Warranties typically do not cover damage resulting from improper use, negligence, misuse, lack of maintenance, unauthorized modifications, normal wear and tear, and external causes such as accidents, animals, pests, etc.
Warranties will also not cover parts and materials that were not included in the original product, nor will they cover any cost associated with the removal or disposal of a defective product. Warranty coverage also will not include any service that was not authorized by the company providing the warranty or any cost associated with unauthorized repairs.
It also excludes any damage due to environmental or environmental-like forces, like extreme temperatures, humidity, or dust, as well as any damage from floods, fire, lightning, or earthquakes. Additionally, some warranties specifically exclude coverage of transportation and labor costs, so make sure to check for those before making any purchases.
Is a broken screen covered by Apple warranty?
No, a broken screen is not covered by the standard Apple warranty. The Apple limited warranty covers any defects in materials and workmanship for one year from the date of purchase. The Apple warranty does not cover accidental damage, such as a broken screen.
If the screen is damaged, you may be able to get it fixed through Apple or an Apple Authorized Service Provider. Apple offers AppleCare+ for iPhone and AppleCare+ with Theft and Loss for iPhone which provides additional coverage for accidental damage, such as a broken screen.
You may also be able to get the screen repaired through a third-party service provider.
Does Apple Care cover all repairs?
No, Apple Care does not cover all repairs. Apple Care offers protection for your Mac, iPhone, iPad, iPod and Apple Display. It covers certain defects and hardware failures, such as the display, battery, and hard drive.
However, it does not cover accidental damage, loss, or theft, software issues, or liquid damage. Apple Care also does not cover repairs due to normal wear and tear, or due to external factors such as exposure to heat, water, or other elements.
Similarly, they will not cover any problems resulting from unauthorized modifications or repair attempts, or software that has been modified. It also does not cover cosmetic damage, such as scratches, dents, or broken plastic on portables.
Under what circumstances will Apple replace an iPhone?
Apple offers free repairs and replacements for iPhones under certain circumstances. Generally speaking, these circumstances fall into five categories: manufacturer’s defect, accidental damage, an issue that is covered by an Apple consumer law, an issue covered under an Apple limited warranty, and an issue covered under an AppleCare+ plan.
If the iPhone is found to have a manufacturer’s defect, then Apple may offer a free repair or replacement. Examples of a manufacturer’s defect can include a crack in the screen, a stuck power button, or a malfunctioning microphone.
Depending on the specific issue, the repair may be done in Apple Store, or the device may need to be sent out to an Apple Repair Center.
When it comes to accidental damage, Apple may offer a replacement at a reduced price. The amount that needs to be paid depends on the damage and the age of the iPhone, as well as other factors.
Apple may also replace an iPhone if there is a consumer law issue. Many countries have enacted consumer protection laws that require manufacturers to offer replacements, repairs, or refunds for goods that do not perform as expected, are not made to acceptable standards, or are not fit for the purpose they were advertised for.
Apple may replace an iPhone in such circumstances.
Apple may also replace an iPhone if it is covered under an Apple limited warranty or an AppleCare+ plan. An Apple limited warranty applies to a brand new device and offers coverage for up to one year from the purchase date.
It covers a range of manufacturer defects.
An AppleCare+ plan offers extended coverage beyond the Apple limited warranty. Usually lasting two to three years, AppleCare+ offers coverage for manufacturer’s defects, accidental damage (including liquid damage), and technical support.
Some plans may also include additional features such as coverage for theft or loss.
Overall, Apple offers replacements, repairs, and refunds in certain circumstances. If a customer feels as though an issue is covered by a manufacturer’s defect, an Apple consumer law, an Apple limited warranty, or an AppleCare+ plan they should reach out to Apple to receive more information.
Is it worth it to get AppleCare?
Yes, AppleCare is definitely worth it. While Apple products are generally reliable and don’t require an extended warranty, it’s still worthwhile to get extended coverage for small (but costly) repairs or replacements that may be needed as the product gets older.
AppleCare extends the coverage of your iPhone, iPad, Mac, Apple Watch, or other Apple product from the initial one-year limited warranty and 90 days of free technical support to up to three years from the original purchase date.
This can help to provide peace of mind and assurance that your device will be covered if there are any defects or issues down the line. Additionally, AppleCare is competitively priced, offering protection for a range of products for a fraction of the cost of replacement.
Can I buy AppleCare after I break my screen?
Yes, you can buy AppleCare after breaking your screen. AppleCare is Apple’s extended warranty service, which will cover your device in the event of accidental damage, including a broken screen. However, depending on the type of repair your device needs, purchasing AppleCare+ may no longer be an option, as accidental damage coverage begins on the day of purchase.
If your device needs to be replaced, AppleCare+ can still be purchased, but only within sixty days of the replacement device purchase.
If your device is eligible for AppleCare+, you can purchase the plan online, over the phone, or in person at the Apple authorized service provider closest to you. The cost for AppleCare+ with accidental damage coverage can vary depending on the device and region, with prices ranging from $49 to $299.
Keep in mind, if you opt for AppleCare+ you’ll have to pay a deductible for each repair.
Alternatively, if you don’t want to purchase AppleCare+ you may be able to take advantage of Apple’s out-of-warranty service. With out-of-warranty service, you’ll still be able to repair your device albeit with no coverage for additional accidental damages.
No matter the option you choose, Apple recommends backing up your device before any repair service is completed. This will ensure no data is lost during the process.
Is Apple repair free under warranty?
Yes, most repairs conducted under Apple’s warranty are free. If your Apple device is still under warranty and is experiencing an issue, you can bring it to an Apple store or an Apple Authorized Service Provider (AASP) for a free repair.
Apple’s limited warranty covers defects such as hardware failures and issues, making certain repairs free of charge. The warranty also covers cosmetic damage (such as scratches and dents) that are not a result of user-caused accidental damage or misuse.
However, the warranty does not cover any type of accidental damage, liquid damage, or missing components. In these cases, you may have to cover the repair costs yourself or take out AppleCare+ for additional coverage.
Does AppleCare replace iPhone for free?
No, AppleCare does not replace iPhones for free. AppleCare is an insurance policy for Apple products, and it does not cover any form of physical damage. If you need your iPhone replaced due to any hardware issue covered by the AppleCare plan, then you may be eligible for a reduced fee for repair or replacement.
Additionally, AppleCare includes certain software support options to help you get the most out of your device. If your iPhone has a hardware issue that is not covered by the AppleCare plan, then you will need to pay full price to get it replaced.
What does the iPhone warranty cover?
The iPhone is backed by a one-year limited warranty from Apple that covers any manufacturing defects from the date of purchase. The warranty does not cover damages due to accidents, misuse, or liquid contact.
It also does not cover any cosmetic damage or normal wear and tear. Apple covers the hardware repair with an original part for free during the warranty period. Furthermore, most AppleCare+ plans include up to two incidents of accidental damage coverage, each subject to a service fee.
AppleCare+ also offers 24/7 priority access to Apple experts and up to two years of hardware repair coverage, including any applicable tax. Additionally, customers receive software support and advice on how to best use their Apple products.
How much does it cost to fix broken iPhone screen?
The cost to repair a broken iPhone screen will vary depending on the model of iPhone you own and whether you get it fixed professionally or decide to do it yourself. Professional repairs are usually more expensive, but they are a better option if you don’t want to risk damaging your device further or want a quality repair.
Generally speaking, the cost of a professional repair for a broken iPhone screen ranges from $129 to $329, depending on the model of iPhone and whether it has any additional damage. This cost includes parts and labor.
If you choose to do the repair yourself, you will need to buy the replacement parts, which could range anywhere from $30 to $200, depending on the part required. For a basic repair, you may be able to get away with just replacing the LCD and digitizer, which could cost around $70.
However, if you’re dealing with more complicated damage, like a cracked back panel or water damage, you may need to replace a number of other parts which will increase the cost. You’ll also need to purchase a repair kit, which may cost around $20, and then take the time to repair your device.
It’s important to remember that attempting to fix the device yourself is a risky option and may lead to further damages if the repair is not done correctly.
Does AppleCare fix a cracked screen?
Yes, AppleCare does offer to fix a cracked screen. If you have an AppleCare+ plan, all covered repairs and replacements are performed by Apple-authorized technicians. Depending on the type of device you have, it’s likely that you can get your cracked-screen device fixed at an Apple store or Apple-authorized service provider.
Your AppleCare+ plan includes up to two incidents of accidental damage coverage every 24 months. For a broken iPhone screen, AppleCare+ covers the repair or replacement cost, which can be up to the full cost of a replacement device depending on the type of iPhone you have.
If you do not have AppleCare+, a broken iPhone screen repair cost can vary based on the device. You can use the Apple Repair service to get an estimate. You can also contact your local Apple Store or an Apple-Authorized Service Provider for more information about repair pricing.
Does Apple do free replacements?
Yes, Apple does provide free replacements in certain cases. Apple’s standard return policy is 14 days for most products, but they do provide an extended return policy on certain eligible products if they are purchased directly from Apple.
Additionally, Apple has a service option called AppleCare+ that provides extended support and coverage on certain products, which can also include free replacements. This coverage applies when an Apple product experiences hardware issues due to defects in materials or workmanship, depending on the specific product and scenario.
However, shipping and handling fees may still apply, so it is important to check Apple’s support page for specifics on the products and services you own.
Does Apple give you a replacement phone while being repaired?
Yes, Apple offers an Exchange and Repair Extension program at certain authorized service providers, which allows customers to receive a replacement device while their device is being repaired. Customers can start a repair at an Apple Store or one of Apple’s authorized service providers, then send their device in for service.
As soon as their repair is complete and payment is received, Apple will send a replacement device with the same model and features as the original. Customers must return their original device within 10 days, after which the program will end.
Customers should keep in mind that each product’s warranty must be valid in order to qualify for an Exchange and Repair Extension. If a product is eligible, the customer will receive an email with a Service Request Number, a pre-paid shipping label and instructions to send in their device.
How long does it take to get a replacement phone from Apple?
For most Apple customers, it typically takes around 7-10 days to obtain a replacement iPhone through Apple’s Express Replacement Service. To begin the replacement process, you will need to request a replacement model through Apple Support.
Once your request is approved, you will be sent a box to send your current device to Apple. Apple will then ship out a replacement device to the same address provided when you requested the replacement.
Keep in mind that the time frame can vary depending on the availability of the requested device, the address the replacement is being sent to, and any other necessary replacement parts. Additionally, it may take longer if your device must be sent to an Apple Repair Center for service.
What do I need to do before switching to a new iPhone?
Before switching to a new iPhone, it is important to take a few steps to ensure a smooth transition. Here is a checklist of things to do:
1. Backup your old iPhone: You should back up your current device using either iCloud or iTunes. This will help you transfer all your content, including pictures, music, videos, contacts, and other important data from your old iPhone to your new device.
2. Disable Activation Lock: Make sure that you disable the Activation Lock on your old phone. This will ensure that your device can be used by the new owner and that you won’t get locked out of your services.
3. Reset Your Device: After backing up your old iPhone, you should reset it to the factory settings. This will ensure that all your personal data is erased.
4. Transfer Content to New iPhone: After setting up your new device, you can move your content from the old device to the new one. You can do this using iCloud or iTunes.
5. Secure Your New iPhone: Ensure that you secure your new device. Add a passcode and set up other security measures like two-step verification and TouchID.
These steps will help you switch to your new iPhone without any problems.
Do I need to switch SIM cards when I get a new iPhone 13?
No, you do not need to switch SIM cards when you get a new iPhone 13. Apple iPhones use nano-SIMs which are easily transferable to newer models. As long as you have an active SIM card with the same size, you should be able to transfer it over to your new device.
There may be other circumstances however, such as when you change carriers, that might require a new SIM card. It’s always best to check with your specific carrier to make sure what their policy is for SIM card transfers.
Can you just switch SIM cards in iPhones?
Yes, you can switch SIM cards in iPhones. Up through the iPhone 7, Apple has used a SIM tray that allows users to remove and replace the SIM card. However, with the iPhone X and later models, Apple has moved to a new concept called an eSIM, which is an embedded SIM card that can’t be removed from the phone.
In order to switch SIM cards, you would need to physically remove the other card from the iPhone. To do this, you must open the SIM tray located near the top or side of the iPhone and either press or insert a paperclip until the tray pops out.
Once you’ve opened the tray, eject the existing SIM card inside and replace it with a new one. Insert the new SIM carefully until it locks into place, then push the tray back into the iPhone. Once the new SIM card is in place, restart your iPhone to finish the process.