ProTech support is a technical support service that offers a variety of solutions to a range of computer related issues. They provide help and advice on a wide range of topics such as operating system and application installation, hardware repairs and upgrades, computer security and virus removal, wireless router setup and configuration, internet connection troubleshooting, and more.
ProTech support offers a number of different plans to meet any budget and technical needs. Customers can choose from basic support, premium support, and business support options. All plans include a certified technician who will provide remote, one-on-one help and guidance to customers over the phone or through a live chat feature.
ProTech support also offers a range of affordable, pre-paid service plans, including monthly and yearly packages.
How do I cancel my AT&T ProTech account?
Canceling your AT&T ProTech account is easy. Below are the steps to take:
1. Log into your AT&T ProTech account and go to the Subscriptions page.
2. Select the “Cancel Subscription” option located in the upper right corner next to your subscription details.
3.Choose the cancellation reasons that apply and click “Cancel Subscription” button. You will receive a confirmation email once your subscription has been canceled.
4.Once the cancellation is complete, you should receive an email confirmation from AT&T ProTech confirming that the subscription has been canceled.
5.If you are charged for a cancellation fee, you can contact AT&T ProTech customer service and request a refund within 30 days of the cancellation date.
Please keep in mind that canceling your AT&T ProTech account will leave your computer unprotected and vulnerable to security threats. It is important to remember to install a reputable antivirus program to protect your computer.
If you have any further questions regarding canceling your AT&T ProTech account, you can contact the AT&T ProTech Customer Support Team directly at 1-800-330-9046.
Is AT&T Protect advantage free?
No, AT&T Protect Advantage is not free. It is an insurance plan for customers and comes with a monthly fee. This fee will vary depending on your circumstances, such as how many devices you need protection for and plans you are subscribed to.
The fee also covers the cost of replacement devices if you have to use the service. So while it may not be free, the peace of mind of knowing that you have protect against loss, theft, and damage is worth it.
Is it worth it to get phone insurance?
Whether or not it’s worth it to get phone insurance really depends on your specific needs and preferences. If you are someone who prefers having a plan that covers unexpected and potentially costly repairs due to damage or theft, then phone insurance may be worth it for you.
Additionally, phone insurance may be worth it in certain cases if you use your phone for a lot of activities and need to ensure it remains in good working order.
On the other hand, phone insurance may be unnecessary if you are able to pay for repairs or a replacement phone out of pocket. Additionally, phone insurance can be quite expensive depending on your phone plan, so you should consider whether you are likely to make enough use of it to make the cost worthwhile.
Ultimately, phone insurance comes down to personal preference and budgetary concerns.
What is the deductible for AT&T phone insurance?
The deductible for AT&T phone insurance depends on the phone you are purchasing coverage for. For the Apple iPhone 11, the deductible is $199, for the Apple iPhone 11 Pro Max the deductible is $229, for the Apple iPhone XR the deductible is $149, and for the Apple iPhone XS the deductible is $299.
Keep in mind that you can have up to 4 lines and 4 claims per year. You can also choose the enhanced deductible which comes with a lower monthly premium but is a higher deductible. For example, the enhanced deductible for the Apple iPhone 11 is $299 and for the Apple iPhone 11 Pro Max the deductible is $349.
You can find more information about the AT&T phone insurance and the associated deductibles online.
What is protect Advantage insurance on my ATT bill?
AT&T’s Protect Advantage insurance is a service that provides additional coverage for your wireless device and accessories. Protect Advantage includes coverage for device malfunctions, accidental damage from handling, and loss or theft.
The manufacturer’s warranty is also included in the coverage. Protection Advantage also has other helpful benefits, such as protection from fraudulent calls, unlimited tech support, and tech setup for up to three compatible devices.
If eligible, customers can also choose to purchase Minor Defect Replace which helps masks items like a cracked screen or water damage. All of this coverage is included in the monthly service fee.
What is ATT phone upgrade feature?
The AT&T phone upgrade feature allows customers to upgrade their phone after they’ve paid off 50% of the cost. The phone upgrade feature allows customers to get the latest phone at a reduced cost, as long as they have paid off at least 50% of the cost of their current phone.
This is a great option for those who want to stay up to date and have access to the latest technology, but may not have the budget to purchase a new phone outright. Upon upgrading, the remaining balance for the current phone is transferred over to the new phone, and customers pay the difference in the reduced upgrade price.
The phone upgrade feature also allows customers to upgrade their current phone to a higher-tier device with a single, one-time payment. This is a great option for those who want more features and capabilities but don’t want to pay more than they have to.
With the AT&T phone upgrade feature, customers can trade in their device and upgrade to the newest model without waiting for discounts or promotions on other devices.
What is AT&T next charge?
AT&T Next is a phone financing program offered by AT&T that allows customers to purchase a device and make monthly payments for their device. The amount of the payment depends on the full cost of the device, the amount of down payment (if any), the length of the contract (24, 30, or 36 months), and whether or not the device is eligible for an upgrade.
AT&T Next Charge is the monthly payment for the device, which can vary depending on all of the factors listed above. For example, if you purchase an iPhone 11 Pro Max with no down payment, the AT&T Next Charge could be up to $41.
63 per month for 24 months, up to $33.75 per month for 30 months, or up to $28.13 per month for 36 months.
How many claims a year can you make with AT&T Protect advantage?
AT&T Protect Advantage offers unlimited claims per device per year. This means that if you have multiple devices enrolled in the plan, you can make unlimited claims on those devices. For example, if you have three iPhones that are enrolled in the plan, you can make up to three claims on each iPhone every year.
Coverage is also provided for any out of warranty repairs as well as replacements of lost or stolen devices. In addition, you’ll get access to exclusive discounts on select products and services plus 24/7 tech support with certified specialists.
Does AT&T insurance give you a new phone?
AT&T insurance does not provide a new phone. However, if your phone is damaged or lost, AT&T insurance may cover the cost of a replacement device. The amount of coverage varies depending on the type of insurance policy you have.
Your coverage will depend on the deductible you opt for, the duration of your policy, and any other factors or exclusions in your policy. Furthermore, if your phone is damaged, you may be required to pay a service fee before you receive a replacement device.
To find out more about coverage and cost, contact AT&T customer service at 800-331-0500.
How does AT&T Protect work?
AT&T Protect is a suite of digital protection services to help keep your device, data, and personal information safe from digital threats such as malware, viruses, and digital fraud. The services provided by AT&T Protect consist of:
• AT&T Mobile Security Plus: A mobile application that scans your device for malicious software and warns you when it detects an issue, enabling you to take immediate action.
• AT&T Call Protect: A service that blocks unwanted callers and helps you to easily identify the origin of the calls you receive.
• AT&T Internet Security Suite: A suite of tools to protect your computer that includes free anti-virus, anti-spam, and anti-malware protection.
• AT&T ID Protect: Digital account protection services that enable you to notify AT&T if you ever become a victim of identity theft.
• AT&T Fraud Shield: Services to help protect you from digital fraud, including fraudulent text messages and phishing attacks.
By combining these services, AT&T Protect provides users with peace of mind, knowing that their devices and data are safe from potential threats. Additionally, AT&T Protect also provides users with 24/7 support, so you can get help whenever you need it.
How do I block unwanted calls on my landline for free?
Blocking unwanted calls on your landline for free can be done in a few different ways. The first and most straightforward is to use your caller ID to block unwanted calls. You can set your caller ID to block anonymous calls and only accept calls from specific numbers.
Additionally, many landline providers will offer services for free or for a low fee that allow you to set up automatic call blocking so you can easily create a custom list of numbers that you want to block.
Another option is to purchase call-blocking devices or software. Many of these offer a free trial period so you can see if they work for your landline before committing to a purchase. These usually allow you to easily set up a blacklist of phone numbers you want to block, as well as whitelists.
Finally, some landline providers will offer a service to their customers that specifically blocks unwanted calls. This may include a service that allows you to register your landline with the National Do Not Call Registry or a service that allows you to report unwanted calls so they can be blocked on their end.
Be sure to check with your landline provider to find out what types of services they offer.
Does ATT Call Protect block texts?
No, ATT Call Protect does not block texts. ATT Call Protect is a free service to help customers get better control over unwanted or spam calls. It provides features like caller ID and suspected spam warnings, but it does not provide any features for blocking texts.
Depending on your phone and its operating system, you may be able to find third-party apps or settings that will help you block unwanted texts.
What can protect help customers with?
Customers can be protected through a number of measures. Firstly, businesses should ensure that there are meaningful ways for customers to provide feedback. Immediate response to customers concerns and grievances, as well as to commendations and compliments, should be provided.
Furthermore, businesses should commit to upholding their duties of care and obligations to customers, such as providing a safe product or service and ensuring fair treatment.
In the digital age, businesses must also ensure that the data of customers is securely stored and protected against unauthorized access. It is essential that businesses acquaint themselves with relevant policies and regulations that protect customer data, such as the General Data Protection Regulation (GDPR).
If a business handles customer data in compliance with local laws, it will be in a better position to effectively protect its customers.
Additionally, businesses should have appropriate systems in place to defend against possible threats. Firewalls or other cybersecurity measures should be implemented to allow businesses to identify possible security threats and block any malicious efforts in real-time.
By being persistent in their efforts to protect customers, businesses can secure their trust and loyalty, and ultimately the loyalty of the brand.
Is AT&T Call protect plus free?
No, AT&T Call protect plus is not free. It requires a subscription to AT&T’s Mobile Security and Call Protect bundle that costs $4.99 per month. The bundle includes access to AT&T Mobile Security, Call Protect Plus, and Toll-Free Guardian services.
AT&T Mobile Security is a device-level security service that helps protect your mobile device from malicious apps, viruses, and malware. Call Protect Plus offers caller identification and blocking, as well as fraud blocking on both incoming and outgoing calls.
Toll-Free Guardian provides enhanced caller identification on incoming calls to help you protect yourself from caller ID spoofing.
How many days does a customer have to add AT&T Protect advantage when upgrading or adding a new line?
If you’re upgrading or adding a new line with AT&T Protect Advantage, you will have 14 days to add the plan to your bill. This 14-day period starts from the date of your equipment purchase or from the date you agree to upgrade or add a new line.
If you opt to add AT&T Protect Advantage within the first 14 days, the monthly charge for the protection plan will appear on the first invoice for the newly upgraded or added line. However, if you choose to add the plan after the 14-day period, the charge will first appear on your next month’s invoice.
Does AT&T insurance cover cracked screens?
AT&T insurance does not generally cover cracked screens. Most AT&T wireless devices and tablets come with AT&T Protect, which covers mechanical and electrical malfunctions, and water damage from liquids such as soft drinks, coffee, and rain.
It also covers damage from power surges, extreme temperatures, and dust. Unfortunately, this does not typically extend to cracked screens. AT&T also provides customers with optional Total Mobile Protection plans, which include device protection, tech support, and ProTech support.
This offers coverage from accidental damage from handling (ADH), which could include cracked screens, but comes with a deductible.
What is AT&T Advantage Protection 4?
AT&T Advantage Protection 4 is an extended warranty plan offered by AT&T that covers both new and used phones. It provides coverage for up to four years. The plan covers certain accidental damage, non-warranty repairs, liquid damage, theft, loss, and defects caused by normal wear and tear.
As a part of the plan, AT&T also offers tech support that allows customers to get additional help for their mobile devices. The plan also includes Total Mobile Protect, a service that allows customers to transfer data from their old phone to their new one, activate new phones remotely, and locate a lost or stolen phone.
The plan also covers up to two device repairs or replacements per year. The cost of AT&T Advantage Protection 4 depends on factors such as the type of phone and its age.