Converse has an easy, hassle-free return policy for items purchased on their online store. If you are not completely satisfied with your purchase, you can return your item for a refund within 60 days of purchase.
The item must be in its original condition and packaging, with all accessories and product tags attached.
In addition, the item must be unworn, unused, and in sellable condition. For the item to be eligible for return, the product must be in the same condition that you received it in and it must be returned within 60 days of delivery.
Returns received after 60 days will not be accepted and will be sent back to you.
If your item meets the return criteria and is received within the 60 day window, a full refund will be issued to your original payment method minus shipping and handling. Please note that it can take 7-10 business days for the refund to post to your original payment method.
If you purchased your item from a Converse store, a third-party retailer, or any other online store, you will need to consult their return policy for instructions on how to return your item. If you have any questions about the return process, please contact the Converse customer service team for assistance.
Can you return Converse to a different store?
Yes, you can return Converse to a different store, but the process may vary depending on your retailer. If you purchased your Converse from a large chain such as Nike, Dick’s Sporting Goods, or Foot Locker, then it may be possible to return them to near-by stores.
Some of these stores offer a “return anytime” policy, where you can return items at any of their locations, no matter where it was purchased. Other stores might have more restrictive policies, and may not accept your return if it wasn’t purchased from them.
If you purchased your Converse from a boutique or independent store, you’ll need to contact that store regarding their return policy. Many smaller retailers do not accept returns from other locations, and you might still be responsible if you happen to change your mind after the purchase is made.
If you find yourself stuck between store return policies and policies, you may want to contact Converse directly. They can usually provide additional information and insight on how to handle returns and refunds.
How do I return my Converse order?
If you would like to return your Converse order, you should contact the Converse Support Team. You can reach them through the Contact Us page on their website, or via the chat feature. If you purchased your order directly from Converse, you will need to provide your order number and the shoes must be unused and in their original packaging.
You can also return your order to a Converse store (where available). You may be required to provide proof of purchase, though in some cases this may not be necessary. In store returns will only be accepted within a certain time frame from the date of purchase, so make sure to check the store’s return policy before taking the shoes in for a return.
If you purchased your shoes through a store or reseller other than Converse, you will need to contact the store directly as these returns are not able to be processed by Converse.
If you are still within the return window, you can start your return by initiating an online return request through the Converse Support Team. Once your return is approved, you will receive a prepaid return shipping label, and instructions on how to pack the shoes and return them.
Once the return is received and inspected, Converse will process the requested refund or exchange and provide you with the applicable confirmation.
Does the Converse website have free returns?
Yes, the Converse website currently offers free returns. To receive a full refund, customers must return the product within 30 days of purchase. If the product is returned beyond the 30-day period, customers may receive a partial refund.
Additionally, customers can also process their return by contacting Customer Service to receive a prepaid return label. All products must be in their original condition and packaging to be accepted for return.
Returns should be sent to the address provided on the return label.
Do you size up or down for Converse?
It depends on what type of Converse shoe you’re talking about. If you’re talking about the traditional canvas Chuck Taylors, then you should size up 1/2 a size. So if you normally wear a size 8, then you should purchase a size 8.
5 in the Chuck Taylors. However, if you’re looking at the leather or suede HI or OX Chuck Taylor shoes, then you should size down 1/2 a size. This is because the leather shoes tend to fit tighter than the canvas, so you want to make sure that your toes have enough wiggle room.
It’s always a good idea to do your own research for what size to purchase for any style of shoe because everyone’s feet, and fitment needs can be different.
Does Converse return old shoes?
Yes, Converse does offer returns and exchanges on certain items. Many items purchased directly from Converse can be returned within 40 days of the shipping date. When returning items, customers need to include a packing slip or the order confirmation email in their package.
Refunds will be issued as soon as the item is received and inspected.
The return policy is not applicable to items purchased from third-party retailers, however, customers should reach out to the retailer from which their item was purchased for any return inquiries. Additionally, items purchased from secondhand websites and marketplaces are not eligible for returns.
For customers who need to exchange their shoes for a different size, Converse offers a quick exchange process. At the time of purchase, customers need to order their preferred size and then return the original item once it has arrived.
Refunds for the initial order will be processed as soon as the item is received by Converse, and charged for the second item will occur when it is shipped out.
Converse encourages customers to carefully review their purchases before confirming their orders in order to avoid incurring return costs. If customers have any questions regarding their returns, they can contact Converse Customer Service for further assistance.
Is Converse owned by Nike?
Yes, Converse is owned by Nike. Nike first acquired Converse in 2003 when it purchased the brand for approximately $305 million. Shortly after the acquisition, Nike quickly rejuvenated the brand by designing modernized versions of its classic shoe designs.
Since then, Nike has continued to market the Converse brand extensively throughout the world. By 2020, Converse had become a profitable, multi-million dollar subsidiary of Nike.
How long does it take for Converse to ship?
It typically takes up to 7 days to process and ship an order from Converse. com. Once the order has shipped, transit time depends on your specified shipping option. Converse offers a variety of shipping methods, including Standard (3-7 business days), Rush (2-4 business days) and Overnight (1 business day).
As soon as your order has shipped, you will be emailed a tracking number so you can follow its journey to your door. Please note that Converse is not responsible for any delays caused by destination customs clearance processes.
Additionally, orders placed on Friday after 4 pm EST, Saturday, or Sunday will not be processed until Monday. Deliveries cannot be made to PO Boxes, and orders after 4 pm EST will be counted as the next day.
What is the return policy for Converse?
Converse offers a 30-day return policy for items purchased online. You can choose to either exchange for a different product, receive store credit for the amount paid, or receive a refund to your payment method.
To be eligible for a return, the product must be unused, unwashed, and in the same condition that you received it, with all packaging, tags, and accessories intact. (Refunds can take up to 10 business days to appear in your account, depending on your payment method. ).
To initiate a return or exchange for online purchases, log in to the Converse website and complete the Return or Exchange form. You’ll receive a return label to affix to the package that you can use to ship your items back to Converse.
Shipping costs will be deducted from your refund or store credit, unless the item received is incorrect, damaged or defective.
When returning in-store, make sure to bring your original packing slip and the credit card used to make the purchase.
Some items purchased through Converse.com may be eligible for free returns and exchanges. If a purchased item is marked as “eligible for free returns,” you don’t have to pay for return shipping.
Unfortunately, items purchased through resellers cannot be refunded or exchanged through the Converse website, and must be returned directly to the reseller.
If you have any additional questions regarding the return policy, please contact the Converse Support Team at [email protected] or 1-800-806-8314.
Can you exchange your Converse?
Yes, you can exchange your Converse. All Converse products purchased from an authorized retailer can be returned or exchanged following the return policy specific to the retailer. Each store will have their own return policy and may or may not accept returns.
If the item was purchased from Converse. com (an authorized retailer) the return or exchange can be completed directly from the website. The accompanying proof of purchase must be presented for all returns or exchanges.
All products must be returned in their original, unworn condition and their original packaging. All exchanges must be processed within 90 days of the original purchase.
How can I contact Converse?
If you would like to contact Converse, you can visit their website at www. converse. com and click the “Contact Us” link at the bottom of the page. Here you will find information on how to contact Converse through email, phone, or by mail.
You can also reach out to Converse through social media by visiting the Converse Facebook, Twitter, Instagram and YouTube pages. Additionally, if you have purchased a product from Converse, you can check their FAQ section for product- or order-related questions.
Does it cost to return to Converse?
It depends. Generally speaking, Converse provides free returns within 30 days of purchase. However, some restrictions may apply as purchase details may differ depending on where the item was bought. If you purchased the item at a retail store, you may be able to return the item to the store for a refund, but it is best to check with the store.
For items purchased online, Converse usually provides return instructions and a prepaid label that you can use to return your item. If none of these options are available, you may have to pay the cost of returning the item.
How long is Converse Canada Shipping?
Converse Canada offers a variety of shipping options to meet the needs of their customers. Standard Ground shipping orders typically take 1-7 business days to arrive. If customers select Priority shipping, orders can arrive within 1-3 days.
Expedited shipping orders can arrive within 1-2 days.
If customers have selected the Click and Collect option, they can expect their order to arrive within 1-2 business days. It is important to note that while the order may arrive to the selected store within 1-2 business days, the store may take up to 7 business days to have the item available for pickup.
For international shipping, orders may take up to 3 to 7 business days for delivery. It is important to consider that international orders may take up to 24-72 hours for processing and customs clearance.
Additional shipping charges may also apply to international orders.
Overall, the estimated delivery time for Converse Canada orders will depend on the option chose by the customer. Customers are encouraged to contact Converse Canada Customer Service if they have any questions or concerns about their order’s delivery.
How long does Converse take to process a return?
Converse typically processes returns within 7-10 business days of receiving the returned item. However, the exact time frame could vary depending on the method by which the item was purchased as well as any additional verification processes that may be required.
For example, if your method of payment involved a credit card, then the item requires additional verification that may take a few extra days than the regular 7-10 business day window.