If your property is appearing as inactive on VRBO, it could be due to a number of reasons. First, check to make sure your property is live and published to travelers by visiting your Listing Manager.
You may need to re-publish your property if you made any changes or it was unpublished for any reason.
Additionally, if the listing was inactive for more than 2 weeks it may become inactive in the search results. To help ensure your listing remains active and appears in search results you will need to regularly remind guests to book.
This can be done by sending email campaigns, engaging in conversations on HomeAway and responding to inquiries faster than normal.
Finally, if your Property remains inactive it may be because you are not meeting HomeAway’s performance and content standards. To ensure your property is meeting HomeAway’s requirements, make sure all information is accurate and up to date, have a complete photo gallery, provide a thorough and accurate description, and set reasonable rates.
How do I archive property on VRBO?
Archiving property on VRBO is relatively easy and straightforward. To do so:
1. Log in to your account on VRBO’s website.
2. On the “Manage Listing Page,” select the “Active Properties” tab.
3. Select the listing you want to archive, then click “Manage”.
4. In the “Status” section, click the drop-down menu and select “Archive Property”.
5. Click the confirmation button. This will change the property’s status to “Archive” and it will no longer be available for bookings.
6. When you’re ready to make the listing available again, select the “Archived Properties” tab on the manage listing page and select “Manage.”
7. In the “Status” section, select “Active” from the drop-down menu.
8. Click the confirmation button. This will change the property’s status back to “Active” and it will now be available for bookings.
That’s it! Follow this simple process to archive or unarchive your property on VRBO.
How do I change my account details on Vrbo?
Changing the details of your Vrbo account is a straightforward process. To begin, log in to your Vrbo account. Next, select ‘Account settings’ which is located in the dropdown menu found under your profile name in the upper right corner.
You will be directed to a page which contains various personal account settings.
To change any of the listed items, select ‘Edit’. You can change your email address, password, profile picture, contact information, and payment options.
When setting up a new account, you will be prompted to enter a billing address. Don’t worry, you can change and update the billing address without the hassle of starting a new account. Select Payment settings, then scroll down to the Address portion and click ‘Edit’.
Here you can update the billing address for your Vrbo account.
Once you have made the required changes, select ‘Save’ and all updates will be saved. Finally, you will be likely asked to log in again to finalize and commit all changes. That’s it – your account details are updated and you’re ready to move forward.
How do I merge two Vrbo accounts?
If you have created two separate Vrbo accounts and would like to merge them, the process is simple. First, log into the account that you would like to keep and take note of the email address associated with it.
Next, log into the second account you wish to merge and contact customer service to initiate the process. Provide them with both email addresses, as well as authorization for them to merge the two accounts.
Once customer service has confirmed the merger, you may be asked to re-confirm your account information and passwords for security reasons. They may also ask for additional identification such as a photo ID or a utility bill.
Once these steps are completed, your two accounts will be merged and you’ll be able to manage them from the account you initially chose to keep.
Where is my account on Vrbo?
To locate your account on Vrbo, you will first need to open up the Vrbo website in a web browser. Once you are on the website’s home page, you should see a “Sign In” link in the top right corner. Click on that link and enter the appropriate information in the relevant fields to log in to your account.
If you have forgotten your login information, click the “Forgot Your Password” link to reset it. Once you are logged in, you will now be able to access all of your account information and settings, including your reservations and reviews.
You can also edit additional account settings, manage payment methods, and view saved properties from your profile page.
Why can’t I log in to Vrbo?
The most common reason is that the email address or password you entered is incorrect. Make sure that you are typing in the correct email address and password for your account. If you are still having trouble logging in, you can try resetting your password.
Another possibility is that your account has been locked. This can happen if you enter the wrong password too many times. If your account is locked, you will need to contact Vrbo customer support to have it unlocked.
If you are having trouble logging in to your account, make sure that you are using the correct email address and password. If you are still having trouble, you can try resetting your password or contacting Vrbo customer support.
How do I find my Vrbo reservation number?
Your Vrbo reservation number can be found in the confirmation email that was sent to you when you made the reservation. If you cannot locate the email, you can also find your Vrbo reservation number in your Vrbo account under the “Bookings” section.
Depending on how you made your reservation, you may also be able to get it directly from the property owner if you reach out to them directly.
How do I communicate with Vrbo?
Communicating with Vrbo is easy! You can reach out to Vrbo via e-mail, phone call, and live chat support. With email, you can contact Vrbo by going to their website and searching for “contact” or “help”.
You can also call directly to Vrbo’s customer service line or submit a form and someone will reply to you within 24 hours. Additionally, the live chat feature on their website is another great way to get in touch with a Vrbo representative.
Here, you’re put in an online chat session with a live representative. They can answer any questions you have and even provide you with a direct phone number for you to call and speak with someone locally.
How trustworthy is Vrbo?
Vrbo is very trustworthy. They have rigorous safety and security measures in place and are committed to providing the best possible protection for both homeowners and travelers. All payment information is encrypted and stored securely, and they have a robust fraud prevention program in place.
They also provide a reliable marketplace for both travelers and homeowners, offering buyer protection and mediation services if needed. They also have a 24/7 customer support team who are on hand to help with any queries or issues.
All in all, Vrbo is a very safe and secure platform for travelers and homeowners alike.