like Bobs have return policies that allow customers to return products within a certain amount of time. It’s best to check out the specific store and their policy, as each company has different rules regarding returns.
Generally, there should be a timeframe for customer returns, along with any special conditions that might apply to the purchase. If you purchased your couch from Bobs, you will want to find out about the store’s return policy for couches, to make sure that your purchase is eligible for return within the given timeframe.
Once you know the store’s return policy, you can contact Bobs directly and get more information about the specific steps for returning your couch, including when and where you must bring the couch, what documents and labels you may need to have ready, and who you can contact if you have any additional questions.
Is there a 30 day return policy?
Yes, we offer a 30 day return policy on all items. We want our customers to be 100% satisfied with their purchase, so if for any reason you are unhappy with your purchase within the first 30 days after you receive it, you can return it for a refund.
To initiate a return, please contact our customer service team and provide your name, order number and the item you’d like to return. Once your return request is approved, you will be given instructions on where to send your item so that you can get your refund.
We will process your refund within 7-10 business days after receipt of the returned item.
How long do you legally have to return an item?
The length of time that you are legally required to return an item typically varies by the type of item and what jurisdiction you live in. Depending on the product and the jurisdiction, you may have 30 days to return the item, or you may have more time.
It is ultimately up to the seller to determine the time period for any return policy, as long as it is within the laws of their jurisdiction. Most retailers have some kind of return policy, which details how long a customer can return an item.
The length of time of return may vary by item or category, so it is important to review the terms and conditions of the return policy before making a purchase in order to understand how much time there is to take the item back if desired.
Generally, it is the law that purchases must be able to be returned for a period of at least 7 days, but some stores may go beyond this to accommodate the needs of customers. Alternatively, you may have different legal rights if you purchase an item from a private seller.
It is best to review the applicable laws in your jurisdiction to determine what your legal rights are with regards to returning items.
Can stores refuse refunds?
Yes, stores can refuse refunds in some instances. This usually happens if a customer returns an item outside of the return period, if the item has been used or damaged, or if the unit of sale is not intact.
For example, if a customer has opened a box of cereal and then tried to return it, the store may decide not to offer a full refund due to the fact that the item is not in the same condition it was when it was purchased.
Additionally, stores can also impose their own return policies, which may differ from the manufacturer’s return policy. While many stores abide by a no-questions-asked return policy, they may decline refunds if they suspect the item is being returned fraudulently or if a customer has a poor return history.
What to do when a company refuses to refund you?
If a company refuses to refund you, the first thing you should do is reach out directly to their customer service department. Most companies will have an established process for dealing with customer complaints and refund requests.
You may be asked to provide proof of purchase, so make sure to have that on hand if possible. If the company still refuses to refund you, you may want to consider taking legal action. Depending on your situation and the severity of the issue, you might be able to pursue the matter in small claims court.
Another option would be to file a complaint with your local consumer protection agency, who may investigate and attempt to mediate the dispute. Finally, you can always take your complaint online, whether it be through social media or various complaint sites.
By submitting a complaint online, you can ensure that other potential customers are aware of the issue you had with the company. With any luck, the company will respond to the negative publicity and resolve the issue in your favor.
How do I return an expired item to Amazon after 30?
If you are trying to return an item to Amazon after 30 days of your purchase, you’ll need to contact Amazon directly. Unfortunately, most items sold on Amazon have a 30-day return policy, so attempting to return an item after 30 days of the purchase date may be difficult.
However, depending on the item, Amazon may still allow you to return the item after 30 days. You’ll need to contact the Amazon customer service team directly to inquire about the item in question. If Amazon does allow you to return the item after the 30 day period has expired, you’ll need to follow the normal return policy and provide the necessary proof of purchase to be eligible for a refund.
If Amazon doesn’t allow you to return the item past the 30-day return window, you may still be able to obtain a refund or credit through the item’s manufacturer. It’s always a good idea to check with the manufacturer directly first to see if they will be willing to issue you a refund.
Following these steps should help you in returning an item to Amazon past the 30-day return period.
How long does Bobs take to deliver?
Bobs typically delivers their orders within 1-2 weeks of purchase. Delivery time will vary depending on the location of the customer and the size of their order. For customers located in the United States, most orders will arrive within 3-7 business days.
For international orders, delivery may take up to an additional 14 business days depending on the country. To ensure your order arrives as soon as possible, Bobs recommends selecting an expedited shipping option.
For customers who have selected an expedited shipping method, most orders should arrive within 1-3 business days.
Does Bob’s offer free shipping?
No, Bob’s does not offer free shipping. However, they offer low cost flat rate shipping. Orders over $50 are eligible for free 2-day shipping. Depending on the destination, there may be additional shipping fees and/or delivery times.
There is also the option to select a priority or express delivery option to ensure faster delivery. You can also pick up your order in store for free.
Do you have to assemble Bobs Furniture?
No, you do not have to assemble Bobs Furniture. Bobs Furniture offers convenient options that allow you to choose; you can buy furniture that is already assembled, ready for delivery and installation, or, you can choose to have Bobs Furniture assemble it for you.
How do I file a complaint against Bobs Furniture?
If you need to file a complaint against Bobs Furniture, there are several avenues to do so:
1. Contact Bobs Furniture directly: You can contact Bobs Furniture directly through their customer service line or website. The customer service team should be able to provide information on how to file a complaint.
They may also have a specific complaint form you can fill out.
2. File a complaint with your local consumer protection agency or consumer affairs office: Most states have consumer protection agencies or consumer affairs offices that handle consumer complaints. These offices can provide information on how to file a complaint with Bobs Furniture.
3. File a complaint with the Better Business Bureau: The Better Business Bureau is a national non-profit organization that has a database of consumer complaints. You can file a complaint with the BBB online, by mail, or by phone.
4. Report them to the Federal Trade Commission: The Federal Trade Commission enforces consumer protection laws and investigates fraud. If you believe Bobs Furniture has violated any consumer protection laws, you can report them to the FTC online or by phone.
5. Take legal action: If all else fails, you may want to consider taking legal action. If you are considering pursuing a legal claim, it is important to consult with a knowledgeable attorney. An experienced lawyer can collect evidence, assess your claim, and advise you on what steps to take next.