It sounds like your Ring camera may be experiencing some kind of video interference. Purple colors on camera footage could indicate a variety of things, such as a disruption in the signal strength, magnet interference, or even the presence of a strong radio frequency (RF) interference.
To start diagnosing this issue, please try the following steps:
1. Move your camera closer to the router. Try to keep the camera as close to the router as possible, if not directly connected via ethernet.
2. Move your camera away from anything magnetic, such as fridge magnets, stereo speakers, or wires carrying power.
3. Ensure that your camera is securely connected to its mounting plate, and that the Plate is connected to a sturdy surface.
4. Make sure that nothing is obstructing your camera’s view or blocking its signal.
5. If your camera is powered by a plug-in power adapter, make sure the adapter is plugged directly into an outlet, as opposed to an outlet strip, surge protector, or wall switch.
6. Disable any devices in your home which use similar frequency as your Ring product, such as cordless phones, baby monitors, microwaves, or any other devices that might be competing for the same channel.
7. Reduce the amount of physical obstructions in the area around your camera.
If you have tried all these steps and your Ring camera is still producing purple colors, please contact Ring Support for further assistance.
How do I fix my pink Ring camera?
First, try resetting your Ring camera by pressing the orange button found on the back of your camera for 15-20 seconds. It may take up to five minutes for your camera to fully reset.
Secondly, try cleaning your camera lens. Dust and dirt can interfere with camera performance, so make sure you clear any particles from the lens. Additionally, check the camera’s position and make sure it is facing the desired area.
Finally, please make sure your camera is securely connected to power and is within range of your router. It can help to reboot both your router and camera, as well as making sure the latest firmware is installed on both devices.
You can check for available firmware updates in your Ring app.
If none of the above solutions have fixed the issue with your camera, please contact Ring support in your local area for further assistance.
How do I change the color of my Ring camera?
Changing the color of your Ring camera is rather easy. First, you’ll need to open your Ring app, go to the menu, and select the “Devices” option. Next, select the camera you want to edit, and then select the “Customize” option from the bottom.
This will open up a list of options, where you can choose the color you’d like.
Once you’ve chosen a color, click the “Next” button. The next screen will display a preview of your camera with the chosen color. Once you’re happy with the color you selected, click the “Apply” button, and the camera will be updated with the new color.
You can always go back and edit the color again if you’d like.
What do the lights on a Ring camera mean?
The lights on a Ring camera will have different meanings depending on the model, however the basic meaning of each light typically remains the same. The blue light on the camera means that it is powered on and is connected to your Wi-Fi network.
The amber light typically indicates that Wi-Fi is not connected, or there is an issue with the connection. The green light usually means that the camera is actively streaming and recording. Red lights often indicate an unfamiliar motion or sound, or changes to the motion or sound settings.
Finally, the flashing green light can indicate that the camera is beginning a recording or streaming session, or is actively storing footage locally.
How do I turn on dark mode on my Ring?
In order to turn on dark mode on your Ring, you will first need to make sure your Ring app is updated to the latest version. To do this, open the App Store or Google Play Store and search for the Ring app.
Once you have the Ring app open, select “Update” and then confirm the update when prompted.
Once you have the latest version of the Ring app, open the app and log in with your credentials. Next, you will see a “Dark Mode” option in the app menu. Select this to enable the dark mode feature. You will then be able to choose between three dark mode settings, including a “bright” mode, a “dim” mode, and a “night” mode.
Select the mode that you would like to enable, and confirm the selection when prompted.
Once you have selected and enabled the desired mode, your Ring should now be in dark mode. You can switch between the various modes at any time by accessing the “Dark Mode” option in the Ring app.
Why is my Ring live view black?
If your Ring live view is black, it could be caused by a few different issues. First, try to make sure your device is connected to a strong wi-fi signal. If your wi-fi signal is weak, the live view may be affected and could appear black.
If that doesn’t seem to help, the next step would be to check if you have the most up-to-date version of the Ring app. Newer versions of the app have improved features and may be able to support the live view more easily than older versions.
Another possible cause is that the device’s motion sensors may have been triggered and shut off the live view temporarily. It could simply be that there is very little light in the area you’re viewing, so make sure you configure the device’s minimum illumination settings.
Finally, if everything else fails, consider restoring the device to its factory settings and starting over.
How do I turn off my Ring light?
Turning off your ring light is easy. First, make sure that you’ve unplugged the power cable from the wall. Then, if the ring light has an On/Off switch, turn it to the “Off” position. If the light doesn’t have an On/Off switch, you’ll need to either remove the bulb or unscrew the light’s fuse to disconnect it from the power source.
Once the light is no longer connected to the power source, it should be off.
How can you tell if a ring camera is recording?
If you have a Ring security camera, there are a number of ways to tell if it is currently recording. The most obvious way is to look for the Ring Camera’s recording indicator light. The recording light usually looks like a circle and should be illuminated in either blue or green when the camera is actively recording.
The recording light will be located at the base or near the lens of the camera and will typically blink when it’s recording. Additionally, you can check the side of the device to locate the on/off button.
If the light next to it is illuminated, that means your camera is powered on and recording.
Another way to tell if your Ring Camera is recording is to check the Ring app itself. The app should display the camera’s live feed, but if the camera is currently recording, you should also be able to view the recording as it happens.
Also, the app should show a microphone icon when the camera is actively recording audio. Finally, if you’ve enabled motion-activated video recordings, you’ll know that your camera is recording when you see a green notification below the live feed that says “Activity Detected. ”.
To summarize, there are a few ways to tell if a Ring camera is recording. By looking at the exterior of the camera, you should see a glowing recording light and a power indicator light. You can also check the Ring app to verify that it is recording and view the live feed and audio indicators.
If you’ve enabled motion detection, you can also see an Activity Detected notification.
Does the ring camera light up when live view?
Yes, the ring camera will light up when in live view, but only if the camera has a built-in light. Certain models of Ring cameras include a built-in light, usually on the side of the camera, that you can use when you’re accessing the live view.
The light is subtle and will light up the area in front of the camera when the live view is accessed. It is triggered when you go into the live view mode and will stay turned on until you exit the live view.
In some models of Ring cameras, the built-in light can be adjusted or turned off in the settings.
Does the blue light on Ring camera mean someone is watching?
No, the blue light on a Ring camera does not necessarily mean that someone is watching. The blue light signifies that the camera is in standby mode and is actively connected to the internet. It may also come on when motion is detected or when the camera is being set up or adjusted.
The blue light will usually turn off after a few seconds when no motion is detected. It is not an indication that someone is actively monitoring the camera. If a user is watching live video from the camera, they may also see a green light that signifies the camera is actively streaming video.
Can you tell if someone is watching you on Ring?
Unfortunately, it is not possible to tell if someone is watching you on Ring security cameras. The company states that their products are “designed to securely store recorded footage in the cloud,” meaning that it is only possible to view footage after it has been recorded.
They also note that, since Ring cameras are designed to alert users when motion is detected, they do not provide “constant, real-time surveillance. ” This means that it is not possible to tell if someone is watching you in real time through Ring cameras.
In addition, Ring states that they take user privacy seriously and have put measures in place to ensure that users are not able to access or view footage from someone else’s camera without their permission.
What does it mean when the Ring light is white?
When the Ring light is white, it means that the Ring device is receiving power and is functioning properly. This is important for the device to be able to interact with the app and enable its various functions.
It indicates that the Ring is ready to be used, whether it may be getting a live notification from the app, detecting sound and motion, or being used for access control. In addition, having the device receive power ensures that its battery is being charged and the device will be watching over your home when the power is out.
Does Ring only record when pressed?
No, Ring devices are capable of recording around the clock. You have the option in the app to enable the “Always Recording” feature, which will keep your cameras recording 24/7. You can also choose to have it only record when motion or sound is detected or when the Doorbell button is pressed.
The “Always Recording” feature requires a wired connection, though, so it won’t be available to everyone. In addition to this, all Ring Video Doorbells come with a “Live View” mode, which allows you to have a live, two-way chat with visitors at your door.
This will enable you to keep an eye on visitors and activity at your doorstep, even when the Doorbell button isn’t pressed.
