The Wyoming Lottery headquarters is located in Cheyenne, Wyoming. Cheyenne is the capital and most populous city in Wyoming and serves as the seat of Laramie County. The Wyoming Lottery headquarters building is located at 5800 Kingham Rd, Cheyenne, WY 82009.
Why is the Wyoming Lottery headquarters located in Cheyenne?
There are a few key reasons why Cheyenne was chosen as the location for the Wyoming Lottery headquarters:
- Cheyenne is the capital and most populous city in Wyoming, making it a centralized location within the state.
- Cheyenne offers convenient access to transportation networks. It is located along Interstate 80 and near the junction of Interstate 25 and U.S. Route 87.
- As the state capital, Cheyenne is home to many state government agencies and offices. Locating the lottery headquarters in Cheyenne allows for coordination with other state entities.
- Cheyenne has the infrastructure and amenities needed to support a large statewide agency. This includes office space, hotels, restaurants, and other services.
- Positioning the lottery headquarters in Cheyenne enables oversight by state legislators and officials who are based in the capital.
In summary, Cheyenne makes logistical sense as the hub for the Wyoming Lottery, allowing for convenient transportation, infrastructure, and integration with state government operations.
When was the Wyoming Lottery headquarters established?
The Wyoming Lottery headquarters was established in 2013, following the passage of a lottery bill by the Wyoming legislature in 2013. Some key dates:
- February 2013 – Wyoming Legislature passes House Bill 77 legalizing a state lottery.
- July 2013 – Governor Matt Mead appoints members to the Wyoming Lottery Corporation Board of Directors.
- September 2013 – The Wyoming Lottery Corporation is officially formed as a government-owned corporation.
- October 2013 – Jon Clontz is hired as the first CEO and President of the Wyoming Lottery Corporation.
- February 2014 – The Wyoming Lottery headquarters officially opens in Cheyenne.
- August 2014 – Wyoming Lottery ticket sales begin.
The establishment of the lottery headquarters in early 2014 allowed the corporation to hire staff, set up operations, and prepare for the launch of ticket sales later that year.
What facilities and amenities are located at the Wyoming Lottery headquarters?
The Wyoming Lottery headquarters building includes the following facilities and amenities:
- Administrative offices – Housed in a two-story 21,000 square foot building.
- Call center – With customer service representatives to assist lottery players.
- Warehouse space – For inventory storage and distribution operations.
- Staff lounge and kitchen – Break room for employees.
- Meeting rooms – For internal meetings and conferences.
- Computer room – To run lottery gaming systems and data operations.
- Employee gym – Fitness center available for staff use.
- Reception area – Front lobby to welcome visitors.
- Backup generator – Ensures continuous operations during power outages.
- Commercial kitchen – For preparing internal catering and events.
The headquarters provides the workspace, equipment, and amenities needed to support the daily operations of the Wyoming Lottery.
How many employees work at the Wyoming Lottery headquarters?
The Wyoming Lottery headquarters employs approximately 35-40 employees. This includes:
- Executive team – CEO, VP, managers, directors.
- Administrative staff – HR, finance, communications.
- Customer service team – Call center and player services representatives.
- Warehouse staff – Operations, inventory, distribution.
- Sales team – Coordinating retailer accounts.
- Information technology staff – Maintaining gaming systems and data security.
The employee count ranges between 35-40 depending on workload and seasonal needs. Additional temporary staff may be brought in to assist with projects or high volume periods.
What types of jobs are available at the Wyoming Lottery headquarters?
Some of the main types of jobs and positions available at the Wyoming Lottery headquarters include:
- Executive – CEO, Vice President, Director of Sales, Marketing Director, etc.
- Administrative – Accounting, Finance, Human Resources, Purchasing.
- Customer Service – Call Center Representatives, Player Services.
- Warehouse Operations – Warehouse Manager, Inventory Control, Distribution.
- Sales Operations – Sales Representatives, Sales Support.
- Information Technology – Systems Administrators, Application Development.
- Security – Surveillance, Loss Prevention.
- Facilities – Maintenance, Grounds Keeping.
Jobs cover a range of functions needed to operate the lottery, from executive leadership to technical and facilities roles. The Wyoming Lottery looks for skills applicable to the lottery and gaming industry when hiring.
Who oversees and manages the Wyoming Lottery operations?
The Wyoming Lottery operations are overseen by:
- The Wyoming Lottery Corporation Board of Directors – the corporate board governing the state lottery.
- The Wyoming Governor – appoints lottery board members.
- Wyoming Legislature – passes laws and regulations governing the lottery.
- CEO and President – leads day-to-day operations and lottery staff.
- Executive team – including Vice Presidents, Directors, Managers.
The Wyoming Lottery Corporation is set up as a self-supporting government enterprise, run by the corporate board and executive team. Oversight is provided by the Governor’s appointees, legislators, and state laws regulating lotteries.
What are the hours of operation for the Wyoming Lottery headquarters?
The Wyoming Lottery headquarters operates during the following hours:
- Monday to Friday: 8 am to 5 pm
- Saturday and Sunday: Closed
Specific departments such as the call center may have extended hours outside the standard schedule. The lobby and public reception area is open 8 am to 5 pm on weekdays.
Warehouse and distribution operations run as needed to support inventory and retailer shipments. The headquarters building is closed on weekends and major holidays.
Does the Wyoming Lottery headquarters offer tours or visitor experiences?
The Wyoming Lottery headquarters does not currently offer public tours or visitor experiences. As an operational workspace, access is generally limited to lottery employees and vendors only.
However, the Wyoming Lottery does participate in some community events where aspects of headquarters operations are showcased:
- The lobby and reception area may open to the public on special occasions like the Cheyenne Chamber of Commerce mixers.
- Warehouse and distribution demos have been provided during Cheyenne Depot Days.
- Lottery officials occasionally provide speeches or presentations to community organizations upon request.
While everyday tours are not provided, there are occasional opportunities to see elements of the lottery headquarters during special events and community outreach initiatives coordinated by the Wyoming Lottery.
Is the Wyoming Lottery headquarters building accessible to people with disabilities?
Yes, the Wyoming Lottery headquarters building was designed and constructed to be compliant with the Americans with Disabilities Act (ADA) accessibility guidelines. Features for accessibility include:
- Wheelchair accessible entrance ramps
- Automatic front doors
- Elevator access to second floor offices
- Wheelchair accessible restroom facilities
- Accessible pathways and corridors throughout building
- Accessible parking spaces in parking lot
- Front desk counter at wheelchair height
The headquarters can accommodate visitors and employees with mobility impairments or other disabilities. Wyoming Lottery staff receive training on assisting individuals with disabilities.
Does the Wyoming Lottery headquarters have security features?
Yes, as a lottery operation handling sensitive materials, the Wyoming Lottery headquarters facility has a number of security features including:
- Secure access doors and checkpoints
- Surveillance camera systems
- Alarms and notification systems
- On-site security personnel
- Locked storage areas
- ID and access cards for staff
- Visitor entry screening and protocols
Security measures are intended to protect lottery assets, prevent fraud, and provide a safe working environment. Areas like the warehouse and computer rooms have heightened security protocols.
Has the Wyoming Lottery headquarters building ever undergone renovations or expansions?
The Wyoming Lottery moved into its current 21,000 square foot headquarters building in Cheyenne in 2014 shortly after the lottery launched. The building was newly constructed at that time to suit the lottery’s needs.
In the nine years since, the headquarters has not undergone any major renovations or expansions. Minor upgrades have modernized some furnishings, systems, and amenities over the years. The original architecture and layout remain unchanged.
Given steady but relatively flat lottery revenues, large-scale renovations or additions have not been pursued. Smaller incremental improvements allow the building to remain up-to-date while conserving resources.
Does the Wyoming Lottery own or lease the headquarters building?
The Wyoming Lottery Corporation owns the headquarters building in Cheyenne. When establishing the lottery in 2013-2014, lottery officials determined that constructing a custom property would be more cost-effective long-term than leasing office space.
The land and building are owned by the Wyoming Lottery Corporation, which is a government-owned enterprise. This model provides autonomy while keeping the asset under public ownership on behalf of Wyoming citizens.
How is the Wyoming Lottery headquarters funded and financially supported?
The Wyoming Lottery headquarters is financially supported through the Wyoming Lottery Corporation’s revenues earned from lottery ticket sales and other lottery income. Key revenue sources include:
- Ticket sale revenue – Portion of proceeds from lottery ticket purchases.
- Retailer fees – Fees paid by retailers who sell lottery tickets.
- Interest income – From lottery account balances and proceeds.
- Unclaimed prizes – Forfeited prize money.
The lottery relies on its own revenues rather than state funds or taxes. After paying prizes and expenses, net lottery proceeds are directed to the state treasury.
What communications and technology infrastructure is used at the Wyoming Lottery headquarters?
As the operational hub of the lottery, the headquarters utilizes specialized communications and technology systems including:
- Redundant high-speed internet – For security and reliability.
- Cloud data storage – For scalability and backup.
- VoIP digital phone system – For call management features.
- CAD workstations – For graphic design and production.
- Database servers – To manage data on players, retailers, tickets, etc.
- Customer management software – For call center and support.
- Inventory software – For warehouse operations.
- Backup generators – For power redundancy.
Investments in current and emerging tech capabilities allows the lottery to leverage systems purpose-built for lotteries and casinos.
Conclusion
The Wyoming Lottery headquarters in Cheyenne provides a centralized hub for statewide lottery operations. The specialized 21,000 square foot facility offers workspace, equipment, security, and technology tailored for lottery functions. Oversight by the Wyoming Lottery Corporation and alignment with state agencies ensures responsible management and transfer of proceeds. While public tours are limited, the lottery engages in community initiatives to promote transparency and education around Wyoming’s lottery program.
